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Digital Skills

User Experience

Mark S, Ursa Mali, Valentina Lopez, Cheer Huang, and Konstantinos Karagiannis

Week 1: Why is user experience important? Week 2: User experience basics Week 3: Tools and testing Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is for those seeking to develop their entrepreneurial skills, preparing to enter the workplace or looking to change careers. No previous experience or qualifications required. Interested in growing your digital skills more widely? Discover more Digital Skills courses from Accenture .

Topics Covered

The foundations of UX design
What is ‘good usability’?
The importance of user research
User journeys
Visual design
Structuring your site
Wireframes and interactive prototypes
Types of user testing
Interaction design
The importance of analysing data

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Reviews summary

Ux basics: a comprehensive starter course

According to students, this Digital Skills: User Experience course is a largely positive and excellent starting point for individuals with no prior UX background or those looking for a career change. Learners frequently commend its well-structured content, which simplifies complex concepts from UX foundations to user testing. The lectures are described as clear and easy to follow, making the 'why' behind UX decisions very effective. However, a common point raised is that while the course provides a strong theoretical understanding, it tends to lack deeper practical application and in-depth demos of industry tools, leading some to suggest it serves primarily as a broad overview rather than a hands-on guide for portfolio building.

Content is logically organized and easy to follow.

"The content was really well-structured, starting from the basics and gradually moving to more complex topics like wireframing and user testing."

"The modules are structured logically, making it easy to absorb new concepts."

"The lectures were clear and easy to follow, and the instructor explained things simply, making it accessible."

Perfect for those new to UX or changing careers.

"This course provided a fantastic introduction to UX... perfect for my career change. Highly recommend for beginners!"

"Absolutely brilliant for someone with no UX background. It's a great stepping stone."

"Excellent course for total beginners in UX. It truly demystifies UX and sets a solid base for further learning."

"Good overview, especially for someone pivoting careers. It helped me understand the jargon and the importance of a user-centric approach."

Too basic for those with prior UX exposure.

"It's an okay course. Very basic, almost too basic if you've even glanced at UX before... for anyone with even a little exposure, it won't offer much new."

"The pace was a bit slow for me at times, but understandable given the target audience."

Strong on 'why' but light on 'how-to' and practical tools.

"I felt it lacked deeper practical application. While it touched on tools like wireframes, I would have loved more in-depth demos or specific software tutorials."

"It's very theory-heavy. While the 'why' is important, I need to know the 'how' for real-world application. The tools section was disappointing..."

"My main critique is similar to others: it's broad but not deep. I now know what UX is, but I'm not yet a practitioner. More hands-on projects would elevate it significantly."

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UX Strategy

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Helps UX designers build a business case for UX within their organizations. It provides practical advice on how to communicate the value of UX to stakeholders and get them on board with UX initiatives.

Digital Skills

User Experience

Topics Covered

Topics Covered

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Reviews summary

Ux basics: a comprehensive starter course

Activities

Career center

Reading list

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