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Hector Bravo

In this course you will get the skills to use Confluence to transform the way your team works. Whether you’re new to Confluence, training your teammates, or ready to take your Confluence skills to the next level, this course will provide the required knowledge to improve your team collaboration.

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In this course you will get the skills to use Confluence to transform the way your team works. Whether you’re new to Confluence, training your teammates, or ready to take your Confluence skills to the next level, this course will provide the required knowledge to improve your team collaboration.

Confluence is the home for all the information your development team needs to keep projects moving forward. It’s where you assemble the plans, requirements, decisions, and documentation behind your software. It’s also the place that connects your development team to product managers, designers, marketers, and other colleagues who participate in the software development process. Confluence is your common ground. It’s the one place where anyone can access and contribute to what you’re working on.

Equipped with Confluence, your team can make quick decisions, gain alignment, and accomplish more together. Scrum teams can leverage Confluence for building requirements. With the ready-to-go requirements template, you can gather your requirements from the team using the collaborative editor and negotiate details with stakeholders using inline comments. When you've all agreed on the final requirements, it is easy to convert them into Jira issues with just a few clicks directly from Confluence.

Confluence is also good for keeping up with decisions, running retrospectives at the end of your sprint cycle, and keeping meeting notes.

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What's inside

Learning objectives

  • Learn the basics: spaces, pages, permissions
  • Create, collaborate, and comment on pages & project documents
  • Share information between teams and the entire company
  • Use the ready-to-go templates and apps for scrum and software development
  • Build a knowledge base for documentation & product requirements

Syllabus

Course Introduction
Confluence for Agile and Software Teams
Get familiar with the Confluence Plans
Get the most out of this Course
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Facilitates the translation of product requirements into Jira issues, streamlining the workflow between development and project management
Emphasizes team collaboration through collaborative editing and commenting features, fostering a shared understanding of project goals
Covers the use of ready-to-go templates and apps for Scrum and software development, accelerating the adoption of agile methodologies
Includes integrations with Jira, Microsoft Teams, and Slack, which are standard tools used in agile and software development environments
Features apps like Miro, InVision, and draw.io, which may require separate accounts or subscriptions to fully utilize their functionalities
Requires creating an Atlassian account, which may present a barrier for learners who prefer not to use Atlassian products

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Reviews summary

Confluence for agile and software teams

According to learners, this course offers a solid introduction and overview for teams looking to adopt or improve their use of Confluence in Agile and software projects. Students found the coverage of basics like spaces, pages, and the editor to be clear and helpful. Many appreciated the specific sections on Confluence for Scrum ceremonies and its integration with Jira, highlighting these as particularly practical and relevant to their work. While it provides a good foundation, some learners noted that the course focuses primarily on core functionalities and might lack depth on advanced topics or administration, suggesting it's best suited for beginners or those needing a broad understanding rather than expert-level skills.
Showcases useful built-in templates.
"Learning about the ready-to-go templates like product requirements was very useful."
"The course highlights several templates relevant to software development."
"Using the templates shown in the course can really speed up documentation."
"Appreciated the focus on practical templates for teams."
Covers specific use cases like Scrum ceremonies.
"The sections on using Confluence for sprint planning and retrospectives were very useful."
"I liked seeing how Confluence templates can support our Agile process."
"The course gives practical examples for Scrum teams using Confluence."
"Learned how to run effective Agile meetings documented in Confluence."
Instructor explains concepts well with demos.
"The instructor was clear and the demonstrations were easy to follow along with."
"Lectures were well-structured, and the demos helped visualize the concepts."
"I found the explanations of the editor and page features very clear."
"Good step-by-step guidance through the Confluence interface."
Explains how Confluence works with Jira effectively.
"The explanation of integrating Confluence with Jira was particularly helpful for my team."
"Translating requirements into Jira issues directly from Confluence is a key takeaway."
"Understanding how these two tools connect was valuable."
"Shows you how to link documentation in Confluence to tasks in Jira."
Provides a strong starting point for new users.
"This course is a great introduction to Confluence for anyone who is new to the tool."
"I had never used Confluence before, and this course gave me a solid base to start from."
"It covers the fundamentals really well, making it easy to get started with creating pages and spaces."
"As a beginner, I found the explanations clear and easy to follow."
May not cover complex topics or admin fully.
"While great for basics, it didn't go into much detail on more advanced administration features."
"Could use more in-depth coverage on complex topics or customization."
"If you're already an experienced Confluence user, parts of this might feel too basic."
"Wanted a bit more on site administration and complex permissions."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Collaborating in Agile and Software Projects with Confluence with these activities:
Review Agile Principles
Reviewing Agile principles will provide a solid foundation for understanding how Confluence supports Agile workflows.
Browse courses on Agile Principles
Show steps
  • Read the Agile Manifesto and its principles.
  • Research different Agile frameworks like Scrum and Kanban.
  • Identify the core values of Agile development.
Review 'Agile Project Management with Scrum'
Reading this book will provide a deeper understanding of Scrum and how Confluence can be used to support Scrum teams.
Show steps
  • Read the book 'Agile Project Management with Scrum'.
  • Take notes on key concepts and practices.
  • Reflect on how these practices can be implemented in Confluence.
Create a Mock Software Project Space in Confluence
Creating a mock project space allows you to practice using Confluence features in a realistic scenario.
Show steps
  • Create a new space in Confluence for a fictional software project.
  • Populate the space with pages for requirements, design decisions, and documentation.
  • Use templates to structure the pages and add relevant information.
  • Simulate team collaboration by adding comments and assigning tasks.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Document a Sprint Retrospective
Documenting a sprint retrospective helps solidify understanding of Agile practices and Confluence's role in them.
Show steps
  • Conduct a mock sprint retrospective with a small group.
  • Use a Confluence template to document the retrospective results.
  • Share the document with the group and gather feedback.
Build a Knowledge Base Article
Creating a knowledge base article reinforces understanding of technical documentation and Confluence's capabilities.
Show steps
  • Choose a technical topic related to software development.
  • Research the topic and gather relevant information.
  • Create a knowledge base article in Confluence using appropriate templates.
  • Add diagrams and screenshots to illustrate the concepts.
Review 'The Confluence Handbook'
Reading this book will provide a deeper understanding of Confluence's features and how to use them effectively.
Show steps
  • Read 'The Confluence Handbook'.
  • Experiment with the features described in the book.
  • Identify new ways to use Confluence in your team's workflow.
Explore Advanced Confluence Apps
Exploring advanced apps extends Confluence's functionality and improves team collaboration.
Show steps
  • Identify three Confluence apps mentioned in the course.
  • Find tutorials or documentation for each app.
  • Follow the tutorials to learn how to use the apps.
  • Document your findings and share them with the team.

Career center

Learners who complete Collaborating in Agile and Software Projects with Confluence will develop knowledge and skills that may be useful to these careers:
Scrum Master
Scrum Masters facilitate agile development, and this course provides the tools to use Confluence to that end. This course helps Scrum Masters set up spaces, pages, and permissions within Confluence. They also can use Confluence to run sprint planning meetings, retrospectives, and daily standups. Scrum Masters can use Confluence to improve team collaboration and ensure that everyone is on the same page. Any Scrum Master can benefit from learning to translate product requirements into Jira issues directly from Confluence.
Product Owner
Product Owners define and manage the product backlog in agile development. Confluence is an excellent tool for facilitating collaboration and transparency, making this course highly relevant for Product Owners. A Product Owner will learn to use Confluence to build requirements, document decisions, and run retrospectives. A Product Owner can benefit from the ready-to-go templates for Scrum and software development, as well as the ability to translate product requirements into Jira issues. The Product Owner will also learn how to manage permissions.
Agile Coach
Agile Coaches guide teams in adopting agile methodologies. An Agile Coach can leverage Confluence to improve team collaboration and efficiency. This course covers Confluence for Scrum, sprint planning meetings, and retrospectives, providing a solid foundation for facilitating agile processes. Understanding how to use Confluence for daily standups, user story mapping, and agile retrospective sessions helps an Agile Coach to create transparency and alignment. This is a must for any Agile Coach looking to implement Confluence in an organization.
Documentation Specialist
Documentation Specialists are responsible for creating and maintaining documentation. This course teaches someone to use Confluence to build a knowledge base for documentation and product requirements. You'll learn how to create how-to articles, troubleshooting articles, and import external documents. You will learn to add diagrams to your documentation. This knowledge will enhance the skills of any Documentation Specialist, who will also learn the basics of spaces, pages, and permissions.
Team Lead
Team Leads oversee and guide a team, making Confluence a vital tool for communication and planning. By understanding how to manage permissions and invite teammates, Team Leads can centralize team knowledge effectively. This course helps any Team Lead create spaces and pages, and share information between teams. Team Leads may use this course to document meeting notes, decisions, and project requirements. They should understand how to build a knowledge base for documentation and product requirements.
Systems Analyst
Systems Analysts research problems and plan solutions, meaning that they should stay aligned with software development teams. This course may be essential for a Systems Analyst, as Confluence is a place where the development team assembles plans, requirements, decisions, and documentation. A Systems Analyst will learn how to create pages and project documents. The Systems Analyst will gain valuable understanding of how to translate product requirements into Jira issues directly from Confluence.
Product Manager
Product Managers define the vision and strategy for a product. Confluence is critical for Product Managers to maintain alignment in their organization. This course helps Product Managers understand how to translate product requirements into Jira issues directly from Confluence. The course further delves into the ready-to-go templates for Scrum and software development in Confluence. This is important for keeping track of product requirements, design decisions, and software architecture reviews. A Product Manager may find this course particularly useful for collaborating with agile and software teams.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. Confluence can be a central hub for project documentation and collaboration, and this course helps Project Managers learn how to leverage it. You will learn how to create software project spaces along with pages, as well as how to manage permissions. Project Managers can use Confluence to track requirements, decisions, and documentation. A Project Manager working with agile teams may find this course essential.
Change Manager
Change Managers guide organizations through transitions and implement new strategies, for which effective communication is paramount. This course helps Change Managers understand how to leverage Confluence to share information between teams and the entire company. They can use Confluence as a central repository for documenting changes, gathering feedback, and ensuring alignment. Learning how to manage permissions and create collaborative spaces helps any Change Manager create transparency and facilitate a smoother transition process.
Solutions Architect
Solutions Architects design and implement technology solutions. This course will help Solutions Architects use Confluence to document software architecture reviews and design decisions. They can use Confluence to create AWS architecture diagrams and share them with stakeholders. This understanding of Confluence is vital for any Solutions Architect working on agile and software projects. A Solutions Architect might find the ready-to-go templates useful for Scrum and software development.
Business Analyst
Business Analysts analyze an organization's business model and workflows. This course helps Business Analysts use Confluence to collaborate with teams and stakeholders. Business Analysts can use Confluence to document product requirements, design decisions, and meeting notes. If you are a Business Analyst working in an agile environment, this course may be essential. This includes learning how to translate product requirements into Jira issues directly from Confluence, streamlining the development process.
Software Engineer
Software Engineers design, develop, and test software systems. This course may be useful for a Software Engineer, as it will teach you about Confluence's capabilities for software development. The course covers translating product requirements into Jira issues and documenting software architecture reviews and design decisions. Knowledge of how to use Confluence for technical documentation, how-to articles, and troubleshooting articles may be particularly helpful to a Software Engineer.
IT Consultant
IT Consultants provide expert advice on technology solutions. This course helps IT Consultants use Confluence to demonstrate the value of collaboration tools to their clients. IT Consultants may use Confluence to document product requirements, design decisions, and meeting notes. Further, they can leverage Confluence to showcase how different teams can better share and track information and documents. IT Consultants may find the information on integrating Confluence with Jira, Microsoft Teams, and Slack particularly valuable.
Technical Writer
Technical Writers create documentation such as how-to guides, manuals, and articles. This course may be useful for a Technical Writer because it will teach them the basics of Confluence, including how to create pages and project documents. The course also demonstrates how to build a knowledge base for documentation and product requirements. This is a key skill for creating searchable and useful documentation for customers and internal teams. You will also learn how to import external documents and add diagrams to your documentation.
Release Manager
Release Managers oversee the software release process. This course may be useful for a Release Manager because it will teach them how to use Confluence to track product requirements and translate them into Jira issues. A Release Manager can use Confluence to document software architecture reviews and design decisions. They can also use Confluence to communicate release plans to stakeholders. Release Managers may find the information on integrating Confluence with Jira, Microsoft Teams, and Slack particularly valuable.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Collaborating in Agile and Software Projects with Confluence.
Foundational text on Scrum, the agile framework heavily emphasized in the course. It provides a comprehensive understanding of Scrum principles, roles, and practices. It's particularly useful for understanding the context in which Confluence is used for sprint planning, retrospectives, and other agile ceremonies. This book is commonly used as a textbook.
Provides a comprehensive guide to using Confluence effectively. It covers a wide range of topics, including space management, page creation, collaboration features, and app integrations. It useful reference for both beginners and experienced Confluence users. This book adds more depth to the course by providing practical tips and real-world examples.

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