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Microsoft

In this course, you’ll learn about the vital role of communication in aligning with the organization's strategic goals and fulfilling its business needs. You'll learn to identify and address cultural nuances, fostering effective communication and collaboration across cultural boundaries to enhance project success. Additionally, you'll explore strategies for ensuring clarity, transparency, and alignment in project communications. You’ll also examine how organizational culture, structure, and governance influence project management decisions and outcomes. By recognizing the impact of these factors, you'll be better equipped to navigate complexities and implement strategies that align with the organization's overarching objectives.

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In this course, you’ll learn about the vital role of communication in aligning with the organization's strategic goals and fulfilling its business needs. You'll learn to identify and address cultural nuances, fostering effective communication and collaboration across cultural boundaries to enhance project success. Additionally, you'll explore strategies for ensuring clarity, transparency, and alignment in project communications. You’ll also examine how organizational culture, structure, and governance influence project management decisions and outcomes. By recognizing the impact of these factors, you'll be better equipped to navigate complexities and implement strategies that align with the organization's overarching objectives.

After completing this course, you’ll be able to:

• Discuss the importance of communication with the organization's strategic goals and business needs.

• Discuss the impact of organizational culture, structure, and governance on project management decisions and outcomes.

• Describe cultural nuances affecting project communications and stakeholder engagements in unique project environments.

This is a great way to prepare for the industry-recognized PMI® Authorized PMP® Exam, a global standard in project management certification.

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What's inside

Syllabus

Engaging with Stakeholders
This module provides a comprehensive exploration of PMP communication and stakeholder key concepts. You will delve into building trust and influence among stakeholders, assessing stakeholder needs and developing effective communication strategies. From understanding core concepts to hands-on activities, you will gain the expertise needed for effective communication with stakeholders
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Managing communications
In this module, you will explore the importance of managing communications in project management. The focus is on effective communication methods, conflict resolution techniques, and strategies for building consensus, all based on the principles of PMBOK 7, the Process Guide, and the Agile Practice Guide. Hands-on activities and quizzes are designed to reinforce theoretical knowledge, ensuring you are well-equipped to manage communications in project management.
Introduction to the Capstone Project
In this module, you’ll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills in various communication methods, conflict resolution techniques, and strategies for building consensus
Taught by Microsoft, a recognized leader in the technology industry
Focuses on communication management in project management, a critical aspect for project success
Examines the influence of cultural nuances, stakeholder engagement, and project environments on communication effectiveness
Relies on PMBOK 7, the Process Guide, and the Agile Practice Guide, industry-recognized frameworks for project management

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Project Manager Engagement with Stakeholders with these activities:
Take a PMBOK Guide workshop
Enroll in a PMBOK Guide workshop to learn the fundamentals of project management and prepare for the PMP exam.
Show steps
  • Register for a PMBOK Guide workshop
  • Attend the workshop sessions
  • Complete the workshop assignments and exercises
  • Review the workshop materials for reinforcement
Review PMBOK Guide
Review the PMBOK Guide to strengthen your foundational knowledge of project management concepts and principles.
Show steps
  • Read the PMBOK Guide thoroughly, focusing on key concepts and processes.
  • Highlight and annotate important sections for future reference.
  • Take notes and summarize key takeaways from each chapter.
Review Organizational Structure and Governance
Strengthen your understanding of organizational structures and governance models to enhance your ability to navigate project management challenges within different organizational contexts.
Browse courses on Organizational Structure
Show steps
  • Review course materials and research different organizational structures.
  • Analyze the impact of organizational structure on project management decisions and outcomes.
  • Compare and contrast various governance models and their implications for project management.
Ten other activities
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Create a communication plan
Develop a comprehensive communication plan to effectively communicate project information to stakeholders.
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Show steps
  • Identify stakeholders and their information needs
  • Determine the communication channels and methods
  • Define the communication frequency and timing
  • Establish communication protocols and responsibilities
Explore PMBOK 7 Online Learning Resources
Enhance your understanding of PMBOK 7 concepts by exploring online learning resources to reinforce your theoretical knowledge.
Show steps
  • Identify reputable online platforms and resources for PMBOK 7 learning.
  • Follow structured tutorials and courses to supplement your course materials.
  • Engage in interactive simulations and exercises to apply your understanding practically.
Understanding Organizational Culture
Engage in cultural introspection, research, and case studies to deepen understanding of organizational culture and its influence on communication and project outcomes.
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  • Introspect on own cultural biases and assumptions.
  • Research and analyze different organizational cultures and their impact on project management practices.
  • Examine case studies to identify how culture influenced project communication and outcomes.
  • Develop strategies to navigate cultural differences and foster effective communication across cultures.
Develop a Project Communication Plan
Create a project communication plan to demonstrate your ability to effectively plan and manage project communications.
Browse courses on Communication Strategy
Show steps
  • Identify and analyze stakeholders and their communication needs.
  • Develop a communication strategy that aligns with the project's goals.
  • Create a communication plan outline, including channels, tools, and timelines.
  • Write a detailed project communication plan document.
Engage in Discussion Forums
Participate in discussion forums to connect with peers, share insights, and reinforce your understanding of course concepts.
Show steps
  • Actively engage in online discussion forums.
  • Share your perspectives and insights on course topics.
  • Respond to and comment on questions and discussions posted by peers.
Communicating with Stakeholders
Practice active listening, empathy, and conflict resolution skills through role-playing or simulations to improve communication with stakeholders.
Browse courses on Stakeholder Communication
Show steps
  • Identify and analyze different stakeholder groups and their communication styles.
  • Develop effective communication strategies tailored to specific stakeholders.
  • Practice active listening and empathy to build trust and rapport.
  • Participate in mock communication scenarios to simulate real-world interactions.
Practice PMP Exam Questions
Engage in practice drills and simulated PMP exam questions to test your understanding and identify areas for improvement.
Show steps
  • Obtain a comprehensive practice exam question bank.
  • Simulate exam conditions by timing yourself.
  • Review and analyze your answers, focusing on areas of weakness.
  • Repeat the process regularly to enhance your knowledge and exam preparedness.
Project Communication Plan
Develop a comprehensive project communication plan that outlines communication channels, strategies, and responsibilities to ensure effective communication throughout the project lifecycle.
Show steps
  • Identify stakeholders and their communication needs.
  • Define communication objectives and desired outcomes.
  • Develop a communication strategy and select appropriate channels.
  • Establish communication frequency and reporting timelines.
  • Assign communication roles and responsibilities.
Contribute to Open Source Projects Related to Project Management
Immerse yourself in real-world project management scenarios by contributing to open source projects, demonstrating your skills and gaining valuable experience.
Browse courses on Open Source Projects
Show steps
  • Research and identify open source projects related to project management.
  • Explore the project's codebase and documentation.
  • Identify areas where you can contribute your skills and knowledge.
  • Submit pull requests or issue reports to contribute to the project's development.
Plan and Execute a Mini-Project Using Agile Methodology
Apply your understanding of communication and project management principles by planning and executing a mini-project using agile methodology to solidify your skills and gain practical experience.
Browse courses on Agile Methodology
Show steps
  • Define the project scope, goals, and deliverables.
  • Develop a project plan using agile principles (e.g., Scrum or Kanban).
  • Execute the project, track progress, and make necessary adjustments.
  • Communicate project updates and seek feedback from stakeholders.
  • Reflect on your experience and identify areas for improvement.

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