OpenCourser brand icon
Sign in
We may earn an affiliate commission when you visit our partners.
Course image
Course image
edX logo

Employee Relationship Management

Grant Ward

Do you want to create a work environment where employees feel valued, engaged, and motivated?

Read more

Do you want to create a work environment where employees feel valued, engaged, and motivated?

This intermediate-level, five-week course is designed for HR professionals who want to upskill themselves in the art of Employee Relationship Management (ERM).

In today's competitive landscape, fostering positive employee relationships is crucial for organisational success. This course equips you with the knowledge and tools to become an ERM champion, helping employees thrive and driving overall business performance.

**What you'll learn: **

  • Empower & engage: Discover strategies that will empower your employees and create a culture of engagement.
  • Navigate conflict: Explore conflict behaviours and learn effective resolution techniques.
  • Manage performance: Learn lawful performance management, appraisal techniques, and motivation methods.
  • Handle disciplinary issues: Gain expertise in fair and compliant disciplinary procedures.
  • Understand employee relations: Explore the role of employee bodies in shaping positive workplace relations.

**Course benefits: **

  • Developed by HR experts
  • Self-paced learning
  • Real-world applications
  • Enhanced organisational performance

Ready to build a thriving workplace? Enrol today!

Enroll now

Two deals to help you save

We found two deals and offers that may be relevant to this course.
Save money when you learn. All coupon codes, vouchers, and discounts are applied automatically unless otherwise noted.
Use code at checkout. Valid until December 4
Save on Select Programs
Stay ahead in a competitive job market and save with these programs.
Take
30%
off
EDXCYBER24

What's inside

Learning objectives

  • Week 1: hearing the employee voice
  • Week 2: designing better jobs for better lives
  • Week 3: the good, the bad, and the ugly: how to resolve workplace conflict
  • Week 4: with fairness and care: handling disciplinary and grievance procedures effectively
  • Week 5: on behalf of the worker: employee representation and collective employment law

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides advanced strategies to enhance employee engagement and motivation, helping foster a positive work environment
Empowers HR professionals with the knowledge and tools to effectively manage employee relations, including conflict resolution and performance management
Designed for intermediate-level HR professionals, ensuring the course content aligns with their experience and knowledge level
Covers essential topics in employee relations management, such as empowering employees, navigating conflict, and handling disciplinary issues
Emphasizes practical applications, providing real-world examples and case studies to reinforce learning
Self-paced learning format allows participants to complete the course at their own convenience

Save this course

Save Employee Relationship Management to your list so you can find it easily later:
Save

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Employee Relationship Management with these activities:
Employee Relations Case Study Analysis
Review key concepts, principles, and skills related to Employee Relations before delving into the course content.
Browse courses on Employee Relations
Show steps
  • Identify a case study or scenario that illustrates a typical Employee Relations issue.
  • Analyse the case study using relevant ER principles and techniques.
  • Develop a solution or plan of action based on your analysis.
  • Reflect on the key principles and skills required to resolve the issue effectively.
Review conflict resolution techniques
Refresh your conflict resolution abilities through practice to prepare for this course's content.
Browse courses on Conflict Resolution
Show steps
  • Identify scenarios where conflict commonly arises in the workplace.
  • Practice using specific techniques such as active listening and reframing.
  • Role-play different conflict situations.
Analyze performance management case studies
Improve your ability to analyze performance management situations and develop effective solutions.
Browse courses on Performance Management
Show steps
  • Identify and describe different types of employee behaviors and performance issues.
  • Review and analyze real-world case studies of performance management.
  • Develop and recommend appropriate performance management strategies.
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Performance Appraisal Simulations
Practice conducting effective performance appraisals in a simulated setting to develop your skills in this crucial ER function.
Browse courses on Performance Management
Show steps
  • Prepare for the simulation by reviewing course materials on performance appraisal best practices.
  • Role-play a performance appraisal, taking turns as both the employee and the manager.
  • Seek feedback from your peers or instructor on your performance.
  • Identify areas for improvement and develop a plan for further skill development.
Online Training on Conflict Resolution
Gain additional insights and techniques for managing conflict effectively in the workplace.
Browse courses on Workplace Conflict
Show steps
  • Identify a relevant online training module or tutorial on conflict resolution.
  • Complete the training module, taking notes on key concepts and strategies.
  • Apply the learning from the training in your daily interactions and interactions with conflicts.
  • Share your experiences and insights with your peers or instructor.
In-Person Workshop on Employee Engagement
Deepen your understanding of employee engagement strategies and best practices.
Browse courses on Employee Engagement
Show steps
  • Identify a relevant in-person workshop or event on employee engagement.
  • Attend the workshop and actively participate in discussions and activities.
  • Take detailed notes and identify key takeaways and insights.
  • Develop an action plan to implement the strategies and techniques you learned.
Prepare a presentation on ERM best practices
Solidify your understanding of ERM best practices by researching and presenting on the topic.
Show steps
  • Research and gather information on the latest ERM best practices.
  • Develop a presentation outline and key supporting points.
  • Create visuals and handouts to enhance your presentation.
  • Practice delivering your presentation to gain confidence.
Participate in a virtual study group
Enhance your learning by discussing course concepts and sharing insights with peers.
Show steps
  • Find and join a virtual study group related to the course.
  • Actively participate in discussions, ask questions, and share your perspectives.
  • Collaborate on assignments and projects to gain different perspectives.
Employee Relations Policy Proposal
Apply your knowledge and skills to draft a comprehensive policy proposal that addresses a specific employee relations issue.
Browse courses on Employee Relations
Show steps
  • Identify a pressing employee relations issue or area for improvement in your organization.
  • Research best practices and consult with experts to develop a policy proposal that addresses the issue effectively.
  • Write a clear and well-structured policy proposal, outlining the purpose, scope, and key provisions of the policy.
  • Present your proposal to your manager or HR department for feedback and implementation considerations.
Volunteer as a mentor to aspiring HR professionals
Gain practical experience and reinforce your ERM knowledge by mentoring others.
Show steps
  • Partner with an organization or platform that connects mentors with mentees.
  • Provide guidance and support to mentees interested in developing their HR skills.
  • Share your knowledge, experiences, and best practices in ERM.

Career center

Learners who complete Employee Relationship Management will develop knowledge and skills that may be useful to these careers:

Reading list

We haven't picked any books for this reading list yet.

Share

Help others find this course page by sharing it with your friends and followers:
Facebook
LinkedIn
Reddit
X
Link
Email

Similar courses

Here are nine courses similar to Employee Relationship Management.
Industrial Relations: Fostering Workplace Climate
Most relevant
Principles of Analytics
Most relevant
Business, Culture and Change in Context
Most relevant
VITARA-Enterprise Risk Management
Most relevant
Specialist Employment Law
Most relevant
Managing Conflict Best Practices
Most relevant
Managing Technical Professionals
Most relevant
Communicating with Empathy in the Workplace
Most relevant
Advanced SHRM Competencies and Knowledge
Most relevant
Course image
Effort
5 to 6 hours per week for 6 weeks
Level
Intermediate
Via
edX
Institution
Avado
Instructor
Grant Ward
Session
May 14, 2024 - May 14, 2025
Language
English
Transcript
English
Good to know
Provides advanced strategies to enhance employee engagement and motivation, helping foster a positive work environment
Empowers HR professionals with the knowledge and tools to effectively manage employee relations, including conflict resolution and performance management
Designed for intermediate-level HR professionals, ensuring the course content aligns with their experience and knowledge level
Covers essential topics in employee relations management, such as empowering employees, navigating conflict, and handling disciplinary issues
Emphasizes practical applications, providing real-world examples and case studies to reinforce learning
Self-paced learning format allows participants to complete the course at their own convenience
Share and help others discover this course.
Facebook LinkedIn X Reddit Link Email
Don't miss out
Enroll today to gain access to this course
Enroll in this course
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2024 OpenCourser