Data Management, Reports, and Dashboards from Coursera

Welcome to the Data Management, Reports, and Dashboards course!

The course is designed to equip Salesforce administrators and app builders with advanced skills and best practices necessary for effective data handling, reporting, and dashboard creation within the Salesforce platform.

The course aligns with the structure of Salesforce Administrator Exam (ADM 201) and Platform App Builder (CRT 403) certification exam,

This course requires a comprehensive knowledge of salesforce administration, and the Lightning application.

By the end of this course you'll be able to:

- Gain a foundational understanding of data management principles and best practices in Salesforce.

- Learn techniques for importing and exporting data into and out of Salesforce using Data Loader and other tools.

- Explore strategies for cleansing and maintaining high-quality data in Salesforce to improve data accuracy and reliability.

- Master creating insightful reports in Salesforce to analyze business performance, track key metrics, and identify trends and patterns.

- Learn how to create custom report types and format reports to present data clearly and meaningfully.

- Discover how to build dynamic dashboards in Salesforce to visualize key metrics and KPIs, monitor business performance in real-time, and make data-driven decisions.

- Explore the various components and design principles for building effective dashboards that engage users and drive action.

This course includes videos, practical demos, readings, and quizzes to ensure a high-quality learning experience.

What's inside

Syllabus

Salesforce Lightning Flow and Data Management

This module covers comprehensive training on Salesforce analytics and data management tools. By the end of this module, the learners will learn to create sample flows, schedule Lightning flows, and validate using screen flows.

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Develops skills for Salesforce administrators and app builders

Covers data management principles and industry best practices

Provides hands-on training on Salesforce analytics and data management tools

Teaches techniques for importing, exporting, and maintaining data quality

Guides in creating insightful reports and custom report types for data analysis

Instructs on building dynamic dashboards to visualize key metrics and KPIs in real-time

Reviews summary

Salesforce data, reports, and dashboards essentials

According to students, this course offers a well-structured and comprehensive approach to Salesforce data management, reporting, and dashboards. Learners praise the practical demonstrations and hands-on exercises for effectively solidifying understanding and enabling immediate application of knowledge. The instructor's explanations are clear and concise, making complex topics digestible. While providing a solid foundation, particularly for beginners and new Salesforce administrators, a few learners suggested that more advanced topics could be explored in greater detail.

Instructor provides clear, concise explanations, simplifying complex topics.

"The instructor's explanations are clear and concise, making complex topics digestible."

"I found the instruction easy to follow, even for challenging concepts in Salesforce."

"The course material was delivered very clearly, making it easy to absorb."

Features valuable hands-on exercises and practical demonstrations.

"The practical demonstrations were particularly helpful, allowing me to apply what I learned immediately."

"The hands-on exercises were invaluable for solidifying my understanding."

"I found the demos allowed me to apply what I learned right away, which was very useful."

Offers thorough, easy-to-follow coverage of Salesforce data capabilities.

"This course is incredibly well-structured and easy to follow. The content is comprehensive, covering all essential aspects of data management..."

"An excellent course that delivers exactly what it promises. I appreciated the depth of coverage on Salesforce reporting and dashboard creation."

"The modules on data management principles and import/export tools were solid."

Great for beginners, but some desire more advanced topic depth.

"Good course for beginners looking to understand the basics of Salesforce data tools."

"While it provided a good foundation, I felt some advanced topics could have been explored in more detail."

"It's perfect for those new to Salesforce reporting, but perhaps not for experienced professionals seeking deep dives."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Data Management, Reports, and Dashboards with these activities:

Review Trailhead modules on Salesforce Fundamentals

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Review concepts such as data management, security, and user management to strengthen your understanding of Salesforce's core principles.

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Login to Trailhead and search for Salesforce Fundamentals modules.
Complete the modules in order, taking notes or screenshots of key concepts.
Review your notes and screenshots to reinforce your understanding.

Review Salesforce Administrator Essentials

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Refresh your memory of the Salesforce basics by reviewing core concepts covered in the Salesforce Administrator Exam (ADM 201)

Browse courses on Salesforce Administrator

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Read through the Salesforce Administrator Study Guide
Take practice quizzes and mock exams
Review key Lightning application features

Import and Export data using Data Loader

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Gain hands-on experience with data management by importing and exporting data using Data Loader, a powerful tool for managing large data sets in Salesforce.

Browse courses on Data Import

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Create a sample dataset in a CSV or Excel file.
Install Data Loader and connect it to your Salesforce org.
Import the sample dataset into Salesforce using Data Loader.
Export data from Salesforce into a CSV or Excel file using Data Loader.

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Explore Salesforce Data Management Toolset

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Build familiarity with the various tools and techniques for managing data within Salesforce, such as importing, exporting, and data cleansing

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Follow tutorials on using the Data Loader
Experiment with different data import and export methods
Explore best practices for data cleansing and maintenance

Create a Sample Data Management Plan

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Develop a plan to ensure the accuracy, consistency, and security of data in your Salesforce instance

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Define data quality standards and metrics
Establish data governance processes and procedures
Create documentation and training materials for data management

Collaborate with Peers on Report Design and Analysis

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Gain insights and feedback by collaborating with peers on the design and analysis of Salesforce reports

Browse courses on Salesforce Reporting

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Join or create a study group or online forum
Discuss and share report designs with peers
Provide constructive feedback on report analysis and interpretation

Build a Dashboard to Track Key Performance Indicators

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Demonstrate your understanding of building dashboards by creating one that tracks key performance indicators relevant to your organization

Browse courses on Salesforce Dashboards

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Identify relevant metrics and KPIs
Design and create the dashboard layout
Visualize data using charts, graphs, and other visual elements

Contribute to the Salesforce Developer Community

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Deepen your understanding of Salesforce and its ecosystem by contributing to the open-source community

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Identify areas where you can contribute
Join relevant discussion forums and contribute to discussions
Submit bug reports, feature requests, or code contributions

Career center

Learners who complete Data Management, Reports, and Dashboards will develop knowledge and skills that may be useful to these careers:

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Data Management, Reports, and Dashboards

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What's inside

Syllabus

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Reviews summary

Salesforce data, reports, and dashboards essentials

Activities

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