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Mike Halsey
This course will teach you how to troubleshoot and repair any type of problem with installing and running apps and software on a Windows 11 PC.
Read more
This course will teach you how to troubleshoot and repair any type of problem with installing and running apps and software on a Windows 11 PC.
Read more
This course will teach you how to troubleshoot and repair any type of problem with installing and running apps and software on a Windows 11 PC.
You’ll need to be ready to efficiently troubleshoot problematic apps. In this course, Windows 11 Troubleshooting: Apps and Software, you’ll learn how to troubleshoot and repair problems with apps and software on a Windows 11 PC. First, you’ll explore how to maintain compatibility with older and legacy line of business software. Next, you’ll discover how to use the Windows Task Manager to troubleshoot problematic apps, and how to install and remove problematic apps. Finally you’ll learn how to use scripting to manage apps on a PC, and how to troubleshoot apps using the Microsoft Sysinternals tools. When you’re finished with this course, you’ll have the skills and knowledge of troubleshooting needed to support users and maintain productivity.
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Windows 11
Application Troubleshooting
Software Troubleshooting
Windows Task Manager
Scripting
Microsoft Sysinternals Tools
App Management
Register for this course and see more details by visiting:
OpenCourser.com/course/h486v7/windows
What's inside
Syllabus
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Designed for IT support personnel troubleshooting app issues
Helps users efficiently resolve app troubleshooting problems
Covers various app troubleshooting techniques, including Task Manager and Sysinternals tools
Taught by Mike Halsey, an experienced IT professional
Empowers IT support personnel with essential troubleshooting skills
Includes hands-on exercises and real-world case studies
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Reviews summary
Practical windows 11 app troubleshooting
According to students, this course offers a highly practical and directly applicable approach to troubleshooting Windows 11 apps and software. Learners frequently commend the instructor's clear explanations and knowledgeable delivery, making complex topics easy to grasp. The course is praised for its concise structure and real-world examples, particularly regarding Task Manager, Sysinternals tools, and legacy software compatibility. While largely positive, a few learners noted a desire for more advanced troubleshooting scenarios, suggesting it's ideal for those seeking a solid foundational understanding rather than deep dives into niche issues.
Excellent for foundational knowledge, but some desired more advanced topics.
"Good for beginners, but maybe not for experienced IT pros looking to level up."
"Some parts felt a little basic if you have prior experience, but it's great for refreshing knowledge."
"I was hoping for more in-depth coverage of advanced troubleshooting techniques."
"I found the scripting part a bit fast-paced but still valuable."
Content remains relevant and current for Windows 11 troubleshooting.
"Learned a lot about Windows 11 app troubleshooting... the content is relevant."
"A small suggestion would be to update a few screenshots that seem to be from an earlier build, but the core concepts are still valid."
Effective explanation of Task Manager, Sysinternals, and scripting for apps.
"The explanations of Task Manager and Sysinternals tools were very clear."
"I particularly appreciated the section on managing older software compatibility."
"The course covers how to use scripting to manage apps on a PC and how to troubleshoot apps using the Microsoft Sysinternals tools."
"Sysinternals was touched upon, I gained familiarity with it."
The instructor's explanations are clear, knowledgeable, and engaging.
"The instructor provided real-world examples."
"The instructor knows their stuff and presents it well."
"The instructor's delivery made complex topics easy to understand."
Directly applicable tips for real-world Windows 11 app troubleshooting.
"This course is incredibly practical and directly applicable to my daily work as an IT support technician."
"The tips for dealing with problematic app installations saved me hours already."
"I learned how to use practical tools and strategies that I could apply immediately to my work."
"This course directly addressed several common problems I encounter."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Windows 11 Troubleshooting: Apps and Software with these
activities:
Understand Windows Task Manager
Show steps
Expand your knowledge of the Windows Task Manager to troubleshoot apps more effectively.
Show steps
-
Open the Task Manager.
-
Review the different tabs and their functions.
-
Identify how to track and manage app usage.
-
Troubleshoot common app issues using the Task Manager.
Install and Uninstall Problematic Apps
Show steps
Practice installing and uninstalling apps to gain hands-on experience resolving software issues.
Show steps
-
Identify problematic apps causing issues.
-
Follow correct procedures to uninstall the apps.
-
Verify the apps were successfully uninstalled.
-
Reinstall the apps to resolve issues.
Participate in Troubleshooting Discussions
Show steps
Engage with peers to share troubleshooting experiences and seek support.
Show steps
-
Join online forums or discussion groups.
-
Post questions or share solutions to troubleshoot app issues.
-
Collaborate with peers to resolve complex troubleshooting challenges.
Two other activities
Expand to see all activities and additional details
Show all five activities
Explore Microsoft Sysinternals Tools
Show steps
Familiarize yourself with Microsoft Sysinternals Tools to enhance your troubleshooting capabilities.
Browse courses on
Microsoft Sysinternals Tools
Show steps
-
Access the Microsoft Sysinternals Tools website.
-
Choose and download relevant tools.
-
Learn how to use the tools for app troubleshooting.
-
Apply the tools to resolve specific app issues.
Develop a Troubleshooting Plan
Show steps
Create a comprehensive plan to guide systematic troubleshooting.
Show steps
-
Define the scope and objectives of the troubleshooting plan.
-
Identify potential troubleshooting scenarios.
-
Develop step-by-step troubleshooting procedures.
-
Document the troubleshooting plan for future reference.
Understand Windows Task Manager
Show steps
Expand your knowledge of the Windows Task Manager to troubleshoot apps more effectively.
Show steps
Show steps
Show steps
- Open the Task Manager.
- Review the different tabs and their functions.
- Identify how to track and manage app usage.
- Troubleshoot common app issues using the Task Manager.
Install and Uninstall Problematic Apps
Show steps
Practice installing and uninstalling apps to gain hands-on experience resolving software issues.
Show steps
Show steps
Show steps
- Identify problematic apps causing issues.
- Follow correct procedures to uninstall the apps.
- Verify the apps were successfully uninstalled.
- Reinstall the apps to resolve issues.
Participate in Troubleshooting Discussions
Show steps
Engage with peers to share troubleshooting experiences and seek support.
Show steps
Show steps
Show steps
- Join online forums or discussion groups.
- Post questions or share solutions to troubleshoot app issues.
- Collaborate with peers to resolve complex troubleshooting challenges.
Two other activities
Expand to see all activities and additional details
Show all five activities
Explore Microsoft Sysinternals Tools
Show steps
Familiarize yourself with Microsoft Sysinternals Tools to enhance your troubleshooting capabilities.
Browse courses on
Microsoft Sysinternals Tools
Show steps
Show steps
Show steps
- Access the Microsoft Sysinternals Tools website.
- Choose and download relevant tools.
- Learn how to use the tools for app troubleshooting.
- Apply the tools to resolve specific app issues.
Develop a Troubleshooting Plan
Show steps
Create a comprehensive plan to guide systematic troubleshooting.
Show steps
Show steps
Show steps
- Define the scope and objectives of the troubleshooting plan.
- Identify potential troubleshooting scenarios.
- Develop step-by-step troubleshooting procedures.
- Document the troubleshooting plan for future reference.
Career center
Learners who complete Windows 11 Troubleshooting: Apps and Software will develop knowledge and skills
that may be useful to these careers:
Computer Support Specialist
Computer Support Specialist
Computer Support Specialists provide technical support to computer users. This course may be useful for someone who wants to work as a Computer Support Specialist because it teaches how to troubleshoot and repair problems with apps and software on a Windows 11 PC. This knowledge can help Computer Support Specialists resolve issues that users are experiencing with their computers.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to identify trends and patterns. This course may be useful for someone who wants to work as a Data Analyst because it teaches how to use data to make informed decisions. This knowledge can help Data Analysts identify insights that can help businesses make better decisions.
IT Auditor
IT Auditor
IT Auditors evaluate the security and effectiveness of computer systems and networks. This course may be useful for someone who wants to work as an IT Auditor because it teaches how to identify and mitigate security risks. This knowledge can help IT Auditors ensure that computer systems and networks are secure and compliant.
IT Consultant
IT Consultant
IT Consultants provide consulting services to help organizations improve their IT systems and processes. This course may be useful for someone who wants to work as an IT Consultant because it teaches how to identify and solve IT problems. This knowledge can help IT Consultants provide valuable advice to organizations that are looking to improve their IT systems and processes.
Network Administrator
Network Administrator
Network Administrators design, implement, and maintain computer networks. This course may be useful for someone who wants to work as a Network Administrator because it teaches how to troubleshoot apps using the Microsoft Sysinternals tools. This knowledge can help Network Administrators identify and resolve issues with apps that are affecting the network.
Security Analyst
Security Analyst
Security Analysts plan and implement security measures to protect computer systems and networks. This course may be useful for someone who wants to work as a Security Analyst because it teaches how to use scripting to manage apps on a PC. This knowledge can help Security Analysts automate tasks and manage security measures more efficiently.
Database Administrator
Database Administrator
Database Administrators maintain and administer databases. This course may be useful for someone who wants to work as a Database Administrator because it teaches how to use scripting to manage apps on a PC. This knowledge can help Database Administrators automate tasks and manage databases more efficiently.
Technical Writer
Technical Writer
Technical Writers create and maintain technical documentation. This course may be useful for someone who wants to work as a Technical Writer because it teaches how to document technical information clearly and concisely. This knowledge can help Technical Writers create documentation that is easy for users to understand.
Instructional Designer
Instructional Designer
Instructional Designers design and develop instructional materials. This course may be useful for someone who wants to work as an Instructional Designer because it teaches how to create and deliver effective training materials. This knowledge can help Instructional Designers create training materials that are engaging and effective.
Business Analyst
Business Analyst
Business Analysts analyze business processes and identify opportunities for improvement. This course may be useful for someone who wants to work as a Business Analyst because it teaches how to use data to make informed decisions. This knowledge can help Business Analysts identify areas where businesses can improve their operations.
Project Manager
Project Manager
Project Managers plan, organize, and oversee projects. This course may be useful for someone who wants to work as a Project Manager because it teaches how to manage projects effectively. This knowledge can help Project Managers complete projects on time and within budget.
Mobile Application Developer
Mobile Application Developer
Mobile Application Developers design, develop, and maintain mobile applications. This course may be useful for someone who wants to work as a Mobile Application Developer because it teaches how to troubleshoot and repair problems with apps and software on a Windows 11 PC. This knowledge can help Mobile Application Developers ensure that the apps they are working on are functioning properly.
Systems Analyst
Systems Analyst
Systems Analysts study the needs of organizations and design and implement computer systems to meet those needs. This course may be useful for someone who wants to work as a Systems Analyst because it teaches how to maintain compatibility with older and legacy line of business software. This knowledge can help Systems Analysts ensure that the systems they are working on are compatible with the needs of the organization.
Web Developer
Web Developer
Web Developers design, develop, and maintain websites. This course may be useful for someone who wants to work as a Web Developer because it teaches how to troubleshoot and repair problems with apps and software on a Windows 11 PC. This knowledge can help Web Developers ensure that the websites they are working on are functioning properly.
Software Engineer
Software Engineer
Software Engineers design, develop, test, and maintain computer software. This course may be useful for someone who wants to work as a Software Engineer because it teaches how to troubleshoot and repair problems with apps and software on a Windows 11 PC. This knowledge can help Software Engineers ensure that the software they are working on is functioning properly.
For more career information including salaries, visit:
OpenCourser.com/course/h486v7/windows
Reading list
We've selected 11 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Windows 11 Troubleshooting: Apps and Software.
Is the course you are taking. Since it is the exact same content there is no additional fit or value in reading it and it does not provide any additional different value.
This official guide provides comprehensive information on using Windows 11, including troubleshooting tips for apps and software.
Provides a deep dive into the Sysinternals tools mentioned in the course, offering advanced troubleshooting techniques.
While this book is not specific to Windows 11, it provides a foundation for troubleshooting apps and software in Windows operating systems.
Provides detailed information on using the Registry Editor, which can be useful for advanced troubleshooting of apps and software.
Save
While not specific to apps and software, this book provides valuable insights into using PowerShell for troubleshooting in Windows 11.
Provides a systematic approach to troubleshooting, offering valuable insights for resolving issues with apps and software.
Focuses on troubleshooting Windows 11 in a business environment, covering issues specific to enterprise deployments.
While not focused on troubleshooting, this book provides a comprehensive understanding of Windows 11 performance, which can be helpful for diagnosing and resolving issues with apps and software.
While not specific to computers, this book provides a general approach to troubleshooting and repairing complex systems, which can be applied to troubleshooting apps and software.
While not specific to Windows, this book provides valuable insights into troubleshooting web applications, which can be applied to troubleshooting apps in Windows 11.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/h486v7/windows
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