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Google Cloud Training

Get up to speed with Google's cloud-based email service with Udacity's Gmail Training Course. Learn how to compose, send, reply, filter, apply actions & more.

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What's inside

Syllabus

In this lesson, you’ll learn how to compose, send and reply to messages.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides a foundational understanding of Gmail's core functionality
Offered by Udacity, a reputable provider of online courses
Designed for beginners seeking an introduction to Gmail
Covers essential tasks such as composing, sending, and replying to emails
May require additional resources for advanced Gmail users

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Gmail with these activities:
Review Grammar and Punctuation Basics
Ensure your emails are clear and error-free by refreshing your grammar and punctuation skills.
Browse courses on Grammar
Show steps
  • Review grammar rules and punctuation guidelines.
  • Use online tools or resources to practice your skills.
  • Proofread your emails carefully before sending them.
Review Prior Email Experience
Prepare for the course by reflecting on your prior experience with email.
Browse courses on Email Communication
Show steps
  • Think back to the different types of email you've sent and received.
  • Consider the purpose, audience, and tone of those emails.
  • Identify any challenges or areas where you'd like to improve your email skills.
Compose Sample Emails
Reinforce email composition techniques by writing sample emails.
Show steps
  • Choose different scenarios and audiences (e.g., business, personal, formal, informal).
  • Draft emails that meet the specific requirements of each scenario.
  • Review your emails and identify areas for improvement.
Five other activities
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Support Other Learners
Deepen your understanding by assisting other learners in the course.
Show steps
  • Identify opportunities to answer questions or provide support on discussion forums.
  • Offer to help explain concepts or provide examples to fellow learners.
  • Share your own experiences and insights to foster a collaborative learning environment.
Explore Gmail's Advanced Features
Enhance your Gmail skills by learning its advanced features.
Show steps
  • Find tutorials on Gmail's advanced features like labels, filters, and keyboard shortcuts.
  • Follow the tutorials and apply the techniques to your own Gmail account.
  • Experiment with the features and customize your Gmail settings to increase efficiency.
Design an Email Template
Develop a reusable email template to streamline your email communication.
Show steps
  • Identify a specific purpose or scenario for your template.
  • Determine the key elements and layout of the template.
  • Create the template using Gmail's template feature or a third-party tool.
  • Test and refine the template to ensure its effectiveness.
Attend a Gmail Workshop
Enhance your email proficiency through hands-on instruction and expert guidance.
Show steps
  • Research and identify relevant Gmail workshops offered by Google or other organizations.
  • Attend the workshop and actively participate in the exercises and discussions.
  • Apply the techniques and strategies learned to your own Gmail usage.
Contribute to Open-Source Email Projects
Gain practical experience and contribute to the email ecosystem.
Show steps
  • Find open-source email projects on platforms like GitHub.
  • Identify areas where you can contribute, such as bug fixes or feature enhancements.
  • Collaborate with the project team and follow their contribution guidelines.

Career center

Learners who complete Gmail will develop knowledge and skills that may be useful to these careers:
Human Resources Manager
A Human Resources Manager plans and executes human resources programs and services. Gmail may be useful for those who wish to enter this field by teaching you how to communicate effectively with employees and other stakeholders.
Marketing Manager
A Marketing Manager plans and executes marketing campaigns to promote a company's products or services. Gmail may be useful for those who wish to enter this field by providing you with the skills you need to communicate with customers and stakeholders.
Data Analyst
A Data Analyst collects and analyzes data to help companies make informed decisions. Gmail may be useful for those who wish to enter this field by teaching you how to communicate your findings effectively.
Financial Analyst
A Financial Analyst analyzes financial data to make recommendations for investment. Gmail may be useful for those who wish to enter this field by teaching you how to communicate effectively with clients and stakeholders.
Information Technology Manager
An Information Technology Manager plans and executes information technology programs and services. Gmail may be useful for those who wish to enter this field by teaching you how to communicate effectively with employees and other stakeholders.
Public relations manager
A Public Relations Manager manages a company's public relations efforts. Gmail may be useful for those who wish to enter this field by teaching you how to communicate effectively with the media and other stakeholders.
Healthcare Administrator
A Healthcare Administrator plans and executes healthcare programs and services. Gmail may be useful for those who wish to enter this field by teaching you how to communicate effectively with patients, families, and other healthcare professionals.
Sales Representative
A Sales Representative sells products or services to customers. Gmail may help you develop the communication skills you need to succeed in this role. The course will teach you how to build rapport with customers and close deals.
Business Analyst
A Business Analyst analyzes business processes and makes recommendations for improvement. Gmail may be useful for those who wish to enter this field by providing you with the skills you need to communicate effectively with stakeholders.
Project Manager
A Project Manager plans and executes projects to achieve specific goals. Gmail may be useful for those who wish to enter this field by teaching you how to communicate effectively with team members and clients.
Customer Service Representative
A Customer Service Representative provides support to customers via email, phone, and chat. Gmail may be useful for those who wish to enter this field by teaching you how to quickly and efficiently respond to customer inquiries.
Office Administrator
An Office Administrator provides administrative support to a company or organization. Gmail may be useful for those who wish to enter this field by providing you with the skills you need to manage your email inbox and communicate effectively with colleagues and clients.
Digital Marketing Specialist
A Digital Marketing Specialist uses a variety of online channels, including email, to promote a company's products or services. You should take Gmail to learn more about designing and sending effective email campaigns.
Content Writer
A Content Writer creates and edits written content for a variety of purposes, including marketing, advertising, and public relations. Gmail may help you develop the writing and editing skills you need to succeed in this role. The course will teach you how to structure your writing and format your emails in a visually appealing way.
Email Marketing Manager
An Email Marketing Manager plans and executes email marketing campaigns that promote a company's products or services. In order to succeed in this role, you must be able to compose clear, concise emails that resonate with your audience. Gmail may help you build a foundation for this by teaching you the basics of email composition. This course may be useful for those who wish to enter the field of email marketing.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Gmail.
A comprehensive reference for power users, covering advanced techniques for managing emails, customizing settings, and automating tasks.
An accessible guide for beginners, covering the basics of Gmail setup, organizing emails, and using advanced features like filters.
While not specific to email, this book provides insights into personal productivity and time management techniques that can enhance efficiency in using Gmail.
This guide provides a set of principles for effective email marketing, covering topics such as content creation, segmentation, testing, and analytics. It great resource for anyone who wants to improve their email marketing results.
This beginner-friendly guide provides a step-by-step approach to email marketing, covering everything from getting started to creating effective campaigns. It great resource for anyone who is new to email marketing or wants to improve their campaigns.

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