In this course, you’ll embark on a transformative journey to develop your emotional intelligence (EQ) and self-awareness, two crucial skills that can improve your personal and professional life. By mastering these skills, you'll not only understand your emotions better but also manage them more effectively, leading to stronger relationships, improved communication, and greater career success.
In this course, you’ll embark on a transformative journey to develop your emotional intelligence (EQ) and self-awareness, two crucial skills that can improve your personal and professional life. By mastering these skills, you'll not only understand your emotions better but also manage them more effectively, leading to stronger relationships, improved communication, and greater career success.
Throughout the course, you will explore a variety of tools and concepts, including the Johari Window, the science of emotional contagion, and cognitive mechanisms like the Amygdala Hijack. These resources will help you become more aware of your emotional landscape, manage difficult situations, and create a more harmonious environment both at work and in your personal life.
The course culminates with SWOT analysis, a strategic tool that will empower you to assess your internal strengths and weaknesses and external opportunities and threats, integrating everything you’ve learned. This final lecture, "SWOT Analysis - Preparing to Take Action," will guide you in using SWOT to create an actionable plan for ongoing emotional and professional growth.
What You Will Learn:
By the end of this course, you will be able to:
Identify and manage your emotions using the tools of emotional intelligence, leading to improved interpersonal communication and relationships.
Recognize and apply the Johari Window model to foster greater self-awareness and enhance collaborative efforts with others.
Understand and regulate your emotional responses using cognitive mechanisms, including recognizing and overcoming emotional triggers in high-stakes situations.
Apply SWOT analysis to integrate your emotional intelligence and self-awareness, using internal strengths and external opportunities to overcome weaknesses and threats in the workplace.
Course Content Overview:
Section 1: Introduction - Getting Ready for Success
Lecture 1: Get Organized & Be Prepared
Section 2: Understanding Yourself
Lecture 2: Knowing Your Own Systems
Lecture 3: The Feeling Wheel
Lecture 4: A Time & Place for All Emotions
Section 3: The Impact of Emotions on Others
Lecture 5: Emotional Contagion
Lecture 6: Inner Voice Noise
Section 4: Cognitive Mechanisms and Emotional Responses
Lecture 7: Brain Protection Mechanisms
Lecture 8: The Amygdala Hijack
Lecture 9: Overcoming FEAR and Managing Amygdala Hijacks in the Workplace
Lecture 10: Think Fast and Slow - System 1 & System 2
Lecture 11: 3 Behavioral Principles and Disruptive Emotions – The ABC of Life
Section 5: Gaining Ongoing Awareness
Lecture 12: The Johari Window
Section 6: SWOT Analysis - Preparing to Take Action
Lecture 13: SWOT Analysis - Preparing to Take Action
Who is this course for?
This course is ideal for professionals at any stage in their career who want to enhance their emotional intelligence and self-awareness. Whether you're looking to improve your leadership skills, enhance team collaboration, or navigate high-stress situations with more composure, this course will provide you with the tools to succeed.
Target Learners:
Managers and team leaders seeking to enhance their leadership style through emotional intelligence.
Professionals looking to improve communication, interpersonal relationships, and conflict resolution skills.
Individuals interested in personal growth and career advancement through better emotional self-regulation.
Course Prerequisites:
There are no specific prerequisites for this course. However, an openness to personal growth and self-reflection is highly encouraged. If you’re looking to enhance your emotional intelligence and improve your work relationships, this course is the right place to start.
Course Requirements:
A computer or mobile device with internet access.
An open mind and willingness to engage with self-assessment tools and reflection exercises.
No prior experience in emotional intelligence or psychology is required.
Course Outcomes:
After completing this course, you will:
Develop a deep understanding of emotional intelligence and how it impacts both your personal and professional life.
Learn practical tools like the Johari Window to improve your self-awareness and interpersonal relationships.
Gain insight into how emotional responses are triggered and how to manage them, particularly in high-pressure situations.
Use SWOT analysis to assess and strategically plan for your emotional and professional growth, allowing you to create actionable goals to enhance your career trajectory.
Enroll Today:
Start your journey toward greater emotional intelligence, self-awareness, and career success. Join us in this comprehensive course designed to equip you with the tools needed to thrive in both your personal and professional life. With a clear structure, actionable steps, and practical tools, this course will provide the foundation you need to succeed in any environment.
Module Description: Emotional Intelligence – Get Organized and Be Prepared
Welcome to this transformative journey into emotional intelligence! In this foundational module, "Get Organized and Be Prepared," we emphasize the essential groundwork for success. Before diving into the course content, this session is designed to prepare your mind and environment for optimal focus, reflection, and growth. Drawing inspiration from historical leaders like Henry Ford and Benjamin Franklin, we underline the importance of preparation as a catalyst for meaningful change.
Key Preparation Steps:
Clear Your Space: A tidy desk and surrounding area promote a clear mind and better focus, enabling you to absorb and reflect on the course material effectively.
Eliminate Distractions: Turn off your phone, close doors, and minimize noise to maintain undivided attention during your learning experience.
Stay Organized: Have a folder, notebook, or digital workspace ready to document tools, exercises, and reflections. Keeping all resources in one place ensures seamless engagement with the material.
Create a Private Setting: Emotional intelligence requires honesty with yourself. A private, judgment-free environment allows you to reflect deeply and document your thoughts candidly.
By following these preparatory steps, you will create a supportive foundation for meaningful engagement with the course. This module sets the stage for success, enabling you to connect with the tools and insights presented throughout your journey.
Prepare your space, clear your mind, and get ready to unlock the power of emotional intelligence. See you in the next module!
Uncover Your Triggers and Transform Your Mindset
Are you ready to delve into what drives your emotions and discover the hidden barriers holding you back? This powerful module invites you to reflect on key emotional triggers—expectations, motivation, inner voice noise, limiting beliefs, and more—and how they shape your thoughts, actions, and relationships.
Through guided brainstorming, you’ll uncover personal insights and prepare for tools to reframe negative patterns into strengths. Whether it's unmet expectations, inner fears, or self-imposed limits, this module provides the first step toward understanding and managing your emotions for lasting change.
Get ready to unlock your emotional intelligence and take control of your mindset. Click now and start transforming your emotional landscape!
Discover the Power of Emotional Intelligence: Learn to Navigate Your Emotions
Have you ever paused to truly consider, "How am I feeling right now?" It's a question we often overlook—or answer with autopilot responses like "I'm fine." But understanding your emotions, and the reasons behind them, can unlock incredible personal growth and improved relationships.
In this engaging module, you'll learn how to identify, describe, and navigate your emotions with precision using tools like the Mood Meter and Feeling Wheel. Whether you're basking in the calm greens, energizing yellows, or navigating challenging reds, this course will guide you to:
Expand your emotional vocabulary to better express and process feelings.
Identify your emotional "baseline" and understand the triggers that affect your mood.
Use practical tools to track and manage your emotional state in real-time.
Join us to strengthen your emotional intelligence and gain the skills to transform everyday interactions into meaningful connections. Let’s start this journey to deeper self-awareness—click now to dive in!
Mastering Emotional Intelligence: Understanding and Harnessing Your Emotions
In this thought-provoking module, you'll uncover the transformative power of emotions and learn how to embrace each emotional state for its unique purpose. Explore why emotions like anger, joy, calm, and sadness are not "good" or "bad," but essential tools for different life situations.
Discover:
✅ How to leverage "red" energy for determination and protection.
✅ The creative spark of "yellow" for brainstorming and innovation.
✅ Why "blue" fosters empathy and connection.
✅ The focus and balance "green" provides for critical thinking and problem-solving.
Through actionable insights, practical techniques, and relatable examples—like the Haka's fiery intensity and the tranquility of mindful breathing—you'll gain a toolkit for shifting between emotional states with purpose and confidence.
Ready to harness the full spectrum of your emotions? Click now to unlock your emotional intelligence superpower!
Unleash the Power of Emotional Intelligence: Understanding Emotional Contagion
Step into the fascinating world of Emotional Contagion—the invisible force that shapes the atmosphere of a room. Have you ever walked into a space and instantly felt tension or joy without a word being spoken? This module explores how emotions spread like wildfire, influencing teams, communication, and relationships.
Discover:
How subtle cues like tone, body language, and energy impact others.
Why positivity uplifts teams and negativity can spiral into toxicity.
Practical exercises to master emotional awareness and create a harmonious environment.
By understanding how your presence influences others, you can transform interactions and lead with emotional intelligence. Join us to unlock a skill that can reshape your personal and professional life.
Discover the Hidden Forces Behind Your Emotional Reactions – And Take Control
Ever felt trapped in a loop of negative thoughts that spiral out of control? Whether it’s a moment of jealousy, mistrust, or self-doubt, our inner voice can become our worst enemy, creating noise that clouds rational thinking and fuels destructive emotions.
In this module, we’ll explore how these negative thought patterns form and the surprising ways they impact our emotions, relationships, and decisions. Learn how your brain’s incredible problem-solving power, coupled with a few simple yet effective tools, can help you break free from these open loops of negativity.
From real-life examples of jealousy to workplace challenges, this session will equip you with the insights to spot the signs, take back control, and channel your emotions into positive outcomes. Ready to silence the noise and unlock your full potential? Dive in and find out how.
Discover the Power of Emotional Intelligence: Understanding Your Brain’s Response to Emotions
Ever wondered why your body reacts so strongly to negative emotions like anger or fear? This module takes you on a fascinating journey into the mechanics of your brain and emotions, revealing why they’re crucial for survival and how they can either empower or control you.
Here’s what you’ll explore:
Why emotions are designed to make you move and take action.
How your brain’s three key parts—the Thinking, Emotional, and Reptilian brains—work together to process danger and make split-second decisions.
The science behind an "amygdala hijack" and how it impacts your ability to think logically under stress.
Gain insights into why your heart races in anger, why you freeze in fear, and how understanding these reactions can help you take back control. Learn to recognize and manage your emotions before they manage you.
Click now to uncover the secrets of emotional intelligence and become the master of your own mind!
Unlock the Secrets of Emotional Intelligence: Understanding the Amygdala Hijack
Discover how Dr. Daniel Goleman revolutionized the way we think about success and why EQ (emotional intelligence) often outweighs IQ. This module dives deep into the fascinating mechanics of the amygdala hijack—what happens when emotions take over and logical thinking shuts down.
What you'll learn in this module:
How out-of-control emotions can affect even the smartest individuals.
The biological changes your body undergoes during an emotional hijack—faster heartbeats, increased blinking, and adrenaline surges.
Real-world examples, like the infamous Bill O'Reilly meltdown, to help you spot and understand these reactions in action.
Emotional intelligence is key to thriving in relationships and teams. Click now to explore how mastering your emotions can transform the way you navigate challenges—and get ready for actionable tips in the next module!
Mastering Workplace Fear: Overcome, Lead, and Thrive
Have you ever felt fear paralyze you at work—during a critical presentation, in a tough conversation, or while waiting for feedback? You're not alone. Many of these fears stem from False Evidence Appearing Real (FEAR), triggering powerful emotional responses like the infamous amygdala hijack.
In this transformative module, we’ll demystify fear, uncover how it impacts your decision-making, and explore practical strategies to regain control. Through techniques like the 4-7-8 breathing method, journaling, and emotional regulation, you’ll learn to calm your mind, replace anxious thoughts with logical ones, and turn fear into confidence.
We’ll also examine real-world examples of workplace anxiety—public speaking, conflict avoidance, and micromanagement—and show how managers and teams can create safe, empathetic environments that foster collaboration, growth, and resilience.
Don’t let fear define your success. Click now to discover how to take back control, inspire others, and build a fearless future.
Unlock the Secrets of Smarter Decisions: Thinking Fast and Slow
Have you ever made a split-second choice only to wonder later, Why did I do that? Or spent ages analyzing a decision, only to second-guess yourself? Welcome to the fascinating world of System 1 and System 2 Thinking, based on Daniel Kahneman's groundbreaking theory.
In this eye-opening module, you’ll discover how these two mental systems influence your every thought and decision. System 1 is your fast, instinctive problem-solver, while System 2 is your deliberate, logical strategist. But here's the catch: knowing when to trust your gut and when to pause and think could make or break your career—or even your relationships.
Through engaging examples, real-world applications, and a little brain-teasing fun, you'll learn:
Why we fall for shortcuts like biases and heuristics.
How to avoid impulsive decisions that can derail your success.
Practical steps to balance quick instincts with thoughtful analysis.
By the end of this module, you’ll have the tools to harness both systems, whether you're handling workplace challenges, critical decisions, or everyday dilemmas.
Get ready to think fast, think slow, and think smarter. Click now to start mastering your mind!
3 Behavioral Principles: Overcome Disruptive Emotions:
Feeling overwhelmed by stress, frustration, or negativity?
Learn how to take control of your emotions with the ABC model and powerful behavioral principles that can transform your responses to life's challenges. In this module, we'll explore how your beliefs shape your emotions, why awareness is the key to breaking negative cycles, and how finding balance empowers your growth. From anger in traffic to guilt over past mistakes, discover how to reframe your mindset and regain control. Ready to unlock your emotional potential? Click now to dive in!
This quiz would help you to reflect on the material and test your understanding of the strategies for managing fear in the workplace.
The Johari Window: Gaining Ongoing Awareness
In this module, you will explore the Johari Window, a powerful framework for enhancing self-awareness and understanding interpersonal dynamics. Learn how this tool helps uncover blind spots, improve communication, and foster trust in both personal and professional relationships.
By examining the four quadrants of the Johari Window, you’ll gain insights into:
How you perceive yourself versus how others perceive you.
Strategies to expand your open area and reduce hidden or unknown areas.
The importance of feedback and self-disclosure in personal growth.
This module equips you with practical techniques to achieve greater clarity and collaboration, ensuring continuous self-improvement and stronger connections with others.
Discover how to harness the power of emotional intelligence to elevate your personal and professional growth. In this module, you’ll learn how to integrate the insights from previous lessons—including emotional regulation, self-awareness, and the Johari Window—into a practical and actionable framework using the powerful SWOT analysis tool.
Many people have heard of SWOT analysis, but few use it to its fullest potential. This module will show you how to go beyond merely filling in the boxes by teaching you how to reflect deeply, gain clarity, and create a dynamic action plan tailored to your personal growth.
Key Learning Objectives:
Master the SWOT framework: Understand how to identify your strengths, weaknesses, opportunities, and threats with a focus on emotional intelligence.
Strengthen your self-awareness: Build on prior exercises to uncover hidden strengths and areas for improvement.
Develop actionable strategies: Leverage your strengths and opportunities to overcome internal weaknesses and external obstacles.
Enhance emotional intelligence in practice: Apply the SWOT analysis to real-world scenarios, such as workplace challenges or personal relationships, for immediate impact.
Create a growth plan: Learn how to revisit and refine your SWOT analysis regularly for sustained development.
By the end of this module, you’ll be equipped with the tools and insights to transform self-reflection into meaningful action, enabling you to overcome challenges and reach your full potential.
Join us on this transformative journey and unlock the next level of your emotional intelligence!
You’ve come this far, and it’s time to put everything you’ve learned into action. But wait—it’s not over just yet. I’ve saved the best for last.
In this final module, I’ll share 3 Golden Tips to help you build rapport like never before. These essential strategies will enable you to strengthen old connections, mend broken ones, and form meaningful new relationships.
These tips are simple yet powerful tools that will amplify your ability to connect with others and make every interaction more effective.
So, grab your notes, revisit the lessons, and let these golden tips guide you toward greater emotional intelligence. You’re ready to shine—let’s take that next step together!
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.