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Nick Frates

Tenured Instructor - I'm an 13x Certified Architect and Developer with over 6 years of experience, and I'm here to guide you to becoming a Salesforce Flow Ninja.

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Tenured Instructor - I'm an 13x Certified Architect and Developer with over 6 years of experience, and I'm here to guide you to becoming a Salesforce Flow Ninja.

“Hell of a course. Nick really went all in. This is the best course on Salesforce Flows (So far).” - Samsudeen A.

Earn More - In 2017 I was earning 30,000 dollars a year. Three years later, at the height of a global pandemic, I earned over $150,000 (the most I had ever earned in one year). I don’t say that to impress you, but to impress upon you the career possibilities that Salesforce Flows can unlock. And I'm not special - I know with the right training YOU can also achieve your career goals in the Salesforce ecosystem. Let me show you the key Salesforce skill that made it possible.

"I've been looking for something exactly like this. Well done for putting this together and sharing with all of us. Nick goes into amazing detail, explaining exactly what is happening and why, which is the most important at the beginning when you're trying to make sense of how Flow works. I couldn't recommend this course enough. " - Edita B.

Learn Fast - Your colleagues will be blown away by how talented you are with Salesforce Flows. In this course we'll cover all the Salesforce Flow concepts you need to know to go from zero to hero using the Salesforce Flow Builder.

“This was an exceptional course, that had a great pace and most important a great teacher. Well done Nick...my hat comes off for you. Your hard work in creating this course did come through. I hope to see more Salesforce Udemy courses from you in the near future. Your student - Neil.” - Neil M.

Get Certified - You will quickly master automation knowledge essential for Salesforce Certification exams. We'll cover topics that will help you pass the Salesforce Certified Administrator, Salesforce Certified Platform App Builder, and Salesforce Certified Advanced Administrator exams.

The time is now - If you’re at all familiar with the Salesforce platform you’ve heard of Salesforce Flows. Starting in the Winter ‘23 release, all automation must be built with Salesforce Flows. Which means the time to learn Salesforce Flows is now.

We'll cover:

  1. Using Get, Create, and Update data elements

  2. Using logical operators such as Decisions, Assignments, and Collection Filters

  3. Using Loops

  4. Scheduled Salesforce Flows

  5. Before Save Flows

  6. Record Triggered Flows

  7. Screen Flows

  8. Using formulas in flows

  9. Sending emails with flows

  10. Proper Salesforce Flow debugging and testing

  11. Embedding flows in utility navigation Items

  12. Launching flows from a Button

  13. Using flows with Data Loader

  14. Building call scripts with Salesforce Flows

  15. Platform Event Triggered Flows

  16. Salesforce Flow Architecture

  17. and more.

Who I am - I’m an 13x Certified Salesforce Administrator, Developer, & Architect. I'm also a featured success story on David Liu’s SFDC99 blog. I've been using Salesforce Flows for 5+ years and currently work as a Salesforce Consultant for Financial Service Companies. In this course I’ll take you by the hand and guide you, step-by-step, through 10 real world Salesforce Flow projects to help you master Salesforce Flows.

If you are:

  • Studying to become a Salesforce Certified Administrator

  • Studying to become a Salesforce Certified Platform App Builder

  • Studying to become a Salesforce Certified Advanced Administrator

  • Are a Salesforce Administrator who needs to build automation

  • Are a Salesforce Developer who needs to understand what other Salesforce Administrators have built

  • A Salesforce professional who's heard of Salesforce Flows and now wants to learn more

  • Looking to earn a higher salary as a Salesforce Professional

  • Looking to charge higher rates as a Salesforce Consultant

Then this course is designed for you.

“This is by far the BEST Flow Builder tutorial I have seen. Great job, Nick and thank you. ” - Kadir S.

The promise - My goal is to deliver a 100-to-1 return in value on your purchase so that you can get a raise at your job, level up your career, help your clients in a new way, learn about Salesforce Flows to get certified, and master the core automation tool of the Salesforce Platform.

“Awesome Experience. I would highly recommend everyone to take this course.” - Abhishek C.

Join the Salesforce Tribe of Mentors - After you enroll in the course, you will also be invited to join an exclusive group of Salesforce professionals so you can build your network and continue your Salesforce journey.

“Really loved the sessions. Clearly explained and easy to understand.” - Manoj K.

Continuous updates - This course will be routinely updated in the future to stay up to date with the latest Salesforce release. Buy now and master Salesforce flows for a lifetime.

Enroll now

What's inside

Learning objectives

  • Salesforce flows - how to use salesforce flows to build automation
  • Salesforce certified administrator - understand process automation section of exam
  • Higher salary - how to use flows to increase your value to your company
  • Embed salesforce flows - how to embed a flow in a utility item
  • Send email - sending emails from salesforce flow
  • Scheduled flows - scheduling flows to run on a nightly basis
  • Loops & more - using loops, decisions, assignments, get, create, and update elements
  • Debug - using the flow debug tool
  • Screen flows - working with screen flows
  • How to use data loader with a flow to perform mass updates
  • Leveraging formulas to control output
  • ..and more!
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Syllabus

Salesforce Flows: The Complete Guide to Lightning Flows - Introduction

Introduction to the Salesforce Lightning Flow builder course

Salesforce Tribe of Mentors LinkedIn Group Invitation
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Learn how to setup a Developer org and login to begin building

Walkthrough of how to set up your Salesforce Trailhead account, which will be used for the duration of the course to build your own Salesforce Flows.

Understand basic Salesforce Flow Builder elements, as well understand how to build their first Salesforce Lightning Screen Flow

An overview of upcoming lectures in the Salesforce Flow course. We'll discuss some of the key items like Salesforce Flow Types and Salesforce Flow data elements, then we'll log into our Salesforce Trailhead environment for a tour.

Learn how to get started building a Salesforce Lightning Flow. We'll cover the common Salesforce Flow types that a Salesforce Administrator or Developer might utilize. Then we'll begin building our very first Salesforce Screen Flow.

Deep dive into the Salesforce Flow Builder canvas, with a focus on the Salesforce Lightning Flow screen element. We'll add a Display Text component to our Lightning Screen Flow and output the words "Hello World!".

Explanation of the Salesforce Flow data element called the Get Records. This data element allows us to find Salesforce records, and store their field values to use later in the Salesforce flow. It is one of the most commonly used data elements in the Salesforce Flow Builder.

Explanation of the Salesforce Flow data element called the Update Records. This data element allows us to update Salesforce records, using values from the Salesforce flow. We combine this with our Get Records element from the previous video to update a lead record in Salesforce.

Explanation of the Salesforce Flow data element called the Create Records. This data element allows us to create Salesforce records, using values from the Salesforce flow. We combine this with our previous Screen Element to create a new lead in Salesforce.

In this lecture we summarize the basics of the Lightning Flow Builder, discussing the key Salesforce Flow data elements and Salesforce Flow types we learned about in this section.

Take first steps in using Salesforce Flows. Gain familiarity with the Lightning Flow Builder canvas

Get into the role of a Salesforce professional at Universal Containers and understand our first Salesforce flow requirements

Build out the needed fields that our Salesforce Lightning Flow will use leverage inside our solution

In-depth description of the Salesforce Record Triggered Flow configuration screen

Learn how to use an Assignment Element inside our Salesforce Flow in order to set a value on a field and perform an update to the Lead record

Test our Salesforce Flow in the UI to make sure the functionality is working as expected

Put on our Salesforce Administrator hats and make updates to the Lightning Page layouts on both Leads and Opportunities

Recap of the business challenge and the Salesforce Flow we built in our first challenge

Continue learning how to leverage Salesforce Flows to solve problems as a Salesforce Administrator

Understand the business requirements of this Salesforce Flow challenge by reviewing a fictional Help Desk case from a Universal Containers team member.

As a Salesforce Administrator, we'll need to create two new user records and a picklist field in order to build this Salesforce Flow.

We'll take a quick pause here to review the challenge requirements and make sure that as a Salesforce Administrator we fully understand the reason we're building this Salesforce Flow.

We'll configure the start screen of another record triggered flow, as well as using the Salesforce Flow Get Element to find the appropriate user record.

We'll drag an Assignment element to the Salesforce Lightning Flow canvas in order to perform an update on the Task record we found while working with our Get Element.

Next we'll test our solution in the UI. We'll spend some time discussing best practices as a Salesforce Administrator specifically when it comes to working with Salesforce Flows

A comprehensive breakdown of the Salesforce Flow debugger tool and how you can use it to solve problems as a Salesforce Administrator

Review some of the key things we learned about Salesforce Flows in this challenge.

Use a record triggered flow to lookup related records - in this case Contacts - to an Account, find the oldest one, and populate it on the case record.

We discuss the needs of this challenge scenario and talk about best practices for gathering requirements as a Salesforce professional or Salesforce Administrator

In this video we complete the challenge prework by building a new field on the contact object. This is what you would do as a Salesforce Administrator in the business scenario.

We'll walk through the flow challenge in the UI to ensure we understand the requirements. This is a best practice you'll want to pick up as a Salesforce Flow builder. Then, we'll start working on the Salesforce Flow itself.

We'll use a Get Records inside our Salesforce Flow to lookup the contact record we want to populate on the case.

Next we'll use an Update Records inside our Salesforce Flow to update the case from our Record-Triggered Flow. We also discuss important testing scenarios, the positive, negative, null, and bulk tests.

We update our record-triggered flow based on the feedback we get from Sherri. To do this, we use a decision element and another Get Element in order to find the oldest contact record.

We spend more time learning how to sort records retrieved by the Get Element inside our Record Triggered Flow. Then we use a Flow Formula in order to update our case record.

We'll do some final debugging before calling our record-triggered flow "done".

We'll summarize the steps we took to build our Salesforce Flow in this challenge.

Students will be able to use the Salesforce Flow Builder to build a screen flow with call script.

We introduce our challenge where we're looking to build a call script inside of a Salesforce screen flow in order to help Pedro, who is the sales manager at Universal Containers.

We use our ability as Certified Salesforce Administrators to create two new fields on the Lead object that we'll use to complete the Salesforce Screen Flow in this challenge.

In this video we spend some time talking about configuring the Salesforce Flow screen element, and also discuss how to configure the Screen Flow Call Script component.

In this video we add more fields to the Call Script screen inside our Salesforce Flow. We learn how to use a record single variable to make creating screen flows simple.

For the first time in the course, we discuss using a Fault Element inside our Screen Flow. Fault elements are powerful ways to gracefully handle errors that might occur inside a Salesforce Flow.

We introduce another brand new data element in our Salesforce Flow - the Roll Back Records. Roll Back Records come in handy when debugging Screen Flows or when using fault elements to prevent unneeded database updates from happening.

We continue configuring our Salesforce Screen Flow and go into detail on how the Lookup Screen Component works. This component can often be confusing, but after this video, you'll know exactly how it works.

After putting the finishing touches on our Salesforce Flow, we configure our final screen element. Then, we do what any good Certified Salesforce Administrator does and deploy our Screen Flow to end users in an easily accessible way!

In this video, we end our Challenge Four story with you as the Certified Salesforce Administrator at Universal Containers.

Salesforce Flows: Course Feedback
You will be able to build a loop inside a Salesforce Flow that allows you to iterate over a collection of Salesforce records.

We'll provide a concept overview of using loops inside flows, and then we'll begin building a screen flow that will help us apply what we learned.

We've started our screen flow, built a record collection, dragged a loop to the canvas, and created a number variable - now it's time to set up our loop logic!

We built our first loop inside a Salesforce screen flow and now we'll define some logic for the loop to execute after it completes.

With our primer on Salesforce Loops out of the way, we can get back into the role of the Salesforce Administrator at Universal Containers and gather some requirements for our next challenge!

As Salesforce Administrators at Universal Containers, we'll build 3 new fields to support the requirements of this challenge. We'll also make some Salesforce Lightning Page updates and briefly review the challenge requirements.

We start building our Record Triggered Flow in the Salesforce Flow Builder. We configure our start element and then set up our first Get Records element

Continuing with our flow, we drag a loop element to the flow builder canvas and use an assignment element to set up our loop logic.

Previously we configured our loop element and our assignment logic, and now we need to use a record collection variable to store our records and then update them with an update element.

We've configured our Salesforce Flow and now we need to test our flow in Salesforce!

After we've successfully tested our loop flow, we can move on to building a before save record triggered flow that will populate the fields Pedro requested we populate on a new Opportunity. All we need is one assignment element!

We test our before save flow and learn an important lesson about optimizing for fast field updates.

Two out of three Salesforce Flows have been built and now its time for the final flow in the challenge. Here, we using a record triggered flow to update related Opportunity records when an Account changes in Salesforce.

We discuss a best practice that good Certified Salesforce Administrators and Salesforce Flow builders use which is to find the right tool for a job. In this video we cover an alternative solution an explore the philosophy of building solutions on the Salesforce platform.

We recap all we learned about Salesforce Flows in Challenge 5.

You will confidently be able to build a Scheduled Triggered Salesforce Flow. You will be able to send emails any time you like from a Salesforce Flow.

We'll introduce a brand new Salesforce Flow type - the Scheduled Triggered Flow!

We'll navigate to the Salesforce Flow builder and begin building our first scheduled trigger flow as part of the challenge primer.

We'll add an update element to our Salesforce Flow with the intention to set the Rating field on lead records at the end of each business day.

We'll activate our Salesforce Flow and then validate that it ran as expected by updating the Salesforce lead records we defined in our entry criteria.

We gather our Salesforce Flow requirements from the VP of Marketing, Naomi, and talk about the reverse engineering design principle.

We begin building our Salesforce Flow and review two options for identify records to work with in the scheduled triggered flow 1) a decision element and 2) a formula field.

We'll review how to use the Email action inside a Salesforce Flow, and build an email template that will reduce the amount of maintenance we have to do in the long term.

We spend 5 minutes covering an essential Salesforce Administrator settings screen which allows admins to configure several important automation settings that affect Salesforce Flows

We begin testing our Salesforce Flow, and discuss best practices around successfully debugging a scheduled triggered flow in Salesforce.

We introduce an advanced fault handling mechanism in our Salesforce Flow by creating a custom Error Log object to hold information about Salesforce Flow errors. Very few Salesforce Administrators use this concept and it will be very useful for you to implement in the future.

We review everything we learned about the Salesforce Flow builder in this challenge.

Configure scheduled paths and send emails inside the Salesforce Flow builder

Introduce challenge seven in the Salesforce Flow Course where we work with Lisa, the Vice President of Sales at Universal Containers.

In this pretend discovery call we gather all the requirements we need to successfully build our Salesforce Flow.

We regroup to discuss what we learned about Lisa's requirements and how we will approach building our Salesforce Flow in this challenge.

We create an Opportunity stage and build email templates to support our Salesforce Flow building later in the challenge. Also, we introduce the Salesforce Inspector Extension for the first time.

We build a custom object that we will use inside our Salesforce Flow to track the impact of our new Flow on the Sales Team.

We begin building our Salesforce Flow by discussing the reverse engineering principle, which leads us to creating our send email action.

We build a Get Records element in our Salesforce Flow to query for the contact once we realize that the Send Email action can't be saved without it.

We build another Get Records element in our Salesforce Flow to query for the oldest contact. We also use the Salesforce Inspector extension to experiment with writing SOQL queries.

We use a Create Records element in our Salesforce Flow to log the time saved by our automation to the Automation Analytics custom object.

We introduce the scheduled path inside a Salesforce Record-Triggered Flow, and built out the several scheduled paths we need for our Salesforce Flow to work.

We debug our Salesforce Flow and experience an error which we work to correct.

We build a decision element in our record triggered flow to handle the scenario where a contact record does not exist or does not have an email address. Using a decision to validate certain data has been found will often occur in Salesforce Flows.

We clone our immediate run path to our 2 days later Scheduled Path inside our Salesforce Flow and the rename the elements so that the flow is easy to understand.

We clone our 2 days later Scheduled Path inside our Salesforce Flow, the rename the elements, and debug the functionality.

We clone the 4 days later path to the 6 days later path in our Salesforce Flow, rename the elements, and debug the functionality.

We clone the 6 days later path to the 8 days later path in our Salesforce Flow, rename the elements, and debug the functionality.

We build our final path in our Salesforce Flow by adding an update element to the Closed Lost path.

In this video we dive deep on the four common test scenarios you'll want to remember when working with Salesforce Flows. We activate our flow and then trigger it by updating an Opportunity to the "Working" stage.

We go step by step through the different actions we expect our Salesforce Flow to perform so that we can confirm everything is working.

With everything working as expected, we take a look at the Automation Analytics records created by our Salesforce Flow, to see how they can help us quantify our impact on the business.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Designed to help Salesforce professionals and enthusiasts understand Salesforce Flows, a powerful automation tool for building business processes
Taught by Nick Frates, a seasoned Salesforce expert with over 13 certifications and 6 years of experience, this course offers valuable insights from an industry professional
Provides hands-on experience through real-world projects, allowing learners to apply their knowledge and build practical solutions
Covers a comprehensive range of Salesforce Flow concepts, including data elements, loops, scheduled flows, before save flows, and screen flows
Useful for both Salesforce Administrators and Developers who need to build and maintain automation solutions
Aligned with industry best practices and Salesforce certification exam objectives, making it relevant for professional development

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in 2024 Salesforce Flows: The Complete Guide to Lightning Flows with these activities:
Build an Open Source App to Manage Lead Generation
Build a real-world application that not only solidifies your knowledge of Python and web development but also allows you to put your skills to use for a good cause.
Browse courses on Python Programming
Show steps
  • Set up a GitHub account
  • Create a new repository on your GitHub account
  • Configure the repository to be a Python project
  • Install the necessary Python dependencies
  • Start coding your app
  • Commit your code to your GitHub repository
  • Deploy your app to a web server
  • Test and debug your app
  • Promote your app to potential users
Practice creating Salesforce Flows
Build Salesforce Flows in your own org to practice and reinforce the concepts covered in this course.
Show steps
  • Create a new Salesforce Flow in your org.
  • Choose a Flow type (e.g., screen flow, record-triggered flow).
  • Add elements to your flow (e.g., get records, update records).
  • Activate your flow and test it.
Show all two activities

Career center

Learners who complete 2024 Salesforce Flows: The Complete Guide to Lightning Flows will develop knowledge and skills that may be useful to these careers:
Salesforce Administrator
Salesforce Administrators are responsible for managing and maintaining Salesforce, a customer relationship management (CRM) software. They ensure that Salesforce is configured to meet the specific needs of their organization and that users are able to effectively use the software. Salesforce Administrators may also be responsible for developing and implementing Salesforce customizations and integrations. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Salesforce Administrators to automate business processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Salesforce Administrators.
Salesforce Developer
Salesforce Developers are responsible for developing and implementing Salesforce applications. They work with Salesforce Administrators to ensure that Salesforce is configured to meet the specific needs of their organization. Salesforce Developers may also be responsible for developing and maintaining Salesforce integrations. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Salesforce Developers to create complex and efficient workflows. By completing this course, learners will gain the skills and knowledge necessary to become effective Salesforce Developers.
Business Process Analyst
Business Process Analysts are responsible for analyzing and improving business processes. They work with stakeholders to identify inefficiencies and develop solutions to improve efficiency and effectiveness. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Business Process Analysts to automate business processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Business Process Analysts.
Salesforce Consultant
Salesforce Consultants help organizations implement and optimize Salesforce. They work with clients to understand their business needs and develop solutions that meet those needs. Salesforce Consultants may also be responsible for training users on Salesforce and providing ongoing support. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Salesforce Consultants to automate business processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Salesforce Consultants.
Marketing Automation Specialist
Marketing Automation Specialists are responsible for planning, implementing, and managing marketing automation campaigns. They work with marketing teams to develop and execute marketing campaigns that are automated using marketing automation software. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Marketing Automation Specialists to automate marketing processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Marketing Automation Specialists.
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software applications. They work with stakeholders to gather requirements, develop software designs, and implement and test software applications. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Software Engineers to automate software development and testing processes. By completing this course, learners will gain the skills and knowledge necessary to become effective Software Engineers.
Data Analyst
Data Analysts are responsible for collecting, cleaning, and analyzing data. They work with stakeholders to identify insights and trends that can be used to improve decision-making. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Data Analysts to automate data analysis and reporting processes. By completing this course, learners will gain the skills and knowledge necessary to become effective Data Analysts.
Management Consultant
Management Consultants are responsible for helping organizations improve their performance. They work with clients to identify problems, develop solutions, and implement changes. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Management Consultants to automate management consulting processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Management Consultants.
Financial Analyst
Financial Analysts are responsible for analyzing financial data and making recommendations to investors. They work with financial data to identify trends and patterns that can be used to make investment decisions. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Financial Analysts to automate financial analysis processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Financial Analysts.
Data Engineer
Data Engineers are responsible for designing, building, and maintaining data pipelines. They work with data to ensure that it is clean, accurate, and accessible. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Data Engineers to automate data engineering processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Data Engineers.
IT Project Manager
IT Project Managers are responsible for planning, executing, and closing IT projects. They work with stakeholders to define project scope, develop project plans, and manage project risks. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows IT Project Managers to automate project management processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective IT Project Managers.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They work with stakeholders to define project scope, develop project plans, and manage project risks. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Project Managers to automate project management processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Project Managers.
Data Scientist
Data Scientists are responsible for developing and implementing data science models. They work with data to identify patterns and trends that can be used to improve decision-making. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Data Scientists to automate data science processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Data Scientists.
Business Analyst
Business Analysts are responsible for analyzing business needs and developing solutions to improve business processes. They work with stakeholders to gather requirements, develop solutions, and implement changes. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Business Analysts to automate business processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Business Analysts.
Operations Research Analyst
Operations Research Analysts are responsible for using mathematical and statistical techniques to solve business problems. They work with stakeholders to identify problems, develop models, and implement solutions. This course provides a comprehensive overview of Salesforce Flows, a powerful tool that allows Operations Research Analysts to automate operations research processes and improve efficiency. By completing this course, learners will gain the skills and knowledge necessary to become effective Operations Research Analysts.

Reading list

We've selected one books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in 2024 Salesforce Flows: The Complete Guide to Lightning Flows.

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