إدارة الأزمات | Crisis Management from Coursera

تناقش هذه الدورة موضوع إدارة الأزمات (Crisis Management)، لا شك أننا جميعاً نريد حياة هادئة دون أزمات لكن بطبيعة الحال يمكن للأزمات أن تحدث في أي وقت، لذا ينبغي أن نكون مستعدين للتوصل إلى حلول سريعة لما يعترضنا.

يمكن تعريف إدارة الأزمات (Crisis Management) أنها عملية ممنهجة للتغلب على اﻷزمات، والتحكم بضغوطها والاستفادة من إيجابياتها وتحقيق أقصى المكاسب منها في أقصر وقت والحد من الخسائر على قدر الإمكان، سندرس هذا النوع من الإدارة وللتوضيح سنسلط الضوء على أمثلة من قصص واقعية.

هذه الدورة هي دورة تمهيدية؛ فهي تلقي الضوء على أساسيات الموضوع بشكل عام بهدف التعريف به وبمحاوره الأساسية التي يجب الإلمام بها.

إذا كنت من المهتمين بإتقان إدارة الأزمات، أو كان مجال عملك يتطلب امتلاك تلك المهارة وتوظيفها في سياق عملك، فهذه الدورة ستكون مثالية لإغناء خبرتك وتطوير مهاراتك في فهم وتوظيف إدارة الأزمات بشكل فعال ومؤثر ينعكس بنتائج ملموسة على أعمالك.

حيث ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: الإجراءات الوقائية الواجب اتخاذها لإدارة الأزمات بفاعلية، مبادئ إدارة الأزمات، أهم الأسباب التي تؤدي إلى فشل إدارة الأزمات، توضيح أنواع الأزمات.

What's inside

Syllabus

إدارة الأزمات (Crisis Management)

ستزودك هذه الدورة باطلاع واسع ودقيق على مجموعة من المحاور المتعلقة بهذا الموضوع، مثل: الإجراءات الوقائية الواجب اتخاذها لإدارة الأزمات بفاعلية، مبادئ إدارة الأزمات، أهم الأسباب التي تؤدي إلى فشل إدارة الأزمات، توضيح أنواع الأزمات.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Ideal if you require this skillset for your work

Focuses on essential concepts

Taught by Alfaisal.KLD, specialists in this domain

Builds a strong basis for new learners

Appropriate for those aiming to master this skillset

Requires background knowledge of the subject

Career center

Learners who complete إدارة الأزمات | Crisis Management will develop knowledge and skills that may be useful to these careers:

Risk Manager

Risk Managers assess potential threats and vulnerabilities, and develop and implement plans to mitigate risks. This course can be beneficial for Risk Managers as it provides an overview of crisis management principles and strategies. By understanding the principles of crisis management, Risk Managers can develop more effective risk mitigation plans and respond more effectively to crises when they occur.

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Business Continuity Planner

Business Continuity Planners develop and implement plans to ensure that businesses can continue to operate in the event of a crisis. This course can help Business Continuity Planners build a foundation in crisis management and develop more effective business continuity plans.

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Emergency Manager

Emergency Managers plan for and respond to emergencies. This course can provide Emergency Managers with a comprehensive overview of crisis management principles and strategies, which can help them develop more effective emergency plans and respond more effectively to emergencies.

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Public Safety Director

Public Safety Directors oversee public safety operations for local governments. This course can provide Public Safety Directors with a comprehensive overview of crisis management principles and strategies, which can help them develop more effective public safety plans and respond more effectively to crises.

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Security Manager

Security Managers oversee security operations for organizations. This course can provide Security Managers with an overview of crisis management principles and strategies, which can help them develop more effective security plans and respond more effectively to security crises.

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Chief Executive Officer

Chief Executive Officers (CEOs) are responsible for the overall operation of an organization. This course can provide CEOs with an overview of crisis management principles and strategies, which can help them make better decisions in the event of a crisis.

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Chief Operating Officer

Chief Operating Officers (COOs) are responsible for the day-to-day operations of an organization. This course can provide COOs with an overview of crisis management principles and strategies, which can help them manage crises more effectively.

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Chief Financial Officer

Chief Financial Officers (CFOs) are responsible for the financial health of an organization. This course can provide CFOs with an overview of crisis management principles and strategies, which can help them manage financial crises more effectively.

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Communications Manager

Communications Managers are responsible for communicating with the public and other stakeholders during a crisis. This course can provide Communications Managers with an overview of crisis management principles and strategies, which can help them communicate more effectively during a crisis.

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Public relations manager

Public Relations Managers are responsible for managing the public image of an organization. This course can provide Public Relations Managers with an overview of crisis management principles and strategies, which can help them manage the public image of an organization during a crisis.

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Human Resources Manager

Human Resources Managers are responsible for managing the human resources of an organization. This course can provide Human Resources Managers with an overview of crisis management principles and strategies, which can help them manage the human resources of an organization during a crisis.

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Legal Counsel

Legal Counsel are responsible for providing legal advice to an organization. This course can provide Legal Counsel with an overview of crisis management principles and strategies, which can help them provide more effective legal advice during a crisis.

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Insurance Agent

Insurance Agents sell insurance policies to individuals and organizations. This course may be useful for Insurance Agents as it provides an overview of crisis management principles and strategies, which can help them better understand the risks that their clients face and develop more effective insurance policies.

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Financial Advisor

Financial Advisors provide financial advice to individuals and organizations. This course may be useful for Financial Advisors as it provides an overview of crisis management principles and strategies, which can help them better understand the risks that their clients face and develop more effective financial plans.

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Investment Banker

Investment Bankers provide financial advice to businesses and governments. This course may be useful for Investment Bankers as it provides an overview of crisis management principles and strategies, which can help them provide more effective advice to their clients during a crisis.

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