As the discipline of UX Writing becomes increasingly popular, more and more people plan to transition into the field – supported by the various resources that teach them how to write UX copy properly.
However, people who successfully transitioned into the field of UX Writing, are confronted with challenges that go way beyond how to write a great error message.
Many of these challenges have to do with questions like the following questions:
How do UX Writers work within a team?
How do they document and communicate UX copy?
As the discipline of UX Writing becomes increasingly popular, more and more people plan to transition into the field – supported by the various resources that teach them how to write UX copy properly.
However, people who successfully transitioned into the field of UX Writing, are confronted with challenges that go way beyond how to write a great error message.
Many of these challenges have to do with questions like the following questions:
How do UX Writers work within a team?
How do they document and communicate UX copy?
Which tools do UX Writers use to document, manage, update, and hand over their UX copy?
Looking at the product development process, when comes UX Writing into play?
How do UX Writers coordinate with their team?
If you ask yourself these and other questions and have not yet found an answer to them, this course is the right choice for you.
Who should join
This course is the perfect choice for all UX Writers and for everybody who works with UX Writing, including designers, developers, product owners, and project managers.
It is also a great choice for translators, copywriters, marketing writers, and other stakeholders who contribute text to a digital product.
And: It is especially well-suited for people who have transitioned into UX Writing but have little or no experience with working on a product team. The same goes for product owners or project managers who plan to integrate UX Writing into their projects, but are unsure about how to do it.
What you will learn
In the first part of this class, you will learn
what UX Writing documentation means
what to include in your UX Writing documentation
how to choose the right method and tool for your UX Writing documentation
about three tools and a custom-made method you can use for UX Writing documentation
In the second part of this class, you will learn
what agile processes are
what the agile design process is
about the tasks of UX Writing within the agile design process
how task management within teams works for UX Writing
Sounds good? Then join this class and take your UX Writing documentation to the next level.
If you want to take all of my UX Writing courses, here is the order recommend:
1 Introduction To UX Writing
2 Transitioning To UX Writing
3 Accessible UX Writing
4 UX Writing: Finding Your Voice and Tone
5 UX Writing in Practice: Documentation & Processes
6 User Research And Testing For UX Writing
7 Inclusive UX Writing: Physical Abilities & Neurodivergence
8 Inclusive UX Writing: Gender, Race & Age
9 Culture-Based UX Writing
10 Localization in UX Writing
11 Fighting „Dark“ UX Writing: How To Write Kind UX Copy
12 Building Your UX Writing Portfolio
13 Freelancing in UX Writing
Please note that all courses stand for themselves and that you don't need to take any course as a prerequisite for taking another one. You don’t have to follow this order. This is only my very own suggestion, which is especially helpful when you need guidance on which course to pick next.
Let's say hi to each other and find out what this course is all about so you know exactly what to expect. Are you ready? Then let's start.
Here's this course's dose of motivation to actually put in the work and figure out how to integrate UX Writing into your processes.
Integrating UX Writing into your workflows is not trivial. Here's what we need to keep in mind
What should we include in our UX Writing documentation? This lesson has all the answers.
Before we actually start documenting our UX copy, there are some preparations that we need to take in order for our documentation to really work in practice.
Let's take a look at how to document UX copy. The first method is In-Design Documentation, which describes the documentation of text within screen designs, e.g. in Figma.
The second documentation method we will check out in this course is Tool-Based Documentation, which is describes the documentation of text with the help of tools and plugins. The first tool we will take a look at is Ditto.
After we have checked out Ditto as a tool for Tool-Based Documentation, we will now discover Frontitude, which is another tool for UX Writing documentation.
The third tool we will take a look at to further explore Tool-Based Documentation in UX Writing is Strings.
Next to In-Design Documentation and Tool-Based Documentation there's a third option you can consider for your UX Writing documentation: Custom-Made Documentation with a spreadsheet. This lesson will show you what this method is all about.
Let's discuss some further tips and tricks that will help you manage your UX Writing documentation successfully.
Let's revisit the lessons of this first part of the class and summarize our learnings. You can always come back to this summary to refresh your knowledge within just a few minutes.
You did it! Congratulations on completing the first part of this two-course series. Let's see what lies behind and what lies ahead.
Welcome to the next round of working with UX Writing in practice. In this part of the course, we will talk about how to integrate UX Writing into your project processes and your team workflow. The intro will tell you what exactly to expect.
Time to do some groundwork: Let's take a look at what UX Writing is, what agile projects are, and how we can combine the two.
This lesson will give you some good reasons for why it is worth our time and energy (and sometimes even money) to think about how to involve UX Writing into our processes. Think you know all those reasons? Better check.
This lesson is a full-blown disclaimer that gives us necessary prior knowledge about process integration before we even start thinking about getting UX Writing into our processes. Learn about the gap between theory and practice to get a more accurate picture of what textbook-perfect process integration can really do for us.
In this lesson, we will quickly go through the single phases of the agile design process - first without UX Writing in it.
After having analyzed the single phases of the agile design process, it's now time for us to learn more about the different tasks UX Writers have in these single phases. This will give us a first idea about our responsibilities throughout the design process.
Let's talk issue management – the processing of our UX Writing tasks in the everyday workflow of our team. Here, we will take a closer look at how we can handle requests, fulfill tasks, and keep our team members up to date.
As usual, I will share with you some more general tips and tricks about the integration of UX Writing into agile processes, which are based on my personal experience as a UX Writer.
Time to take a look at what we've learned in the lessons of this course. As always, this is the place to return to in case you ever want to refresh your knowledge about this topic.
Yes, you made it! Congratulations on completing the second part of this two-course series – this means you're done here! Let's say goodbye to each other real quick.
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