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Emily Mottershead

The Complete Work Place First Aid Training Course

This is a complete First Aid course designed to give you the knowledge of First Aid skills to support during workplace first aid emergencies when someone is ill or injured.  First aid is probably one of the most essential life skills that everyone should have. The knowledge of first aid can literally be the difference between life and death when an emergency occurs.

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The Complete Work Place First Aid Training Course

This is a complete First Aid course designed to give you the knowledge of First Aid skills to support during workplace first aid emergencies when someone is ill or injured.  First aid is probably one of the most essential life skills that everyone should have. The knowledge of first aid can literally be the difference between life and death when an emergency occurs.

The course consists of videos that encourage you to practice the skills you are learning. There are numerous handouts you can download and keep for future reference as well as short tests to check your learning after various sections. We will keep you entertained and engaged throughout and will always be on hand to help answer any questions you have - just email [email protected] or use the Q&A section. The course is fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate.

This course covers the full UK HSE Syllabus that follows UK First Aid Guidelines and includes:

Course content includes:

  • Understanding the role and responsibilities of the First Aider

  • Assessing an emergency situation

  • First aid for a casualty who is unresponsive and breathing normally

  • First Aid for a casualty who is unresponsive and not breathing (use of AED)

  • Treatment for a casualty suffering from a seizure

  • First Aid for a choking casualty

  • First Aid treatment for external bleeding, including treatment of shock

  • First Aid treatment of burns

  • First Aid to a casualty with bites, stings and minor injuries

  • Be able to conduct a secondary survey for a conscious casualty

  • Treatment of injuries to the bones, muscles and joints.

  • First Aid treatment for suspected head and spinal injuries

  • Treatment for chest injuries

  • First Aid treatment for a casualty with an eye injury

  • First Aid treatment to a casualty who has been poisoned or suffered anaphylaxis

  • Knowledge of how to provide first aid to a casualty who is suspected of a major illness such as Heart Attack, Stroke, Asthma, Diabetes or Epilepsy

After completing the course you can download your free certificate of completion.

This course covers all the criteria for First Aid at Work Qualification, however a practical classroom course is required in order to comply with the UK HSE requirements to be a First Aider. This course has been updated with the most recent set of Resuscitation Council UK (RCUK) guidelines released in May 2021. They were distilled from the 2021 European Resuscitation Council (ERC) Guidelines and tailored to clinical practice in the UK. Please be aware that the information is correct at the time of filming July 2021 and relates only to UK Resuscitation and First Aid guidelines. If you are outside the UK please refer to your countries guidelines and governing board.

EMT First Aid and Lifeguard Training provides this course for guidance and it is not in any way a substitute for medical advice. EMT First Aid and Lifeguard Training is not responsible or liable for any diagnosis made, or actions taken based on this course.  We strongly recommend that you attend a practical First Aid course to understand what to do in a medical emergency.

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What's inside

Learning objectives

  • Understanding the role and responsibilities of the first aider
  • Assessing an emergency situation
  • First aid for a casualty who is unresponsive and breathing normally
  • First aid for a casualty who is unresponsive and not breathing (use of aed)
  • Treatment for a casualty suffering from a seizure
  • First aid for a choking casualty
  • First aid treatment for external bleeding, including treatment of shock
  • First aid treatment of burns
  • First aid to a casualty with bites, stings and minor injuries
  • Be able to conduct a secondary survey for a conscious casualty
  • Treatment of injuries to the bones, muscles and joints.
  • First aid treatment for suspected head and spinal injuries
  • Treatment for chest injuries
  • First aid treatment for a casualty with an eye injury
  • First aid treatment to a casualty who has been poisoned or suffered anaphylaxis
  • Knowledge of how to provide first aid to a casualty who is suspected of a major illness such as heart attack, stroke, asthma, diabetes or epilepsy
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Syllabus

Introduction to First Aid and Work and Course Overview

This course is designed to give you the theoretical knowledge as to what to do if you find someone unconscious, ill or injured. This course is also an excellent First Aid Training package for people to gain invaluable knowledge at their own time and pace.

The course consists of handouts and videos and a short test yourself section fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your Certificate.

It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect illness or injury, you should always seek immediate professional medical advice.

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In this video we will look at what your role is as a first aider and how to address the fears and concerns someone might have in the administration of first aid.

In this video we will address the fear of infection. Especially in the current climate with COVID -19 still prevalent we need to ensure we as first aiders are kept safe. We will talk about how to minimise the risk of infection with appropriate PPE and hand washing.

Learn how to wash your hands correctly , make sure you download the attached sheet and practice!

Make sure you download the resources attached and also watch the external video on how to set up What 3 Words.

Learn how to call the EMS and what to tell them as well as how to prepare for their arrival.

Have a look at the attached resources to set up the text service for the EMS especially useful if you are hearing impaired (UK) and the silent 55 resource (useful if you can't speak).

Always be prepared - make sure you have medical information on you or at the very least emergency contact details.

Have a look at the you tube video below on how to set up your medical ID as well as the PDF to help you

When you are watching this video we will be encouraging you to practice on yourself or on another (or maybe a teddy or pillow).

Download the resources attached to help you and remember to start and stop the video as often as you like.

Practice the recovery position on both sides - and if you have a casualty, ask them to be floppy and act like a sack of potatoes (if you let go of their hand they should just flop it back to the floor again)!

Practice makes perfect!

Task - make sure you have found a bandage or something else that you can use as a bandage (such as tights, and/or scarfs)

In this video we will have a look at the different types of burns and scalds we could get. I will show you how to judge the severity of a burn and the correct treatment of burns.

Watch the video about the dangerous of button cell batteries - attached resource

Burns are one of the most common household injuries, especially among children. The term “burn” means more than the burning sensation associated with this injury. Burns are characterized by severe skin damage that causes the affected skin cells to die. 

Most people can recover from burns without serious health consequences, depending on the cause and degree of injury. More serious burns require immediate emergency medical care to prevent complications and death.

LEVELS OF BURNS

There are three primary types of burns: first (superficial), second (Partial thickness)-, and third-degree (full thickness). Each degree is based on the severity of damage to the skin, with first-degree being the most minor and third-degree being the most severe. Damage includes:

  • First degree burns red, nonblistered skin

  • second-degree burns: blisters and some thickening of the skin

  • third-degree burns: widespread thickness with a white, leathery appearance

There are also fourth-degree burns. This type of burn includes all of the symptoms of a third-degree burn and also extends beyond the skin into tendons and bones.

Burns have a variety of causes, including:

  • scalding from hot, boiling liquids

  • Chemical burns

  • electrical burns

  • fires, including flames from matches, candles, and lighters

  • Sun exposure

The type of burn is not based on the cause of it. Scalding, for example, can cause all three burns, depending on how hot the liquid is and how long it stays in contact with the skin.

Chemical and electrical burns warrant immediate medical attention because they can affect the inside of the body, even if skin damage is minor.How to treat a burn

Treatment of burns

  • Run a burn under COOL running water for 20 minutes

  • Remove any jewellery that is NOT attached to the burns.  Jewellery can restrict the blood flow

  • Cover with cling film to prevent infection. Seek medical help if the burn is on a baby or child, bigger than 1% of your skin surface area, deep and on the face, hands, feet and genitals.

Preventing burns

The obvious best way to fight burns is to prevent them from happening. Certain jobs put you at a greater risk for burns, but the fact is that most burns happen at home. Infants and young children are the most vulnerable to burns. Preventive measures you can take at home include:

  • Keep children out of the kitchen while cooking.

  • Turn pot handles toward the back of the stove.

  • Place a fire extinguisher in or near the kitchen.

  • Test smoke detectors once a month.

  • Replace smoke detectors every 10 years.

  • Keep water heater temperature under 120 degrees Fahrenheit.

  • Measure bath water temperature before use.

  • Lock up matches and lighters.

  • Install electrical outlet covers.

  • Check and discard electrical cords with exposed wires.

  • Keep chemicals out of reach, and wear gloves during chemical use.

  • Wear sunscreen every day, and avoid peak sunlight. 

  • Ensure all smoking products are stubbed out completely.

  • Clean out dryer lint traps regularly.

It’s also important to have a fire escape plan and to practice it with your family once a month. In the event of a fire, make sure to crawl underneath smoke. This will minimize the risk of passing out and becoming trapped in a fire.


Watch the video then download the resources attached as they will give you detailed information on how to use each auto injector pen.

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Read about what's good
what should give you pause
and possible dealbreakers
Provides essential life skills that could be the difference between life and death in emergency situations, making it valuable for anyone in the workplace
Includes numerous downloadable handouts for future reference, which can be a valuable resource for reinforcing learning and refreshing knowledge over time
Updated with the most recent Resuscitation Council UK guidelines released in May 2021, ensuring the information is current and aligned with UK standards
Requires a practical classroom course to fully comply with UK HSE requirements to be a First Aider, limiting its standalone value for formal workplace certification
Information is correct at the time of filming (July 2021) and relates only to UK Resuscitation and First Aid guidelines, so learners outside the UK should refer to their own countries' guidelines
Course content is provided for guidance only and is not a substitute for professional medical advice, so learners should seek immediate medical advice if they suspect illness or injury

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Reviews summary

Essential workplace first aid knowledge

According to learners, this course offers a strong theoretical foundation and comprehensive coverage of workplace first aid topics. Many found the content clear and easy to understand, appreciating the practical demonstrations in the videos and the availability of downloadable handouts. While the course effectively delivers the necessary knowledge and is considered good preparation, students understand that it is not a substitute for practical training required for formal certification.
Provides knowledge, not certified practical skills.
"This course is excellent for the theoretical knowledge part, but remember you'll need practical training too."
"It's clearly stated this doesn't replace a hands-on certification course, which is important to know."
"Good for learning the 'what to do' but the 'how to physically do it' needs in-person practice."
Learn at your own pace and on various devices.
"Being able to stop and start the course whenever I needed was very convenient."
"I liked that it was compatible with my mobile device, making it easy to study anywhere."
"The flexibility to learn at my own pace really helped me absorb the information."
Handouts and additional materials are valuable.
"The downloadable handouts are a great resource to keep for future reference."
"Liked the additional resources provided, like the medical ID setup guide."
"Having the handouts available alongside the videos enhanced my learning."
Serves as a solid base for further training.
"It's a perfect course to get you ready for a practical first aid certification."
"This gives me a strong foundation before attending a hands-on workshop."
"Great introduction and theoretical grounding for first aid at work."
Videos include helpful demonstrations.
"Seeing the techniques demonstrated in the videos was very helpful for understanding."
"The practical tasks shown in the videos really reinforced the learning points."
"I appreciated the visual demonstrations of first aid procedures."
Videos and explanations are easy to follow.
"The videos are really clear and easy to follow, making complex topics simple."
"I found the explanations straightforward and the pace was just right."
"The instructions were very clear, especially the step-by-step guides on procedures."
Covers a wide range of essential first aid topics.
"This course covers a very wide range of First Aid incidents that you might come across, not just in the workplace."
"The breadth of topics covered is impressive, from basic CPR to specific injuries and major illnesses."
"It's comprehensive and covers the full HSE syllabus effectively."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Complete Workplace First Aid Training with these activities:
Review Basic Anatomy and Physiology
Reinforce your understanding of basic human anatomy and physiology to better understand how injuries and illnesses affect the body.
Browse courses on Anatomy and Physiology
Show steps
  • Review diagrams of major organ systems.
  • Study the functions of each organ system.
  • Take a practice quiz on anatomical terms.
Review 'First Aid Manual' by DK
Supplement your learning with a trusted first aid manual to reinforce techniques and protocols.
Show steps
  • Obtain a copy of the 'First Aid Manual'.
  • Read the sections relevant to the course syllabus.
  • Practice the techniques described in the book.
CPR Practice with a Manikin
Improve your CPR technique through repetitive practice on a manikin to build muscle memory and confidence.
Show steps
  • Obtain access to a CPR manikin.
  • Practice chest compressions and rescue breaths.
  • Record a video of your technique and review it.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a First Aid Scenario Guide
Solidify your understanding by creating a guide that outlines the steps to take in various first aid scenarios.
Show steps
  • Choose five common first aid scenarios.
  • Outline the steps for each scenario.
  • Include diagrams or images to illustrate the steps.
  • Share your guide with classmates for feedback.
Volunteer at a Local First Aid Organization
Gain real-world experience by volunteering with a first aid organization and applying your skills in practical situations.
Show steps
  • Research local first aid organizations.
  • Apply to volunteer with an organization.
  • Participate in training and volunteer shifts.
Review 'Where There Is No Doctor' by David Werner
Expand your knowledge of basic medical care and improvisation techniques for situations where professional help is delayed.
Show steps
  • Obtain a copy of 'Where There Is No Doctor'.
  • Read the sections on common injuries and illnesses.
  • Consider how to adapt the techniques to a workplace setting.
Develop a Workplace First Aid Checklist
Create a checklist to ensure that workplace first aid procedures are followed correctly and efficiently.
Show steps
  • Identify key steps in common first aid scenarios.
  • Create a checklist for each scenario.
  • Include space for notes and observations.
  • Share the checklist with colleagues for feedback.

Career center

Learners who complete The Complete Workplace First Aid Training will develop knowledge and skills that may be useful to these careers:
Workplace Safety Officer
A Workplace Safety Officer ensures a safe working environment, and a comprehensive first aid course is a strong asset to this role. They often assess risks, implement safety protocols, and train employees on safety procedures. This course, covering the UK HSE syllabus and including topics such as assessing emergency situations, handling unresponsive casualties, and treating various injuries, directly applies to the officer's responsibilities. The training on the use of AEDs and managing conditions like heart attacks, strokes, and seizures, provides crucial knowledge for this job. The detailed syllabus that also contains information on workplace rules and regulations makes this course especially suitable.
Lifeguard
A Lifeguard supervises and ensures the safety of swimmers at aquatic facilities and is often called upon to provide first aid. They monitor activities, perform rescues, and administer first aid. This course on first aid provides the fundamental knowledge and practical skills to respond to various emergency situations such as drowning, injuries and medical episodes. This course will be an excellent complement to those skills that are typically taught in lifeguard certification programs. This course may be especially useful for those wanting to become lifeguards.
Elder Caregiver
An Elder Caregiver provides care and support to elderly individuals, and first aid skills are necessary for handling medical emergencies. They assist with daily living activities, monitor health, and ensure safety. This first aid course provides essential knowledge on how to handle falls, treat injuries, and respond to medical emergencies common among older adults. The training on managing heart attacks, strokes, and seizures, is especially applicable to this role. This course is particularly helpful for anyone wanting to work with seniors.
Construction Supervisor
A Construction Supervisor manages construction sites, ensuring safety and compliance, and a first aid course is important for this role. They organize work schedules, oversee project progress, and enforce safety protocols. This course provides the supervisor with a fundamental knowledge of first aid including how to handle various injuries, such as fractures, sprains, and burns. Additionally, the training on how to respond to unresponsive individuals and manage a variety of medical emergencies, prepares them for workplace situations. The inclusion of workplace regulations in the syllabus also makes this course helpful for construction supervisors.
Recreation Program Coordinator
A Recreation Program Coordinator organizes and oversees recreational activities, often in settings where first aid knowledge is necessary. This role involves planning, coordinating, and supervising programs for various age groups. This course equips the coordinator with vital first aid skills, such as responding to emergencies, managing injuries, and providing immediate care to individuals in need. The specific training on handling seizures, choking, and allergic reactions aligns with the diverse situations a coordinator might encounter. This course provides the necessary background to help support participants in recreational programs.
Health and Safety Advisor
A Health and Safety Advisor develops and implements health and safety policies, and the first aid knowledge taught in this course is invaluable. They conduct risk assessments, advise on safety measures, and investigate accidents. This course provides a foundational knowledge of first aid procedures, and practical advice on how to handle workplace medical situations. The training on managing various injuries, understanding the roles and responsibilities of a first aider, and how to assess an emergency scenario are all very pertinent to the role. Given that this course includes the UK HSE syllabus and workplace rules and regulations, this course may be useful to someone wanting to enter this field.
Camp Counselor
A Camp Counselor is responsible for the supervision and care of children at a camp, where first aid training is particularly useful. Counselors lead activities, ensure camper safety, and manage group dynamics. This course provides a foundational background of first aid procedures and the knowledge necessary to handle injuries, such as cuts, burns, and sprains. More importantly, it also covers how to respond to more severe emergencies such as choking, seizures, and allergic reactions, which can be crucial in a camp setting. This course is particularly helpful to those aspiring to work as a camp counselor.
Residential Counselor
A Residential Counselor provides support and guidance to individuals in a residential setting, and a first aid course equips them with essential skills for medical emergencies. They monitor client behavior, assist with daily activities, and ensure a safe environment. This first aid course provides training on how to respond to a variety of medical emergencies and the treatment of injuries. The content on managing seizures, choking, allergic reactions, and major illnesses like heart attacks is directly applicable to the role. This course may be useful to those currently or wanting to work in this field.
School Nurse
A School Nurse provides healthcare services to students and faculty, and a thorough knowledge of first aid is a core requirement. They respond to medical emergencies, administer first aid, manage student health records, and conduct health screenings. This course gives a comprehensive overview of first aid procedures, including how to handle unresponsive casualties, treat bleeding, manage burns, and administer care for various injuries. The training specifically covering the treatment of seizures, choking and anaphylaxis is particularly relevant for this role. This comprehensive first aid course may be useful for anyone entering this crucial field.
Childcare Provider
A Childcare Provider cares for and supervises children, and having first aid skills is critical for this role. They ensure the safety and well being of children and must be prepared to handle accidents or emergencies. This comprehensive first aid course provides the essential knowledge for recognizing and addressing common childhood injuries, as well as life threatening situations. From managing burns and bleeding to handling choking and seizures, the training provided in this course directly supports the responsibilities of a child care provider. The course may be useful for anyone wanting to enter the childcare field.
Restaurant Manager
A Restaurant Manager oversees the daily operations of a restaurant, and knowing first aid is essential in case of workplace accidents. They manage staff, maintain quality standards, and ensure customer satisfaction. This course provides a helpful basis in first aid procedures, including how to manage injuries and respond to medical emergencies. Training on how to respond to choking, burns, and other common injuries that may occur in a restaurant is particularly valuable for a manager. The workplace regulations and rules in the course can also be very relevant.
Flight Attendant
A Flight Attendant ensures passenger safety and comfort during flights, and is often the first point of contact for medical emergencies. They assist with in-flight services, manage safety procedures, and respond to passenger needs. This course provides a comprehensive understanding of first aid practices such as how to manage burns, wounds, and how to handle an unconscious person. The training on managing anaphylaxis and other major illnesses that might occur in-flight makes this course pertinent to a flight attendant. This course may be helpful for someone wanting to enter this field.
Personal Trainer
A Personal Trainer guides clients through fitness routines, and knowing first aid is essential for managing injuries that may occur during training. The trainer provides tailored fitness programs, monitors client progress, and ensures safe workout environments. This course provides crucial training in how to handle injuries, including sprains, strains, and other muscle or joint related issues. The ability to manage bleeding and treat burns as covered in the course are also pertinent to a trainer’s scope of work. This course may be useful for anyone working as a personal trainer.
Emergency Medical Technician
An Emergency Medical Technician provides initial medical care in emergency settings outside hospital environments, making first aid training essential for this role. This course builds a solid foundation in first aid procedures, which are critical in emergency response scenarios. It covers vital skills such as assessing an emergency, providing care for unresponsive individuals, managing bleeding, and addressing burns. The course also includes how to handle specific health emergencies like strokes, heart attacks, and seizures. Though this course is not a full EMT certification program, its comprehensive overview of emergency care techniques certainly lays a helpful foundation for someone pursuing this career. Because it covers the UK HSE syllabus, this course is especially pertinent for a prospective EMT.
Security Guard
A Security Guard monitors properties to prevent theft or violence and is often the first responder to any medical emergency. They patrol, monitor surveillance equipment, and secure premises. This course on first aid provides valuable skills for assessing emergency situations, treating injuries, and managing medical emergencies. The training on how to treat external bleeding, burns and how to respond to a casualty who is unresponsive are directly applicable to the challenges security personnel might encounter. The course may be useful for those who work in security.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Complete Workplace First Aid Training.
This comprehensive manual covers a wide range of first aid scenarios and provides step-by-step instructions. It serves as an excellent reference guide for practical first aid techniques. The book is commonly used by first aid trainers and organizations. It adds depth to the course by providing detailed visual aids and clear explanations of procedures.
Provides basic medical knowledge and first aid techniques for situations where professional medical help is not readily available. It is particularly useful for understanding how to improvise and adapt first aid procedures in resource-limited settings. While not specific to workplace first aid, it broadens the understanding of basic medical care. This book is more valuable as additional reading to expand knowledge.

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