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Welcome to the Salesforce Introduction and Setup course!

The course is designed to provide a comprehensive foundation for new Salesforce users and administrators, focusing on the essential elements needed to effectively use and configure the Salesforce platform. This course aligns with the Salesforce Certified Platform App Builder certification requirements.

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Welcome to the Salesforce Introduction and Setup course!

The course is designed to provide a comprehensive foundation for new Salesforce users and administrators, focusing on the essential elements needed to effectively use and configure the Salesforce platform. This course aligns with the Salesforce Certified Platform App Builder certification requirements.

This course is perfect for individuals who are new to Salesforce, as well as Salesforce app developers, product managers, system administrators, sales representatives, and anyone looking to enhance their knowledge and skills in Salesforce setup and customization.

By the end of this course, you will be able to:

- Gain a thorough understanding of Salesforce basics and its role in CRM.

- Differentiate between Salesforce Classic and Lightning interfaces.

- Learn to create and customize objects, fields, and tabs in Salesforce.

- Understand data modeling concepts and utilize Schema Builder effectively.

-Be able to transition from Salesforce Classic to Lightning seamlessly.

This course includes videos, practical demos, readings, and quizzes to ensure a high-quality learning experience.

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What's inside

Syllabus

Salesforce Basics
This module offers an introduction to Salesforce, covering all the basics, from creating a Salesforce account to switching between Salesforce Classic and Lightning interfaces. By the end, learners will be equipped with the foundational knowledge needed to navigate Salesforce efficiently and transition from Classic to Lightning Experience seamlessly.
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Foundations of Data Management and Modeling
In this module, learners will delve into the essentials of data management and modeling in Salesforce, like standard and custom objects, tabs and fields, field dependencies, and object relationships, enabling them to design efficient data structures and validation rules in Salesforce.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides a foundation for Salesforce beginners
Covers essential elements for effective Salesforce use and configuration
Alligns with Salesforce Certified Platform App Builder certification requirements
Suitable for Salesforce app developers, product managers, system administrators, sales representatives, and anyone looking to enhance their Salesforce skills
Includes videos, practical demos, readings, and quizzes for a high-quality learning experience
Focuses on teaching foundational Salesforce concepts, making it suitable for beginners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Salesforce Introduction and Setup with these activities:
Study Group: Salesforce Lightning
Join a study group to discuss and collaborate on topics related to the Salesforce Lightning interface.
Browse courses on Salesforce Lightning
Show steps
  • Find a study group or create your own
  • Meet regularly to discuss course material
  • Share knowledge and resources
Create and Customize Objects
Practice creating and customizing objects to enhance your understanding of data management in Salesforce.
Browse courses on Data Modeling
Show steps
  • Create a custom object
  • Add fields to the object
  • Create relationships between objects
Create a Salesforce Lightning Tutorial
Develop and share a tutorial on the Salesforce Lightning interface to reinforce your understanding and benefit others.
Browse courses on Salesforce Lightning
Show steps
  • Choose a specific topic within Salesforce Lightning
  • Gather resources and plan your tutorial
  • Create the tutorial in a written or video format
Four other activities
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Show all seven activities
Salesforce Data Loader Tutorial
Follow this tutorial to learn how to use the Salesforce Data Loader for importing and exporting data.
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Show steps
  • Download and install the Salesforce Data Loader
  • Create a data export job
  • Create a data import job
Volunteer at a Nonprofit using Salesforce
Volunteer at a nonprofit organization to gain practical experience using Salesforce in a real-world setting.
Show steps
  • Find a volunteer opportunity
  • Contact the organization and inquire about volunteering
  • Assist with Salesforce implementation or support
Salesforce App Development Project
Undertake a project to build a Salesforce app, applying your skills and knowledge from the course.
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Show steps
  • Define the purpose and scope of your project
  • Design and develop the app
  • Test and deploy the app
Hackathon: Salesforce App Development
Participate in a hackathon to showcase your skills in Salesforce app development.
Browse courses on Salesforce Development
Show steps
  • Find a hackathon
  • Form a team or work individually
  • Develop a Salesforce app

Career center

Learners who complete Salesforce Introduction and Setup will develop knowledge and skills that may be useful to these careers:

Reading list

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