Constructing ServiceNow Homepages from Pluralsight

This course will teach you how to configure different homepages for different business requirements.

This course is about creating homepages which are being used by agents or managers to check everything at one place. It provides a big business value since it provides a visual aid to business. In this course, Constructing ServiceNow Homepages, you’ll learn to create a global homepage for everyone or a user specific homepage. First, you’ll explore configuring the homepage. Next, you’ll discover how to secure them. Finally, you’ll learn how to create some custom widgets. When you’re finished with this course, you’ll have the skills and knowledge of configuring secure homepages needed to accommodate different business needs.

What's inside

Syllabus

Course Overview

Homepage Administration

Homepage Access Controls

Homepage Features

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Covers configuring homepages, which is standard in the software industry

Teaches creating and securing homepages, which helps learners accomplish various business needs

Develops skills for configuring homepages for different business requirements, which are core for software and IT professionals

Taught by Shubham Sinha, who is recognized for their work in the Salesforce ecosystem

Provides a multi-modal experience with videos, readings, and discussions

Offers hands-on labs and interactive materials

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Constructing ServiceNow Homepages with these activities:

Organize course materials

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Enhance your understanding by organizing and reviewing key course materials, solidifying your knowledge of homepage configuration concepts.

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Review lecture notes, slides, and assignments.
Create summaries or mind maps to consolidate your understanding.
Use flashcards or spaced repetition techniques to reinforce key concepts.

Attend ServiceNow community events

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Expand your knowledge and connect with experts by participating in ServiceNow community events focused on homepage design and configuration.

Browse courses on Networking

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Identify relevant ServiceNow community events and webinars.
Attend sessions led by industry professionals and thought leaders.
Engage in discussions and Q&A sessions.

Secure homepages

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Exercise your skills in configuring role-based access controls to secure homepages, ensuring data privacy and compliance.

Browse courses on Role-Based Access Control (RBAC)

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Refer to ServiceNow documentation on homepage security best practices.
Create different user roles and assign appropriate permissions to secure homepages.
Test access controls and refine security configurations as needed.

Three other activities

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Share and discuss best practices

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Engage with your peers to exchange ideas, share experiences, and gain valuable insights into effective homepage design and implementation.

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Organize a virtual or in-person study group session.
Discuss challenges and successes in homepage configuration and customization.
Collaborate on developing innovative solutions and best practices.

Develop custom widgets

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Enhance your homepage designs by creating custom widgets that cater to specific business needs and improve user experience.

Browse courses on UI/UX Design

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Identify business requirements and design custom widget specifications.
Develop and implement the widget using ServiceNow APIs and UI frameworks.
Test the widget's functionality and user interface.

Develop a homepage implementation plan

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Demonstrate your mastery by creating a comprehensive plan for implementing homepages within a business context, considering security, user adoption, and ongoing maintenance.

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Define business objectives and user requirements for the homepage.
Design the homepage layout and functionality.
Identify and document security and access control measures.
Develop a communication and training strategy for user adoption.
Outline a plan for ongoing maintenance and updates.

Career center

Learners who complete Constructing ServiceNow Homepages will develop knowledge and skills that may be useful to these careers:

ServiceNow Administrator

ServiceNow Administrators are responsible for managing ServiceNow instances. This includes configuring homepages for different business units and user groups. The Constructing ServiceNow Homepages course would be very helpful for anyone who wants to become a ServiceNow Administrator. The course covers all the key topics that an Administrator needs to know, including how to create and configure homepages, how to secure them, and how to create custom widgets.

See salaries and explore the career path for ServiceNow Administrator

ServiceNow Developer

ServiceNow Developers create and implement custom applications and integrations for ServiceNow. This can include developing custom homepages for specific business needs. The Constructing ServiceNow Homepages course would be helpful for anyone who wants to become a ServiceNow Developer. The course covers the basics of homepage development, including how to use the ServiceNow UI Builder and how to create custom widgets.

See salaries and explore the career path for ServiceNow Developer

IT Service Manager

IT Service Managers are responsible for managing the delivery of IT services to their organizations. This includes designing and implementing service management processes, tools, and technologies. The Constructing ServiceNow Homepages course would be helpful for anyone who wants to become an IT Service Manager. The course covers the basics of homepage design and configuration, which are essential skills for any IT Service Manager.

See salaries and explore the career path for IT Service Manager

IT Project Manager

IT Project Managers are responsible for planning, executing, and controlling IT projects. This can include projects to implement new service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course would be helpful for anyone who wants to become an IT Project Manager. The course covers the basics of homepage design and configuration, which are essential skills for any IT Project Manager who is working on a ServiceNow project.

See salaries and explore the career path for IT Project Manager

Business Analyst

Business Analysts work with business stakeholders to identify and define business requirements. This can include requirements for new or improved service management processes, tools, and technologies. The Constructing ServiceNow Homepages course would be helpful for anyone who wants to become a Business Analyst. The course covers the basics of homepage design and configuration, which are essential skills for any Business Analyst who is working on a ServiceNow project.

See salaries and explore the career path for Business Analyst

IT Consultant

IT Consultants help organizations to improve their IT systems and processes. This can include consulting on the implementation of new service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course would be helpful for anyone who wants to become an IT Consultant. The course covers the basics of homepage design and configuration, which are essential skills for any IT Consultant who is working on a ServiceNow project.

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IT Architect

IT Architects design and implement IT solutions for organizations. This can include designing and implementing new service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become an IT Architect. The course covers the basics of homepage design and configuration, which are essential skills for any IT Architect who is working on a ServiceNow project.

See salaries and explore the career path for IT Architect

IT Manager

IT Managers are responsible for managing the IT department within an organization. This can include managing the implementation of new service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become an IT Manager. The course covers the basics of homepage design and configuration, which are essential skills for any IT Manager who is working on a ServiceNow project.

See salaries and explore the career path for IT Manager

Product Manager

Product Managers are responsible for managing the development and marketing of products. This can include products for the service management industry, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become a Product Manager. The course covers the basics of homepage design and configuration, which are essential skills for any Product Manager who is working on a service management product.

See salaries and explore the career path for Product Manager

Project Manager

Project Managers are responsible for planning, executing, and controlling projects. This can include projects to implement new service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become a Project Manager. The course covers the basics of homepage design and configuration, which are essential skills for any Project Manager who is working on a ServiceNow project.

See salaries and explore the career path for Project Manager

Software Engineer

Software Engineers design, develop, and maintain software applications. This can include applications for the service management industry, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become a Software Engineer. The course covers the basics of homepage design and configuration, which are essential skills for any Software Engineer who is working on a service management application.

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Systems Analyst

Systems Analysts design and implement computer systems for organizations. This can include designing and implementing new service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become a Systems Analyst. The course covers the basics of homepage design and configuration, which are essential skills for any Systems Analyst who is working on a ServiceNow project.

See salaries and explore the career path for Systems Analyst

Technical Writer

Technical Writers create documentation for software applications and other technical products. This can include documentation for service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become a Technical Writer. The course covers the basics of homepage design and configuration, which are essential skills for any Technical Writer who is working on documentation for a service management product.

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Trainer

Trainers teach others how to use software applications and other technical products. This can include training on service management tools and technologies, such as ServiceNow. The Constructing ServiceNow Homepages course may be helpful for anyone who wants to become a Trainer. The course covers the basics of homepage design and configuration, which are essential skills for any Trainer who is teaching others how to use ServiceNow.

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Constructing ServiceNow Homepages

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