Online International Diplomacy and Protocol Masterclass

Represent your country or your organisation in a seamlessly professional way.

What is The Online International Diplomacy and Protocol course all about?

This is an online training programme designed in collaboration with The African Institute of Protocol to teach you the in-depth diplomatic and ceremonial protocols necessary to host successful visits and events. It is geared towards the individual wishing to brush up on their knowledge or pursue a career in government, diplomacy and high-level events coordination.

Represent your country or your organisation in a seamlessly professional way.

What is The Online International Diplomacy and Protocol course all about?

Business interactions between countries and/or companies are an extremely sensitive affair, the stakes are high and margins for errors are catastrophic, if not handled correctly.

In fact without adherence to correct protocols, the potential for catastrophic errors is huge and one’s misconduct weighs heavily on the shoulders of those responsible.

A thorough knowledge of diplomatic and government protocol is thus an indispensable skill for the proper handling of VIPs and for safeguarding your country/organisation’s reputation.

Students will learn:

Protocol Responsibilities

Diplomacy

Precedence

Hosting International Visits

Pre-Arrival Arrangements

Requirements for Hosting

Technical Operations

Flags

Seating Protocol

Social Affairs and Invitations

Gifting

Titles of Address

Each section comes with a video tutorial, workbook, practical assignment, downloadable slide and downloadable script.

5 Chapters

Each skill has been assigned to one of 5 Chapters.

Each chapter is packed with meticulous research, clearly defined learning outcomes, and historical case studies.

Course Content

Chapter 1: An introduction into the definition of Protocol and Diplomacy

Definition of Protocol
Definition of Diplomacy
Protocol Officer Responsibilities
High Level Events Coordinator Responsibilities

Chapter 2: Diplomacy

What are Embassies, High Commissions and Consulates
Difference between Ambassadors and High Commissioners
Permanent Representatives & Missions
Vienna Convention
Diplomatic Communications
The official languages of the United Nations

Chapter 3: Precedence

Definition of Precedence
Principle of the Right hand side
Principle of Sovereign Equality
Precedence between States
Precedence Amongst Heads of State
Precedence amongst Diplomats
Precedence amongst UN, EU and AU member states

Chapter 4.1: Hosting a State Visit- Pre-arrival Stage

Defining a State Visit
The 5 Areas of Focus for Hosting a successful visit
Establishing the Purpose
3 Questions to Assist with Establishing a Clear Purpose

Chapter 4.2: Requirements for Hosting a State Visit

-Understanding the following Requirements for Hosting a State/International Visit

Funding
Accomodation and Air Travel
Airport arrival and Departure
Cultural Issues
Publicity and Media Coverage
Interpreters and Translators
Creating a Finalised Program

Chapter 4.3: Technical Considerations for Hosting an INternational Visit

Official Arrival and Welcome
Welcome at the Airport
Welcome in front of the building
Flag placement
Preparation for talks
Gift selection and Presentation

Chapter 4.4: Flag Protocol

Flag Precedence
Flags in a straight line
Flags Leading up to a Building
Flags on Crossed Poles
Flags in a semi-circle/full-circle
Vertical vs. Horizontal Flag Hanging
Vehicle and Podium Flag Placement
Mourning Protocol and Flag height

Chapter 4.5: Official Seating Plans

Principle of Right Hand Side
British and French Styles of Seating
Seating plans for:
- Negotiations
- Conference and Boardroom Table Seating
- Reception Rooms
- Formal events
- Informal events

Chapter 4.6: Achieving Objectives

Learning Outcomes:
Preparations for Talks
Negotiation Set-Up
Bilateral and Multilateral Signing Agreement Set-up

Chapter 4.7: Social Affairs and Invitations

How to Write Invitations for formal Events
The Four Types of Events involved in Every State Visit
Invitation Timelines
Defining the Event
Elements of Good Planning

Chapter 5: Titles of Address and Official Introduction

Official Titles of Address
How to Make Formal Introductions

What you will get in the course:

Workbook

Get 150+ page downloadable workbook that includes every requisite piece of information about protocol and diplomacy. It also includes a copyrighted comprehensive checklist and layouts for signing ceremonies, airport arrivals, banquets and seating plans.

Assignments

There is one assignment per video tutorial. Students will submit a total of 12 Assignments including a final assessment.

Downloadable Scripts

Just in case you miss anything during your lesson, you are easily able to review your scripts.

Free Consultation

You will receive a 1 hour free consultation with one of our Trainers to ask any questions and share any real life challenges you may have in your day-to-day responsibilities.

International Diplomacy and Protocol is completely virtual. You can get instant access to your course, allowing you to study at any time from anywhere. The video tutorials are quick, punchy and filled with all the necessary information to upskill you in the shortest time.

The Online International Diplomacy and Protocol Masterclass has been brought to you by The African Institute of Protocol and Added Vantage Online, bringing strong partnerships together to create exceptional products.

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What's inside

Learning objectives

How to manage and plan high level events for government, diplomats and international organisations to engage.
Seating protocol
Flag precedence
Precedence and hierarchy
Planning for events
Security
Gift protocol
Titles of address

Hosting international visits
Pre-arrival arrangements
Requirements for hosting
Social affairs and invitations
Protocol officer responsibilities
Technical operations
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How to manage and plan high level events for government, diplomats and international organisations to engage.
Seating protocol
Flag precedence
Precedence and hierarchy
Planning for events
Security
Gift protocol
Titles of address
Hosting international visits
Pre-arrival arrangements
Requirements for hosting
Social affairs and invitations
Protocol officer responsibilities
Technical operations
Show more
Show less

Syllabus

Introduction

Welcome to the Online International Diplomacy and Protocol Masterclass.

Congratulations on signing yourself up to the first online course of its kind in diplomacy and protocol training.

In the near future you will have successfully completed this course allowing you to apply for the job you have always wanted or confidently manage high level events.

Please pay close attention the the next bit of information to ensure you get all the right instructions.

How the course works:

Please download your International Diplomacy and Protocol Workbook now.

You have 5 Chapters broken down into 12 tutorials that must be completed sequentially so that you are comfortable with the current material before moving on to the next section.

Each Lesson includes a quizz.

You are able to download our copyrighted scripts in case you want to revise any information.

In the right hand corner of your slides will be a page number, this indicates what page you are on in your workbook.

You will have to complete the final exam in order to pass your course.

Once you have completed your course you will be given access your trademarked checklist.

When you are ready to take advantage of your 1 hour free skype consultation, please email us on [email protected] to set up an appointment.

You may also download your certificate on completion of your course.
You may hear a man's voice as opposed to Courtenay's voice, this is Kane Pretorius, he is the wonderful voice you will hear instead of mine:)

If you have any questions, please do email us on [email protected]

Enjoy the course and we look forward to following you on your path to success.

Understand the Definition of Protocol, Definition of Diplomacy and Protocol Officer Responsibilities

Welcome to Chapter 1 of the International Diplomacy and Protocol Masterclass. This chapter is brief and is really about introducing you to the definitions of Protocol and Diplomacy and what the responsibilities are of a protocol consultant. These same responsibilities are also applicable for an events coordinator.

Please refer to pages 1-3 of your workbook.

Learning Outcomes:

Definition of Protocol
Definition of Diplomacy
Protocol Officer Responsibilities

For real life examples click on the links below:

Plan for every eventuality!

https://www.youtube.com/watch?v=yPoYDfImnQU

As a protocol officer it is your responsibility to ensure your principal knows what she or he is doing every step of the way.

https://www.youtube.com/watch?v=SRf7EFJn574

Chapter 1 Quiz

What are Embassies, High Commissions and Consulates

Chapter 2 - Diplomatic Missions

Welcome to Chapter 2. This chapter focuses on understanding Diplomacy and Diplomatic Missions, more specifically.

Please refer to pages 4-14 of your workbook.

Learning Outcomes:

What are Embassies, High Commissions and Consulates
Difference between Ambassadors and High Commissioners
Permanent Representatives & Missions
Vienna Convention
Diplomatic Communications
The official languages of the United Nations

After you have watched your lectures, read an interesting story about how a man was almost kidnapped through the use of ‘diplomatic baggage’.

https://www.independent.co.uk/news/world/politics/umaru-dikko-the-man-who-was-nearly-spirited-away-in-a-diplomatic-bag-8061664.html

Chapter 2 Quiz

Definition of Precedence and different forms of precedence

Chapter 3 - Precedence

Welcome to Chapter 3 where you will learn about Precedence and why it forms one of the very foundations of protocol.

Please refer to pages 15-16 of your workbook.

Learning Outcomes:

-Definition of Precedence

-Principle of the Right hand side

-Principle of Sovereign Equality

-Precedence between States

-Precedence Amongst Heads of State

-Precedence amongst Diplomats

-Precedence amongst UN, EU and AU member states

Once you have watched the lecture, watch how lots are drawn to see who will occupy the first seat at the UN General assembly:

https://www.youtube.com/watch?v=kpXNA-5yq5M

Chapter 3 Quiz

Learn what things to consider in the Pre-arrival stage

Chapter 4.1 - Pre-Arrival Stage

Welcome to Chapter 4 on Hosting International/State Visits. Due to the fact that this is a lengthy chapter, we have broken it down into smaller and more manageable tutorials.

The Tutorials are listed below:

Chapter 4.1 - Pre-Arrival Stage

Chapter 4.2 - Requirements for Hosting

Chapter 4.3 - Technical Considerations

Chapter 4.4 - Flag Protocol

Chapter 4.5 - Seating Plans

Chapter 4.6 - Achieving Objectives

Chapter 4.7 - Social Affairs & Invitations

In Chapter 4.1 you will learn how to clarify the purpose of the event as this will indicate the level of visit and preparations required.

Please refer to pages 17-18 of your workbook.

Learning outcomes for Chapter 4.1

Defining a State Visit
The 5 Areas of Focus for Hosting a successful visit
Establishing the Purpose
3 Questions to Assist with Establishing a Clear Purpose

Please note that there is no quiz for this chapter.

Once you have watched your lecture, click on the link below to to see a brief overview of China’s state visit to the United Kingdom:

https://www.youtube.com/watch?v=c-0f93AHIcY

Chapter 4 Quiz

Understanding the Requirements for hosting an events

Welcome to Chapter 4.2. When hosting an event there are certain requirements that must be fulfilled before the actual visit or event can take place. Chapter 4.2 focuses on what these Requirements are and how to achieve them.

Please refer to pages 19-20 of your workbook.

Learning Outcomes

-Understanding the following Requirements

Funding
Accomodation and Air Travel
Airport arrival and Departure
Cultural Issues
Publicity and Media Coverage
Interpreters and Translators
Creating a Finalised Program

Please note there is no quiz for this chapter.

Click on this link to watch a funny video on how cultural difference can be misinterpreted:

https://www.youtube.com/watch?v=6_WAmt3cMdk

Chapter 4.2 Quiz

The Technical Operations for hosting a high level event

Chapter 4.3 - Technical Considerations

In Chapter 4.3 you will learn about the Technical Operations required to Host a Successful Official or State visits.

The Technical Operations focus on the following:

Official Arrival and Welcome
Welcome at the Airport
Welcome in front of the building
Flag placement
Preparation for talks
Gift selection and Presentation

In this tutorial you will be introduced to the first three technical Operations.

Please refer to pages 21-22 of your workbook.

Learning Outcomes

Arrangements required for
- Official Arrival and Welcome
- Welcome at the Airport
- Welcome in front of the building

Once you have finished watching your lectures, view real life examples, click on the link below:

Welcome at Airport

https://www.youtube.com/watch?v=fHyFVDTXq5A

https://www.youtube.com/watch?v=pCJGHjHENA0

https://www.youtube.com/watch?v=UtTTiO0GrdQ

Welcome in front of the buildings and Inspecting the silent guard

https://www.youtube.com/watch?v=DHjEe7Z7UQw

https://www.youtube.com/watch?v=WJcPiI514Ug

Chapter 4.3 Quiz

Different scenarios of flag precedence

Chapter 4.4 - Flag Protocol

Welcome to the Chapter 4.4. In this tutorial you will learn about the proper placement of flags according to International Flag Protocol. Most people may notice flags hanging around events, yet few people actually realise that there are rules and expectations for the placement of flags and the way in which they are hung.

Please refer to pages 23-29 of your workbook.

Learning Outcomes:

Flag Precedence
Flags in a straight line
Flags Leading up to a Building
Flags on Crossed Poles
Flags in a semi-circle/full-circle
Vertical vs. Horizontal Flag Hanging
Vehicle and Podium Flag Placement
Mourning Protocol and Flag height

Once you have watched your lectures, take note of the flag placements throughout this video, click on the link below to watch:

https://www.youtube.com/watch?v=UtTTiO0GrdQ&t=23s

Chapter 4.4 Quiz

How to seat people according to precedence and hierarchy

Chapter 4.5 - Seating Plans

Welcome to Chapter 4.5 on Seating Plans. You will learn about seating people according to Precedence. Seating plays an important role at formal and ceremonial events and can either reflect the excellent quality of the coordinator or reflect poorly on their knowledge. Seating plans indicate hierarchy and importance by making use of precedence.

Please refer to pages 30-47 of your workbook.

Learning Outcomes

Principle of Right Hand Side
British and French Styles of Seating
Seating plans for:
- Negotations
- Conference and Boardroom Table Seating
- Reception Rooms
- Formal events
- Informal events

Chapter 4.5 Quiz

-Preparations for Talks - Negotiation Set-Up - Bilateral and Multilateral Signing Agreement Set-up

Chapter 4.6 - Achieving Objectives

Welcome to Chapter 4.6. This tutorial focuses on the 4th Area of Focus: Achieving Objectives. You will learn about the preparations necessary for Hosting successful talks and the correct set ups for negotiations and signing ceremonies.

Please refer to pages 48-50 of your workbook.

Learning Outcomes:

-Preparations for Talks

- Negotiation Set-Up

- Bilateral and Multilateral Signing Agreement Set-up

Once you have finished watching your lecture to view real life examples, click on the links below:

Bilateral Signing Agreements

https://www.youtube.com/watch?v=90tU1zqq64I

https://www.youtube.com/watch?v=fTDtxkyb7ss&t=7s

You need to watch the first 3 minutes only:

https://www.youtube.com/watch?v=9izeDgo5BHE

Actual Signing Ceremony Takes place at 10:47

https://www.youtube.com/watch?v=GBR5hWu-J8s

Multilateral Signing Agreements

https://www.youtube.com/watch?v=U8UqEbFI2UA

https://www.youtube.com/watch?v=xH0YAck-SWw

Chapter 4.6 Quiz

How to Write Invitations for formal Events-Elements of Good Planning-Defining the Event

Chapter 4.7 - Social Affairs & Invitations

Welcome to Chapter 4.7, the last tutorial on the 5 Phases to Hosting a Successful Visit: Social Affairs and Invitations. When it comes to hosting international visits, there is always a strong social aspect included in order to build and strengthen the relationships between the two parties.

Please refer to pages 51-56 of your workbook.

Learning Outcomes:

How to Write Invitations for formal Events
The Four Types of Events involved in Every State Visit
Invitation Timelines
Defining the Event
Elements of Good Planning

Chapter 4.7 Quiz

Official Titles of Address-How to Make Formal Introductions

Chapter 5 - Titles of Address & Introductions

Welcome to Chapter 5 on Titles of Address and Introductions. When dealing with any high level individuals you should always clarify ahead of time who is attending the event to ensure that you know and prepare what the appropriate titles of address and how to make appropriate introductions.

Please refer to pages 55-81 of your workbook.

Learning Outcomes

Official Titles of Address
How to Make Formal Introductions

Remember to purchase yourself an Honour and Respect: The Official Guide to Names, Titles and Forms of Address

https://www.amazon.com/Honor-Respect-Official-Titles-Address/dp/0989188604/ref=sr_1_1?s=books&ie=UTF8&qid=1527070798&sr=1-1&keywords=honor+and+respect

Once you have completed your quiz you can continue straight on to your final exam.

Chapter 5 Quiz

Well done on completing all your lessons.

You are almost there!

You just have your final exam to complete and then you can officially celebrate your graduation and the completion of your course.

Remember to think things through carefully before answering the question.

Also remember to download your checklist now! This will help you with all future events!

Good Luck!

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores critical aspects of contemporary international diplomatic and protocol practices as well as the history of protocol to make sense of various cultural practices

Teaches current best practices for government protocol and diplomatic events, which is useful for those who wish to pursue a career in diplomacy or related events management

Taught by a professional protocol officer, which adds credibility to the content from an industry expert

Provides hands-on practice and real-life case studies in addition to video lessons and downloadable resources for increased engagement

Inaccessible for students who do not have experience with diplomacy or related areas

Requires learners to complete 12 assignments and a final assessment, which may be too intensive for some

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Online International Diplomacy and Protocol Masterclass with these activities:

Watch YouTube videos on flag protocol

Show steps

Gain a visual understanding of the proper placement and handling of flags at international events.

Show steps

Search for 'flag protocol' on YouTube.
Watch at least three videos.
Take notes on the key rules and regulations for flag display.

Read 'Diplomatic Law and Practice' by Ian Brownlie

Show steps

Deepen understanding of international law and the legal framework governing diplomatic practice.

View Brownlie's Principles of Public International... on Amazon

Show steps

Read the first three and last three chapters.
Take notes on key concepts related to diplomatic immunity, privileges and obligations.
Complete at least three of the practice questions at the end of each chapter.

Complete practice questions on seating arrangements

Show steps

Reinforce understanding of the principles and protocols for seating arrangements at diplomatic events.

Browse courses on Diplomacy

Show steps

Review the course material on seating arrangements.
Find practice questions online or in textbooks.
Complete at least 20 practice questions.

Five other activities

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Show all eight activities

Read 'The Handbook of Protocol' by James W. Symington

Show steps

Build a solid foundation of knowledge in protocol and diplomacy.

Show steps

Read for at least 15 minutes each day.
Take notes on key diplomatic terms and principles.
Identify and learn the various roles and responsibilities of protocol officers.

Attend a workshop on diplomatic communication skills

Show steps

Develop practical skills in effective diplomatic communication and negotiation techniques.

Browse courses on Diplomacy

Show steps

Research and find a suitable workshop.
Register and attend the workshop.
Actively participate in discussions and exercises.

Create a protocol plan for a hypothetical diplomatic event

Show steps

Apply knowledge of protocol and diplomacy to a practical scenario and develop a comprehensive plan for an international event.

Show steps

Choose a hypothetical diplomatic event.
Research the relevant protocol and diplomatic procedures.
Outline the key elements of the event, including guest list, seating arrangements, and agenda.
Write a detailed protocol plan that addresses all aspects of the event.

Join a study group with other students in the course

Show steps

Collaborate with peers to review course material, discuss concepts, and prepare for assessments.

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