Online International Diplomacy and Protocol Masterclass
Represent your country or your organisation in a seamlessly professional way.
What is The Online International Diplomacy and Protocol course all about?
Online International Diplomacy and Protocol Masterclass
Represent your country or your organisation in a seamlessly professional way.
What is The Online International Diplomacy and Protocol course all about?
This is an online training programme designed in collaboration with The African Institute of Protocol to teach you the in-depth diplomatic and ceremonial protocols necessary to host successful visits and events. It is geared towards the individual wishing to brush up on their knowledge or pursue a career in government, diplomacy and high-level events coordination.
Business interactions between countries and/or companies are an extremely sensitive affair, the stakes are high and margins for errors are catastrophic, if not handled correctly.
In fact without adherence to correct protocols, the potential for catastrophic errors is huge and one’s misconduct weighs heavily on the shoulders of those responsible.
A thorough knowledge of diplomatic and government protocol is thus an indispensable skill for the proper handling of VIPs and for safeguarding your country/organisation’s reputation.
Students will learn:
Protocol Responsibilities
Diplomacy
Precedence
Hosting International Visits
Pre-Arrival Arrangements
Requirements for Hosting
Technical Operations
Flags
Seating Protocol
Social Affairs and Invitations
Gifting
Titles of Address
Each section comes with a video tutorial, workbook, practical assignment, downloadable slide and downloadable script.
5 Chapters
Each skill has been assigned to one of 5 Chapters.
Each chapter is packed with meticulous research, clearly defined learning outcomes, and historical case studies.
Course Content
Chapter 1: An introduction into the definition of Protocol and Diplomacy
Definition of Protocol
Definition of Diplomacy
Protocol Officer Responsibilities
High Level Events Coordinator Responsibilities
Chapter 2: Diplomacy
What are Embassies, High Commissions and Consulates
Difference between Ambassadors and High Commissioners
Permanent Representatives & Missions
Vienna Convention
Diplomatic Communications
The official languages of the United Nations
Chapter 3: Precedence
Definition of Precedence
Principle of the Right hand side
Principle of Sovereign Equality
Precedence between States
Precedence Amongst Heads of State
Precedence amongst Diplomats
Precedence amongst UN, EU and AU member states
Chapter 4.1: Hosting a State Visit- Pre-arrival Stage
Defining a State Visit
The 5 Areas of Focus for Hosting a successful visit
Establishing the Purpose
3 Questions to Assist with Establishing a Clear Purpose
Chapter 4.2: Requirements for Hosting a State Visit
-Understanding the following Requirements for Hosting a State/International Visit
Funding
Accomodation and Air Travel
Airport arrival and Departure
Cultural Issues
Publicity and Media Coverage
Interpreters and Translators
Creating a Finalised Program
Chapter 4.3: Technical Considerations for Hosting an INternational Visit
Official Arrival and Welcome
Welcome at the Airport
Welcome in front of the building
Flag placement
Preparation for talks
Gift selection and Presentation
Chapter 4.4: Flag Protocol
Flag Precedence
Flags in a straight line
Flags Leading up to a Building
Flags on Crossed Poles
Flags in a semi-circle/full-circle
Vertical vs. Horizontal Flag Hanging
Vehicle and Podium Flag Placement
Mourning Protocol and Flag height
Chapter 4.5: Official Seating Plans
Principle of Right Hand Side
British and French Styles of Seating
Seating plans for:
Negotiations
Conference and Boardroom Table Seating
Reception Rooms
Formal events
Informal events
Chapter 4.6: Achieving Objectives
Learning Outcomes:
Preparations for Talks
Negotiation Set-Up
Bilateral and Multilateral Signing Agreement Set-up
Chapter 4.7: Social Affairs and Invitations
How to Write Invitations for formal Events
The Four Types of Events involved in Every State Visit
Invitation Timelines
Defining the Event
Elements of Good Planning
Chapter 5: Titles of Address and Official Introduction
Official Titles of Address
How to Make Formal Introductions
What you will get in the course:
Workbook
Get 150+ page downloadable workbook that includes every requisite piece of information about protocol and diplomacy. It also includes a copyrighted comprehensive checklist and layouts for signing ceremonies, airport arrivals, banquets and seating plans.
Assignments
There is one assignment per video tutorial. Students will submit a total of 12 Assignments including a final assessment.
Downloadable Scripts
Just in case you miss anything during your lesson, you are easily able to review your scripts.
Free Consultation
You will receive a 1 hour free consultation with one of our Trainers to ask any questions and share any real life challenges you may have in your day-to-day responsibilities.
International Diplomacy and Protocol is completely virtual. You can get instant access to your course, allowing you to study at any time from anywhere. The video tutorials are quick, punchy and filled with all the necessary information to upskill you in the shortest time.
The Online International Diplomacy and Protocol Masterclass has been brought to you by The African Institute of Protocol and Added Vantage Online, bringing strong partnerships together to create exceptional products.
Sign Up Today.
Welcome to the Online International Diplomacy and Protocol Masterclass.
Congratulations on signing yourself up to the first online course of its kind in diplomacy and protocol training.
In the near future you will have successfully completed this course allowing you to apply for the job you have always wanted or confidently manage high level events.
Please pay close attention the the next bit of information to ensure you get all the right instructions.
How the course works:
Please download your International Diplomacy and Protocol Workbook now.
You have 5 Chapters broken down into 12 tutorials that must be completed sequentially so that you are comfortable with the current material before moving on to the next section.
Each Lesson includes a quizz.
You are able to download our copyrighted scripts in case you want to revise any information.
In the right hand corner of your slides will be a page number, this indicates what page you are on in your workbook.
You will have to complete the final exam in order to pass your course.
Once you have completed your course you will be given access your trademarked checklist.
When you are ready to take advantage of your 1 hour free skype consultation, please email us on [email protected] to set up an appointment.
You may also download your certificate on completion of your course.
You may hear a man's voice as opposed to Courtenay's voice, this is Kane Pretorius, he is the wonderful voice you will hear instead of mine:)
If you have any questions, please do email us on [email protected]
Enjoy the course and we look forward to following you on your path to success.
Welcome to Chapter 1 of the International Diplomacy and Protocol Masterclass. This chapter is brief and is really about introducing you to the definitions of Protocol and Diplomacy and what the responsibilities are of a protocol consultant. These same responsibilities are also applicable for an events coordinator.
Please refer to pages 1-3 of your workbook.
Learning Outcomes:
Definition of Protocol
Definition of Diplomacy
Protocol Officer Responsibilities
For real life examples click on the links below:
Plan for every eventuality!
https://www.youtube.com/watch?v=yPoYDfImnQU
As a protocol officer it is your responsibility to ensure your principal knows what she or he is doing every step of the way.
https://www.youtube.com/watch?v=SRf7EFJn574
Chapter 2 - Diplomatic Missions
Welcome to Chapter 2. This chapter focuses on understanding Diplomacy and Diplomatic Missions, more specifically.
Please refer to pages 4-14 of your workbook.
Learning Outcomes:
What are Embassies, High Commissions and Consulates
Difference between Ambassadors and High Commissioners
Permanent Representatives & Missions
Vienna Convention
Diplomatic Communications
The official languages of the United Nations
After you have watched your lectures, read an interesting story about how a man was almost kidnapped through the use of ‘diplomatic baggage’.
https://www.independent.co.uk/news/world/politics/umaru-dikko-the-man-who-was-nearly-spirited-away-in-a-diplomatic-bag-8061664.html
Chapter 3 - Precedence
Welcome to Chapter 3 where you will learn about Precedence and why it forms one of the very foundations of protocol.
Please refer to pages 15-16 of your workbook.
Learning Outcomes:
-Definition of Precedence
-Principle of the Right hand side
-Principle of Sovereign Equality
-Precedence between States
-Precedence Amongst Heads of State
-Precedence amongst Diplomats
-Precedence amongst UN, EU and AU member states
Once you have watched the lecture, watch how lots are drawn to see who will occupy the first seat at the UN General assembly:
https://www.youtube.com/watch?v=kpXNA-5yq5M
Chapter 4.1 - Pre-Arrival Stage
Welcome to Chapter 4 on Hosting International/State Visits. Due to the fact that this is a lengthy chapter, we have broken it down into smaller and more manageable tutorials.
The Tutorials are listed below:
Chapter 4.1 - Pre-Arrival Stage
Chapter 4.2 - Requirements for Hosting
Chapter 4.3 - Technical Considerations
Chapter 4.4 - Flag Protocol
Chapter 4.5 - Seating Plans
Chapter 4.6 - Achieving Objectives
Chapter 4.7 - Social Affairs & Invitations
In Chapter 4.1 you will learn how to clarify the purpose of the event as this will indicate the level of visit and preparations required.
Please refer to pages 17-18 of your workbook.
Learning outcomes for Chapter 4.1
Defining a State Visit
The 5 Areas of Focus for Hosting a successful visit
Establishing the Purpose
3 Questions to Assist with Establishing a Clear Purpose
Please note that there is no quiz for this chapter.
Once you have watched your lecture, click on the link below to to see a brief overview of China’s state visit to the United Kingdom:
https://www.youtube.com/watch?v=c-0f93AHIcY
Welcome to Chapter 4.2. When hosting an event there are certain requirements that must be fulfilled before the actual visit or event can take place. Chapter 4.2 focuses on what these Requirements are and how to achieve them.
Please refer to pages 19-20 of your workbook.
Learning Outcomes
-Understanding the following Requirements
Funding
Accomodation and Air Travel
Airport arrival and Departure
Cultural Issues
Publicity and Media Coverage
Interpreters and Translators
Creating a Finalised Program
Please note there is no quiz for this chapter.
Click on this link to watch a funny video on how cultural difference can be misinterpreted:
https://www.youtube.com/watch?v=6_WAmt3cMdk
Chapter 4.3 - Technical Considerations
In Chapter 4.3 you will learn about the Technical Operations required to Host a Successful Official or State visits.
The Technical Operations focus on the following:
Official Arrival and Welcome
Welcome at the Airport
Welcome in front of the building
Flag placement
Preparation for talks
Gift selection and Presentation
In this tutorial you will be introduced to the first three technical Operations.
Please refer to pages 21-22 of your workbook.
Learning Outcomes
Arrangements required for
Official Arrival and Welcome
Welcome at the Airport
Welcome in front of the building
Once you have finished watching your lectures, view real life examples, click on the link below:
Welcome at Airport
https://www.youtube.com/watch?v=fHyFVDTXq5A
https://www.youtube.com/watch?v=pCJGHjHENA0
https://www.youtube.com/watch?v=UtTTiO0GrdQ
Welcome in front of the buildings and Inspecting the silent guard
https://www.youtube.com/watch?v=DHjEe7Z7UQw
https://www.youtube.com/watch?v=WJcPiI514Ug
Chapter 4.4 - Flag Protocol
Welcome to the Chapter 4.4. In this tutorial you will learn about the proper placement of flags according to International Flag Protocol. Most people may notice flags hanging around events, yet few people actually realise that there are rules and expectations for the placement of flags and the way in which they are hung.
Please refer to pages 23-29 of your workbook.
Learning Outcomes:
Flag Precedence
Flags in a straight line
Flags Leading up to a Building
Flags on Crossed Poles
Flags in a semi-circle/full-circle
Vertical vs. Horizontal Flag Hanging
Vehicle and Podium Flag Placement
Mourning Protocol and Flag height
Once you have watched your lectures, take note of the flag placements throughout this video, click on the link below to watch:
https://www.youtube.com/watch?v=UtTTiO0GrdQ&t=23s
Chapter 4.5 - Seating Plans
Welcome to Chapter 4.5 on Seating Plans. You will learn about seating people according to Precedence. Seating plays an important role at formal and ceremonial events and can either reflect the excellent quality of the coordinator or reflect poorly on their knowledge. Seating plans indicate hierarchy and importance by making use of precedence.
Please refer to pages 30-47 of your workbook.
Learning Outcomes
Principle of Right Hand Side
British and French Styles of Seating
Seating plans for:
Negotations
Conference and Boardroom Table Seating
Reception Rooms
Formal events
Informal events
Chapter 4.6 - Achieving Objectives
Welcome to Chapter 4.6. This tutorial focuses on the 4th Area of Focus: Achieving Objectives. You will learn about the preparations necessary for Hosting successful talks and the correct set ups for negotiations and signing ceremonies.
Please refer to pages 48-50 of your workbook.
Learning Outcomes:
-Preparations for Talks
- Negotiation Set-Up
- Bilateral and Multilateral Signing Agreement Set-up
Once you have finished watching your lecture to view real life examples, click on the links below:
Bilateral Signing Agreements
https://www.youtube.com/watch?v=90tU1zqq64I
https://www.youtube.com/watch?v=fTDtxkyb7ss&t=7s
You need to watch the first 3 minutes only:
https://www.youtube.com/watch?v=9izeDgo5BHE
Actual Signing Ceremony Takes place at 10:47
https://www.youtube.com/watch?v=GBR5hWu-J8s
Multilateral Signing Agreements
https://www.youtube.com/watch?v=U8UqEbFI2UA
https://www.youtube.com/watch?v=xH0YAck-SWw
Chapter 4.7 - Social Affairs & Invitations
Welcome to Chapter 4.7, the last tutorial on the 5 Phases to Hosting a Successful Visit: Social Affairs and Invitations. When it comes to hosting international visits, there is always a strong social aspect included in order to build and strengthen the relationships between the two parties.
Please refer to pages 51-56 of your workbook.
Learning Outcomes:
How to Write Invitations for formal Events
The Four Types of Events involved in Every State Visit
Invitation Timelines
Defining the Event
Elements of Good Planning
Chapter 5 - Titles of Address & Introductions
Welcome to Chapter 5 on Titles of Address and Introductions. When dealing with any high level individuals you should always clarify ahead of time who is attending the event to ensure that you know and prepare what the appropriate titles of address and how to make appropriate introductions.
Please refer to pages 55-81 of your workbook.
Learning Outcomes
Official Titles of Address
How to Make Formal Introductions
Remember to purchase yourself an Honour and Respect: The Official Guide to Names, Titles and Forms of Address
https://www.amazon.com/Honor-Respect-Official-Titles-Address/dp/0989188604/ref=sr_1_1?s=books&ie=UTF8&qid=1527070798&sr=1-1&keywords=honor+and+respect
Once you have completed your quiz you can continue straight on to your final exam.
Well done on completing all your lessons.
You are almost there!
You just have your final exam to complete and then you can officially celebrate your graduation and the completion of your course.
Remember to think things through carefully before answering the question.
Also remember to download your checklist now! This will help you with all future events!
Good Luck!
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.