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Attain Online Japanese Language School

This course is a video course for learning Japanese business manners.

It is recommended to those who will work for or do business with a Japanese company or a Japanese-affiliated enterprise to watch this course. You will be able to learn how to bow, exchange your business card, communicate with your superiors, take a seat at a meeting room and how to receive a drink from another person.

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This course is a video course for learning Japanese business manners.

It is recommended to those who will work for or do business with a Japanese company or a Japanese-affiliated enterprise to watch this course. You will be able to learn how to bow, exchange your business card, communicate with your superiors, take a seat at a meeting room and how to receive a drink from another person.

This course is helpful for those who do not have confidence in whether to put business manners into practice in daily life. It is also helpful to review because it includes general business manners.  Let's communicate with others smoothly by acquiring the Japanese business manners with this material.

After you finish learning this course, you will be able to do the following Japanese etiquette.

・You will be able to choose the right appearance and clothes

・You will be able to give a good impression with your attitude and look

・You will find out how to greet coworkers in an office and properly bow

・You will find out the importance of reporting, contacting and consulting

・You will understand what to pay attention to when calling and manners when visiting someone

Business Etiquette for Everyone - Personal Appearance & PostureIn this episode, we will learn the personal appearances that are appropriate to workplaces.

Business Etiquette for Everyone - Communication Inside a Companyyou can learn the business etiquette that you need to acquire as a member of the society.

Business Etiquette for Everyone - Telephone Response & Visitingwe’ll learn about manners when answering phone calls and answering questions that are important for working in a Japanese company.

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What's inside

Learning objectives

  • You will be able to choose the right appearance and clothes
  • You will be able to give a good impression with your attitude and look
  • You will find out how to greet coworkers in an office and properly bow
  • You will find out the importance of reporting, contacting and consulting
  • You will understand what to pay attention to when calling and manners when visiting someone

Syllabus

In this episode, we will learn the personal appearances that are appropriate to workplaces.
What are “etiquettes”?
Clothes and Appearance
Posture.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches specific customs like bowing and business card exchange, which are essential for effective communication in Japanese business settings
Explores reporting, contacting, and consulting, which are crucial for maintaining strong working relationships with Japanese colleagues and superiors
Examines telephone response and visiting etiquette, which are important for demonstrating respect and professionalism in Japanese business interactions
Covers appropriate personal appearance and posture, which are key elements in making a positive first impression in Japanese business culture
Focuses on greetings and self-introductions, which are fundamental aspects of building rapport and establishing credibility in Japanese business environments

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Reviews summary

Practical japanese business etiquette basics

According to learners, this course provides a practical and immediately useful introduction to Japanese business manners. Students appreciate that it covers essential basics like bowing, business card exchange, communication within a company, and phone etiquette. The course is described as helpful for those new to the Japanese business environment or those needing a refresher on general etiquette. However, some learners note it primarily focuses on foundational knowledge and may lack depth for more complex situations or those with prior experience.
Well-suited for newcomers to Japanese business.
"As someone new to Japanese business culture, this course was a great starting point."
"Perfect for beginners who need to understand the foundational etiquette quickly."
"Helped me build confidence before working with Japanese colleagues."
Introduces fundamental Japanese business etiquette.
"This course gave me a solid foundation in the basic manners needed for a Japanese office."
"It covers the key etiquette points like greetings, bowing, and basic communication rules."
"A good overview of the must-knows for interacting professionally in Japan."
Provides useful tips for real-world use.
"I found the information presented here to be directly applicable to situations I might encounter in a Japanese business setting."
"The course title is accurate; the etiquette points covered are immediately useful."
"Learned practical tips I felt confident using right away."
May be too basic for experienced individuals.
"While useful for basics, I was hoping for more depth on specific or complex business scenarios."
"If you already have some experience, this course might feel a bit too introductory."
"It's a good overview, but doesn't dive deep into nuances."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Immediately Useful! Japanese Business Etiquette with these activities:
Read 'The Etiquette Advantage in Business' by Peggy Post
Gain a broader understanding of business etiquette principles to better contextualize Japanese business manners.
Show steps
  • Obtain a copy of 'The Etiquette Advantage in Business'.
  • Read the chapters relevant to workplace interactions.
  • Compare the advice with the course's teachings.
Review Basic Japanese Greetings
Strengthen your understanding of basic Japanese greetings to enhance your ability to make a good first impression.
Show steps
  • Find online resources for Japanese greetings.
  • Practice saying common greetings aloud.
  • Research the appropriate context for each greeting.
Practice Bowing Techniques
Refine your bowing technique to demonstrate respect and professionalism in Japanese business settings.
Show steps
  • Review the different types of bows.
  • Practice each bow in front of a mirror.
  • Record yourself bowing and analyze your form.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Cheat Sheet on Business Card Exchange
Solidify your understanding of business card etiquette by creating a reference guide.
Show steps
  • Research the proper way to exchange business cards.
  • Design a visually appealing cheat sheet.
  • Include key points and illustrations.
Watch Japanese Business Etiquette Videos
Reinforce your learning by watching videos that demonstrate proper Japanese business etiquette.
Show steps
  • Search for videos on Japanese business etiquette.
  • Take notes on key points and examples.
  • Reflect on how you can apply these lessons.
Read 'Japan Business: The Portable Encyclopedia for Doing Business with Japan'
Deepen your understanding of Japanese business culture to improve your interactions with Japanese colleagues and clients.
View Alter Ego: A Novel on Amazon
Show steps
  • Obtain a copy of 'Japan Business'.
  • Focus on chapters related to communication and relationships.
  • Take notes on key cultural differences.
Role-Play Scenarios
Practice applying Japanese business etiquette in realistic scenarios to build confidence and fluency.
Show steps
  • Develop several business scenarios.
  • Find a partner to role-play with.
  • Provide feedback to each other.

Career center

Learners who complete Immediately Useful! Japanese Business Etiquette will develop knowledge and skills that may be useful to these careers:
International Business Development Manager
An International Business Development Manager identifies and pursues new business opportunities in foreign markets. This role requires a deep understanding of cultural nuances and business practices. This course on Japanese business etiquette provides a foundation for interacting with Japanese companies or Japanese-affiliated enterprises. The course, which focuses on proper greetings, bowing, and communication inside a Japanese company, directly translates to success in this role. Learning about reporting, contacting, and consulting, as taught in this course, is useful when navigating international partnerships.
International Sales Representative
An International Sales Representative promotes and sells products or services in foreign markets. This role demands effective communication skills and cultural sensitivity. This course on Japanese business etiquette helps build relationships and navigate business interactions with potential clients. The course’s lessons on greetings, bowing, and self-introduction are key to making a positive first impression. Furthermore, the content on telephone response and visiting is helpful in conducting business in Japan or with Japanese companies.
Relocation Specialist
A Relocation Specialist assists individuals and families in moving to a new location, often internationally. This career involves providing guidance on cultural adaptation and local customs. This course on Japanese business etiquette is useful in preparing clients for a move to Japan for work or business. The course, with its detailed lessons on greetings, bowing, and self-introduction, assists in making the transition smoother. This is particularly true given the course's lessons on posture and business communications.
Cultural Liaison
A Cultural Liaison bridges communication gaps between people of different cultural backgrounds. A key aspect of this role involves understanding and respecting diverse customs. This course on Japanese business etiquette provides practical knowledge on appearance, posture, and communication, which helps facilitate smoother interactions. Given the course's coverage of greetings, bowing, and self-introduction, one who wishes to be a Cultural Liaison may find this course quite helpful in understanding Japanese business culture. The course’s lessons on visiting and telephone response may also be useful.
Customer Success Manager
A Customer Success Manager focuses on ensuring that customers achieve their desired outcomes while using a company’s products or services. When dealing with Japanese clients, understanding their business etiquette is essential for building strong, lasting relationships. This course covering Japanese business etiquette is helpful. The course's modules on greetings, bowing, and self-introduction are beneficial for initial interactions. Also of benefit may be the course's lessons on telephone response and visiting.
Import Manager
An Import Manager handles the process of purchasing goods and services from foreign countries. This position requires negotiating with international suppliers and understanding cultural nuances. This course on Japanese business etiquette provides insights for effectively dealing with Japanese suppliers. The course, with its emphasis on greetings, bowing, and self-introduction, helps establish strong business relationships. The lessons on telephone response and visiting may be valuable when interacting with Japanese companies.
Export Manager
An Export Manager oversees the process of selling goods and services to foreign countries. This role involves understanding international trade regulations and cultural differences. This course on Japanese business etiquette provides a foundation for interacting with Japanese businesses, a critical aspect of exporting to Japan. The course's modules on reporting, contacting, and consulting, and on communication inside a company, may be particularly useful. An Export Manager may benefit from the knowledge imparted in the course’s modules on personal appearance and posture.
International Human Resources Manager
An International Human Resources Manager oversees human resources functions in a global context. This career requires understanding legal and cultural differences across countries. This course on Japanese business etiquette is helpful when managing employees in Japan or those interacting with Japanese counterparts. The course's coverage of communication inside a company, as well as lessons on reporting, contacting, and consulting, are relevant to HR practices. The course also focuses on appearances and greetings.
Interpreter
An Interpreter facilitates communication between people who speak different languages. While language proficiency is crucial, understanding cultural context is equally important. This course on Japanese business etiquette helps provide context for interpreting business conversations. The course’s modules on greetings, bowing, and self-introduction, as well as insights into appropriate appearance and attire, helps one interpret conversations more precisely. This is because these modules provide a culturally relevant understanding of interactions.
Translator
A Translator converts written text from one language to another, and a deep understanding of cultural nuances is essential for accurate translation. This course on Japanese business etiquette provides context that informs the translation of business documents. This is particularly true when the course teaches proper posture and facial expressions. The lessons on reporting, contacting, and consulting, as well as telephone response and visiting, may be valuable for ensuring that translations are culturally appropriate and convey the intended meaning.
Global Marketing Manager
A Global Marketing Manager adapts marketing strategies for different cultural contexts. This role requires an understanding of local customs and business practices. This course on Japanese business etiquette helps in tailoring marketing approaches to resonate with a Japanese audience. The course's lessons on appearance, posture, and communication inside a company may be useful. Additionally, the coverage of greetings, bowing, and self-introduction may be valuable for building rapport with Japanese clients and partners.
Executive Assistant
An Executive Assistant provides high-level administrative support to executives, often including managing communication and scheduling meetings with international partners. A course on Japanese business etiquette may be useful, especially if an executive interacts frequently with Japanese companies. The course, especially its modules on greetings, bowing, and self-introduction, assists in preparing for meetings and other professional interactions. The course’s coverage of appropriate appearance and attire, as well as telephone etiquette, may also be useful.
International Trade Specialist
An International Trade Specialist facilitates trade between different countries. This career requires knowledge of international business practices and cultural understanding. This course may be useful for cultivating sensitivity to Japanese business culture. The course's lessons cover personal appearance, posture, and facial expressions that are appropriate within Japanese workplaces. The modules on greetings, bowing, and self-introduction are also helpful for those in this role. Those aiming to excel as an International Trade Specialist may find value in understanding Japanese business etiquette.
Cross-Cultural Trainer
A Cross-Cultural Trainer educates individuals on how to effectively interact with people from different cultures. This career often involves designing and delivering training programs. This course on Japanese business etiquette directly provides content applicable to training sessions. The course can serve as a valuable case study or example for cross-cultural training modules. This is particularly true for lessons on bowing, greetings, and self-introduction. This course may prove helpful for anyone interested in becoming a Cross-Cultural Trainer.
Foreign Service Officer
A Foreign Service Officer represents their country's interests abroad, often working in embassies or consulates. This role involves diplomacy and cross-cultural communication. This course on Japanese business etiquette may be helpful for anyone assigned to Japan or dealing with Japanese counterparts. The course, with its focus on greetings, bowing, and communication skills, aligns well with the need for effective diplomatic interactions. In addition, the course's coverage of telephone response and visiting etiquette may be useful for a Foreign Service Officer.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Immediately Useful! Japanese Business Etiquette.
Provides a comprehensive overview of Japanese business culture, covering topics such as communication styles, negotiation tactics, and relationship building. It offers practical advice on how to avoid common pitfalls and build successful partnerships with Japanese companies. This book is particularly useful for those who plan to engage in long-term business relationships with Japanese counterparts. It adds depth to the course by providing a broader cultural context for the specific etiquette practices covered.
Provides a comprehensive overview of business etiquette, covering a wide range of situations from meetings and presentations to dining and travel. It offers practical advice on how to navigate different cultural norms and build strong professional relationships. Reading this book will provide a solid foundation in general business etiquette, which complements the course's focus on Japanese-specific manners. It useful reference for understanding the underlying principles of etiquette and how they apply in various contexts.

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