Health Care Innovation from Coursera

What's inside

Syllabus

Module 1

This module was designed to give you a foundational knowledge of health care operations and methods of optimization. You’ll examine the provider-patient relationship and learn how a provider can improve performance measures for the patient by analyzing the different types of performance metrics such as patient-centric, operations, and financial measures. Through discussing the different types of inefficiencies such as waste, variability, and inflexibility, you’ll be able to optimize performance and service. You’ll also learn how to gauge patient flow by flow rate, flow time, and inventory, and be able to map processes using a flow diagram and a Gantt chart. By the end of this module, you’ll be better able to calculate the financial viability of a health care provider using Key Performance Indicators (KPI) and create a framework to assess and optimize performance.

Module 2

In this module, you’ll see how techniques in innovation that originally developed outside of health care can be deployed successfully in health care systems and organizations. Using your understanding of optimizing health care operations, you’ll be able to apply innovative techniques to a more traditional ecosystem of health care. You’ll learn how innovative researchers and clinicians changed some of the more grounded approaches to health care. Through analyzing the scientific method, you’ll be able to craft a hypothesis statement of your innovative idea and identify key assumptions in your statement to test first. By the end of this module, you’ll be able to successfully assess the value and plausibility of the hypothesis of your innovation, and effectively utilize successful instances of innovation to your health care practice.

Module 3

In this module, you’ll examine the practice of evaluation and how it is applied to health policy and programs. You’ll gain a better understanding of the need for evaluations in an ever-changing health care environment, and the importance of control groups to combat selection bias that may skew the findings of an evaluation. You’ll explore different methods to conducting an evaluation, the types of questions an evaluation aims to answer, and the difference between effectiveness and efficacy. By the end of this module, you’ll understand the theoretical framework behind an evaluation and be able to employ an evaluation to better analyze the effectiveness of your health care organization.

Module 4

This module was designed to highlight the importance of behavioral economics in health care practice and how to utilize behavioral economic theory to optimize the operations of your health care organization. You’ll explore Expected Utility Theory and the different types of Prospect theory such as Reference Dependence, Diminished Sensitivity, and Loss Aversion in the context of health care. By studying real-life examples of Default Bias and Increased Cost Sharing case studies, you’ll establish a framework for health care interventions that will be effective and successful after implementation. By the end of this module, you’ll be better able to determine the theoretical basis for certain health care practices such as nudge units and whether such practices would benefit your organization.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Teaches economic theories and optimization techniques in healthcare, relevant to practitioners

Examines healthcare innovation methods used to improve healthcare practices

Provides a framework for evaluating healthcare innovations

Explores behavioral economics in healthcare, helping optimize operations

Involves renowned instructors in healthcare innovation and operations management

Reviews summary

Health care innovation well received

Learners say that this five-star, five-week course in Health Care Innovation has engaging and well-presented lectures from knowledgeable instructors. Many learners remark on the high quality of the informative content from experienced experts in the health care industry. Reviewers also mention that the course applies the concepts of behavioral economics to operations management and health policy which they found to be exciting and new for many. Overall, this course is considered to be worthwhile for learners who are interested in health innovation.

Can be applied outside of health care.

"Very good examples of innovative solutions to health care and highlighting behavioral economics in the last part gives us an overview of possible solutions to policy making."

"While it is healthcare focused, the concepts can be applied to other businesses as well."

Five-week course provides comprehensive overview.

"This course has been truly enlightening."

"It helped a lot to understand human behaviors."

"All 4 weeks courses were innovators and visionaries."

Applies behavioral economics to health care.

"More time and details would be highly appreciated, instead of rushing through the complicated concepts"

"The Course on Behavioral Economics was very helpful in understanding methodology adopted in understanding Human behavior in formulating policies"

"I'm not really sure how behavioral economics and evaluation apply directly to evaluation."

Knowledgeable and experienced instructors in field.

"Very knowledgeable and interesting sessions presented by instructors who are clear and give good examples."

"I really enjoyed the expertise of the professors and lecturers of this course."

"Great Course that provided me a lot of good insights."

Informative and engaging content from experts.

"Intuitive and engaging. High remarks to the instructors condensing their lectures into the coursera platform."

"This course was really enlightening. So much ideas to practice and many real life examples too!"

"Great content and delivery."

Quizzes based on videos, not the material.

"I took and passed all of the quizzes on the first try and did not watch the videos."

"The quiz questions should not be "what did this person say in the video" kind of questions either."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Health Care Innovation with these activities:

Attend Industry Conferences and Webinars

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Expand your network and stay informed about the latest trends and innovations in health care by attending industry events and webinars.

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Identify relevant conferences and webinars
Register and attend the events
Connect with professionals and learn from their experiences

Follow Tutorials on Implementing Health Care Innovations

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Gain practical insights by following tutorials that provide step-by-step guidance on implementing and managing health care innovations.

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Identify tutorials relevant to your area of interest
Follow the instructions and complete the exercises
Apply the lessons learned in your own work

Review: Don't Make Me Think

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Review key concepts from the book to consolidate your understanding of user experience design and its application in healthcare.

View Don't Make Me Think, Revisited: A Common Sense... on Amazon

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Read the book
Identify key concepts and principles of UX design
Consider how these principles can be applied to healthcare settings

Five other activities

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Engage in Discussion Forums with Classmates

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Participate in online discussions to exchange ideas, ask questions, and collaborate with your peers on course-related topics.

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Access the discussion forums
Read the posts and respond to questions
Share your own insights and perspectives

Solve Practice Problems on Health Care Optimization

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Strengthen your analytical skills by solving practice problems that involve optimizing health care operations and processes.

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Access practice problems from textbooks or online resources
Solve the problems using the techniques learned in the course
Check your answers and identify areas for improvement

Design a Health Care Service Blueprint

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Apply your understanding of health care operations to create a blueprint that outlines the steps and processes involved in delivering a specific health care service.

Browse courses on Service Design

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Choose a health care service to focus on
Identify the stakeholders involved in delivering the service
Map out the current process for delivering the service
Identify areas for improvement
Design a new blueprint for the service

Design a Patient Education Program on a Specific Health Condition

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Synthesize your knowledge of behavioral economics and health care operations to create an effective patient education program that meets the specific needs of patients with a particular health condition.

Browse courses on Patient Education

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Choose a specific health condition
Research the needs and challenges of patients with the condition
Design an education program that addresses these needs
Develop materials for the program
Evaluate the effectiveness of the program

Develop a Case Study on a Successful Health Care Innovation

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Research and analyze a real-world example of a successful health care innovation, highlighting its impact and lessons learned.

Browse courses on Health Care Innovation

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Identify a successful health care innovation
Research the innovation's background, implementation, and outcomes
Analyze the factors that contributed to its success
Develop a case study report

Career center

Learners who complete Health Care Innovation will develop knowledge and skills that may be useful to these careers:

Health Economist

The Health Care Innovation course provides learners with a foundation in the economic theories behind healthcare innovation, including microeconomics, econometrics, and health policy. This knowledge is essential for Health Economists, who use economic principles to analyze and evaluate healthcare systems, policies, and interventions. The course also covers topics such as healthcare financing, health insurance, and the pharmaceutical industry, which are all relevant to the work of Health Economists.

See salaries and explore the career path for Health Economist

Healthcare Administrator

Healthcare Administrators develop and implement policies and procedures that ensure the smooth operation of healthcare facilities. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare operations and management. The course also covers topics such as financial management, human resources, and strategic planning, which are all essential for Healthcare Administrators.

See salaries and explore the career path for Healthcare Administrator

Healthcare Consultant

Healthcare Consultants provide advice to healthcare organizations on how to improve their operations and performance. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare innovation and best practices. The course also covers topics such as data analysis, project management, and change management, which are all essential for Healthcare Consultants.

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Healthcare Policy Analyst

Healthcare Policy Analysts research and analyze healthcare policies and programs to assess their impact and make recommendations for improvement. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in health policy and evaluation. The course also covers topics such as research methods, data analysis, and policy analysis, which are all essential for Healthcare Policy Analysts.

See salaries and explore the career path for Healthcare Policy Analyst

Healthcare Data Analyst

Healthcare Data Analysts collect, analyze, and interpret data to help healthcare organizations improve their operations and performance. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in data analysis and healthcare informatics. The course also covers topics such as data mining, statistical modeling, and visualization, which are all essential for Healthcare Data Analysts.

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Health Informatics Specialist

Health Informatics Specialists design, implement, and manage healthcare information systems. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare informatics and technology. The course also covers topics such as data management, system analysis, and project management, which are all essential for Health Informatics Specialists.

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Medical Scientist

Medical Scientists conduct research to develop new treatments and cures for diseases. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare research and development. The course also covers topics such as clinical trials, data analysis, and regulatory affairs, which are all essential for Medical Scientists.

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Pharmaceutical Sales Representative

Pharmaceutical Sales Representatives sell and market pharmaceutical products to healthcare providers. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare sales and marketing. The course also covers topics such as product knowledge, sales techniques, and customer relationship management, which are all essential for Pharmaceutical Sales Representatives.

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Healthcare Writer

Healthcare Writers write and edit content for a variety of healthcare audiences, including patients, healthcare professionals, and the general public. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare writing and communication. The course also covers topics such as health literacy, medical terminology, and audience analysis, which are all essential for Healthcare Writers.

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Healthcare Marketing Manager

Healthcare Marketing Managers develop and implement marketing campaigns for healthcare products and services. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare marketing and branding. The course also covers topics such as market research, advertising, and public relations, which are all essential for Healthcare Marketing Managers.

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Healthcare Project Manager

Healthcare Project Managers plan and manage healthcare projects, such as the implementation of new healthcare technologies or the construction of new healthcare facilities. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare project management. The course also covers topics such as project planning, budgeting, and risk management, which are all essential for Healthcare Project Managers.

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Healthcare Quality Manager

Healthcare Quality Managers develop and implement programs to improve the quality of healthcare services. The Health Care Innovation course can help prepare learners for this role by providing them with a foundation in healthcare quality management. The course also covers topics such as quality measurement, accreditation, and patient safety, which are all essential for Healthcare Quality Managers.

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Healthcare Risk Manager

Healthcare Risk Managers identify and mitigate risks to healthcare organizations. The Health Care Innovation course may be useful for learners who want to enter this role, as it provides a foundation in healthcare risk management. The course covers topics such as risk assessment, risk management planning, and risk monitoring, which are all essential for Healthcare Risk Managers.

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Healthcare Compliance Officer

Healthcare Compliance Officers ensure that healthcare organizations comply with all applicable laws and regulations. The Health Care Innovation course may be useful for learners who want to enter this role, as it provides a foundation in healthcare compliance. The course covers topics such as healthcare law, regulatory compliance, and ethics, which are all essential for Healthcare Compliance Officers.

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Healthcare Ethics Consultant

Healthcare Ethics Consultants advise healthcare organizations on ethical issues. The Health Care Innovation course may be useful for learners who want to enter this role, as it provides a foundation in healthcare ethics. The course covers topics such as medical ethics, end-of-life care, and patient confidentiality, which are all essential for Healthcare Ethics Consultants.

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