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Dan LeFebvre

In this course we'll cover all of the features in the Issue Administration of JIRA. While many online tutorials intend for you to watch them from start to finish, this course is intended to be a visual reference meaning you can hop in at any point to learn exactly what you need.

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In this course we'll cover all of the features in the Issue Administration of JIRA. While many online tutorials intend for you to watch them from start to finish, this course is intended to be a visual reference meaning you can hop in at any point to learn exactly what you need.

We'll start by covering Issue Types in JIRA. We'll learn what they are, how to use them, how to create them and how to apply them to projects. Then we'll learn what Workflows are, how to create them and dive deep into the various transition options we have for them. Along the way we'll learn about Workflow Schemes to apply them to projects.

From there we'll keep moving along as we learn about Screens, Fields, Issue Features, Issue Attributes and many, many more features in JIRA.

While this course is not necessarily intended to be something you watch from start to finish, this course is intended to be there when you need it. To be that reference guide you can jump back to as you're working in your own JIRA instance. That said, of course you are welcome to watch it from start to finish so you can get an incredibly in-depth look at exactly how you can administer issues in JIRA.

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What's inside

Learning objectives

  • After watching this course you'll have a firm understanding of every section in the issue administration area of jira.
  • After watching this course, you'll have a great idea of what jira is capable of doing so you'll know how to boost your team's performance in jira.
  • Perhaps best of all, you don't have to memorize everything in this course. just come back to the individual videos in this course to get a refresher on exactly what you need.

Syllabus

Course Introduction

In this video we'll look at what to expect from this course.

Issue Types

In this video we'll get an overview of what we'll cover in this module.

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In this video we'll get a good understanding of the two types of issue types in JIRA.

In this video we'll learn how we can create our own issue types.

In this video we'll learn what issue type schemes are, and how we can use them.

Need to get rid of some issue types? In this video, we'll learn how to get rid of issue types we don't want anymore.

Workflows

In this video we'll get an understanding of what workflows are, and why they're important in JIRA.

In this video we'll look at the interface for where you'll build your workflows, the Workflow Designer.

In this video we'll learn how to create a custom workflow.

In this video we'll learn what workflow transition properties are, and how they work.

In this video we'll learn what workflow transition triggers are, and how they work.

In this video we'll learn what workflow transition conditions are, and how they work.

In this video we'll learn what workflow transition validators are, and how they work.

In this video we'll learn what workflow transition post functions are, and how they work.

After you've built a workflow, you'll need to add it to a workflow scheme so it can be applied to a project. We'll learn how to do that in this video.

In this video we'll learn how to delete the workflows we don't need anymore.

Screens

In this video we'll learn about the concept of screens in JIRA.

In this video we'll learn how to create and configure custom screens.

In this video we'll learn what screen schemes are, and how to use them in JIRA.

When creating custom screens, there are some important limitations of the view issue screen to keep in mind. In this video we'll cover what those are in JIRA.

In this video we'll learn how to apply issue types to projects through issue type screen schemes.

In this video we'll take everything we've learned in this module and learn how it all works together.

Fields

In this video we'll learn what fields are, and how they're used in JIRA.

In this video we'll learn how to use fields in JIRA.

In this video we'll learn how to customize our fields with field configurations.

In this video we'll learn what field configuration schemes are and how to use them.

Issue Features

In this video we'll learn about the built-in time tracking capabilities in JIRA.

In this video we'll learn how to associate issues together through issue linking.

Issue Attributes

In this video we'll learn what statuses are and how they're used in JIRA.

In this video we'll learn what resolutions are and how they're used in JIRA.

In this video we'll learn what priorities are and how they're used in JIRA.

Additional Schemes

In this video, we'll learn what issue security schemes are and how to use them in JIRA.

In this video, we'll learn what notification schemes are and how to use them in JIRA.

In this video, we'll learn what permission schemes are and how to use them in JIRA.

Course Conclusion

In this video, we'll take a moment to wrap up the course.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Serves as a great reference guide for JIRA issue administration
Instructed by Dan LeFebvre, a reputable source in this field
Covers a wide range of topics, making it suitable for learners with varying levels of knowledge in JIRA issue administration
Teaches essential concepts like issue types, workflows, screens, and fields, which are crucial for efficient issue management in JIRA
Provides in-depth explanations and demonstrations, making complex topics easy to understand
Course content is visually presented, making it easy to follow and navigate
Additional materials and resources are not provided

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Reviews summary

Helpful refreshment course

According to students, this refresher course on JIRA Issue Administration delivers good content.
Positive feedback on course content.
"Good content."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in JIRA Visual Reference: Issue Administration with these activities:
Follow a JIRA tutorial
There are many great JIRA tutorials available online.
Browse courses on Jira
Show steps
  • Find a JIRA tutorial that fits your learning style.
  • Follow the tutorial step-by-step.
  • Complete the exercises and quizzes in the tutorial.
Find a JIRA mentor
A mentor can help you learn the ropes of JIRA and answer your questions.
Browse courses on Jira
Show steps
  • Attend JIRA meetups and conferences.
  • Join online JIRA communities.
  • Ask your colleagues for recommendations.
Review before taking the course
If you have taken an introductory course on JIRA, then you'll want to review the key components of JIRA before starting this course.
Show steps
  • Read an introduction to JIRA.
  • Review the key components of a JIRA issue.
  • Review the different types of JIRA workflows.
  • Review the different types of JIRA screens.
  • Review the different types of JIRA fields.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Create a JIRA project
You'll learn how to create a new JIRA project, add users, and configure the project settings.
Browse courses on Jira
Show steps
  • Create a new JIRA project.
  • Add users to your project.
  • Configure the project settings.
Join a study group
You can talk to other students about the course material and get help with your assignments.
Browse courses on Jira
Show steps
  • Find a study group that fits your schedule.
  • Attend the study group meetings regularly.
  • Participate in the discussions.
Complete workflow exercises
You'll learn how to create, edit, and delete workflows. You'll also learn how to add, remove, and configure transitions.
Browse courses on Workflow
Show steps
  • Create a new workflow.
  • Edit an existing workflow.
  • Delete a workflow.
  • Add a new transition to a workflow.
  • Remove a transition from a workflow.
Organize notes from this course
You'll learn how to create, edit, and delete notes.
Show steps
  • Gather your notes from this course.
  • Create a new notebook for your notes.
  • Organize your notes into sections.
Write a blog post about JIRA
You can articulate your knowledge of JIRA Issue Administration by writing a blog post about how it helped you.
Browse courses on Jira
Show steps
  • Choose a topic for your blog post.
  • Write the first draft of your blog post.
  • Edit and revise your blog post.
  • Publish your blog post.

Career center

Learners who complete JIRA Visual Reference: Issue Administration will develop knowledge and skills that may be useful to these careers:
Software Project Manager
Software Project Managers oversee the planning, design, and execution of software development projects. They work with a team of developers, designers, and other stakeholders to ensure that the project is completed on time, within budget, and to the required quality standards. To be successful in this role, one needs to have a detailed understanding of software development methodologies and practices. A course like *JIRA Visual Reference: Issue Administration* can be very helpful because it provides you with a comprehensive understanding of the JIRA platform, which is one of the leading tools for issue tracking and project management in the software industry. You will learn how to use JIRA to create and manage projects, track issues, and collaborate with your team. This knowledge can be invaluable for anyone looking to start or advance a career in software project management.
Quality Assurance Engineer
Quality Assurance Engineers are responsible for ensuring that software products meet the required quality standards. They work with developers to identify and fix bugs, and they also perform testing to verify that the software is functioning as expected. To be successful in this role, one needs to have a strong understanding of software testing methodologies and practices. This course may be useful because it provides you with a comprehensive understanding of the JIRA platform, which is one of the leading tools for issue tracking and project management in the software industry. You will learn how to use JIRA to create and manage projects, track issues, and collaborate with your team. This knowledge can be helpful for anyone looking to start or advance a career in Quality Assurance Engineering.
Technical Program Manager
Technical Program Managers (TPMs) are responsible for planning, managing, and executing the overall technical vision for a software project or program. They work with a team of developers, designers, and other stakeholders to ensure that the project is completed on time, within budget, and to the required quality standards. To be successful in this role, one needs to have a strong understanding of software development methodologies and practices as well as a deep knowledge of the business side of software development. This course may be useful because it provides you with a comprehensive understanding of the JIRA platform, which is one of the leading tools for issue tracking and project management in the software industry. You will learn how to use JIRA to create and manage projects, track issues, and collaborate with your team. This knowledge can be helpful for anyone looking to start or advance a career in Technical Program Management.
Business Analyst
Business Analysts are responsible for understanding the business needs of an organization and translating them into technical requirements for software developers. They work with stakeholders to gather requirements, analyze data, and develop solutions that meet the needs of the business. To be successful in this role, one needs to have a strong understanding of business analysis methodologies and practices as well as the ability to communicate effectively with both technical and non-technical stakeholders. This course may be useful because it provides you with a comprehensive understanding of the JIRA platform, which is one of the leading tools for issue tracking and project management in the software industry. You will learn how to use JIRA to create and manage projects, track issues, and collaborate with your team. This knowledge can be helpful for anyone looking to start or advance a career in Business Analysis.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They work with a team of project stakeholders to define the project scope, develop the project plan, and track the project's progress. To be successful in this role, one needs to have a strong understanding of project management methodologies and practices. This course may be useful because it provides you with a comprehensive understanding of the JIRA platform, which is one of the leading tools for issue tracking and project management in the software industry. You will learn how to use JIRA to create and manage projects, track issues, and collaborate with your team. This knowledge can be helpful for anyone looking to start or advance a career in Project Management.
Software Developer
Software Developers are responsible for designing, developing, and testing software applications. They work with a team of developers and other stakeholders to create software that meets the needs of the business. Unlike Software Engineers, Software Developers typically have less responsibility for the business-side of software development.
Product Manager
Product Managers are responsible for the overall vision and strategy for a software product. They work with a team of developers, designers, and other stakeholders to define the product roadmap, prioritize features, and track the product's progress. To be successful in this role, one needs to have a strong understanding of product management methodologies and practices as well as a deep knowledge of the business side of software development.
Systems Analyst
Systems Analysts are responsible for analyzing and designing computer systems. They work with stakeholders to gather requirements, develop system specifications, and implement and maintain systems. To be successful in this role, one needs to have a strong understanding of systems analysis and design methodologies and practices as well as a deep knowledge of the business side of software development.
Data Analyst
Data Analysts are responsible for collecting, cleaning, and analyzing data to identify trends and patterns. They work with stakeholders to understand the business needs and develop data-driven solutions.
IT Manager
IT Managers are responsible for planning, implementing, and managing IT systems and services for an organization. They work with a team of IT professionals to ensure that the organization's IT systems are reliable, secure, and meet the needs of the business.
Technical Writer
Technical Writers are responsible for creating and maintaining documentation for software products. They work with a team of developers and other stakeholders to create documentation that is clear, accurate, and easy to understand.
IT Consultant
IT Consultants are responsible for providing IT consulting services to businesses. They work with businesses to assess their IT needs, develop IT solutions, and implement and manage IT systems and services.

Reading list

We've selected five books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in JIRA Visual Reference: Issue Administration.
Provides a collection of tips and tricks for using JIRA. It covers a wide range of topics, from customization to automation. It valuable resource for anyone who wants to get the most out of JIRA.
Another excellent resource on agile methodologies, providing a foundational understanding of the principles behind JIRA's features.
Kanban popular agile framework that JIRA supports; this book provides a comprehensive overview of Kanban principles.

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