Операционные системы и вы: как стать опытным пользователем from Coursera

What's inside

Syllabus

Навигация в системе

Добро пожаловать! "Операционные системы" – третий курс программы сертификации специалистов IT-поддержки. В рамках первой недели вы получите общее представление об операционных системах Windows и Linux. Мы посмотрим, как устроены файлы и каталоги, а также изучим основные способы управления ими из графического интерфейса пользователя Windows (GUI), интерфейса командной строки Windows (CLI) и оболочки Linux. К концу этого модуля вы научитесь работать с файлами и каталогами, а также выполнять простейшие текстовые команды.

Пользователи и разрешения

На второй неделе курса мы узнаем, как настраивать профили пользователей и разрешения для них в ОС Windows и Linux. Для специалиста поддержки это очень важный навык. Пройдя этот модуль, вы научитесь добавлять, изменять и удалять пользователей на компьютере, а также настраивать доступ к отдельным файлам и папкам. Мы расскажем, как сделать это в графическом интерфейсе Windows и в интерфейсах командной строки Windows и Linux.

Управление пакетами и программным обеспечением

В рамках третьей недели курса мы научимся управлять пакетами и программным обеспечением в операционных системах Windows и Linux. Мы посмотрим, как устанавливаются пакеты, как выглядит управление устройствами и драйверами, а ещё познакомимся с различными способами упаковки и сжатия файлов. К концу этого модуля вы будете знать, как создавать, обновлять и удалять программное обеспечение с помощью графического интерфейса и командной строки Windows, а также оболочки Linux.

Файловые системы

В рамках четвертой недели курса мы познакомимся с файловыми системами в Windows и Linux. Вы узнаете, почему в разных ОС используются разные файловые системы. Мы поговорим о таких важных для специалиста IT-поддержки концепциях, как разбиение диска на разделы и виртуальная память. Ещё мы узнаем, как подключать и отключать файловые системы, устранять в них неполадки, а также о том, как следить за использованием диска. К концу этого модуля вы сможете самостоятельно разбить диск на разделы и отформатировать его как в Windows, так и в Linux.

Управление процессами

В рамках пятой недели курса мы поговорим об управлении процессами. Сотрудник IT-поддержки должен использовать системные инструменты для того, чтобы читать и интерпретировать статусы процессов на машине. Мы посмотрим, как запускать и останавливать процессы в Windows и Linux. Кроме того, мы будем использовать специальные инструменты для устранения неполадок с процессами и ресурсами. К концу этого модуля вы научитесь использовать команды для управления процессами в Windows и Linux.

Работа с операционными системами

Поздравляем! Вы дошли до последней недели курса! Здесь мы изучим практические аспекты работы с операционными системами, которыми должен владеть специалист IT-поддержки. Вы узнаете, что такое удаленный доступ и как устранять неполадки, когда компьютер не находится рядом с вами. Мы познакомимся с инструментами, которые позволяют управлять виртуальными экземплярами и удалять их; узнаем, как использовать журналы для мониторинга систем, и рассмотрим несколько методов развертывания ОС. Этот модуль позволит вам применить навыки, полученные в рамках курса, для исправления неполадок в системах Windows и Linux. Удачи!

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Углубленное изучение операционных систем поможет сформировать базу для специалистов IT-поддержки

Курс охватывает широкий спектр тем, от управления файлами и пользователями до настройки аппаратного обеспечения

Практические задания помогут закрепить полученные знания и развить практические навыки

Reviews summary

Highly recommended: os mastery

This course on operating systems will help you develop the skills necessary to become a proficient user and IT support specialist. With a focus on both Windows and Linux, you will learn to navigate file systems, configure users and permissions, manage software and packages, work with file systems, manage processes, and troubleshoot common issues. The course features a mix of video lectures and practical assignments to provide a comprehensive learning experience. Based on the reviews, students found the course to be interesting, informative, and well-paced, with plenty of opportunities to practice their skills.

Course is well-paced

Excellent labs

"последняя лабораторная это вообще шедевр"

Many practical assignments

"много практики"

Course is very informative

"узнал много нового как по Windows так и по Linux"

"Курс был очень интересным и для меня совершенно новым"

Course can be challenging

"местами даже трудно"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Операционные системы и вы: как стать опытным пользователем with these activities:

Системные команды

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Укрепите свои навыки работы с системными командами в Windows и Linux, выполняя репетитивные упражнения, чтобы усилить понимание.

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Выполняйте команды в графическом интерфейсе Windows.
Выполняйте команды в интерфейсе командной строки Windows.
Выполняйте команды в оболочке Linux.

Настройка виртуальной машины

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Расширьте свои знания о работе с операционными системами, следуя руководствам по настройке виртуальной машины.

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Создайте виртуальную машину с помощью Hyper-V или VirtualBox.
Установите операционную систему на виртуальную машину.
Настройте сетевые параметры виртуальной машины.
Запустите виртуальную машину и проверьте ее функциональность.

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Career center

Learners who complete Операционные системы и вы: как стать опытным пользователем will develop knowledge and skills that may be useful to these careers:

Computer Support Specialist

Serving as the frontline of IT support and troubleshooting, Computer Support Specialists are masters of problem-solving. They handle technical issues for users across platforms, including Windows and Linux. Enrolling in the 'Operating Systems and You: Becoming a Power User' course can help you build a foundation for this role by improving your navigation and management skills in both of these operating systems. Through practical assignments, you'll develop proficiency in setting up users and permissions, installing and removing software, and troubleshooting common issues.

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Desktop Support Technician

Desktop Support Technicians provide technical assistance to users experiencing issues with their computers. They may work in an office setting or remotely. The 'Operating Systems and You: Becoming a Power User' course can be a valuable asset to Desktop Support Technicians by deepening their understanding of Windows and Linux operating systems. The course covers essential skills such as file management, user account configuration, and software installation, which are crucial for resolving user queries and maintaining a productive work environment.

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IT Support Specialist

IT Support Specialists provide comprehensive technical support to users, resolving issues related to hardware, software, networks, and other IT systems. They work in various industries, supporting both internal and external customers. By taking the 'Operating Systems and You: Becoming a Power User' course, aspiring IT Support Specialists can enhance their understanding of how different operating systems function. The emphasis on managing users and permissions, understanding file systems, and troubleshooting processes will equip them to handle a wide range of support requests effectively.

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Network Administrator

Network Administrators are responsible for designing, implementing, and maintaining computer networks. They ensure network security, reliability, and efficiency. While the 'Operating Systems and You: Becoming a Power User' course does not directly focus on network administration, it provides a solid foundation in understanding operating systems, which form the backbone of any network. By gaining proficiency in managing users, configuring network settings, and troubleshooting common issues, individuals can enhance their overall IT skills and prepare for a successful career as a Network Administrator.

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Data Analyst

Data Analysts collect, process, and analyze data to extract meaningful insights and inform decision-making. While the 'Operating Systems and You: Becoming a Power User' course may not directly prepare individuals for data analysis, it provides valuable foundational skills. Data Analysts often work with large datasets stored on computer systems. The course's focus on file management, understanding file systems, and troubleshooting common issues can help Data Analysts effectively retrieve, organize, and manage data, regardless of the operating system they encounter.

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Software Developer

Software Developers design, develop, and test software applications. While the 'Operating Systems and You: Becoming a Power User' course does not teach programming, it provides a strong foundation for understanding how different operating systems work. This knowledge is beneficial for Software Developers as they often need to develop software that runs on multiple platforms. The course's emphasis on managing users and permissions, understanding file systems, and troubleshooting processes can also be valuable for Software Developers who work on enterprise-level applications.

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Web Developer

Web Developers design, develop, and maintain websites and web applications. While the 'Operating Systems and You: Becoming a Power User' course does not focus on web development, it provides foundational knowledge that can benefit Web Developers. Understanding how operating systems manage files, users, and permissions is crucial for Web Developers who work with server-side technologies. The course also covers troubleshooting common issues, which can be valuable for resolving errors that may occur during website development and deployment.

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Cybersecurity Analyst

Cybersecurity Analysts protect computer systems and networks from unauthorized access, use, disclosure, disruption, modification, or destruction. While the 'Operating Systems and You: Becoming a Power User' course does not directly prepare individuals for cybersecurity, it provides a solid foundation in understanding operating systems. This knowledge is essential for Cybersecurity Analysts, who need to have a deep understanding of how operating systems work to identify and mitigate vulnerabilities.

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Cloud Architect

Cloud Architects design, build, and maintain cloud computing solutions. While the 'Operating Systems and You: Becoming a Power User' course does not focus on cloud computing, it provides foundational knowledge that can benefit Cloud Architects. Understanding how operating systems manage resources, such as memory and storage, is crucial for Cloud Architects who design and implement cloud-based solutions. The course also covers troubleshooting common issues, which can be valuable for resolving errors that may occur during cloud deployment and management.

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Business Analyst

Business Analysts bridge the gap between business and IT, helping organizations align their IT strategies with their business objectives. While the 'Operating Systems and You: Becoming a Power User' course does not directly prepare individuals for business analysis, it provides valuable foundational skills. Business Analysts often work with stakeholders who have varying levels of technical knowledge. The course's focus on simplifying complex technical concepts and troubleshooting common issues can help Business Analysts effectively communicate with non-technical stakeholders.

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Technical Project Manager

Technical Project Managers oversee the planning, execution, and delivery of IT projects. While the 'Operating Systems and You: Becoming a Power User' course does not directly prepare individuals for technical project management, it provides valuable foundational skills. Technical Project Managers often work with teams that implement and manage operating systems. The course's emphasis on understanding different operating systems, managing users and permissions, and troubleshooting common issues can help Technical Project Managers effectively lead and support their teams.

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Security Engineer

Security Engineers design, implement, and maintain security systems to protect organizations from cyber threats. While the 'Operating Systems and You: Becoming a Power User' course does not directly prepare individuals for security engineering, it provides valuable foundational knowledge. Security Engineers need to have a deep understanding of how operating systems work to identify and mitigate vulnerabilities. The course's focus on troubleshooting common issues can also be valuable for resolving security incidents and breaches.

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Systems Analyst

Systems Analysts analyze and design computer systems to meet the needs of an organization. While the 'Operating Systems and You: Becoming a Power User' course does not directly prepare individuals for systems analysis, it provides valuable foundational knowledge. Systems Analysts need to have a deep understanding of how operating systems work to identify and resolve inefficiencies. The course's emphasis on understanding different operating systems, managing users and permissions, and troubleshooting common issues can help Systems Analysts effectively analyze and design systems.

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Quality Assurance Tester

Quality Assurance Testers ensure the quality of software products by testing them for bugs and defects. While the 'Operating Systems and You: Becoming a Power User' course does not directly prepare individuals for quality assurance testing, it provides valuable foundational knowledge. Understanding how operating systems manage files and processes is crucial for Quality Assurance Testers, as they often need to test software on different platforms. The course's emphasis on troubleshooting common issues can also be valuable for identifying and resolving software defects.

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IT Auditor

IT Auditors evaluate the effectiveness of an organization's IT controls and processes. While the 'Operating Systems and You: Becoming a Power User' course does not directly prepare individuals for IT auditing, it provides valuable foundational knowledge. Understanding how operating systems manage users, permissions, and resources is crucial for IT Auditors, as they need to assess the security and compliance of IT systems. The course's emphasis on troubleshooting common issues can also be valuable for identifying and resolving IT control deficiencies.

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