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Haynes Collins, Christina Copperthwaite, Bethan Davies, Jane Wilkinson, and Petra Desatova

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is for anyone with an interest in the concepts of culture and interculturality, you don’t need any previous experience. This course is also ideal if you are preparing to move to a different country for work or study or you work with groups of people from different cultures to yours. By completing all aspects of the course you will have achieved 14 hours of CPD time. You can use the hashtag #FLculturecontact to talk about this course on social media.

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Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is for anyone with an interest in the concepts of culture and interculturality, you don’t need any previous experience. This course is also ideal if you are preparing to move to a different country for work or study or you work with groups of people from different cultures to yours. By completing all aspects of the course you will have achieved 14 hours of CPD time. You can use the hashtag #FLculturecontact to talk about this course on social media.

Topics Covered

  • The history of intercultural contact and the effects of globalisation.
  • Intercultural competence – the skills necessary to interact effectively with people from different environments and backgrounds.
  • How critical incidents and rich points can provide fertile ground for developing intercultural awareness.
  • The effects of returning to “home” cultures following periods spent in another environment.
  • How preconceptions and assumptions affect intercultural contact.
  • Looking beyond national identity to find ways in which connections between people can be established.
  • An introduction to the way in which ethnography can be used to investigate cultural environments.

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Reviews summary

Foundational intercultural studies for global contact

According to students, this course offers a solid foundational understanding of intercultural studies, proving highly relevant for both beginners and professionals preparing for global interactions. Learners commend the clear explanations of complex concepts like intercultural competence and preconceptions, finding the lectures engaging and readings well-curated. Many highlight the unique insights into topics such as returning to home cultures and looking beyond national identity. While generally positive, some learners hoped for more hands-on exercises or practical application, viewing it more as an academic overview.
Explores unique, valuable aspects of intercultural contact.
"The exploration of 'returning to home cultures' was especially unique and valuable, a topic often overlooked."
"The emphasis on 'looking beyond national identity' was particularly impactful."
"However, the modules on 'critical incidents' offered new perspectives."
Praised for clear, engaging lectures and well-curated readings.
"The instructor's delivery was engaging, and the content felt very current."
"The lectures were engaging and the content was rich."
"I particularly enjoyed the real-life examples and case studies presented in the lectures. The readings were also very well-curated and added depth."
Offers insightful concepts applicable to real-world interactions.
"This course was incredibly insightful and highly relevant for my work in a global team. The concepts... provided practical tools."
"As someone preparing to move abroad for work, this course gave me the essential understanding of cultural dynamics."
"The insights into 'how preconceptions and assumptions affect intercultural contact' were eye-opening."
Provides an excellent foundational understanding for newcomers.
"Perfect for beginners! I had no prior knowledge of intercultural studies, and this course introduced me to the core concepts in a very accessible way."
"Overall, a good introduction to intercultural studies. I found the course content well-structured and easy to follow."
"This course provides a solid theoretical foundation in intercultural studies. It's great for understanding the 'what' and 'why'."
Emphasizes concepts over hands-on application strategies.
"Disappointed with the lack of practical application. It felt like an academic overview rather than a practical guide."
"I was hoping for more hands-on exercises or role-playing scenarios to practice intercultural communication."
"For the 'how', I think supplementary resources would be needed. The instructor was knowledgeable, and the exercises helped reinforce the learning."

Career center

Learners who complete Introduction to Intercultural Studies: Intercultural Contact will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to Intercultural Studies: Intercultural Contact.
This classic textbook provides a comprehensive overview of the field of intercultural communication, covering topics such as cultural identity, communication styles, and conflict resolution. It is an excellent resource for students and practitioners alike.
A wide-ranging exploration of the relationship between culture and society, this book covers topics such as the role of culture in social change, the impact of globalization on culture, and the nature of cultural identity.
This comprehensive handbook provides a state-of-the-art overview of intercultural training, covering topics such as theory, research, and practice.
Provides a comprehensive overview of intercultural competence, including models, theories, and practical strategies.
This comprehensive guide provides a thorough overview of ethnographic research methods, including participant observation, interviewing, and data analysis.
Written as a letter to his son, Coates reflects on the history of race in the United States and the realities of being Black in America. This powerful and personal account offers profound insights into the cultural and systemic challenges faced by African Americans. It crucial read for gaining a deeper, empathetic understanding of contemporary racial issues.
This powerful book argues that the U.S. criminal justice system functions as a contemporary system of racial control. It is essential for understanding systemic inequality and its cultural impact in the United States. dives into contemporary topics and must-read for understanding current social justice issues related to cultural awareness.
Explores the relationship between culture and social change, arguing that culture is not simply a passive reflection of social change but is also an active force that can shape the direction of social change.
Explores the relationship between globalization and culture, arguing that globalization is leading to a new kind of global culture that is characterized by both homogenization and heterogeneity.
Explores the cultural significance of food and the body, arguing that they are both powerful symbols that can be used to express identity, power, and gender.
Explores the ethical implications of culture, arguing that we need to develop a new ethics that is based on respect for cultural diversity.
Argues that culture is not simply a set of ideas or values but is also a set of practices that are embodied and enacted in everyday life.
Explores the relationship between culture and technology, arguing that technology is not simply a neutral tool but is also a cultural artifact that can shape our lives in profound ways.
Provides a comprehensive overview of the concept of globalization, its history, and its impact on different aspects of our lives. It discusses the political, economic, social, and cultural dimensions of globalization and the debates surrounding it. The author, Manfred B. Steger, leading expert on globalization and has written extensively on the topic.
Kendi's book provides a framework for understanding and actively opposing racism. He distinguishes between not being racist and being antiracist, urging readers towards active participation in creating a just society. is crucial for understanding contemporary approaches to combating racism and must-read for those looking to move beyond passive cultural awareness.
Explores the role of assumptions in our lives and how they can shape our perceptions, decisions, and actions. It discusses the dangers of making assumptions and offers strategies for challenging and testing our assumptions to make better choices.
This novel tells the story of two half-sisters in Ghana and follows their descendants through centuries of history, including the slave trade and its lasting impact. It offers a powerful and moving exploration of identity, history, and the enduring effects of cultural displacement and oppression. This valuable literary resource for understanding the historical depth of cultural issues.
Explores the defensive reactions white people often have when discussing racism and how these reactions perpetuate racial inequality. It significant contribution to contemporary discussions on race and is valuable for understanding the dynamics of privilege and discomfort in intercultural conversations.
Explores the concept of implicit bias and how it affects our understanding of and interactions with others from different cultural backgrounds. It provides scientific insights into the nature of unconscious bias and is crucial for developing a more complete cultural awareness. This book is excellent for deepening one's understanding of the cognitive aspects of cultural awareness.
Explores the roots of bias and provides practical tools for fostering inclusion. It combines research with personal anecdotes to help readers understand their own biases and build more inclusive environments. This valuable resource for deepening understanding of the psychological aspects of cultural awareness and diversity.
A practical guide to recording and analyzing ethnographic observations, with advice on note-taking strategies, ethical considerations, and data management.
A classic work of critical theory, this book argues that the culture industry system of mass production that serves to manipulate and control the masses.
Provides a theoretical framework for understanding intercultural communication competence. It identifies the key skills and knowledge that are necessary for effective communication across cultures.
Argues that many organizations are trapped by their assumptions about how they should operate. It provides a framework for identifying and challenging these assumptions and offers strategies for creating more innovative and effective organizations.
This foundational text in postcolonial studies analyzes the psychological and cultural effects of colonization and the process of decolonization. It offers a critical perspective on power dynamics and cultural identity in the context of historical oppression. is essential for understanding the legacy of colonialism and its impact on contemporary cultural landscapes.
Another classic by Edward T. Hall, this book delves into nonverbal communication across cultures. It highlights the importance of understanding unspoken cues and cultural norms in interactions. Similar to 'Beyond Culture,' it provides essential background knowledge and key text for understanding the historical development of intercultural studies.
Provides a popular account of the history of globalization. It argues that globalization new phenomenon that has fundamentally changed the way the world works. The author, Thomas L. Friedman, Pulitzer Prize-winning journalist who has written extensively on the topic of globalization.
This seminal work in critical pedagogy explores the relationship between the colonizer and the colonized and advocates for a moredialogical and liberatory approach to education. While not exclusively about cultural awareness, its themes of power, oppression, and liberation are highly relevant to understanding cultural dynamics and social justice issues.
Provides insights into the culture of poverty and its impact on individuals and communities. While potentially controversial, it offers a perspective on how socioeconomic factors intersect with cultural understanding. It can be a useful resource for those working in fields related to social work, education, or community development to gain a broader understanding of diverse experiences.
This concise book provides a clear and accessible overview of the concept of nationalism.
Explores the hidden assumptions that shape our lives and provides tools for identifying and challenging them.
A landmark work in anthropology, this book explores the lives of adolescent girls in Samoa, challenging Western assumptions about culture and development. While some of its methodologies have been debated, it remains a classic for illustrating the impact of culture on human experience and is valuable for gaining a broad anthropological perspective on cultural variation.
Examines the impact of globalization on the world of work. It discusses how globalization has led to changes in the global division of labour, the rise of new forms of work, and the decline of traditional forms of work. The author, Peter Dicken, leading expert on the topic of globalization and has written extensively on the topic.
This collection of lectures provides a historical and theoretical grounding in the field of cultural studies, a discipline fundamentally concerned with how culture shapes societies and individuals. It offers a deeper academic perspective on the study of culture. is valuable for graduate students and researchers seeking a comprehensive understanding of the theoretical underpinnings of cultural awareness.
Traces the development of the idea of India as a nation from the ancient period to the present day.
Provides a popular account of the impact of globalization on the world's cultures. It argues that globalization is leading to a convergence of cultures and a decline in cultural diversity. The author, Thomas L. Friedman, Pulitzer Prize-winning journalist who has written extensively on the topic of globalization.
Provides a practical guide to intercultural business communication. It covers topics such as negotiating, managing conflict, and building relationships with people from different cultures.
Explores the challenges to national identity in the globalized world.
Argues that globalization has entered a new phase and that the old rules no longer apply. It discusses the challenges of the global economy in the post-crisis world and the need for new policies to promote growth and stability.
Examines the relationship between globalization and the nation-state. It argues that globalization is eroding the power of the nation-state and that this is leading to a new world order.

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