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Glenn Weadock

Keeping Windows 10/11 working properly is no simple task: it requires recovering systems that go awry, managing updates and servicing channels, monitoring for problems, performance, and reliability; and connecting to systems across the network.

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Keeping Windows 10/11 working properly is no simple task: it requires recovering systems that go awry, managing updates and servicing channels, monitoring for problems, performance, and reliability; and connecting to systems across the network.

Windows 10/11 doesn’t maintain itself: we have to do it! In this course, Maintaining Windows 10/11, you will gain the ability to keep your Microsoft network purring like a well-oiled machine. First, you will learn to recover damaged systems, using different approaches tailored to restoring files, drivers, apps, the operating system itself, and encrypted volumes. Next, you will see how to configure servicing channels and updates using the new Windows-as-a-Service model; manage updates through Group Policy and Intune; and view, remove, update, and troubleshoot updates. Finally, you will explore how to leverage the Windows event logs, how to troubleshoot performance problems with both real-time and extended monitoring, how to connect remotely to systems via command-line remoting as well as Remote Desktop and Quick Assist. When you are finished with this course, you will have the skills and knowledge to maintain Windows 10/11 systems on an ongoing basis in organizations large and small. This course aligns with the learning objectives for the MD-100 exam to obtain certification as a Modern Desktop Administrator Associate.

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What's inside

Syllabus

Course Overview
Lab Setup
Configuring System and Data Recovery
Managing Updates
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Monitoring and Managing Windows
Configuring Remote Connectivity

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for experienced desktop administrators and technicians
Equips learners for the MD-100 exam of the Modern Desktop Administrator Associate certification
Provides a comprehensive foundation for managing Windows 10/11 systems
Covers essential maintenance tasks for Windows systems, including recovery, updates, monitoring, and remote connectivity
Emphasizes practical skills and hands-on exercises for real-world application
Led by industry expert Glenn Weadock, recognized for his expertise in Windows administration

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Maintaining Windows 10/11 with these activities:
Review and organize your course notes and materials
Reviewing and organizing your materials will help you synthesize the information and improve your retention.
Show steps
  • Go through your notes and handouts.
  • Identify key concepts and topics.
  • Organize your materials into a logical structure.
  • Summarize the main points of each topic.
Read Troubleshooting Windows Systems by Ed Tittel
This book is a comprehensive guide to troubleshooting Windows systems and will provide you with valuable insights and techniques for resolving common issues.
Show steps
  • Read the chapters on Event Viewer and Performance Monitor.
  • Review the case studies and troubleshooting scenarios.
Practice troubleshooting events
Practicing troubleshooting events will build your problem-solving skills and provide practice identifying and resolving system issues.
Browse courses on Event Viewer
Show steps
  • Set up a test environment with known issues.
  • Use Event Viewer to identify errors.
  • Analyze the error messages and research solutions.
  • Implement the solutions and verify the issue is resolved.
Four other activities
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Show all seven activities
Network with other Windows administrators
Networking will allow you to connect with professionals in the field and learn from their experiences and best practices.
Browse courses on Networking
Show steps
  • Attend industry events and conferences.
  • Join online communities and forums.
  • Reach out to professionals on LinkedIn.
Attend a workshop on Windows system administration
Attending a workshop will provide you with hands-on practice and expert guidance on key system administration tasks.
Browse courses on System Administration
Show steps
  • Find a workshop that covers Windows system administration.
  • Register and attend the workshop.
  • Participate actively and ask questions.
Write a blog post on a specific Windows system administration topic
Writing a blog post will force you to synthesize your knowledge and share it with others, reinforcing your understanding of the topic.
Browse courses on Blogging
Show steps
  • Choose a specific topic.
  • Research the topic thoroughly.
  • Write a well-structured and informative blog post.
  • Publish the blog post on your own blog or a relevant platform.
Set up a Windows domain
Setting up a Windows domain will provide you with a practical understanding of the core concepts of system administration and network management.
Browse courses on Domain Controllers
Show steps
  • Gather the necessary hardware and software.
  • Install Windows Server on your domain controllers.
  • Configure Active Directory.
  • Create user accounts and groups.
  • Implement group policies.

Career center

Learners who complete Maintaining Windows 10/11 will develop knowledge and skills that may be useful to these careers:
Windows Engineer
Windows Engineers design, implement, and maintain Windows-based computer systems and networks. They also develop and test software applications, and troubleshoot and resolve technical problems. This course is particularly useful because it teaches the skills needed for monitoring and management of Windows systems, including remote connectivity and troubleshooting.
Windows Administrator
Windows Administrators manage and maintain Windows-based computer systems and networks. They also install and update software and hardware, and troubleshoot and resolve technical problems. This course is particularly useful because it teaches the skills needed for monitoring and management of Windows systems, including remote connectivity and troubleshooting.
Computer Systems Analyst
Computer Systems Analysts recommend and implement security measures to prevent unauthorized access to computer systems and data, and to minimize the risk of security breaches. Some also help identify an organization's IT needs and develop information systems to meet those needs. This course is particularly useful because it teaches the skills needed for monitoring and management of Windows systems, ensuring security of the systems and data.
Information Security Analyst
Information Security Analysts plan and implement security measures to protect an organization's computer networks and systems. They also monitor and analyze security systems to identify and respond to potential threats. This course is useful as it covers the skills needed for monitoring and management of Windows systems, ensuring security of the systems and data, and staying up-to-date with the latest security updates.
Systems Administrator
Systems Administrators maintain and oversee the day-to-day operations of computer systems, including servers, desktops, and networks. They also troubleshoot and resolve system problems, and ensure that systems are running smoothly. This course is particularly useful because it teaches the skills needed for monitoring and management of Windows systems, including remote connectivity and troubleshooting.
Security Analyst
Security Analysts identify and assess security risks to an organization's computer networks and systems, and develop and implement security measures to protect against them. This course is useful as it covers the skills needed for monitoring and management of Windows systems, ensuring security of the systems and data, and staying up-to-date with the latest security updates.
Network Administrator
Network Administrators plan, implement, and maintain computer networks. They also monitor and troubleshoot network problems, and ensure that the network is running smoothly. This course is useful in helping build a foundation for managing and maintaining Windows-based networks, including remote connectivity and troubleshooting.
Network Engineer
Network Engineers design, implement, and maintain computer networks. They also monitor and troubleshoot network problems, and ensure that the network is running smoothly. This course may be useful for those interested in working with Windows networks, as it covers the skills needed for managing and maintaining Windows-based networks, including remote connectivity and troubleshooting.
Junior Systems Administrator
Junior Systems Administrators assist in maintaining and overseeing the day-to-day operations of computer systems, including servers, desktops, and networks. They may also troubleshoot and resolve system problems, and ensure that systems are running smoothly. This course is particularly useful because it teaches the skills needed for monitoring and management of Windows systems, including remote connectivity and troubleshooting.
Systems Engineer
Systems Engineers design, implement, and maintain computer systems and networks. They also develop and test software applications, and troubleshoot and resolve technical problems. This course may be useful for those interested in working with Windows systems, as it covers the skills needed for monitoring and management of Windows systems, including remote connectivity and troubleshooting.
Junior Network Administrator
Junior Network Administrators assist in planning, implementing, and maintaining computer networks. They may also monitor and troubleshoot network problems, and ensure that the network is running smoothly. This course is useful in helping build a foundation for managing and maintaining Windows-based networks, including remote connectivity and troubleshooting.
Desktop Support Technician
Desktop Support Technicians provide technical support to users of desktop computers and other devices. They may also install and maintain software and hardware, and troubleshoot and resolve technical problems. This course is useful as it provides a foundation for troubleshooting and resolving technical problems with Windows systems.
IT Support Specialist
IT Support Specialists provide technical support to users of computer systems, including desktops, laptops, and mobile devices. They may also install and maintain software and hardware, and troubleshoot and resolve technical problems. This course is useful as it provides a foundation for troubleshooting and resolving technical problems with Windows systems.
Technology Support Analyst
Technology Support Analysts provide technical support to users of computer systems, including desktops, laptops, and mobile devices. They may also install and maintain software and hardware, and troubleshoot and resolve technical problems. This course is useful as it provides a foundation for troubleshooting and resolving technical problems with Windows systems.
Help Desk Technician
Help Desk Technicians provide technical support to users of computer systems, including desktops, laptops, and mobile devices. They may also install and maintain software and hardware, and troubleshoot and resolve technical problems. This course is useful as it provides a foundation for troubleshooting and resolving technical problems with Windows systems.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Maintaining Windows 10/11.
This official guide from Microsoft provides a comprehensive overview of Windows 10/11 administration, making it an excellent resource for those who need a deep understanding of the operating system.
This comprehensive guide covers all aspects of Windows 10/11 administration, making it an excellent resource for those who need a deep understanding of the operating system.
This official guide from Microsoft provides a comprehensive overview of Windows 10/11 security, making it an excellent resource for those who need to understand the security features of the operating system.
This comprehensive guide covers all aspects of Windows 10/11 PowerShell administration, making it an excellent resource for those who need to automate their tasks and manage their systems more efficiently.
This in-depth guide covers all aspects of Windows 10/11 network administration, making it an excellent resource for those who need to manage their networks effectively.
This concise reference provides quick answers to common questions about administering Windows 10/11, making it a useful resource for those who need quick access to information.
This comprehensive guide provides in-depth coverage of Windows 10/11 internals, including system architecture, networking, storage, security, and more. It valuable resource for IT professionals who want to gain a deeper understanding of how Windows works.
This practical handbook equips readers with the skills and techniques to diagnose and resolve a wide range of issues encountered in Windows 10/11 systems. It offers comprehensive coverage of common problems, advanced troubleshooting methods, and performance optimization strategies.
Provides a comprehensive guide to analyzing and tuning Windows performance, including topics such as performance monitoring, diagnostics, and optimization. It valuable resource for IT professionals who need to improve the performance of Windows systems.
This cookbook offers a collection of practical recipes for managing Windows Server environments. It covers a wide range of tasks, including user and group management, networking, storage, and security. It valuable resource for administrators seeking quick and efficient solutions to common challenges.
This comprehensive guide assists readers in the seamless transition to Windows 10/11. It covers planning, deployment strategies, compatibility considerations, and troubleshooting techniques. It is essential for IT professionals responsible for managing upgrades and migrations.
This concise guide provides a solid foundation for managing Windows Server environments. It covers core concepts such as server roles, Active Directory, networking, storage, and security. It is suitable for beginners and experienced administrators seeking to enhance their skills.

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