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Leading a Customer-Centric Culture

What do great companies have in common? They have a customer-centric culture that makes employees obsessed with the customer experience. Discover how to get your team excited about customer service, with these practical tips from expert Jeff Toister. Jeff explains how to create a vision that gets everyone on the same page, engage employees, and be the customer service champion your company needs. The concepts apply whether you lead a small team, a department, or an entire organization.
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    Length 36m 29s
    Starts On Demand (Start anytime)
    Cost $29/month (Access to entire library- free trial available)
    From LinkedIn Learning
    Instructor Jeff Toister
    Download Videos Only via the LinkedIn Learning mobile app
    Language English
    Subjects Business
    Tags Business Business Skills

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    Rating Not enough ratings
    Length 36m 29s
    Starts On Demand (Start anytime)
    Cost $29/month (Access to entire library- free trial available)
    From LinkedIn Learning
    Instructor Jeff Toister
    Download Videos Only via the LinkedIn Learning mobile app
    Language English
    Subjects Business
    Tags Business Business Skills

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