Leading and Managing People-Centred Change

Week 1: Preparing for change Week 2: During change Week 3: Sustaining change Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for anyone who either leads or manages people or will shortly be in such a position. In particular, it will be useful to people new to leadership roles and practitioners in human resources, organisational development and internal communications.

Topics Covered

• Six key leadership practices to underpin successful change
• Identifying people-focussed benefits
• Appreciating different perspectives of change
• Identifying, analysing and communicating to key people (stakeholders) affected by the change
• Recognising the emotions of, and responses to, change
• Communication styles
• Creating an effective dialogue
• Involving people in the change process
• Monitoring the implementation of change
• Protecting the change from risks and threats
• Sharing practical examples to address issues