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Allison Bell, Dr Julie Hodges, Steven Paterson, Simon Haslam, Nazha Gali, Matti Morovat, Jennifer Smith, Richard Morgan, and Professor Julie Hodges

Week 1: Preparing for change Week 2: During change Week 3: Sustaining change Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for anyone who either leads or manages people or will shortly be in such a position. In particular, it will be useful to people new to leadership roles and practitioners in human resources, organisational development and internal communications.

Topics Covered

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Week 1: Preparing for change Week 2: During change Week 3: Sustaining change Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is designed for anyone who either leads or manages people or will shortly be in such a position. In particular, it will be useful to people new to leadership roles and practitioners in human resources, organisational development and internal communications.

Topics Covered

  • Six key leadership practices to underpin successful change
  • Identifying people-focussed benefits
  • Appreciating different perspectives of change
  • Identifying, analysing and communicating to key people (stakeholders) affected by the change
  • Recognising the emotions of, and responses to, change
  • Communication styles
  • Creating an effective dialogue
  • Involving people in the change process
  • Monitoring the implementation of change
  • Protecting the change from risks and threats
  • Sharing practical examples to address issues

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Reviews summary

People-centred change leadership fundamentals

According to learners, this course provides a solid and practical foundation for leading change with a strong emphasis on the human element. Many find the content, particularly on identifying people-focused benefits and recognizing emotional responses to change, to be immediately applicable to their professional roles. Students frequently praise the engaging instructor delivery and the well-organized structure of the modules. While largely a positive experience, some experienced managers noted that the course might feel too foundational for those seeking advanced strategies, suggesting it is particularly suited for individuals new to leadership roles or in HR/OD functions.
Modules are well-organized with clear content and pacing.
"The structure was clear, and the pacing was just right for a busy professional."
"The modules were well-organized, and the 'Monitoring the implementation of change' section was especially helpful."
"The course materials were comprehensive and easy to follow."
Instructors are knowledgeable, responsive, and deliver content effectively.
"The instructor's delivery was engaging, and the case studies truly brought the concepts to life."
"The instructor was knowledgeable and responsive."
Highly beneficial for individuals new to leadership or change management roles.
"An absolute must for anyone stepping into a leadership role or managing organizational shifts."
"This course is a good overview, and beginners would probably find it more beneficial."
"It covers the basics well for anyone new to change management."
Provides strategies and tools for immediate use in professional settings.
"The content on 'Identifying people-focussed benefits' was incredibly practical and immediately applicable to my project at work."
"I now feel much more confident in my ability to 'Involve people in the change process' effectively."
"I've already started applying several strategies from the course in my organization."
Forum discussions can be unstructured, and some desire more detailed case studies.
"Some of the forum discussions felt a bit unstructured, and there wasn't always clear guidance on how to maximize peer interaction."
"I would have liked more detailed real-world case studies beyond the brief examples provided."
"I felt the practical examples were good but could have been deeper and more varied."
May be too basic for experienced professionals seeking advanced strategies.
"I felt it lacked enough hands-on exercises or tools that I could immediately implement. I was hoping for more advanced strategies."
"This course felt a bit too foundational for my needs. The 'communication styles' section was basic..."
"For those with some experience, it might feel a bit slow or repetitive, I was hoping for more advanced techniques."

Activities

Coming soon We're preparing activities for Leading and Managing People-Centred Change. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Leading and Managing People-Centred Change will develop knowledge and skills that may be useful to these careers:

Reading list

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Provides a comprehensive overview of change management, including its history, theory, and practice.
Provides a strategic approach to change management, helping leaders to create a vision for change and align their organizations behind it.
Focuses on the human side of change management, providing insights into how to manage the emotional and psychological aspects of change.
Concise and accessible guide to change management, providing a summary of the key concepts and tools.
Provides a critical perspective on change management, examining the challenges and limitations of the change process.
Provides a systems perspective on change management, examining the complex interactions between different elements of the change process.
Provides a comprehensive overview of change management, from planning and implementation to sustaining change. It is written by John Kotter, a world-renowned expert on change management, and is highly relevant for anyone who wants to learn about this topic.
Focuses on the human side of change management, and provides real-life stories of how people have successfully led and managed change. It great resource for anyone who wants to understand the emotional and behavioral aspects of change.
Provides a practical guide to change management, helping change agents to navigate the challenges of leading change.
Provides a comprehensive overview of change management, with a focus on practical tools and techniques. It valuable resource for anyone who wants to learn how to implement change effectively.
Focuses on the long-term sustainability of change, and provides a framework for achieving lasting value from change programs. It valuable resource for anyone who wants to ensure that their change efforts have a lasting impact.
Provides a behind-the-scenes look at how McKinsey & Company, one of the world's leading consulting firms, approaches change management. It valuable resource for anyone who wants to learn from the best in the business.
Provides a practical guide to leading and managing change in the digital age. It covers a wide range of topics, from digital transformation to agile change management.
Provides a comprehensive overview of change management, including its importance, benefits, and how to learn about it through online courses.

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