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Dr. Patrick Parra Pennefather

As a result of COVID-19 , millions of us are adapting to working from home, may have lost our jobs, or are looking for ways to reinvent our work to meet social distancing requirements.

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As a result of COVID-19 , millions of us are adapting to working from home, may have lost our jobs, or are looking for ways to reinvent our work to meet social distancing requirements.

  • Designed for individuals and people managing small-to-medium organizations, this introductory course will inspire you to reimagine how you can transform your work with others from a distance, using human-centered and UX design tools that have been applied across various design-oriented companies for decades.
  • Filled with expert conversation, different tools, and reflective visual maps which you can apply to your own context, this primer course is useful for anyone trying to reinvent their work from home.
  • If you enjoy the course and would like to develop a deeper understanding of this topic, we recommend you subsequently enroll in the two-course edX professional certificate program: Human-Centered Design for Work at a Distance , launching on Tuesday, June 30.
  • The certificate builds upon the teachings of this introductory course, offering real-life case studies, live instructor interaction, and expert feedback.

What's inside

Learning objectives

  • 1. learn and assess how to work with others at a distance.
  • 2. learn and apply human-centered design strategies to solve remote work collaboration challenges.
  • 3. exercise visual thinking to prototype, test and receive feedback.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides a primer on how to reimagine remote work through human-centered design tools
Useful for individuals and people managing small to medium-sized organizations
Teaches how to work with others, apply human-centered design strategies, and exercise visual thinking remotely
Suitable for anyone looking to reinvent their work from home

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Re-Imagine Work: Strategies During COVID-19 and Beyond with these activities:
Organize and review course resources
Enhance your understanding by organizing and reviewing course materials regularly.
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  • Create a system for organizing your notes, assignments, and other course materials.
  • Set aside regular intervals to review and reflect on the materials covered.
Review visual thinking techniques
Review visual thinking and mapping techniques to enhance your ability to solve collaboration challenges effectively.
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  • Revisit the concept of visual thinking and its benefits.
  • Explore different visual mapping techniques, such as mind mapping, flow charts, concept mapping.
  • Practice creating your own visual maps to represent and organize complex ideas.
Design a visual map of your ideal remote work collaboration setup
Create a visual map of your ideal remote work collaboration setup to gain clarity and refine your approach.
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  • Identify the essential elements of an effective remote work collaboration setup.
  • Sketch out a visual map that represents your ideal setup.
  • Consider factors such as communication channels, technology tools, and collaboration processes.
  • Refine your visual map based on feedback from colleagues or mentors.
Four other activities
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Participate in online collaboration simulations
Engage in online collaboration simulations to test and improve your skills in real-time.
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  • Join an online platform that offers collaboration simulations.
  • Participate in simulations that replicate real-world remote work collaboration scenarios.
  • Practice using effective communication, problem-solving, and decision-making strategies.
  • Reflect on your performance and identify areas for improvement.
Host a virtual brainstorming session with colleagues
Collaborate with colleagues in a virtual brainstorming session to generate innovative solutions for remote work challenges.
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Show steps
  • Propose the idea of a virtual brainstorming session to your team or colleagues.
  • Set up a video conferencing platform and prepare any necessary materials.
  • Facilitate the session, encouraging active participation and diverse perspectives.
  • Summarize the key ideas and outcomes of the session.
  • Follow up with attendees to share the results and encourage further collaboration.
Implement a human-centered design solution for a remote work collaboration challenge
Apply human-centered design principles to develop and implement a solution for a specific remote work collaboration challenge.
Browse courses on Human-Centered Design
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  • Identify a specific remote work collaboration challenge within your organization or community.
  • Conduct user research to understand the needs and perspectives of stakeholders.
  • Develop a human-centered design solution based on your research findings.
  • Prototype and test your solution with real users.
  • Implement your solution and evaluate its effectiveness.
Participate in online forums and communities related to remote work
Engage with online communities to connect with professionals, share knowledge, and stay informed about best practices in remote work.
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  • Identify and join online forums and communities related to remote work.
  • Actively participate in discussions, asking questions, sharing insights, and offering support.
  • Follow industry leaders and experts in the field to stay up-to-date on trends and best practices.

Career center

Learners who complete Re-Imagine Work: Strategies During COVID-19 and Beyond will develop knowledge and skills that may be useful to these careers:
User Experience (UX) Designer
A UX Designer is responsible for designing and evaluating the user experience of products and services. This course can help you develop the skills you need to create user-centered designs that are both effective and engaging. You will learn how to use human-centered design strategies to solve remote work collaboration challenges, and how to exercise visual thinking to prototype, test, and receive feedback.
Design Researcher
A Design Researcher conducts research to understand the needs of users and to develop insights that can be used to improve products and services. This course can help you develop the skills you need to conduct user research and to use human-centered design strategies to solve remote work collaboration challenges.
Interaction Designer
An Interaction Designer designs and prototypes interactive experiences for products and services. This course can help you develop the skills you need to create user-centered designs that are both effective and engaging. You will learn how to use human-centered design strategies to solve remote work collaboration challenges, and how to exercise visual thinking to prototype, test, and receive feedback.
Service Designer
A Service Designer designs and improves services, such as customer service, healthcare, and education. This course can help you develop the skills you need to use human-centered design strategies to solve remote work collaboration challenges and to create user-centered designs that are both effective and engaging.
Product Manager
A Product Manager is responsible for the development and marketing of products. This course can help you develop the skills you need to use human-centered design strategies to solve remote work collaboration challenges and to create user-centered designs that are both effective and engaging.
Project Manager
A Project Manager is responsible for planning, executing, and closing projects. This course can help you develop the skills you need to use human-centered design strategies to solve remote work collaboration challenges and to create user-centered designs that are both effective and engaging.
Technical Writer
A Technical Writer creates and maintains documentation for products and services. This course can help you develop the skills you need to create user-centered documentation that is both clear and concise. You will learn how to use human-centered design strategies to solve remote work collaboration challenges, and how to exercise visual thinking to prototype, test, and receive feedback.
Information Architect
An Information Architect designs and organizes the structure and content of websites and other digital products. This course can help you develop the skills you need to create user-centered designs that are both effective and engaging. You will learn how to use human-centered design strategies to solve remote work collaboration challenges, and how to exercise visual thinking to prototype, test, and receive feedback.
Graphic designer
A Graphic Designer creates visual designs for products and services. This course can help you develop the skills you need to create user-centered designs that are both effective and engaging. You will learn how to use human-centered design strategies to solve remote work collaboration challenges, and how to exercise visual thinking to prototype, test, and receive feedback.
Web Developer
A Web Developer creates and maintains websites. This course can help you develop the skills you need to create user-centered designs that are both effective and engaging. You will learn how to use human-centered design strategies to solve remote work collaboration challenges, and how to exercise visual thinking to prototype, test, and receive feedback.
Mobile App Developer
A Mobile App Developer creates and maintains mobile apps. This course can help you develop the skills you need to create user-centered designs that are both effective and engaging. You will learn how to use human-centered design strategies to solve remote work collaboration challenges, and how to exercise visual thinking to prototype, test, and receive feedback.
Software Engineer
A Software Engineer designs, develops, and maintains software applications. This course may help you develop the skills you need to use human-centered design strategies to solve remote work collaboration challenges. You will learn how to exercise visual thinking to prototype, test, and receive feedback.
Data Scientist
A Data Scientist collects, analyzes, and interprets data to uncover insights. This course may help you develop the skills you need to use human-centered design strategies to solve remote work collaboration challenges. You will learn how to exercise visual thinking to prototype, test, and receive feedback.
Business Analyst
A Business Analyst gathers and analyzes business requirements to develop solutions to improve business processes. This course may help you develop the skills you need to use human-centered design strategies to solve remote work collaboration challenges. You will learn how to exercise visual thinking to prototype, test, and receive feedback.
Recruiter
A Recruiter finds and hires new employees for a company. This course may help you develop the skills you need to use human-centered design strategies to solve remote work collaboration challenges. You will learn how to exercise visual thinking to prototype, test, and receive feedback.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Re-Imagine Work: Strategies During COVID-19 and Beyond.
Provides practical advice on how to manage and lead remote teams effectively. It covers topics such as setting clear expectations, building trust, and fostering collaboration.
Provides a comprehensive overview of the challenges and opportunities of working in virtual teams. It offers practical tips on how to build trust, communicate effectively, and resolve conflict.
Provides a practical guide to human-centered design. It offers a step-by-step process for understanding user needs, developing solutions, and testing prototypes.
Provides a comprehensive overview of design thinking. It offers a practical guide to using design thinking to solve problems and create innovative solutions.
Provides a practical guide to visual thinking. It offers a step-by-step process for creating visual representations of ideas, concepts, and data.
Provides a practical guide to agile development. It offers a step-by-step process for planning, executing, and monitoring agile projects.
Save
Provides a practical guide to Scrum. It offers a step-by-step process for using Scrum to manage agile projects.
Provides a comprehensive overview of the remote work revolution. It offers practical advice on how to lead, manage, and collaborate remotely.
Provides a vision of the future of work. It offers insights into how to attract new talent, build better teams, and get ahead of the competition.
Provides a practical guide to the Lean Startup method. It offers a step-by-step process for building and testing new businesses.

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