This course is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. This is the capstone course in the Saylor Customer Service certificate program, which aims to provide students with a solid knowledge base in the areas of computer skills, business communications, and best customer service practices.
This course teaches valuable skills*
This is the average pay in the US for people with these skills.
Customer Service Supervisor
Top E-Care Executive
Customer Service Training Mgr.
Customer Service Team Leader
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