Getting Your Customers Involved with ICAgile

This course is a part of ICAgile Certified Professional - Agile Fundamentals, a 5-course Paths series from Pluralsight.

At the core of involving your customers early in the project/product development process is a thorough knowledge of the agile framework and the importance of frequent communication. In Getting Your Customers Involved with ICAgile, part of the ICAgile Certified Professional – Agile Fundamentals Path, you’ll learn how to distinguish between customer roles and engage with each one appropriately. First, you’ll learn what the main customer personas are. Next, you’ll explore how to involve them and gather feedback appropriately, Finally, you’ll discover how to categorize this feedback and fill your product backlog with prioritized tasks to adapt the product. When you’re finished with this course, you’ll have a foundational knowledge of the customer's influence on product development that will help you as you move forward in delivering value to your customers.