Service Innovation
Service innovation means changing the way you serve your customers to create greater value for them and deliver more revenue for your organization. IMD Professor of Service Management Stefan Michel shows you how to identify service innovations—process innovations, new services, and new service-driven business models—and then embed them into your business.
Contents:
- What Is Service Innovation and Why Does It Matter?
- 1. Innovating the Customer
- 2. Innovating Value Constellations
- 3. Designing Around the Customer's Need
- Conclusion
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| Rating | Not enough ratings |
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| Length | 58m |
| Starts | On Demand (Start anytime) |
| Cost | $29/month (Access to entire library- free trial available) |
| From | LinkedIn Learning |
| Instructor | Stefan Michel |
| Download Videos | Only via the LinkedIn Learning mobile app |
| Language | English |
| Subjects | Business |
| Tags | Business Marketing Business Strategy Business Skills Enterprise Marketing Leadership Product Management Sales Management |
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Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile.
Innovation Catalyst $55k
Innovation Technologist $57k
ED, Customer Journeys Service - Strategy & Innovation $57k
Research Librarian for Emerging Technologies and Service Innovation $60k
Innovation Editor $71k
Innovation Developer $72k
Innovation Major Instructor $82k
Innovation Strategist $93k
Global Marketing & Innovation - Manager of Innovation Systems $103k
Process Analyst - Innovation $117k
Senior Global Marketing & Innovation - Manager of Innovation Systems $122k
Innovation Evangelist $276k
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| Rating | Not enough ratings |
|---|---|
| Length | 58m |
| Starts | On Demand (Start anytime) |
| Cost | $29/month (Access to entire library- free trial available) |
| From | LinkedIn Learning |
| Instructor | Stefan Michel |
| Download Videos | Only via the LinkedIn Learning mobile app |
| Language | English |
| Subjects | Business |
| Tags | Business Marketing Business Strategy Business Skills Enterprise Marketing Leadership Product Management Sales Management |
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