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Robert Barcik and Jana Gecelovska

What motivates employees to perform their best? How do you handle conflicts or improve team dynamics? Why do moods and behaviors change in the workplace? If you’ve ever wondered about these questions, then this course on Organizational Behavior is for you.

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What motivates employees to perform their best? How do you handle conflicts or improve team dynamics? Why do moods and behaviors change in the workplace? If you’ve ever wondered about these questions, then this course on Organizational Behavior is for you.

In this course, you’ll learn how to understand, predict, and influence behavior within organizations by combining insights from psychology, sociology, and business administration. You’ll get practical skills you can apply right away, whether you’re a manager, team leader, HR professional, or a student aiming to excel in the field of industrial organizational psychology.

What You'll Learn:

  • Effective Communication and Team Management: Learn how to communicate clearly, motivate team members, and manage conflicts.

  • Understanding Motivation and Behavior: Dive into motivation theories, cognitive biases, and emotional intelligence to understand what drives behavior at work.

  • Organizational Development and Change Management: Explore how to implement effective organizational structures and adapt to changes, including the impact of generative AI on organizational behavior.

  • Navigating Organizational Culture and Politics: Understand organizational culture, power dynamics, and how to influence positive change.

  • Handling Group Dynamics: Learn about group roles, norms, and how to build high-performing teams.

Course Structure:

  • Over 10 hours of engaging video lectures that cover everything from individual behavior to group dynamics and organizational structures.

  • 15+ quizzes to test your understanding and reinforce your learning.

  • 3+ practical assignments to apply the concepts directly to real-world scenarios.

  • Direct support from the instructor through the Q&A section or direct messaging, ensuring you can ask questions and get guidance as you progress.

Why Take This Course?

This course is designed with the same rigor and depth as university-level courses on organizational behavior. It’s based on materials taught at Swedish universities, ensuring academic quality while providing practical, actionable knowledge. You’ll find this course valuable if you are:

  • A professional looking to enhance your leadership and team management skills.

  • A student of organizational behavior, organizational development, or industrial-organizational psychology wanting to deepen your understanding.

  • A manager or team leader aiming to foster a positive and productive workplace.

  • Someone interested in understanding how generative AI is shaping organizational behavior and the future of work.

Real-World Applications:

The skills you gain from this course will help you navigate everyday challenges in the workplace, from motivating your team to managing conflicts and understanding complex group dynamics. Whether you’re aiming to improve your organization’s culture, enhance team performance, or prepare for a role in organizational development, this course provides the tools and knowledge you need.

Enroll Now:

Join thousands of satisfied students who have taken this course to improve their understanding of organizational behavior. Enroll now to start learning, or check out the free preview lectures and course description to see why this course is right for you.

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What's inside

Learning objectives

  • Analyze and improve team dynamics by understanding group roles, norms, and the five stages of group development.
  • Apply motivation theories to inspire and engage employees, enhancing their productivity and job satisfaction.
  • Identify and manage cognitive biases that affect decision-making and behavior within organizations.
  • Navigate organizational culture and politics to foster a positive work environment and drive change.
  • Understand the impact of generative ai on organizational behavior and adapt strategies accordingly.
  • Implement effective conflict management techniques to resolve disputes and maintain a cohesive team.
  • Develop emotional intelligence and empathy to improve communication and leadership skills.

Syllabus

Course Overview
Welcome within the course about Organizational Behavior!
Introduction To Organizational Behavior

In this brief lecture, you get an overview of what is ahead of us in this chapter.

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This lecture will define organizational behavior and explain its role in understanding and predicting human behavior in organizations, focusing on the interplay between individuals, groups, and the organization as a whole.

We will discuss the relevance of organizational behavior for enhancing organizational effectiveness, improving decision-making, and promoting a positive work environment that fosters employee satisfaction and productivity.

This lecture will explore various disciplines that contribute to the study of organizational behavior, including psychology, sociology, anthropology, and political science, and how they help us better understand human behavior in organizations.

This lecture explores the various challenges and opportunities in Organizational Behavior, including economic pressures, workforce demographics, and the role of technology. You'll learn about navigating these complexities, leveraging diversity for innovation, and the importance of ethical behavior and sustainability in modern organizations.

In this lecture, we will discuss the major approaches to management, such as classical, behavioral, and modern approaches, and their implications for organizational behavior.

This lecture will examine the Hawthorne Studies and their significance in understanding the social and psychological aspects of the workplace. We will discuss how these studies contributed to a shift in focus from purely technical concerns to the human element in organizations.

In this lecture, we will discuss Parkinson's Law, which posits that work expands to fill the time available for its completion. We will explore its implications for time management, productivity, and organizational efficiency.

This lecture will introduce the concept of evidence-based management, which emphasizes the use of empirical research, data analysis, and critical thinking in organizational decision-making. We will discuss the benefits and challenges of this approach.

Analysis of emerging issues within the Orion Project Team

So, did you grasp the basics of the field?

Individual In Organization

In this insightful lecture, we examine the crucial role of intellectual and physical abilities in Organizational Behavior. We'll explore the importance of these abilities in the workplace. You will also learn effective strategies for assessing and developing abilities to create an inclusive and productive work environment.

This lecture will discuss the concept of attitudes, their components, and their impact on workplace behavior. We will also explore how organizations can foster positive attitudes among employees.

We will examine the relationship between attitudes and behavior, discussing various theories that explain how and why attitudes influence workplace behavior.

In this article, we will explore the concepts of job satisfaction and employee engagement, their importance in the workplace, and their impact on individual and organizational performance.

We will discuss the consequences of job dissatisfaction, including absenteeism, turnover, and reduced productivity, and explore strategies organizations can implement to minimize dissatisfaction and its negative effects.

This lecture will introduce emotions and moods, discuss their differences, and explain their relevance in the workplace.

This lecture will examine the basic emotions that individuals experience, such as joy, sadness, anger, surprise, and fear. We will explore how these emotions can influence an individual's actions, decisions, and interactions in a workplace setting.

This lecture will further explore the role and function of emotions in the workplace. We will discuss how emotions can affect individuals' work performance, job satisfaction, team dynamics, and leadership.

In this lecture, we'll introduce the concept of emotional intelligence and discuss its importance for effective communication, leadership, and teamwork in the workplace.

In this lecture, you will explore the concept of personality in organizational behavior, understanding how individual traits influence workplace interactions, job satisfaction, or team dynamics.

Quiz 2: Individual in Organization

This lecture will introduce the Big Five Personality Model, discussing each dimension (openness, conscientiousness, extraversion, agreeableness, and neuroticism) and how they impact individual behavior and interactions in organizations.

In this lecture, you will learn about the foundational role of values in organizational behavior and how they influence individual attitudes, behaviors, and decision-making processes within the workplace.

This lecture will examine the concepts of John Holland's Theory, Person-job fit and Person-organization fit, explaining their importance for job satisfaction, performance, and organizational commitment.

In this lecture, we'll explore strategies for managing perceptions in the workplace, aiming to reduce misperceptions and enhance communication and understanding among employees.

This lecture will introduce attribution theory, discussing how individuals attribute causes to events and behaviors, and how these attributions can influence their reactions and decisions in the workplace.

In this lecture, we connect the dots between understanding of how individuals perceive, interact, and fit within their organizational environments and a pivotal aspect of organizational life — decision making.

In this lecture, we will discuss different decision-making models, including the rational model, bounded rationality, and intuition, and their implications for individual behavior in organizations.

This lecture explore the complexities of decision-making within organizations, focusing on how individual differences and organizational constraints shape these processes.

This lecture will explore common biases and errors in decision-making, discussing how they can influence the decision-making process and what strategies can be employed to mitigate their effects.

In the article, we'll discuss the role of creativity and innovation in organizations, explaining how they can be fostered at the individual and organizational level to enhance performance and competitiveness.

In this lecture, you will learn about the importance of diversity in organizations, including its types, challenges such as workplace discrimination, and strategies for effective diversity management.

The Emotional Shift in Startup Valley
Quiz 3: Individual in Organizations
Motivation and Performance

In this brief lecture, you get an overview of what is ahead of us in the lecture.

This lecture will define motivation, discuss its importance in the workplace, and explain the difference between intrinsic and extrinsic motivation.

In this lecture, we'll discuss Maslow's Hierarchy of Needs Theory, explain its key principles, and discuss its implications for motivating employees in the workplace.

We will explore Herzberg's Two-Factor Theory, explaining the concepts of hygiene factors and motivators, and how they contribute to job satisfaction and motivation.

This lecture will introduce McClelland's Theory of Needs, which highlights the importance of achievement, power, and affiliation needs in motivating behavior.

In this lecture, we'll discuss Self-Determination Theory, focusing on the role of autonomy, competence, and relatedness in fostering intrinsic motivation.

We'll introduce Bandura's Self-Efficacy Theory, discussing how beliefs in one's abilities can impact motivation, performance, and goal attainment.

Quiz 4: Motivation and Performance

This lecture will explain the Goal Setting Theory, emphasizing the importance of setting specific, challenging, and attainable goals in enhancing motivation and performance.

We will discuss the Reinforcement Theory, explaining how positive and negative reinforcement, punishment, and extinction can be used to influence behavior in the workplace.

This lecture will introduce the Equity Theory and the concept of Organizational Justice, discussing how perceptions of fairness can influence motivation, job satisfaction, and employee morale.

In this lecture, we'll explore Vroom's Expectancy Theory, explaining how an individual's motivation is influenced by their beliefs about effort-performance relationships, performance-reward relationships, and the attractiveness of rewards.

We will discuss the role of job design in motivation, focusing on approaches like job enrichment, job enlargement, and job rotation, and how they can enhance job satisfaction and motivation.

In the final lecture of this module, we'll explore the concept of performance management, discussing the importance of setting clear performance expectations, providing regular feedback, and recognizing employees' achievements in enhancing motivation and performance.

Designing Motivating Jobs
Quiz 5: Motivation and Performance
Groups and Teams In Organization

This lecture will define groups, explain their types, and highlight their importance in the workplace.

In this session, we'll introduce Tuckman's five-stage model of group development—forming, storming, norming, performing, and disbanding—and discuss its implications for team management.

We will examine concept of roles within groups, explaining the difference between formal and informal roles, and discussing their influence on group behavior and performance.

This lecture will discuss norms, the unwritten rules that govern behavior within a group, and explore how they can influence group members' interactions and the group's overall effectiveness.

We'll introduce the concept of status within groups, discussing how status is determined and its impact on group dynamics and individual behavior.

In this session, we'll examine the impact of group size on its functionality, discussing the benefits and drawbacks of both small and large groups.

Quiz 6: Groups and Teams in Organization

This lecture will explore the process of group decision-making, discussing the advantages and potential pitfalls of collective decision-making.

We will explore the concept of groupthink, a phenomenon where the desire for group harmony leads to poor decision-making, and discuss how to prevent it.

This lecture will clarify the difference between teams and groups, focusing on how the interdependence and shared objectives in a team set it apart from a group.

In this lecture, we'll discuss different types of teams and how they contribute to organizational success.

This lecture explores the essential elements for creating and sustaining high-performance teams in modern organizations. We focus on the importance of diverse skill sets, clear communication, mutual trust, and the ability to handle conflict constructively.

In the final lecture of this chapter, we'll examine the role of team dynamics in team effectiveness.

Assignment 4: Navigating Group Development and Dynamics
Quiz 7: Groups and Teams in Organization
Organization As a Whole

We'll explore various types of organizational structures, such as functional, divisional, matrix, and flat structures, and discuss the pros and cons of each.

This lecture will explore the key components of organizational design: division of labor, hierarchy, spans of control, and the balance between centralization and decentralization.

This lecture will discuss the concept of organizational culture, explaining its elements, its influence on employee behavior and decision-making, and how it can be shaped and managed.

We will define power and discuss its sources within an organization. We'll also differentiate between formal and personal power.

In this lecture, we'll discuss the formal and informal bases of power.

This session will examine various tactics individuals and groups can use to gain and exercise power in an organization.

Quiz 8: Power Tactics

We'll explore the concept of organizational politics, its implications for the workplace, and how employees perceive and react to it.

This lecture will discuss impression management, a conscious or subconscious process where people attempt to influence the perceptions of others about a person, object, or event in an organization.

Quiz 9: Impression Management

This lecture examine the three primary perspectives on conflict in the workplace: the traditional, interactionist, and resolution-focused views.

In this lecture, we examine the five stages of the traditional conflict process within organizations. We explore how conflicts arise, evolve, and are ultimately resolved, focusing on the dynamics of communication, structure, personal variables, and group strategies.

In our previous lecture, we discussed various stages of the conflict process. In this article, we'll explore strategies for conflict management such as collaborating and avioding, in more detail, examining their practical applications and implications within organizational settings. Moreover, we will discuss additional techniques like mediation and facilitation.

In the final lecture of this chapter, we'll introduce the concept of negotiation, discussing the phases of the negotiation process, strategies for effective negotiation, and the role of negotiation in conflict resolution and decision-making.

Quiz 10: Organisation As a Whole
How Generative AI Influences Organizational Behavior?

We will explore Basic Generative AI personas, or in other words, we will classify individuals based on their relationship to this technology.

In this insightful lecture, we will explore how people commonly perceive generative AI and what the correct perspective should be.

We will continue exploring Generative AI impact on organizational behavior, focusing on group/team communication and collaboration.

We will investigate the dynamic between human immersion and the integration of Generative AI in our work processes.

In this lecture, we'll examine the three key aspects of employee output—amount, novelty and authenticity—and discuss how Generative AI is reshaping each of these dimensions.

Given that creativity plays a crucial role in shaping our output and performance within organizations, this lecture will explore the intersection of creativity and Generative AI.

In this lecture, we will discuss the growing concerns about automation and the potential of Generative AI to replace human jobs.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores the impact of generative AI on organizational behavior, which is a timely and relevant topic for professionals adapting to technological advancements
Provides practical skills in communication, team management, and conflict resolution, which are immediately applicable in real-world workplace scenarios
Draws from psychology, sociology, and business administration, offering a comprehensive and interdisciplinary approach to understanding organizational behavior
Includes quizzes and practical assignments, which reinforce learning and allow for the application of concepts to real-world situations
Based on materials taught at Swedish universities, ensuring academic rigor and depth, which may appeal to learners seeking a university-level understanding
Examines various management approaches, including classical, behavioral, and modern, which provides a historical context for current organizational practices

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Organizational Behavior with these activities:
Review Basic Psychology Concepts
Strengthen your understanding of fundamental psychological principles to better grasp the individual and group dynamics discussed in the course.
Browse courses on Cognitive Biases
Show steps
  • Review introductory psychology textbooks or online resources.
  • Take practice quizzes on key psychological concepts.
  • Summarize the main theories of motivation and behavior.
Create a Resource Guide on Motivation Theories
Consolidate your understanding of motivation theories by creating a comprehensive resource guide.
Show steps
  • Gather information on various motivation theories.
  • Summarize the key principles of each theory.
  • Provide examples of how to apply each theory.
  • Organize the information into a user-friendly guide.
Read 'Thinking, Fast and Slow' by Daniel Kahneman
Gain insights into cognitive biases and decision-making processes that are highly relevant to understanding organizational behavior.
Show steps
  • Read the book, focusing on sections about biases.
  • Take notes on how these biases affect workplace decisions.
  • Reflect on personal experiences where these biases were present.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Conflict Resolution Role-Playing
Improve your conflict management skills by practicing different conflict resolution techniques in simulated scenarios.
Show steps
  • Create realistic conflict scenarios.
  • Role-play different conflict resolution strategies.
  • Evaluate the effectiveness of each strategy.
Read 'The Culture Map' by Erin Meyer
Understand how cultural differences impact organizational behavior in a global context.
Show steps
  • Read the book, focusing on cultural dimensions.
  • Reflect on how these dimensions affect workplace interactions.
  • Identify strategies for navigating cultural differences.
Analyze Team Dynamics in a Real-World Setting
Apply the concepts of group dynamics and team management learned in the course to a real-world team or organization.
Show steps
  • Choose a team or organization to observe.
  • Observe team interactions and communication patterns.
  • Identify roles, norms, and potential conflicts.
  • Write a report analyzing the team's dynamics.
Create a Presentation on Generative AI in Organizations
Deepen your understanding of how generative AI is impacting organizational behavior by researching and presenting your findings.
Show steps
  • Research the latest trends in generative AI.
  • Identify specific ways AI affects workplace dynamics.
  • Prepare a presentation summarizing your findings.
  • Present your findings to peers or colleagues.

Career center

Learners who complete Organizational Behavior will develop knowledge and skills that may be useful to these careers:
Team Leader
A Team Leader is responsible for guiding a team to achieve its goals. Team leaders often need to motivate team members, handle conflicts, and improve communication. This course is directly applicable to a Team Leader as it provides practical skills in team management including how to build high performing teams. The course material on understanding individual motivations and decision making is also of great use. This course helps a team leader understand how to foster a positive work environment and ensure team goals are met.
Human Resources Manager
A Human Resources Manager is responsible for overseeing all aspects of employee relations. This includes recruitment, onboarding, training, and conflict resolution. This course on Organizational Behavior helps a Human Resources Manager by providing insights into employee motivation, behavior, and team dynamics. It also enhances their understanding of organizational culture and how to foster a positive working relationship between employees and management. The course's focus on communication and conflict management is directly applicable to the daily tasks of a Human Resources Manager.
Employee Relations Specialist
An Employee Relations Specialist is responsible for handling employee concerns and maintaining positive work environments. This role requires a strong understanding of human behavior and conflict resolution. This course on Organizational Behavior helps an employee relations specialist by teaching the psychology behind behavior, motivation, and team dynamics, as well as providing strategies for effective communication, and conflict management. The course material will help in fostering a positive workplace culture and resolving disputes effectively.
Workplace Mediator
A Workplace Mediator is responsible for resolving disputes between employees or teams in an organization. This role demands a deep understanding of conflict resolution techniques, communication, and group dynamics. This course on Organizational Behavior is particularly helpful for anyone in a mediation role because the course covers conflict management strategies, communication skills, and group behavior. Further, the course provides workplace knowledge in the areas of organizational culture, power dynamics, and negotiation, giving a mediator the tools to resolve disputes effectively.
Training and Development Specialist
A Training and Development Specialist designs and implements programs to enhance employee skills. This crucial role requires a deep understanding of learning theories and organizational behavior. This course helps a training professional understand the science behind motivation and engagement, while providing insight into how to create effective team training programs. This course is perfect for anyone who wants to become a training and development specialist by helping them to leverage knowledge of psychology and sociology, to improve training outcomes and implement strategies that are both effective and well-received by employees.
Management Consultant
A Management Consultant analyzes organizational problems, then designs and recommends solutions. Their work involves understanding how various factors affect the effectiveness of an organization. The material in this course on Organizational Behavior provides a strong foundation for a Management Consultant, covering topics such as team management, organizational culture, and change management. The course especially helps consultants understand how to navigate complex group dynamics to help their clients improve performance and adapt to change.
Change Management Specialist
A Change Management Specialist is responsible for guiding organizations through periods of transition. This role requires a deep understanding of how individuals and groups react to change. This course helps a change management specialist to implement change effectively, by giving students the opportunity to explore strategies for developing organizational structures and managing the human element of change. The course also covers the impact of technologies such as generative AI on organizational behavior, a key consideration in today's rapidly evolving workplace.
Leadership Development Coach
A Leadership Development Coach works with managers and executives to enhance their leadership skills. This role requires a deep understanding of leadership theories, motivation, and team dynamics. This course is an excellent fit for anyone who aspires to become a leadership coach, providing a useful understanding of management approaches. This course provides those in leadership development with the tools required to create impactful coaching sessions that improve leadership effectiveness.
Project Manager
A Project Manager is responsible for overseeing the planning, execution, and completion of specific projects within an organization. This role requires the ability to manage teams, communicate effectively, and resolve conflicts. This course provides a project manager with tools to better lead their teams. The course explores team dynamics, communication strategies, and conflict resolution techniques, all of which are essential for a Project Manager to succeed. The course will help improve the project manager's performance and the team's success.
Organizational Development Specialist
An Organizational Development Specialist is responsible for implementing strategies to enhance organizational effectiveness. This specialist often uses knowledge of psychology, sociology, and business administration. This course in Organizational Behavior may be useful for this type of work, exploring topics such as team dynamics, organizational structure, and change management. This course allows a specialist to use evidence based strategies to understand the human side of organizations and improve performance.
Corporate Trainer
A Corporate Trainer develops and delivers training programs for employees within an organization. This role demands a solid understanding of adult learning principles, motivation, and team dynamics. This course in Organizational Behavior may be helpful for anyone looking to become a corporate trainer. It gives trainers a deep understanding of how to engage employees and create learning experiences that stick. This course helps trainers become more effective by using the course material to create better training programs.
Recruitment Specialist
A Recruitment Specialist is responsible for attracting, screening, and selecting new employees for an organization. This role requires an understanding of employee motivation, job satisfaction, and cultural fit. This course in Organizational Behavior may be useful for those in recruitment as it explores the factors that influence employee behavior and performance. The modules in this course focusing on individual differences, attitudes, and values will provide valuable insight into candidate assessment and selection.
Organizational Psychologist
An Organizational Psychologist applies psychological principles to improve workplace performance and employee well-being. This role often requires advanced graduate degrees such as a master's or doctorate, and a very high level of proficiency in human behavior. This course may be useful for someone considering this career, as it covers central topics such as motivation, group dynamics, and organizational culture, providing an introduction to the scientific study of organizations and behavior.
Diversity and Inclusion Officer
A Diversity and Inclusion Officer is responsible for creating and implementing strategies to foster a more inclusive workplace. This role requires understanding of individual differences, cultural dynamics, and how to create effective change. This organizational behavior course may be useful for a Diversity and Inclusion Officer, exploring topics such as perception, diversity management, and organizational dynamics. This course provides valuable concepts for creating a positive and inclusive workplace.
Business Analyst
A Business Analyst identifies and analyzes business needs, and then recommends solutions which may include changes to an organization's structure. This often requires an understanding of how individuals and groups behave. This course on Organizational Behavior may be helpful for a business analyst, providing insights into organizational structures, group dynamics, and change management. The course may help this professional better assess the impact of proposed changes on employees, and improve efficiency and effectiveness.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Organizational Behavior.
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Explores the two systems that drive the way we think. It provides a deep dive into cognitive biases and decision-making processes. Understanding these concepts is crucial for analyzing individual and organizational behavior, especially when discussing decision-making models and biases in the workplace. This book is commonly used in business schools and is highly relevant for this course.
Provides a framework for understanding cultural differences and their impact on international business. It is particularly useful for understanding how cultural norms affect communication, feedback, and leadership styles in global organizations. This book adds breadth to the course by providing a global perspective on organizational behavior. It valuable resource for anyone working in multicultural teams or organizations.

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