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Automata Technology and Drew W Smith

Now Updated for iOS 18 and macOS 15 Sequoia.

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Now Updated for iOS 18 and macOS 15 Sequoia.

Aligned with the Apple Certified IT Professional certification requirements, this course covers all the essential knowledge and skills needed to pass the Apple Deployment and Management exam. Through a blend of theoretical knowledge and practical exercises, participants will gain proficiency in Apple's ecosystem, including macOS, iOS, iPadOS, and more. Upon completion of this course, participants will be well-prepared to take the Apple Deployment and Management exam and earn the esteemed Apple Certified IT Professional certification, identifying them as experts in deploying and managing Apple devices in any professional setting.

This course begins by introducing you to various deployment models for Apple devices, including Automated Device Enrollment, and how to choose the best approach for your organization. We explore various management tools and techniques including a deep dive into management solutions like Apple Business Manager, exploring app distribution and volume purchasing as well as Mobile Device Management (MDM) selection and configuration. As the course continues, you will learn how to configure network settings for Apple devices, troubleshoot common network issues, and optimize your enterprise network. Finally, students will receive targeted preparation tips, strategies, and practice exam questions to help them tackle the Apple Deployment and Management exam confidently.

With this course, you'll not only achieve certification but also acquire the skills that will set you and your organization up for success when deploying and managing a hundreds or even thousands of Apple devices.

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What's inside

Learning objectives

  • Students will be fully prepared to take and pass the apple management and deployment exam, earning the apple certified it professional badge.
  • Students will not only learn about apple products but also how to optimize their it infrastructure to work best with apple devices.
  • Students will gain valuable knowledge about the various enrollment and management capabilities when deploying apple endpoints.
  • Students will gain practical experience in planning for a large-scale deployment of apple devices in businesses of all sizes.

Syllabus

This section introduces students to the instructor, the course structure, and any required hardware and software required to complete the course.
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In this lesson, we introduce you to the instructor of the course.

In this lecture, students will get a high level overview of the structure of the course and what to expect in terms of assignments, quizzes, lectures, and practical demonstrations.

In this lecture I briefly discuss strategies to get the most out of this course and how to best prepare for the Apple Deployment and Management exam.

In this lesson students will learn about the hardware, software, and service requirements for the course.

This course has been updated with new lessons, quizzes, and exam questions in alignment with changes made from the DEP-2024 to the DEP-2025 certification exam.

A quick note about the change in nomenclature from Apple IDs to Apple Accounts.

This lecture introduces students the the concept of Mobile Device Management (MDM).

In this lecture students learn how a MDM server communicates with managed clients.  How the clients get enrolled in management and how Apple Push Notifications are used in the management process.

This lecture introduces students to the concept of Declarative Device Management, a new form of the MDM protocol.

In this lecture students learn all about the built-in features of every Apple operating system that enables MDM based management.

This lecture provides students with information on ownership models and which models are used with what kind of device enrollment process.  User enrollment vs Device enrollment is explored.

In this optional lesson, I have included a ‘Deep Dive’ podcast that I generated with NotebookLM that covers the topics presented in this section using the presentation, videos, and apple documentation linked therein.

In this lesson, we take a deep dive into all of the things to consider when selecting a Mobile Device Management solution.

In this lesson we begin walking through the network-related decisions and considerations when planning a large deployment of Apple devices.

This lecture continues to explore network configurations as it relates to ultra-secure enterprise networks.

This lecture hits the high points when planning to support a large number of Apple devices via wireless networks.

Support for Apple services like Bojour, AirPlay and the network configurations to support Apple Push Notifications are discussed in this lecture.

In this lesson we introduce students to various authentication technologies such as Kerberos and Platform SSO.

In this lesson students learn about device security and options for protecting organization data and apps on managed devices.

This lesson discusses various MDM based security features for device restrictions, including enforcing some security policies on personally owned devices.

This lesson is a basic overview of how digital certificates are structured and how they work.

In this lesson students are introduced to Apple School Manager and Apple Business Manager.  What features are provided and how to sign up for one of these two services is also explored.

This lesson demonstrates the overall interface and organizational settings for Apple Business Manager as an example. Apple School Manager options are discussed as they are similar in almost every respect.

In this lesson students learn how to configure a connection between Apple Business Manager and their MDM using Mosyle as an example.

In this lesson students learn how to add additional locations to their Apple Business Manager instance.  This could include different buildings, campuses, or office locations.

This lesson demonstrates how to add additional user accounts to Apple Business Manager.  Enabling options like Sign in with Apple, creation of the Managed Apple ID, and assigning Roles are also covered.

In this lesson students learn how to add both an iOS device and a Mac with Apple Silicon that were not purchased directly from Apple by the organization to Apple Business Manager's devices database.

In this lecture students will learn about the how to register, capture, and federate their organization's domain in Apple Business Manager.

In this demonstration students step through the process of verifying their domain, configuring federation on that domain, and how to generate federated Managed Apple Accounts.

In this lesson students learn about service restrictions that can be enabled in Apple Business Manager that govern how Managed Apple Accounts can be used with Apple's online services.

In this lesson we showcase some of the new device management features recently added to Apple Business Manager including disabling Activation Lock.

In this lesson students will learn all about how to purchase Apps and Books through Apple Business Manager and then make that content available for assignment through their MDM.

In this lecture students are introduced to the Content Caching service available on every Mac.  The multiple benefits of this feature are examined and discussed.

This lesson demonstrates how to configure a Mac for content caching.  Standard and Advanced options are explored.

In this lesson students are shown how to maintain their Content Caching server(s) via Activity Monitor as well as using command-line utilities.

In this lesson students learn about how to assign devices to an MDM and how to configure automatic device assignments.

This lesson introduces students to Apple Configurator for iPhone and Apple Configurator for Mac.  The use cases for each and the general setup and user interfaces are explored.

In this lesson students are introduced to Blueprints in Apple Configurator for Mac.  We build and deploy a custom Blueprint to a test iPad.

Students are given a deep dive into creating configuration profiles.  Best practices for profile installation is discussed and in the practical application section of this lesson, students are shown how to create a configuration profile with a passcode payload that gets added to our Blueprint.

In this lesson students get a demonstration of how to setup Automated Device Enrollment in Mosyle's MDM solution for iOS.

In this lesson students get a demonstration of how to setup Automated Device Enrollment in Mosyle's MDM for macOS.

This lecture discusses the difference between personalization and pre-configuration when it comes to selecting and enforcing device settings in an MDM.

In this lesson we discuss the topic of Device Enrollment and why you would need to use this for organization-owned devices over Automated Device Enrollment.

This lesson demonstrates to students how to use an MDM to create and export a *.mobileconfig profile that can be used for Device Enrollment.

This lesson explains how to use the command-line in macOS to manage MDM profiles, particularly for enrolling devices in management via a script.

This lecture is a deep-dive into User Enrollment.  Topics including limitations to device management and enrollment methods are explored.

In this demonstration students will see the end-user experience of both available methods for User Enrollment.

In this lesson students will learn how to configure Account Driven User Enrollment using Federated Managed Apple Accounts.

This lecture provides an overview of the features and system requirements to implement Shared iPad.

In this short lecture, students are challenged to think proactively on how best to support their end-users when deploying managed devices in their organization.

In this lesson students learn how to create a Wi-Fi configuration profile for WPA2/3 connections.

This lecture is a deep-dive for configuring Wi-Fi and certificate payloads for 802.1X networks.

This lecture introduces students to the automatic certificate technologies of SCEP and ACME.

In this demonstration, students are shown how to configure an Internet proxy payload for a Network configuration profile.

This demonstration provides students with an example of how to configure a VPN server payload for iOS and macOS.

In this lecture, students are introduced to managed distribution and the benefits of using this method over issuing redemption codes for Apps and Books.

In this demonstration, students see the step-by-step process for redeeming an app, synching it to an MDM server, and assigning it to a device through the Mosyle MDM solution.

In this lecture, students are introduced to identity services, the various single sign-on methodologies, and how they work on Apple platforms.

In this demonstration students see how Kerberos SSO works with an on-prem Microsoft Active Directory domain.

In this demonstration students learn how to configure Enterprise SSO for single sign-on of iOS devices to corporate resources using a Microsoft Entra ID tenant.

In this demonstration students learn how to configure Platform SSO, allowing macOS users to sign into their Mac using their Microsoft Entra ID credentials.

In this optional lesson, I have included a ‘Deep Dive’ podcast that I generated with NotebookLM that covers the topics presented in this section using the presentation, videos, and apple documentation linked therein.

This lecture kicks off our section on data security.  This lesson presents Apple's solution for data separation between organization-owned and user-owned data and Apps.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Prepares learners to pass the Apple Deployment and Management exam, validating their expertise in managing Apple devices within professional environments
Covers deployment models like Automated Device Enrollment, enabling learners to choose the best approach for their organization's Apple device management
Explores Mobile Device Management (MDM) solutions, including Apple Business Manager, app distribution, and MDM configuration, which are essential for effective device management
Includes targeted preparation tips, strategies, and practice exam questions, which are helpful for learners to tackle the Apple Deployment and Management exam confidently
Updated for iOS 18 and macOS 15 Sequoia, which ensures the content is current and aligned with the latest Apple ecosystem features
Requires specific hardware, software, and services, which may pose a barrier for some learners without access to these resources

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Reviews summary

Apple device deployment & management exam prep

According to learners, this course is a largely positive (positive) resource for preparing for the Apple Deployment and Management certification exam. Students find the course content to be well-structured (positive) and praise the instructor's clear explanations (positive). Many highlight the course's focus on practical application (positive), covering essential topics like MDM (neutral), Apple Business Manager (neutral), and Automated Device Enrollment (neutral). Some learners specifically noted that the course has been updated for the latest OS versions and certification requirements (positive), making it highly relevant. While the course provides a solid foundation (positive), a few reviewers suggested supplementary practice is beneficial for exam success.
Well-organized structure guides learning progressively.
"The course follows a logical flow, building from basic concepts to advanced topics."
"Modules are well-defined and cover the syllabus comprehensively."
"Liked how each section focused on a specific area of Apple device management."
Content is current, aligning with latest Apple OS/cert.
"Glad to see the updates for iOS 18 and macOS 15; makes the course very current."
"The alignment with the DEP-2025 exam was crucial for my choice."
"Latest changes like Platform SSO are covered, which is great."
Instructor explains complex topics clearly and concisely.
"The instructor breaks down difficult concepts like Declarative Management very well."
"Lectures are easy to follow, and the demonstrations are spot on."
"Instructor's knowledge and teaching style make learning enjoyable."
Covers practical skills essential for IT professionals.
"The information on MDM solutions and ABM workflows is directly applicable to my job."
"Really appreciated the hands-on examples for ADE and Configurator."
"Learned valuable techniques for managing devices in an enterprise environment."
Prepares effectively for the Apple certification exam.
"This course is exactly what I needed to prepare for the Apple Deployment and Management exam. Covers all the key areas."
"Felt well-prepared for the certification test after completing the lectures and practice questions."
"The section on exam strategies was particularly helpful in building my confidence for the test."
Additional hands-on practice recommended for mastery.
"While the course is great, I found I needed extra time practicing configurations myself."
"Don't rely solely on the course demos; set up your own lab if possible."
"For exam success, supplementing the course with real-world practice is key."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Apple Deployment and Management Certification Training 2025 with these activities:
Review Basic Networking Concepts
Reinforce your understanding of networking fundamentals to better grasp the network configuration aspects of Apple device deployment and management.
Browse courses on Network Configuration
Show steps
  • Review the OSI model and its layers.
  • Study common networking protocols like TCP/IP, DNS, and DHCP.
  • Practice subnetting and IP addressing exercises.
Read 'Mastering macOS Deployment'
Gain in-depth knowledge of macOS deployment strategies and best practices to complement the course material.
Show steps
  • Read the chapters related to deployment strategies and configuration management.
  • Take notes on key concepts and best practices.
  • Compare the book's recommendations with the course content.
Plan a Mock Apple Device Deployment
Apply the course concepts by designing a deployment plan for a hypothetical organization, solidifying your understanding of the entire process.
Show steps
  • Define the organization's requirements and goals.
  • Choose appropriate deployment models and management tools.
  • Outline the steps for device enrollment, configuration, and security.
  • Document the plan and present it to peers for feedback.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Configuration Profile Guide
Deepen your understanding of configuration profiles by creating a guide that explains their purpose, structure, and usage in Apple device management.
Show steps
  • Research different configuration profile payloads and their settings.
  • Write clear and concise explanations for each payload.
  • Include examples of how to create and deploy configuration profiles.
  • Share the guide with other students for review.
Follow MDM Configuration Tutorials
Enhance your practical skills by following tutorials on configuring a specific MDM solution for Apple devices.
Show steps
  • Select an MDM solution (e.g., Mosyle, Jamf, Intune).
  • Find tutorials on enrolling devices, configuring profiles, and managing apps.
  • Follow the tutorials step-by-step and document your progress.
  • Troubleshoot any issues you encounter along the way.
Read 'Apple Device Management: A Unified Approach'
Expand your knowledge of Apple device management with a comprehensive guide covering various platforms and techniques.
Show steps
  • Read the chapters related to your specific areas of interest.
  • Take notes on key concepts and best practices.
  • Compare the book's recommendations with the course content.
Contribute to an Open-Source MDM Project
Deepen your understanding of MDM by contributing to an open-source project, gaining hands-on experience with real-world challenges.
Show steps
  • Find an open-source MDM project on GitHub or GitLab.
  • Review the project's documentation and code.
  • Identify a bug or feature to work on.
  • Submit a pull request with your changes.

Career center

Learners who complete Apple Deployment and Management Certification Training 2025 will develop knowledge and skills that may be useful to these careers:
Mobile Device Management Administrator
A Mobile Device Management Administrator specializes in managing and securing mobile devices within an organization. This course is directly relevant to this career, as it focuses on the deployment and management of Apple devices. The course covers Mobile Device Management frameworks, enrollment processes, and configuration profiles. The skills gained in this course, including using Apple Business Manager for app distribution and managing device security, will allow an MDM administrator to be highly effective in their role. A solid understanding of how to make a large-scale MDM deployment is also critical.
System Administrator
A System Administrator is responsible for the upkeep, configuration, and reliable operation of computer systems, especially in a business environment. This course provides the skills necessary to effectively manage Apple devices, a crucial part of many modern IT infrastructures. The course's deep dive into Mobile Device Management, Automated Device Enrollment, and network configurations are particularly relevant. System administrators will benefit from the course's specific training on deploying and configuring Apple devices, ensuring a smooth and secure operation within the organization.
IT Support Specialist
An IT Support Specialist provides technical assistance to users of computer systems and applications. This course is a great fit for any support specialist needing to support users of Apple devices. With a focus on the Apple ecosystem, this course prepares you to diagnose and resolve issues related to macOS, iOS, and iPadOS. The course modules covering Mobile Device Management, troubleshooting common network issues, and device enrollment will be very useful for an IT support specialist. The practical exercises in this course will prepare you for the challenges and questions that come while managing an Apple environment.
Endpoint Security Analyst
An Endpoint Security Analyst works to protect an organization's devices and data from security threats. This course will assist any security analyst responsible for securing Apple devices. The course's focus on MDM based security features, device restrictions, and data protection helps build a foundation for this role. Additionally, learning about digital certificates, security policies, and separation of personal and company data will provide very practical skills. An endpoint security analyst who understands how to effectively manage security on Apple devices is incredibly valuable to any organization.
Network Administrator
A Network Administrator is in charge of maintaining and troubleshooting a computer network and its related systems. This course will be helpful for a network administrator responsible for integrating Apple devices and services into the network infrastructure. The course covers network configuration for Apple devices, troubleshooting network issues, and optimizing the enterprise network. The modules on wireless network support, Apple Push Notifications, and authentication technologies such as Kerberos all are very relevant for a network administrator. This course will help you to confidently manage Apple devices within your existing network.
Technology Consultant
A Technology Consultant provides expert advice on the implementation and use of technology within a business. This course may be useful for a consultant offering guidance on Apple device management. The course's comprehensive content on Apple deployment models, management solutions, and network configurations will provide a consultant with expertise in this area. With knowledge on Apple Business Manager, content caching, and Automated Device Enrollment, a technology consultant is better equipped to recommend and implement effective Apple solutions for their clients.
Systems Engineer
A Systems Engineer focuses on the design and maintenance of IT systems, ensuring they work together effectively. This course may be useful for a systems engineer working with Apple products and services. The course covers many aspects of Apple enterprise environments, including deployment models, management tools, and network configurations. A systems engineer who is familiar with Apple Business Manager, mobile device management, and security features will be able to design more effective and robust systems. This program helps a systems engineer with a solid understanding of all things Apple.
IT Project Manager
An IT Project Manager plans, executes, and oversees IT projects from start to finish. This course may assist project managers who are involved in Apple device deployment projects. The course's training in planning for a large-scale implementation of Apple devices, including selecting MDM solutions and configuring network settings will be very useful. This course will help IT project managers understand some of the key considerations and necessary technologies for successful Apple deployments. This provides them with the foundational knowledge to lead teams and make strategic decisions.
Technical Trainer
A Technical Trainer develops and delivers training programs on computer systems and software. This course may be useful for a technical trainer who plans to offer training on managing Apple devices. A deep understanding of the Apple ecosystem and the technical aspects of deployment is necessary to train others. The course's detailed coverage of device enrollment, management tools, and Apple Business Manager helps build a foundation for this role. The hands-on training and practical exercises in this course will provide valuable teaching material and allow a technical trainer to effectively convey their knowledge.
IT Asset Manager
An IT Asset Manager is responsible for overseeing the lifecycle of an organization's IT assets, including hardware and software. This course may be helpful for any IT asset manager tasked with managing Apple devices and related services. The course covers device enrollment, mobile device management, and using Apple Business Manager. This course helps better understand the many dimensions of Apple asset management. IT asset managers can more effectively plan, track, and manage Apple devices within their organization with a firm foundation in the concepts discussed in this course.
Technical Account Manager
A Technical Account Manager serves as a bridge between a company and its clients, ensuring that their technical needs are met. This course may be helpful for a Technical Account Manager who supports clients using Apple devices. The course discusses deployment models, management tools, and device security. A technical account manager may need to inform and guide clients on how to best manage their Apple infrastructure. Being familiar with these details helps them better serve the interests of their customers.
Help Desk Technician
A Help Desk Technician provides initial support for users experiencing technical issues. This course may be useful for a Help Desk Technician providing support for Apple devices. The course's coverage of macOS, iOS, and iPadOS, along with troubleshooting network issues, helps create a foundation for this role. The course also covers mobile device management concepts which helps a help desk technician better understand the infrastructure they are supporting. Learning about the Apple ecosystem prepares a help desk technician to better serve users in this environment.
IT Auditor
An IT Auditor is responsible for evaluating an organization's information technology infrastructure and policies. This course may be helpful for an IT auditor who needs to assess the security and compliance of Apple devices within an organization. An auditor needs a thorough understanding of the technology to properly evaluate it. The course covers key concepts like mobile device management, data protection, and security features that an IT auditor will need to understand. These topics provide insights into Apple device management and improve an auditor's ability to determine if there are any deficiencies.
Technology Sales Representative
A Technology Sales Representative promotes and sells technology products and services to clients. This course may be helpful for a sales representative specializing in Apple solutions. The course's content on device deployment, mobile device management, and Apple Business Manager will allow a sales representative to better understand the features and benefits of these services. This detailed technical information can be used to inform the sales process and speak accurately about the value of Apple products to potential clients.
Technology Procurement Specialist
A Technology Procurement Specialist oversees the acquisition of technology hardware and software for an organization. This course can help a specialist who manages Apple related acquisitions. Understanding deployment models, device enrollment, and Apple Business Manager is useful when making decisions about procuring Apple technology. This course gives a procurement specialist a foundation of knowledge which can inform better decisions when buying, deploying, and managing devices and related services. The information here will help them to align purchases with organizational needs.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Apple Deployment and Management Certification Training 2025.
Provides a comprehensive overview of Apple device management, covering macOS, iOS, and tvOS. It explores various management techniques, including MDM, configuration profiles, and scripting. It valuable resource for IT professionals who need to manage a diverse fleet of Apple devices. This book is helpful in providing background and prerequisite knowledge.
Provides a comprehensive guide to macOS deployment, covering topics such as imaging, configuration management, and security. It offers practical advice and real-world examples that are directly applicable to the course content. It valuable resource for understanding the intricacies of macOS deployment in enterprise environments. This book is commonly used by IT professionals.

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