Now Updated for iOS 18 and macOS 15 Sequoia.
Now Updated for iOS 18 and macOS 15 Sequoia.
Aligned with the Apple Certified IT Professional certification requirements, this course covers all the essential knowledge and skills needed to pass the Apple Deployment and Management exam. Through a blend of theoretical knowledge and practical exercises, participants will gain proficiency in Apple's ecosystem, including macOS, iOS, iPadOS, and more. Upon completion of this course, participants will be well-prepared to take the Apple Deployment and Management exam and earn the esteemed Apple Certified IT Professional certification, identifying them as experts in deploying and managing Apple devices in any professional setting.
This course begins by introducing you to various deployment models for Apple devices, including Automated Device Enrollment, and how to choose the best approach for your organization. We explore various management tools and techniques including a deep dive into management solutions like Apple Business Manager, exploring app distribution and volume purchasing as well as Mobile Device Management (MDM) selection and configuration. As the course continues, you will learn how to configure network settings for Apple devices, troubleshoot common network issues, and optimize your enterprise network. Finally, students will receive targeted preparation tips, strategies, and practice exam questions to help them tackle the Apple Deployment and Management exam confidently.
With this course, you'll not only achieve certification but also acquire the skills that will set you and your organization up for success when deploying and managing a hundreds or even thousands of Apple devices.
In this lesson, we introduce you to the instructor of the course.
In this lecture, students will get a high level overview of the structure of the course and what to expect in terms of assignments, quizzes, lectures, and practical demonstrations.
In this lecture I briefly discuss strategies to get the most out of this course and how to best prepare for the Apple Deployment and Management exam.
In this lesson students will learn about the hardware, software, and service requirements for the course.
This course has been updated with new lessons, quizzes, and exam questions in alignment with changes made from the DEP-2024 to the DEP-2025 certification exam.
A quick note about the change in nomenclature from Apple IDs to Apple Accounts.
This lecture introduces students the the concept of Mobile Device Management (MDM).
In this lecture students learn how a MDM server communicates with managed clients. How the clients get enrolled in management and how Apple Push Notifications are used in the management process.
This lecture introduces students to the concept of Declarative Device Management, a new form of the MDM protocol.
In this lecture students learn all about the built-in features of every Apple operating system that enables MDM based management.
This lecture provides students with information on ownership models and which models are used with what kind of device enrollment process. User enrollment vs Device enrollment is explored.
In this optional lesson, I have included a ‘Deep Dive’ podcast that I generated with NotebookLM that covers the topics presented in this section using the presentation, videos, and apple documentation linked therein.
In this lesson, we take a deep dive into all of the things to consider when selecting a Mobile Device Management solution.
In this lesson we begin walking through the network-related decisions and considerations when planning a large deployment of Apple devices.
This lecture continues to explore network configurations as it relates to ultra-secure enterprise networks.
This lecture hits the high points when planning to support a large number of Apple devices via wireless networks.
Support for Apple services like Bojour, AirPlay and the network configurations to support Apple Push Notifications are discussed in this lecture.
In this lesson we introduce students to various authentication technologies such as Kerberos and Platform SSO.
In this lesson students learn about device security and options for protecting organization data and apps on managed devices.
This lesson discusses various MDM based security features for device restrictions, including enforcing some security policies on personally owned devices.
This lesson is a basic overview of how digital certificates are structured and how they work.
In this lesson students are introduced to Apple School Manager and Apple Business Manager. What features are provided and how to sign up for one of these two services is also explored.
This lesson demonstrates the overall interface and organizational settings for Apple Business Manager as an example. Apple School Manager options are discussed as they are similar in almost every respect.
In this lesson students learn how to configure a connection between Apple Business Manager and their MDM using Mosyle as an example.
In this lesson students learn how to add additional locations to their Apple Business Manager instance. This could include different buildings, campuses, or office locations.
This lesson demonstrates how to add additional user accounts to Apple Business Manager. Enabling options like Sign in with Apple, creation of the Managed Apple ID, and assigning Roles are also covered.
In this lesson students learn how to add both an iOS device and a Mac with Apple Silicon that were not purchased directly from Apple by the organization to Apple Business Manager's devices database.
In this lecture students will learn about the how to register, capture, and federate their organization's domain in Apple Business Manager.
In this demonstration students step through the process of verifying their domain, configuring federation on that domain, and how to generate federated Managed Apple Accounts.
In this lesson students learn about service restrictions that can be enabled in Apple Business Manager that govern how Managed Apple Accounts can be used with Apple's online services.
In this lesson we showcase some of the new device management features recently added to Apple Business Manager including disabling Activation Lock.
In this lesson students will learn all about how to purchase Apps and Books through Apple Business Manager and then make that content available for assignment through their MDM.
In this lecture students are introduced to the Content Caching service available on every Mac. The multiple benefits of this feature are examined and discussed.
This lesson demonstrates how to configure a Mac for content caching. Standard and Advanced options are explored.
In this lesson students are shown how to maintain their Content Caching server(s) via Activity Monitor as well as using command-line utilities.
In this lesson students learn about how to assign devices to an MDM and how to configure automatic device assignments.
This lesson introduces students to Apple Configurator for iPhone and Apple Configurator for Mac. The use cases for each and the general setup and user interfaces are explored.
In this lesson students are introduced to Blueprints in Apple Configurator for Mac. We build and deploy a custom Blueprint to a test iPad.
Students are given a deep dive into creating configuration profiles. Best practices for profile installation is discussed and in the practical application section of this lesson, students are shown how to create a configuration profile with a passcode payload that gets added to our Blueprint.
In this lesson students get a demonstration of how to setup Automated Device Enrollment in Mosyle's MDM solution for iOS.
In this lesson students get a demonstration of how to setup Automated Device Enrollment in Mosyle's MDM for macOS.
This lecture discusses the difference between personalization and pre-configuration when it comes to selecting and enforcing device settings in an MDM.
In this lesson we discuss the topic of Device Enrollment and why you would need to use this for organization-owned devices over Automated Device Enrollment.
This lesson demonstrates to students how to use an MDM to create and export a *.mobileconfig profile that can be used for Device Enrollment.
This lesson explains how to use the command-line in macOS to manage MDM profiles, particularly for enrolling devices in management via a script.
This lecture is a deep-dive into User Enrollment. Topics including limitations to device management and enrollment methods are explored.
In this demonstration students will see the end-user experience of both available methods for User Enrollment.
In this lesson students will learn how to configure Account Driven User Enrollment using Federated Managed Apple Accounts.
This lecture provides an overview of the features and system requirements to implement Shared iPad.
In this short lecture, students are challenged to think proactively on how best to support their end-users when deploying managed devices in their organization.
In this lesson students learn how to create a Wi-Fi configuration profile for WPA2/3 connections.
This lecture is a deep-dive for configuring Wi-Fi and certificate payloads for 802.1X networks.
This lecture introduces students to the automatic certificate technologies of SCEP and ACME.
In this demonstration, students are shown how to configure an Internet proxy payload for a Network configuration profile.
This demonstration provides students with an example of how to configure a VPN server payload for iOS and macOS.
In this lecture, students are introduced to managed distribution and the benefits of using this method over issuing redemption codes for Apps and Books.
In this demonstration, students see the step-by-step process for redeeming an app, synching it to an MDM server, and assigning it to a device through the Mosyle MDM solution.
In this lecture, students are introduced to identity services, the various single sign-on methodologies, and how they work on Apple platforms.
In this demonstration students see how Kerberos SSO works with an on-prem Microsoft Active Directory domain.
In this demonstration students learn how to configure Enterprise SSO for single sign-on of iOS devices to corporate resources using a Microsoft Entra ID tenant.
In this demonstration students learn how to configure Platform SSO, allowing macOS users to sign into their Mac using their Microsoft Entra ID credentials.
In this optional lesson, I have included a ‘Deep Dive’ podcast that I generated with NotebookLM that covers the topics presented in this section using the presentation, videos, and apple documentation linked therein.
This lecture kicks off our section on data security. This lesson presents Apple's solution for data separation between organization-owned and user-owned data and Apps.
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