We may earn an affiliate commission when you visit our partners.
EDUCBA Bridging the Gap

Introduction:

The course, "Banking Operations and Management Masterclass" delves into the multifaceted world of banking, providing a comprehensive overview of key concepts, operations, and management strategies. As we navigate through various sections, participants will gain in-depth insights into the intricate workings of bank branches, payment and settlement systems, retail banking, foreign exchange operations, marketing, lending, audit procedures, and fundamental banking principles.

Section 1: Banking Operations and Management - Deposits:

Read more

Introduction:

The course, "Banking Operations and Management Masterclass" delves into the multifaceted world of banking, providing a comprehensive overview of key concepts, operations, and management strategies. As we navigate through various sections, participants will gain in-depth insights into the intricate workings of bank branches, payment and settlement systems, retail banking, foreign exchange operations, marketing, lending, audit procedures, and fundamental banking principles.

Section 1: Banking Operations and Management - Deposits:

This section initiates the journey with a focus on banking operations related to deposits. Participants will explore the introduction to bank branch management, the concept of banks and credit unions, the modern banking system, and the types of deposits along with their functions. From understanding Fed rates to exploring various deposit accounts and their features, this section provides a solid foundation in banking operations.

Section 2: Banking Operations and Management - Payment & Settlement System:

Moving on to payment and settlement systems, this section covers the principles, importance, and role of the Federal Reserve. Participants will explore various instruments of payment and settlement, including paper checks, automated clearinghouse, Fedwire, CHIPS, and card payment processes. The section concludes by addressing the challenges, risks, and perspectives associated with payment systems.

Section 3: Banking Operations and Management - Retail Banking:

The retail banking section delves into different types of banks, retail banking types, and various loans, such as mortgage and auto loans. Participants will learn about credit scores, credit cards, savings accounts, certificates of deposits, and specialized services in retail banking. The section closes with a comprehensive exploration of the advantages and disadvantages of retail banking.

Section 4: Banking Operations and Management - Foreign Exchange Operations:

This section introduces participants to foreign exchange operations, covering functions, transacting procedures, remittances, and calculations related to foreign exchange. The complexities of foreign currency note encashment, forward rates, and factoring are explored in detail, offering a comprehensive understanding of foreign exchange operations.

Section 5: Banking Operations and Management - Marketing:

The marketing section emphasizes the significance of understanding different types of bank customers, partnerships, and statutory bodies. Participants will explore market segmentation, identifying target markets, and the elements of the marketing mix in the context of banking services. The section concludes by addressing social media strategies and the role of marketing in the banking sector.

Section 6: Banking Operations and Management - Lending:

This section unravels the intricacies of lending operations, covering the 7 C's of credit, secured and unsecured lending processes, and the stages of lending. Participants will gain insights into bilateral and syndicated loans, loan underwriting, risk evaluation, and customer acceptance policies. The section concludes with an exploration of collateral evaluation and risk categories.

Section 7: Banking Operations and Management - Audit:

Focusing on banking audits, this section provides an overview of the role of banks in auditing, asset classification, and guidelines for the classification of assets. Participants will delve into topics such as concurrent audits, advances appraisal, deposit aspects, KYC norms, and housekeeping in banking operations. The section concludes with a detailed examination of audit reports and effective branch audit practices.

Section 8: Banking Operations and Management - NCFM Commercial Banking Module Course:

This section introduces participants to the NCFM Commercial Banking Module Course, covering the evolution of banking, functions of commercial banks, and their competitive landscape. Participants will explore topics such as bank deposits, lending policies, investment strategies, and various para-banking activities. The section closes with discussions on customer relationship management, technology, and financial inclusion.

Section 9: Banking Operations and Management - Fundamentals of Banking:

This section provides insights into the basics of banking, including the functions of regulations and supervision, reserve bank ratios, credit control, and foreign exchange reserves management. Participants will explore the Banking Regulation Act, the banker-customer relationship, and typical functions of banks, understanding their pivotal role in economic development.

Section 10: Banking Operations and Management - Banking Operations:

The final section focuses on the basic functions of banking, organizational charts, account opening processes, KYC and AML requirements, and different types of accounts. Participants will gain knowledge about lending principles, working capital assessment, securities charging, documentation, and post-disbursement activities. The section concludes with an examination of non-performing assets, processing of payments, and contemporary issues like internet frauds.

Conclusion:

"Banking Operations and Management Masterclass" aims to equip participants with a thorough understanding of the intricate dynamics within the banking sector. By covering various facets such as deposits, payment systems, retail banking, foreign exchange operations, marketing, lending, audits, and fundamental banking principles, the course empowers individuals to navigate the complexities of modern banking. Whether aspiring professionals or seasoned bankers, participants will gain valuable insights and skills essential for success in the dynamic world of banking.

Enroll now

What's inside

Learning objectives

  • Gain a thorough understanding of various aspects of banking operations, including deposits, payments, retail banking, foreign exchange, marketing, lending
  • Learn about different types of deposits, their functions, interest calculations, and regulatory aspects governing deposit accounts.
  • Understand the principles of payment systems, instruments used, and the role of regulatory bodies.
  • Explore electronic fund transfers, atm systems, and global payment trends.
  • Explore the intricacies of retail banking, covering mortgage loans, auto loans, credit cards, and savings accounts.
  • Understand loan calculations, credit scores, and the impact of financial crises on mortgage loans.
  • Delve into foreign exchange functions, transaction procedures, remittances, and calculations related to bills of exchange.
  • Gain insights into the management of foreign currency notes and forward rates.
  • Learn about different types of bank customers, market segmentation, and the role of marketing in the banking sector.
  • Understand customer relationship management, social media strategies, and the lifecycle of customer relationships.
  • Explore the lending lifecycle, principles of lending, evaluation of collateral, and types of loan facilities.
  • Understand syndicated loans, bilateral lending, and the management of various risks associated with lending.
  • Gain insights into branch banking audits, asset classification, regulatory guidelines, and the importance of compliance with quality control standards.
  • Learn about concurrent audits, deposit-related audits, and effective audit reporting.
  • Understand the fundamentals of commercial banking, the role of rbi, deposit mobilization strategies, lending policies, and various banking regulations.
  • Explore the basics of banking, covering economic growth, regulatory functions, currency management, credit control, and role of banks in economic development
  • Dive into the core functions of banking, organizational structures, account opening processes, kyc and aml requirements, lending principles, and documentation
  • Apply theoretical knowledge to real-world scenarios through case studies and practical examples provided throughout the course.
  • Develop the skills and knowledge necessary for a successful career in various roles within the banking industry.
  • Benefit from the flexibility of online learning, allowing you to pace your studies according to your schedule.
  • Receive a certification upon completion, validating your understanding and proficiency in banking operations and management.
  • Show more
  • Show less

Syllabus

Banking Operations and Management - Deposits
Introduction to Bank Branch Management
Concept of Bank and Credit Union
Modern Banking System
Read more
Types of Deposits and its Functions
Functions of Fed Rates
Affects of Long Term Rates
Deposits and its Functions
Types of Demand Deposits
Concept of Time Deposit
Concept of Demand Deposits
Calculating Interest in Savings Account
Demand Deposits
Calculating Simple Interest
Effect of Fed Rate
Calculating Simple Interest Continues
Calculating Compound Interest
Monthly Investmentsb
Calculating Monthly Investments
Annual Percentage Rate
Checking Accounts
Types Features and Access
Cost and Interest
Types of Lending
Features of Lending
Current and Saving Account
Money Market Account
Calculating Interest
Money Market Funds
Functions of Sweep Account
Time Deposits
Features of Certificates of Deposits
Understanding Liquid CD
Bump Up CD
High Yield or Indexed CD
CD Interest Rate
Compound Interest
Calculating APR
Interest Rate in APR
Stategies for CD Savers
Advantages and Disadvantages
Certificate of Deposits
Differentiating Certificate of Deposits
Banking Regulations
Various Regulatory Bodies
Deposit Account Regulations
Global Banking Regulations
Requirements and Instruments
Rating Requirements
Conclusion on Bank Branch Management
Banking Operations and Management - Payment & Settlement System
Introduction to Payment and Settlement System
Example on Banking System
Final Ledger Accounts
Principles of Payment and Settlement
Importance of Payment System
Role of Federal Reserve
Instruments of Payment and Settlement
Process of Paper Checks
Automated Clearing House
Fedwire and CHIPS
Card Payment Process
Basics on Payment Processing
Debit Card Payment
Risk with Payment System
Challenges and Oppurtunities
Consumers Perspective
Businesses Perspective
Perspective from Banking Institution
Emerging Providers
Federal Reserve
Electronic Fund Transfer
Characteristics and Benefits
Types of Electronic Transfer
Characteristics and Benefits of ATM
Advantages and Disadvantages of ATM
Automated Clearing System
Advantages and Disadvantages of ACS
Point of Sale System
Advantages and Disadvantages of POS
Global Trends
Global Transactions
Falling Numbers of System
Conclusion
Banking Operations and Management - Retail Banking
Introduction Bank Branch Management- Retail Banking
Why Different Types of Banks
How to Trace a Check
What Happens to Money Deposited
Do Bank Lose if Robbed
What is the Federal Reserve
Types of Retail Banking
Mortgage Loans in Retail Banking
Calculating Mortgage Loan
Calculating Interest in Loan
Amortization Table
Requirement for Home Loan
Value for Loan
Pre Approval for Home Loan

Save this course

Save Banking Operations and Management Masterclass to your list so you can find it easily later:
Save

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Banking Operations and Management Masterclass with these activities:
Review Key Banking Terminology
Familiarize yourself with essential banking terms to better understand the course material. This will help you grasp complex concepts more easily.
Show steps
  • Identify key terms from the course syllabus.
  • Create flashcards or a glossary of terms.
  • Review the terms and their definitions regularly.
Review 'Bank Management & Financial Services'
Deepen your understanding of bank management with a comprehensive textbook. This book provides a detailed analysis of the challenges and opportunities facing banks.
Show steps
  • Obtain a copy of 'Bank Management & Financial Services'.
  • Focus on chapters related to risk management, regulation, and strategic decision-making.
  • Take notes and summarize key concepts.
Review 'The Handbook of Banking and Finance'
Supplement your understanding of banking operations with a comprehensive handbook. This book provides a broader context for the topics covered in the course.
View Alter Ego on Amazon
Show steps
  • Obtain a copy of 'The Handbook of Banking and Finance'.
  • Browse the table of contents to identify relevant chapters.
  • Read selected chapters to deepen your understanding of specific topics.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Loan Amortization Calculations
Reinforce your understanding of loan calculations by practicing amortization problems. This will improve your accuracy and speed in performing these calculations.
Show steps
  • Find loan amortization practice problems online or in textbooks.
  • Work through the problems step-by-step, showing your calculations.
  • Check your answers against the solutions provided.
  • Repeat the process until you feel comfortable with the calculations.
Create a Presentation on Payment Systems
Solidify your understanding of payment systems by creating a presentation. This will force you to synthesize information and present it in a clear and concise manner.
Show steps
  • Research different types of payment systems (ACH, Fedwire, CHIPS, etc.).
  • Create a presentation outlining the key features, advantages, and disadvantages of each system.
  • Include visuals and examples to illustrate your points.
  • Practice your presentation to ensure a smooth delivery.
Analyze a Bank's Annual Report
Apply your knowledge by analyzing a real-world bank's annual report. This project will help you understand how banking operations are reflected in financial statements.
Show steps
  • Choose a publicly traded bank.
  • Download the bank's latest annual report from their website.
  • Analyze key financial statements (balance sheet, income statement, cash flow statement).
  • Write a report summarizing your findings and insights.
Develop a Risk Assessment Matrix for Lending
Apply your knowledge of lending principles by creating a risk assessment matrix. This deliverable will demonstrate your ability to evaluate loan applications and identify potential risks.
Show steps
  • Research common risk factors in lending (credit risk, market risk, operational risk, etc.).
  • Create a matrix with risk factors as rows and risk levels (low, medium, high) as columns.
  • Define criteria for each risk level for each risk factor.
  • Develop a scoring system to assess the overall risk of a loan application.

Career center

Learners who complete Banking Operations and Management Masterclass will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Banking Operations and Management Masterclass.
Comprehensive resource covering bank management principles and financial services. It delves into asset-liability management, risk management, and strategic planning, providing a strong foundation for understanding banking operations. It is commonly used as a textbook in banking and finance courses, making it a valuable reference for students and professionals alike. This book adds depth to the course by providing detailed coverage of financial statement analysis and performance evaluation.
This handbook provides a comprehensive overview of banking and finance, covering a wide range of topics relevant to the course. It serves as a valuable reference for understanding complex financial instruments and banking practices. While not required, it offers additional depth and breadth to the course material. It is commonly used by industry professionals.

Share

Help others find this course page by sharing it with your friends and followers:

Similar courses

Similar courses are unavailable at this time. Please try again later.
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2025 OpenCourser