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Mike Halsey

When malware strikes a Windows 11 PC the results can often be disastrous. In this course, you'll explore the processes required to isolate a PC, and dive into the places where malware likes to hide.

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When malware strikes a Windows 11 PC the results can often be disastrous. In this course, you'll explore the processes required to isolate a PC, and dive into the places where malware likes to hide.

In an era where digital threats are omnipresent, the ability to safeguard your Windows 11 system from viruses and malware is a critical skill. In this course, Windows 11 Troubleshooting: Virus and Malware, you’ll learn how to diagnose, troubleshoot, and repair virus and malware infections effectively on a Windows 11 PC. First, you’ll explore the Windows Security Center to learn how to create effective security on a PC to avoid malware infections. Next, you’ll discover the tools within Windows 11 that you can use to remove malware infections from a PC. Finally, you’ll learn, step-by-step how to manually remove a malware infection from a PC. When you’re finished with this course, you’ll have the skills and knowledge needed to effectively secure PCs from the risk of infection, and remove malware from infected PCs in order to support the users of Windows 11 PCs.

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What's inside

Syllabus

Course Overview
Virus and Malware Troubleshooting

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines virus and malware troubleshooting, which is standard in IT support
Taught by Mike Halsey, who are recognized for their work in IT security
Develops skills in identifying and removing malware from Windows 11 PCs, which are core skills for IT support
Utilized by IT support specialists who want to strengthen an existing foundation in Windows 11 troubleshooting and security
Requires that students come in with some basic knowledge of Windows 11 and malware
Does not cover all aspects of virus and malware troubleshooting, which is a vast and evolving field

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Windows 11 Troubleshooting: Virus and Malware with these activities:
Follow Malware Removal Tutorials
Provides a guided approach to learning about malware removal techniques
Browse courses on Malware Removal
Show steps
  • Search for malware removal tutorials on YouTube or Google
  • Choose a reputable tutorial and follow the instructions step-by-step
  • Optional: Take notes or create a summary of the key steps
Malware Troubleshooting Discussion Group
Provides a platform for learners to engage with each other, ask questions, and share knowledge
Browse courses on Malware Removal
Show steps
  • Join a malware troubleshooting discussion group online or in person
  • Attend group meetings regularly
  • Participate in discussions, ask questions, and share your experiences
  • Optional: Organize a study session or workshop with other group members
Malware Troubleshooting Guide
Allows learners to create a valuable resource that they can use to refer to later on
Browse courses on Malware Removal
Show steps
  • Create a new document
  • Write down malware types such as virus, worm, trojan, etc.
  • Describe symptoms for each malware type
  • List remediation (removal) steps for each malware type
  • Optional: Draw diagrams, create tables, or insert screenshots to illustrate your guide
Three other activities
Expand to see all activities and additional details
Show all six activities
Volunteer at a Computer Repair Center
Provides hands-on experience in a real-world setting
Browse courses on Malware Removal
Show steps
  • Find a local computer repair center or organization that offers volunteer opportunities
  • Contact the organization and inquire about volunteer positions
  • Assist technicians with malware removal and troubleshooting tasks
  • Optional: Observe experienced technicians and ask questions
Attend Malware Security Workshop
Provides a deeper dive into malware security topics
Browse courses on Malware Detection
Show steps
  • Search for malware security workshops in your area or online
  • Select a workshop that aligns with your learning goals
  • Attend the workshop and actively participate in the sessions
  • Optional: Network with other attendees and speakers
Contribute to Open Source Malware Detection Projects
Provides opportunities to contribute to the community and gain hands-on experience
Browse courses on Malware Detection
Show steps
  • Identify open source malware detection projects on platforms like GitHub
  • Review the project documentation and identify areas where you can contribute
  • Start contributing to the project by submitting bug fixes, feature requests, or code improvements
  • Optional: Collaborate with other contributors and learn from their experiences

Career center

Learners who complete Windows 11 Troubleshooting: Virus and Malware will develop knowledge and skills that may be useful to these careers:
Computer Support Specialist
Computer Support Specialists provide technical assistance to computer users. They may work in a variety of settings, including businesses, schools, and government agencies. Windows 11 Troubleshooting: Virus and Malware can help you gain an understanding of the tools and techniques used to troubleshoot and repair virus and malware infections on Windows 11 PCs. This knowledge can be valuable for Computer Support Specialists who are responsible for maintaining and supporting computer systems.
Information Security Analyst
Information Security Analysts plan and implement security measures to protect an organization's computer networks and systems from unauthorized access, use, disclosure, disruption, modification, or destruction. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Information Security Analysts who are responsible for protecting computer systems from malicious threats.
Network Administrator
Network Administrators manage and maintain computer networks, including the servers, routers, and switches that connect computers and other devices. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Network Administrators who are responsible for protecting network systems from malicious threats.
Computer Systems Analyst
Computer Systems Analysts design, implement, and maintain computer systems, including the hardware, software, and networks that make up the system. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Computer Systems Analysts who are responsible for protecting computer systems from malicious threats.
IT Manager
IT Managers plan, implement, and manage an organization's information technology systems, including the hardware, software, and networks that make up the system. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for IT Managers who are responsible for protecting the organization's computer systems from malicious threats.
Network Security Engineer
Network Security Engineers design, implement, and maintain security measures to protect an organization's network infrastructure from unauthorized access, use, disclosure, disruption, modification, or destruction. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Network Security Engineers who are responsible for protecting network systems from malicious threats.
Security Engineer
Security Engineers design, implement, and maintain security measures to protect an organization's computer networks and systems from unauthorized access, use, disclosure, disruption, modification, or destruction. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Security Engineers who are responsible for protecting computer systems from malicious threats.
Malware Analyst
Malware Analysts investigate and analyze malicious software, such as viruses, worms, and Trojan horses. They may work for security companies, government agencies, or other organizations. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Malware Analysts who are responsible for protecting computer systems from malicious threats.
Forensic Computer Analyst
Forensic Computer Analysts investigate computer crimes, such as hacking, identity theft, and child pornography. They may work for law enforcement agencies, government agencies, or other organizations. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Forensic Computer Analysts who are responsible for investigating and analyzing malicious software.
Ethical Hacker
Ethical Hackers use their skills to identify and exploit vulnerabilities in computer systems and networks. They may work for security companies, government agencies, or other organizations. Windows 11 Troubleshooting: Virus and Malware can help build a foundation in virus and malware troubleshooting, which is essential for Ethical Hackers who are responsible for protecting computer systems from malicious threats.
Systems Administrator
Systems Administrators manage and maintain computer systems, including the hardware, software, and networks that make up the system. Windows 11 Troubleshooting: Virus and Malware may be helpful for Systems Administrators who want to learn about the security risks associated with managing computer systems.
Web Developer
Web Developers design and develop websites and web applications. They may work for web development companies, software companies, or other organizations. Windows 11 Troubleshooting: Virus and Malware may be helpful for Web Developers who want to learn about the security risks associated with developing web applications.
Database Administrator
Database Administrators manage and maintain databases, including the hardware, software, and data that make up the database. Windows 11 Troubleshooting: Virus and Malware may be helpful for Database Administrators who want to learn about the security risks associated with managing databases.
Computer Programmer
Computer Programmers write and maintain computer programs, including the code that makes up the program. Windows 11 Troubleshooting: Virus and Malware may be helpful for Computer Programmers who want to learn about the security risks associated with developing software.
Technical Writer
Technical Writers create and maintain technical documentation, such as user manuals, technical reports, and white papers. Windows 11 Troubleshooting: Virus and Malware may be helpful for Technical Writers who want to learn about the security risks associated with using computers and networks.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Windows 11 Troubleshooting: Virus and Malware.
Provides a hands-on guide to malware analysis. It valuable resource for anyone who wants to learn how to analyze malware and protect their systems from malware attacks.
Provides a comprehensive overview of cryptography. It valuable resource for anyone who wants to learn about the basics of cryptography and how to use cryptography to protect their systems.
Provides a comprehensive overview of computer security. It valuable resource for anyone who wants to learn about the basics of computer security and how to protect their systems from attacks.
Provides a comprehensive overview of malware forensics. It valuable resource for anyone who wants to learn how to investigate and analyze malware.
Provides a comprehensive overview of computer security. It valuable resource for anyone who wants to learn about the basics of computer security and how to protect their systems from attacks.
Provides an introduction to security engineering. It valuable resource for anyone who wants to learn about the basics of security engineering and how to design and build secure systems.
Provides an in-depth look at memory forensics. It valuable resource for anyone who wants to learn how to investigate and analyze malware in memory.
Provides an overview of network security assessment. It valuable resource for anyone who wants to learn about the basics of network security assessment and how to protect their networks from attacks.
Provides an introduction to reverse engineering. It valuable resource for anyone who wants to learn how to reverse engineer malware.
Provides an introduction to hacking. It valuable resource for anyone who wants to learn about the basics of hacking and how to protect their systems from hackers.

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