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Bernease Herman

It’s always crucial to address and monitor safety and quality concerns in your applications. Building LLM applications poses special challenges.

In this course, you’ll explore new metrics and best practices to monitor your LLM systems and ensure safety and quality. You’ll learn how to:

1. Identify hallucinations with methods like SelfCheckGPT.

2. Detect jailbreaks (prompts that attempt to manipulate LLM responses) using sentiment analysis and implicit toxicity detection models.

3. Identify data leakage using entity recognition and vector similarity analysis.

Read more

It’s always crucial to address and monitor safety and quality concerns in your applications. Building LLM applications poses special challenges.

In this course, you’ll explore new metrics and best practices to monitor your LLM systems and ensure safety and quality. You’ll learn how to:

1. Identify hallucinations with methods like SelfCheckGPT.

2. Detect jailbreaks (prompts that attempt to manipulate LLM responses) using sentiment analysis and implicit toxicity detection models.

3. Identify data leakage using entity recognition and vector similarity analysis.

4. Build your own monitoring system to evaluate app safety and security over time.

Upon completing the course, you’ll have the ability to identify common security concerns in LLM-based applications, and be able to customize your safety and security evaluation tools to the LLM that you’re using for your application.

Enroll now

What's inside

Syllabus

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores common security concerns in LLM applications
Teaches new metrics to monitor LLM systems
Helps you identify hallucinations with methods like SelfCheckGPT
Teaches sentiment analysis and implicit toxicity detection models
Helps build a monitoring system to evaluate app safety over time
Taught by Bernease Herman, an expert in LLM application safety

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Reviews summary

Ensuring llm quality and safety

According to learners, this course provides actionable strategies and a practical, hands-on approach to ensuring quality and safety in LLM applications. Students frequently highlight the clear explanations of complex topics like hallucination detection (SelfCheckGPT), jailbreak prevention, and data leakage identification. Many found the labs and the process of building a monitoring system particularly useful. While it offers highly relevant and current industry insights, some students suggest a prior understanding of Python and machine learning concepts is beneficial for optimal pacing.
Provides a solid foundation, but not deep dives into every specific vulnerability.
"It's good for an overview, but I'll need to do more self-study to truly grasp everything."
"Don't expect deep dives into every single vulnerability."
"I wish there was a bit more on prompt engineering security best practices beyond just jailbreaks."
Well-structured content with clear explanations from the instructor.
"Instructor explanations were clear and concise, making complex topics digestible."
"Labs are well-structured."
"The instructor clearly knows their stuff."
Course content is timely and highly relevant to current industry needs.
"The course is very current, which is a huge plus in this fast-moving field."
"Highly relevant for current industry challenges."
"This was an excellent and timely course."
Comprehensive and clear explanation of critical LLM safety issues.
"The SelfCheckGPT and vector similarity analysis modules were highlights."
"The concepts of jailbreak detection using sentiment analysis were well-explained."
"The data leakage section was insightful, especially the entity recognition part."
"It covers the core safety aspects for LLMs."
Provides immediately applicable tools and hands-on experience.
"The practical examples for detecting hallucinations with SelfCheckGPT were invaluable."
"It gave me practical tools to immediately apply to my work."
"As an ML engineer, this course provided exactly what I needed: actionable strategies for LLM quality and safety."
"The hands-on labs where we built a basic monitoring system were particularly useful for me."
Pace can be fast, benefiting those with existing ML/Python skills.
"This course is definitely for those with some Python and ML background, not for absolute beginners."
"I found the pace a bit fast in places, especially if I wasn't already comfortable with certain ML concepts."
"Felt like it assumed too much prior knowledge."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Quality and Safety for LLM Applications with these activities:
Identify Mentors with LLM Expertise
Connect with experienced professionals to receive personalized guidance and support in navigating the complexities of LLM safety and quality.
Show steps
  • Network with individuals in the field through conferences, meetups, or online forums.
  • Seek out mentors with specific expertise in LLM safety and quality assurance.
LLM Safety Study Group
Engage in peer-led discussions and collaborative problem-solving to reinforce safety and quality practices in LLM applications.
Show steps
  • Join or form a study group with peers to discuss and share experiences in LLM safety and quality assessment.
  • Present and critique each other's approaches for monitoring and mitigating LLM risks.
  • Brainstorm innovative solutions to emerging challenges in LLM safety and security.
Show all two activities

Career center

Learners who complete Quality and Safety for LLM Applications will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 25 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Quality and Safety for LLM Applications.
Considered a key book specifically focused on sentiment analysis, this resource offers a comprehensive introduction from an NLP perspective. It covers core areas, including opinion mining, and has been updated to include recent deep learning methods. is valuable for researchers and practitioners and serves as a great introductory and reference book.
This widely-referenced and highly recommended textbook that provides a comprehensive introduction to the field of NLP, with dedicated sections relevant to sentiment analysis. It is suitable for undergraduate and graduate students and serves as a foundational text covering fundamental algorithms and applications.
This revised edition focuses specifically on using the Hugging Face Transformers library, which is widely used for state-of-the-art NLP models, including those for sentiment analysis. It highly practical book for implementing modern sentiment analysis techniques.
Focuses on sentiment analysis specifically within the context of social networks, addressing the unique challenges of analyzing large-scale, noisy, and dynamic text data from platforms like Twitter and Facebook. It explores both semantic and machine learning approaches and provides insights into opinion spamming and social network analysis.
Given the increasing importance of transformers and pre-trained models like BERT in modern NLP, including sentiment analysis, this book is highly relevant for understanding these contemporary techniques. It provides a practical guide to building NLP applications using these architectures.
Provides a comprehensive overview of the neuroscience of consciousness. It covers a wide range of topics, from the neural correlates of consciousness to the philosophical implications of consciousness.
Provides a comprehensive overview of natural language processing, including entity recognition. It is well-written and easy to follow, making it a good choice for beginners.
Comprehensive overview of psychotomimetic drugs, which are drugs that can produce hallucinations. It covers the history of psychotomimetic drug use, the effects of these drugs on the mind and body, and the potential therapeutic uses of these substances.
Provides a comprehensive overview of the neuroscience of hallucinations. It covers the neural mechanisms that underlie hallucinations, and it discusses the implications of these findings for the diagnosis and treatment of these symptoms.
Focuses on AI-based sentiment analysis methods, providing detailed technical coverage and real-world case studies. It aids in developing practical AI-based sentiment analysis systems and includes concepts, technical explanations, and applications.
Provides a detailed overview of named entity recognition techniques for machine learning. It covers a wide range of topics, including feature engineering, model selection, and evaluation.
Focuses on the practical application of NLP in real-world scenarios, including use cases relevant to sentiment analysis. It covers the NLP pipeline and how it is used in various sectors, providing valuable context for how sentiment analysis is applied beyond theoretical concepts.
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Offers a practical approach to text analysis using Python libraries, relevant for implementing sentiment analysis systems. It focuses on applying machine learning to text data and building data products.
Focuses on building practical NLP applications using Python and popular libraries. It includes creating a sentiment analyzer as one of its examples, making it directly relevant for those who want to implement sentiment analysis systems.
This comprehensive handbook offers a broad overview of NLP techniques and applications. It includes sections on classical and statistical approaches, making it a useful reference for understanding various methods applicable to sentiment analysis. The second edition includes a multilingual scope and greater emphasis on statistical approaches.
This classic textbook provides a strong theoretical foundation in statistical methods for NLP. While published some time ago, many of the core concepts are still relevant for understanding the statistical underpinnings of sentiment analysis techniques. It is more valuable as a foundational reference than for contemporary methods.
As sentiment analysis key application of text mining, this book provides practical methods for analyzing text data. It offers a good foundation in the techniques used to extract information and patterns from text, which are essential for sentiment analysis.
Covers text mining techniques with a focus on practical applications using SAS. While SAS-specific, the fundamental concepts of text mining and analysis are highly relevant to sentiment analysis, which common task in text mining.
A practical guide to the assessment and management of hallucinations in clinical practice. The book is written by an experienced clinician and provides a wealth of information on the latest research and best practices.
Covers a range of data privacy and security topics, including data leakage. It provides a practical guide to implementing data privacy and security measures.
Covers the topic of social engineering. Social engineering type of cyberattack that can lead to data leakage.
A cultural exploration of the role of hallucinations in literature and art. The book examines how hallucinations have been used to express a wide range of human emotions and experiences.

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