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Lucia Grosaru, M.A. Psy.

Communication Skills and Assertiveness Basics. Boost Self-Confidence and Self-Esteem. Improve your Social Skills.

You can now access them all at once in this series.

Included:

  • Assertive Communication: Build The Independent You

  • Dealing With Criticism: The Assertive Way

  • Delivering Constructive Criticism: The Assertive Way

  • How to Set Boundaries: The Assertive Way

  • 15 Assertive Rights and Principles Explained.

  • Master Assertive Communication: 50 Real-Life Scenarios

Read more

Communication Skills and Assertiveness Basics. Boost Self-Confidence and Self-Esteem. Improve your Social Skills.

You can now access them all at once in this series.

Included:

  • Assertive Communication: Build The Independent You

  • Dealing With Criticism: The Assertive Way

  • Delivering Constructive Criticism: The Assertive Way

  • How to Set Boundaries: The Assertive Way

  • 15 Assertive Rights and Principles Explained.

  • Master Assertive Communication: 50 Real-Life Scenarios

ASSERTIVE  Boost Self-Confidence and Self-Esteem. Improve your Social Skills.

Learn the most effective style of communication and become more independent in your thinking, your emotions, and your social interactions.

Start building the Independent You right now through Assertive Communication.

· Learn how to guide your thinking in a way that boosts your confidence and self-esteem and that allows you to regulate your emotions better

· Learn how to build healthier relationships

· Communicate your opinions openly

· Deal with criticism and conflict efficiently

· Say NO and create time for the goals that truly matter to you

Regain the confidence in your inner power to create the future you want.

Assertive Communication is one of the top skills that people want to learn how to master, due to its extensive applications in both personal and professional contexts. Assertiveness is the key toward an authentic and independent life.

Thoughts, emotions and behaviors that rely on the assertive principles allow you to break free from toxic contexts and focus on your own significant goals.

Learn how to activate The Assertive Style of Communication and you will be able to approach personal and professional contexts in a confident, goal-oriented manner.

Content and Overview

This course is suitable for anyone who would like to learn how to activate The Assertive Style of Communication in order to increase their cognitive, emotional and relational independence.

While considering the multi-dimensional aspect of Assertiveness, the course will simultaneously address thinking patterns, the understanding of how these patterns shape our emotions and ultimately, how to project these inner events into observable behaviors, such as verbal and non-verbal communication and the overall management of social relationships.

We will first take a look at what Assertiveness is, the reasons why you should learn this complex skill, its benefits and when to use it.

Then we will zoom in into each of the five communication styles, so that you will be able to identify them in yourself and others.

We will then address the Assertive Rights or Assertive Principles and that will mark the passage to the practical part of the course.

You will learn how to identify and eliminate the main cognitive distortions and how thoughts and emotions are linked in the assertive realm.

Then we will get to the really interesting part, the actual techniques and strategies of the Assertive Style of Communication.

You will learn how to communicate in a more authentic and confident manner, how to efficiently deal with criticism and conflict, how to provide constructive feedback and how to make sure that your verbal message matches the non-verbal one.

And then you’ll be ready to go. The foundation for the Independent you would have been laid and you will have the main skills to start creating the life you want.

DEALING WITH CRITICISM: THE ASSERTIVE WAY

Communication Skills and Assertiveness Strategy. Emotional Intelligence. Social Skills. Self-confidence and Self-esteem.

Learn how to transform criticism into opportunity and protect your self-confidence and self-esteem levels.

Manage Criticism Effectively through this Assertive Communication Strategy.

· Learn how to think about criticism in a way that protects your self-esteem and confidence levels and that allows you to regulate your emotional responses better

· Learn how to analyze critical messages and discover their growth potential

· Silence the critical noise and focus on the goals that truly matter to you

· Respond to criticism efficiently and enjoy healthier relationships

Unlock the mindset that allows you to live a more authentic, independent and satisfying life.

Largely accepted as the most efficient mindset and communication style, Assertiveness provides the best guidelines we know for dealing with most personal and professional contexts. Management of criticism makes no exception.

The 3-Stage Assertive Strategy exclusively presented in this course addresses the entire process, from thoughts to emotions to behaviors, and aims at providing a framework in which the individual thrives and transforms negative feedback into a powerful self-development tool.

Content and Overview

This course is suitable for anyone who would like to learn how to efficiently deal with Criticism, protect their self-confidence and self-esteem levels and discover the growth potential hidden in negative feedback.

Drawing on the multi-dimensional character of Assertiveness, the course addresses the activation of the assertive traits on three main levels: cognitive, emotional and behavioral, thus creating an extended framework for understanding, analyzing and responding to criticism.

The course is divided in two parts: An introductory, theoretical segment, in which we will take a close look at what criticism is, what personal and social roles does it hold in our lives, the forms in which it gets delivered to us and what efficient and inefficient reactions to criticism look like. The second part is a more practical one and it is where you will discover, step-by-step, The Assertive Strategy For Dealing With Criticism.

The Assertive Strategy For Dealing With Criticism includes three Stages -

The Attitude toward Criticism, Analyzing The Critical Message and Responding to Criticism, each of them comprising more steps to help create and activate the cognitive, emotional or behavioral traits that generate the most efficient responses to negative feedback.

Three specific Assertive Communication Techniques for dealing with justified and unjustified criticism are provided at the end of the course.

Then you will be ready to start implementing the Assertive Strategy, focus on the meaningful, silence the useless critical noise, and activate your resources to create the life you want.

Interpersonal Feedback. Social Skills and Emotional Intelligence.

Learn how to make your critical opinions count in the social environment.

Deliver Criticism Effectively through this Assertive Communication Strategy.

· Learn to deliver feedback that matters and that boosts self-esteem, confidence and social trust levels.

· Learn how to think about criticism and criticism delivery in a way that takes both your rights and the rights of others into account.

· Communicate your helpful opinions openly and enjoy more authentic and healthier relationships.

Unlock the mindset and communication skills that allow you to create personal and social environments that facilitate individual and social growth.

Largely accepted as the most efficient mindset and communication style, Assertiveness provides the best guidelines we know for dealing with most personal and professional contexts. Delivery of criticism makes no exception.

The 4-Stage Assertive Strategy exclusively presented in this course addresses the entire process of Constructive Criticism Delivery, from thoughts to emotions to behaviors, and aims at providing a framework in which the individual actively and responsibly changes the inner and external environment for the better, through carefully crafted disclosure of opinion.

Content and Overview

This course is suitable for anyone who would like to learn how to efficiently deliver meaningful Criticism and transform negative feedback into a powerful social and self-development tool.

Drawing on the multi-dimensional character of Assertiveness, the course addresses the activation of the assertive traits on three main levels: cognitive, emotional and behavioral, thus creating an extended framework for understanding, analyzing and delivering both positive and negative feedback.

The course is divided in two parts: An introductory, theoretical segment, in which we will take a close look at feedback delivery in the assertive context, what Criticism is and isn’t and the way in which all of these elements influence constructive criticism delivery. The second part is a more practical one and it is where you will discover, step-by-step, The Assertive Strategy For Delivering Constructive Criticism.

The Assertive Strategy For Constructive Criticism Delivery includes four Stages -

The Attitude toward Criticism Delivery, Planning and Formulating the Critical Message, The Analysis of the Critical Message and the Delivery and Follow-Up processes, each of them comprising more steps to help create and activate the cognitive, emotional or behavioral traits that generate the most efficient communication techniques to convey helpful critical messages.

Then you will be ready to start implementing the Assertive Strategy, make positive changes in the world around you and motivate both yourself and others to achieve the desired personal and professional goals and build the life you want.

HOW TO SET 

Boundary-setting is a skill that proves itself effective in all types of relationships. You can set boundaries in your personal life – family, parents, partner, and friends, and in your professional life – at work, with business partners, or with collaborators.

What You Will Learn

  • The main types of social boundaries and limits.

  • The benefits of setting healthy boundaries.

  • How to identify your boundaries.

  • How to communicate your limits and boundaries in a non-passive, non-aggressive way.

  • How to address toxic relationships assertively through boundary-setting.

  • How to establish and communicate the consequences of boundary infringement, in an assertive way.

  • What to do when your boundaries are dismissed or ignored by others.

  • How to Identify Manipulative Tactics used by others to undermine your boundaries.

  • How to maintain, monitor, and adapt your boundaries.

The Course also includes:

  • Self-Reflection Exercises

  • Illustrative Examples

  • Visualization Prompts

  • Values Exploration Activities

  • Boundary-Naming Exercises

  • Exploration of real-life scenarios to illustrate the application of boundary-setting.

Learn how to set boundaries assertively and optimize your psychological and physical wellbeing.

Enroll in this course and make boundary-setting a powerful tool in your personal development journey.

Full Online Mini Course.

Discover the 15 Assertive Rights and Principles, and boost your communication and social skills.

Do you know your rights when it comes to everyday social interactions, beyond the legal aspects, and in addition to what we’ve come to know as “fundamental human rights”?

Did you know that asserting these rights in your daily communication with others is yet another way to ensure physical and psychological well-being? An important step of learning how to be more assertive is to make sure that your rights are respected in your everyday interactions, and also that your own actions do not infringe on the rights of others.

What you will learn:

- What is Assertiveness?

- 15 Assertive Rights and Principles

- How to implement each of the 15 assertive rights and principles in your daily life.

Transform Your Communication Style: Master Assertive Communication in 50 Real-Life Scenarios.

Embark on a transformative journey to master assertive communication with this new course. "Master Assertive Communication" is designed for both newcomers and those who have dabbled in assertiveness basics, tailored to elevate your communication skills to new heights.

Unlock Your Assertive Potential:

Kickstart your journey with exercises tailored for novices and those familiar with the basics, ensuring a robust foundation in assertiveness. This course's primary focus revolves around 50 scenario-type, multiple-choice items, providing hands-on experience in applying assertive techniques. Whether your aspirations involve excelling in the workplace, fostering healthier relationships, or navigating complex family dynamics, this course equips you with indispensable skills.

· Enhance Your Assertive Communication Skills: Engage in practical exercises suitable for all levels, ensuring a solid foundation in assertiveness.

· Navigate 50 Real-Life Scenarios: Sharpen your skills in diverse contexts, from workplace dynamics to friendships, family, and romantic relationships.

· Boost Confidence, Set Boundaries, and Thrive: Unleash your potential for confidence, learn effective boundary-setting, and excel in every aspect of your life.

Course Structure Highlights:

· Introductory Exercises: Dive into exercises catering to learners of all levels, establishing a solid foundation in assertiveness.

· Free Access to Resources: Access the foundational knowledge online for free, ensuring easy availability of essential resources.

· Real-Life Scenarios Exploration: In the core part of the course, explore 50 scenario-type, multiple-choice items. Pause to consider your answers and gain insights into assertive responses.

· Designed for Easy Understanding: The theoretical resources are designed to be easily understood, aiming to empower absolute beginners in their assertive communication journey.

· Certificate of Completion: Certificate of completion upon finishing the course, showcasing your mastery of assertive communication.

Prepare to transform your communication style, unlock your assertive potential, and shape the life you envision. Join me if you're ready to master assertive communication and gain more independence in your thinking, emotions, and everyday interactions. See you in the course.

Watch now and take the first steps toward a more assertive you.

Access to Collection Updates as they happen.

Enroll now

What's inside

Learning objectives

  • Identify the main five communication styles in yourself and others.
  • Know your assertive rights.
  • Identify and manage ten main cognitive distortions.
  • Express your emotions in an assertive manner.
  • Say "no" to unreasonable requests assertively.
  • Use assertiveness techniques in personal and professional communication contexts.
  • Provide constructive feedback.
  • Deal with criticism assertively.
  • Identify and activate assertive nonverbal cues.
  • How to identify your values and set effective boundaries assertively.
  • How to communicate your boundaries assertively to friends, family, colleagues, and romantic partner.
  • How to address toxic relationships assertively through boundary-setting.
  • How to establish and communicate the consequences of boundary infringement, in an assertive way.
  • How to maintain, monitor, and adapt your boundaries.
  • Show more
  • Show less

Syllabus

Learn the Basics of Assertive Communication.
Introduction
My Motivation for Critical Thinking and Assertiveness Advocacy
About the Course
Read more
What is Assertiveness?
When to use Assertiveness
THE FIVE COMMUNICATION STYLES
The Passive Style of Communication
EXTENDED: Examples of Beliefs and Thoughts
EXTENDED: Examples of Passive Communication
EXTENDED: Examples of Passive Behaviors
EXTENDED: Examples of Emotions
EXTENDED: Advantages - Illustrative Examples
EXTENDED: Disadvantages - Illustrative Examples
The Aggressive Style of Communication
EXTENDED: Examples of Aggressive Communication
EXTENDED: Examples of Aggressive Behaviors
EXTENDED: Advantages - Illustrative Examples
FEEDBACK AND ASSERTIVENESS
The Passive-Aggressive Style of Communication
EXTENDED: Examples of Passive-Aggressive Communication
EXTENDED: Examples of Passive-Aggressive Behaviors
Constructive Feedback
The Manipulative Style of Communication
EXTENDED: Examples of Manipulative Communication
EXTENDED: Examples of Manipulative Behaviors
EXTENDED: Disadvantages Illustrative Examples
The Assertive Style of Communication
EXTENDED: Examples of Assertive Communication
EXTENDED: Examples of Assertive Behaviors
THE ASSERTIVE RIGHTS
EXTENDED: Illustrative Examples
THOUGHTS AND ASSERTIVENESS
Thoughts and Emotions
COGNITIVE DISTORTIONS - Introduction
Dichotomous Thinking
DEALING WITH CRITICISM - Introduction
Overgeneralization
Mental Filter
Fogging
Disqualifying the Positive
Jumping to Conclusions
Augmentation and Minimization
Negative Assertion
Emotional Reasoning
“Should” Statements
Labeling
Negative Inquiry
Personalization and Blaming
ASSERTIVE VERBAL COMMUNICATION - Introduction
Expressing Emotions
“I” Statements
ASSERTIVE NONVERBAL COMMUNICATION
The Assertive “No”
ASSERTIVE VERBAL COMMUNICATION TECHNIQUES - Introduction
The Broken Record
Free Information
Self-disclosure
CONCLUSIONS
OUTRO AND FINAL RECOMMENDATIONS
Learn your main rights in communication contexts.
INTRODUCTION
TOPIC OVERVIEW
Right 1.

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Assertive Communication: Complete Course Collection with these activities:
Review 'Your Perfect Right' by Alberti and Emmons
Provides a strong foundation in the principles and techniques of assertive communication, complementing the course material.
Show steps
  • Read the book, focusing on key concepts.
  • Take notes on techniques and examples.
  • Reflect on how to apply them.
Review 'Nonviolent Communication' by Marshall Rosenberg
Expands on assertive communication by emphasizing empathy and understanding others' needs, enhancing conflict resolution skills.
Show steps
  • Read the book, focusing on the four components of NVC.
  • Practice identifying feelings and needs.
  • Apply NVC in everyday conversations.
Practice assertive responses to common scenarios
Reinforces assertive communication skills by practicing responses to realistic situations, improving confidence and fluency.
Show steps
  • Identify common scenarios where assertiveness is needed.
  • Write down assertive responses to each scenario.
  • Role-play the scenarios with a friend or colleague.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in peer role-playing sessions
Enhances practical application of assertive communication skills through interactive role-playing with peers.
Show steps
  • Find a partner to practice with.
  • Choose scenarios to role-play.
  • Provide constructive feedback to each other.
Create a video demonstrating assertive communication
Solidifies understanding of assertive communication by creating a visual aid that demonstrates key principles and techniques.
Show steps
  • Choose a scenario to demonstrate.
  • Write a script showcasing assertive communication.
  • Record and edit the video.
Develop a personal assertiveness plan
Applies course concepts to personal life by creating a plan to improve assertiveness in specific situations.
Show steps
  • Identify areas where you want to be more assertive.
  • Set specific, measurable, achievable, relevant, and time-bound (SMART) goals.
  • Develop strategies to achieve those goals.
Create a presentation on assertive communication
Deepens understanding and communication skills by preparing and delivering a presentation on assertive communication principles.
Show steps
  • Research and gather information on assertive communication.
  • Create a presentation outline.
  • Design visually appealing slides.
  • Practice delivering the presentation.

Career center

Learners who complete Assertive Communication: Complete Course Collection will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Assertive Communication: Complete Course Collection.
Classic guide to assertiveness, covering the core principles and techniques for expressing your needs and opinions effectively. It provides practical advice and examples for various situations, making it a valuable resource for anyone looking to improve their communication skills. It is particularly helpful for understanding the foundations of assertive behavior and building a strong sense of self-worth.
While not strictly about assertiveness, this book offers a powerful framework for communicating with empathy and clarity. It emphasizes expressing your needs and feelings without blaming or criticizing others, which aligns with the principles of assertive communication. is more valuable as additional reading, providing a deeper understanding of interpersonal dynamics and conflict resolution.

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