We may earn an affiliate commission when you visit our partners.
Jan-Erik Sandberg

Jira is a world-leading issue and project tracker for software. This demo-packed course will teach you how to setup and maintain a Jira installation and configure it for the needs of your organization.

Read more

Jira is a world-leading issue and project tracker for software. This demo-packed course will teach you how to setup and maintain a Jira installation and configure it for the needs of your organization.

Jira is a world-leading issue and project tracker used by large and small teams for planning, building, and releasing great software. In this course, Jira Fundamentals, you will learn the fundamentals of Jira as a cloud platform, as well as for hosting on-prem. First, you will explore the basics of Jira in order to plan and execute your installation and configuration. Next, you will see how to set up and configure your first Jira project. Finally, you will learn how to make reports and dashboards, in addition to administrating and extending, and even using Jira as a service desk for your project. By the end of this course, you'll know everything you need to know to be productive and get started with managing your software projects with Jira.

This course is no longer available. Find something similar by browsing:
Jira Project Management Issue Tracking Software Development Agile

What's inside

Syllabus

Course Overview
Introduction to Jira
Planning Your Jira Setup
Installing and Configuring Jira On-prem
Read more

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches core concepts in Jira fundamentals for both cloud and on-premise, making it valuable for teams both large and small as well as in many different environments
Provides multi-modal learning with videos, readings, and discussions, catering to diverse learning styles and preferences
Develops skills in running development teams with Jira, enhancing project management and collaboration capabilities
Covers reporting, dashboarding, as well as Jira Service Management, essential tools for tracking and visualizing project progress and service requests
Provides a solid foundation in Jira administration, extension, and integration, empowering users to customize and expand Jira to their specific needs

Save this course

Create your own learning path. Save this course to your list so you can find it easily later.
Save

Reviews summary

Comprehensive jira foundation for professionals

According to learners, this course provides a comprehensive and practical foundation for using Jira, highly suitable for working professionals. Students praise the instructor's clear explanations of complex topics like JQL and workflow management, making it an excellent starting point for beginners. While generally well-received for its thorough coverage of both cloud and on-premise installations, some found specific sections, such as the on-prem content, potentially outdated. Learners frequently expressed a desire for more hands-on exercises and real-world scenarios to complement the valuable demonstrations and enhance retention.
Serves as a foundation for beginners and a refresher for experienced users.
"It's truly a fundamental guide for anyone starting with Jira or needing a refresher."
"As a seasoned project manager, I still found valuable insights, especially regarding the advanced configurations and service desk integration. It's not just for beginners."
"Overall, a good starting point for beginners, but it also has depth for those looking to expand."
Instructor provides clear and engaging explanations.
"The instructor's delivery is engaging. The explanations of Jira Query Language (JQL) were particularly helpful."
"The pace is perfect, and the instructor breaks down intimidating topics into digestible chunks."
"The explanations are clear, making complex topics understandable for me."
A thorough and practical understanding of Jira.
"This course is incredibly thorough and practical. The instructor explains complex topics like JQL and advanced workflows in a very understandable way."
"Excellent course! As someone completely new to Jira, this provided a clear roadmap."
"I feel much more confident now in setting up and managing projects after taking this course."
The Jira Service Desk section felt rushed or insufficient.
"Some sections felt a bit rushed, especially the service desk part."
"Also, the service desk section felt like an afterthought."
"I expected more in-depth coverage of Jira Service Management as it's a key part of Jira."
Some content, especially on-premise sections, may be outdated.
"Some parts feel a bit outdated, particularly the on-prem installation section, as cloud is becoming more dominant."
"Disappointed with the outdated information on on-premise setups. It needs a major update."
"Overall, not as 'fundamental' as I hoped for current Jira versions, especially the on-premise aspects."
Reviewers wished for more practical exercises and labs.
"I wish there were more practical exercises instead of just demos."
"Decent course, but it could use more hands-on labs. Watching demos is fine, but actually doing it myself helps retention."
"More practice exercises would be beneficial, as some of the demos moved a bit too fast for me to follow along easily."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Jira Fundamentals with these activities:
Review fundamentals of software project management
Review project management concepts to enhance understanding of Jira's role within the larger context of project execution.
Browse courses on Project Management
Show steps
  • Read a book or article on project management fundamentals
  • Take an online course or workshop on project management
  • Attend a project management conference or webinar
Follow a Jira tutorial
Following a Jira tutorial will help you to learn the basics of Jira and how to use it to manage your projects.
Show steps
  • Find a Jira tutorial that covers the topics you are interested in
  • Follow the steps in the tutorial
  • Experiment with the features of Jira as you follow the tutorial
Create a Jira project and add tasks
Creating a Jira project and adding tasks will help you to understand the basic workflow of Jira.
Show steps
  • Create a new Jira project
  • Add tasks to your project
  • Configure the settings for your project
Four other activities
Expand to see all activities and additional details
Show all seven activities
Attend a Jira user group meeting
Attending a Jira user group meeting will help you to learn from other Jira users and share your own experiences.
Show steps
  • Find a Jira user group meeting in your area
  • Register for the meeting
  • Attend the meeting and participate in the discussions
Write a Jira user guide
Writing a Jira user guide will help you to solidify your understanding of Jira and how to use it effectively.
Show steps
  • Plan the structure of your user guide
  • Write the content for your user guide
  • Edit and proofread your user guide
Volunteer to help with a Jira project
Volunteering to help with a Jira project will give you hands-on experience using Jira and working with other Jira users.
Show steps
  • Find a Jira project to volunteer for
  • Contact the project leader and offer your help
  • Complete the tasks that you are assigned
Mentor a new Jira user
Mentoring a new Jira user will help you to deepen your understanding of Jira and how to use it effectively.
Show steps
  • Find a new Jira user to mentor
  • Set up a regular meeting time
  • Answer your mentee's questions and provide guidance

Career center

Learners who complete Jira Fundamentals will develop knowledge and skills that may be useful to these careers:
Software Developer
Jira, the software this course focuses on, is specifically built to help Software Developers track all of the issues within a software project, including bugs and work tickets. Leveraging all of this information, Software Developers can use Jira to manage and plan their work, ensuring that all work is done to the best possible standard. Professionals in this role use Jira to improve the quality and timeliness of their work. Taking this course in Jira Fundamentals would be particularly useful for Software Developers, as it would provide them with the knowledge they need to get the most out of Jira.
Scrum Master
This course in Jira Fundamentals would be particularly useful for Scrum Masters, as it would help them handle their responsibilities in a Scrum environment. Scrum Masters leverage Jira to follow and administer sprints, and this course would provide them with a better understanding of the tool.
Project Manager
Project Managers in a software development company rely on Jira to track the many different aspects of their projects. By gaining relevant knowledge from this course, Project Managers can use Jira to supervise, plan, and execute their plans with improved accuracy and efficiency.
Software Quality Assurance Manager
Software Quality Assurance Managers may find this course helpful, as it would provide them with a better understanding of how Jira can help them manage their software quality assurance projects.
IT Manager
IT Managers in companies that leverage Jira would benefit from this course. This course would provide them with a better understanding of how Jira can help them manage their IT projects and teams.
Software Development Manager
Software Development Managers may find this course helpful, as it would provide them with a better understanding of how Jira can help them manage their software development projects.
IT Project Manager
IT Project Managers may find this course in Jira Fundamentals helpful, as it would provide them with a better understanding of how Jira can be used to manage IT projects.
Technical Lead
Technical Leads may find this course helpful, as it would provide them with a better understanding of how Jira can help them manage their technical teams.
Quality Assurance Analyst
For their day-to-day tasks, Quality Assurance Analysts depend on Jira to document and track bugs and issues. This course in Jira Fundamentals would be a great way to gain a comprehensive understanding of Jira and improve their efficiency.
Product Manager
Product Managers need to have a good understanding of how Jira works. Jira is a tool that can help them track the progress of their products and make sure that they are meeting the needs of their customers. This course would give Product Managers the skills needed to track their work in Jira and use the tool to improve their products.
Software Architect
Software Architects may find this course in Jira Fundamentals helpful, as it would provide them with a better understanding of how Jira can be used to manage software projects.
Business Analyst
A course in Jira Fundamentals may be helpful for Business Analysts who need to work with development and IT teams. This course would help Business Analysts understand how to write user stories and track their progress in Jira.
Software Engineer
A course in Jira Fundamentals may be useful for Software Engineers who need to use Jira to track their work. This course would help them understand how to use Jira to plan their work, track their progress, and collaborate with their team.
Systems Analyst
A course in Jira Fundamentals may be useful for Systems Analysts who need to use Jira to track their work. This course would help them understand how to use Jira to plan their work, track their progress, and collaborate with their team.
Database Administrator
A course in Jira Fundamentals may be useful for Database Administrators who need to use Jira to track their work. This course would help them understand how to use Jira to plan their work, track their progress, and collaborate with their team.

Reading list

We've selected four books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Jira Fundamentals.
Focuses on using Jira in agile development environments. It provides guidance on setting up agile workflows, tracking progress, and collaborating effectively within agile teams. It's a practical resource for teams who want to leverage Jira to enhance their agile practices.
Guide to using Jira for development teams, covering topics such as project planning, issue tracking, and reporting.
Guide to using Jira for project management, covering topics such as project planning, resource allocation, and risk management.
Guide to using Jira for enterprise organizations, covering topics such as scaling Jira, managing large projects, and integrating Jira with other systems.

Share

Help others find this course page by sharing it with your friends and followers:

Similar courses

Similar courses are unavailable at this time. Please try again later.
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2025 OpenCourser