Displaying results 1 - 20 of 10,000 results for "lynda advance your skills as an it help desk specialist"
IT Service Desk: Customer Service Fundamentals
Advance Your Skills as an IT Help Desk SpecialistCost $29 · . Course Length: 1 hours estimated
Put the "help" in help desk and the "support" in support specialist by implementing proven techniques that both resolve issues and increase customer satisfaction. In this course, join Fancy Mills as she shares how to take your IT service desk beyond identifying...
Offered through LinkedIn Learning | Taught by Fancy Mills, Fancy Mills-Knebel
Tech Support Career Guide and Interview Preparation
Cost $49 · . Course Length: 16 hours estimated
This course is designed to prepare you to enter the job market as a technical support specialist. It provides guidance about the regular functions and tasks of support professionals and options for career development. It explains practical techniques for creating...
Offered through Coursera | and created by IBM | Taught by Skills Network
IT Help Desk for Beginners
Cost $29 · . Course Length: 1 hours estimated
Interested in a job in IT? Get the skills you need to pursue an entry-level position as an IT help desk technician. This course is an ideal starting point for job seekers wishing to venture into the field of technical support or seeking to strengthen their overall...
Offered through LinkedIn Learning | Taught by Jason Ruediger
Customer Service Fundamentals
Rated 4.8★ stars based on | 83 ratings · . Cost $39 · . Course Length: 20 hours estimated
There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to...
Offered through Coursera | and created by IBM, Knowledge Accelerators | Taught by IBM Training and Skills, Keith Gibson
Hardware and Operating Systems
Cost $49 · . Course Length: 6 hours estimated
If you’re ready to enter the world of Information Technology (IT), you need job-ready skills. Understanding the fundamentals of computer hardware and operating systems is critical to any technology related job role like Technical Support or Software...
Offered through edX | and created by IBM | Taught by Skills Network
Help Desk Analyst
Rated 3.7★ stars based on | 53 ratings · . Cost $14 · . Course Length: 1 hours estimated
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Boost your career, pass the included certified elearning course, and achieve your Help...
Offered through Udemy | Taught by The Art Of Service
IT Service Desk Careers and Certifications: First Steps
Become an IT TechnicianCost $29 · . Course Length: 2 hours estimated
Are you looking to start a career in IT? Or, are you an IT service desk professional wishing to explore opportunities for career advancement, but unsure of your next step? In either instance—whether you're jumping into a brand-new IT career or advancing your...
Offered through LinkedIn Learning | Taught by Fancy Mills, Fancy Mills-Knebel
The Critical Role of IT Support Staff in Healthcare
Healthcare IT SupportCost $49 · . Course Length: 12 hours estimated
This is a very exciting time to be exploring a career in Health IT Support! In this introductory course, you’ll learn about various roles in IT support that are common in healthcare. IT support staff play critical roles in many different healthcare venues. In...
Offered through Coursera | and created by Johns Hopkins University | Taught by Ashwini S. Davison, M.D., Jessica M. Roosth
IT Service Desk: Management Fundamentals
Cost $29 · . Course Length: 2 hours estimated
No service desk runs efficiently without proper oversight. Service desk managers are key to effective tech support teams—and industry-proven methodologies and tools are key to a manager's success. This course covers the processes and tools new IT managers need to...
Offered through LinkedIn Learning | Taught by Fancy Mills, Fancy Mills-Knebel
Help Desk Essentials: Customer Interaction
Communications for TechnologistsCost $35 · . Course Length: 3 hours estimated
This course will help improve the soft skills and customer service skills of both new and existing IT help desk employees.
Offered through Pluralsight | Taught by Fran Gilbane, Rich Gilbane
Ergonomics 101
Cost $29 · . Course Length: 0 hours estimated
Learn the basis of ergonomics: creating a healthy work environment. Find out how to adjust the equipment at your desk so you are comfortable and avoid common injuries. In this course, certified ergonomics specialist Barb Phillips shows how to set up your chair...
Offered through LinkedIn Learning | Taught by Desk Yogi
Operational Support and Analysis for ITIL®
Cost $35 · . Course Length: 3 hours estimated
As an IT service provider, your company provides value to their customers in the form of services. In order to maintain that value, you must deliver services quickly and efficiently while maintaining normal service operations. In this course, Operational Support...
Offered through Pluralsight | Taught by Chris Ward
Implementing Incident Management with System Center Service Manager 2016 (SCSM)
Cost $35 · . Course Length: 4 hours estimated
Every IT organization has a help desk, and every help desk has a need for workflow. When users call in with issues, somebody needs to document their situation. Later on, a different person may fix the issue and in some circumstances, a third person still will need...
Offered through Pluralsight | Taught by Greg Shields
21-Day Creative Exercise Desk Challenge
Cost $29 · . Course Length: 1 hours estimated
Professionals spend a third of their day at a desk. Desks act as a familiar home base and are comfortable work destinations, but they can also drain our creative energy. Turn your desk back into a creative idea station where inspiration is always just an arm's...
Offered through LinkedIn Learning | Taught by Stefan Mumaw
InfraWorks: Enhancing and Optimizing Roads
Cost $29 · . Course Length: 2 hours estimated
InfraWorks software from Autodesk offers functionality that can help transportation planners and civil engineers efficiently plan and design roads. In this course, learn how to optimize and enhance roads within an InfraWorks model. Lynda Sharkey shows how to use...
Offered through LinkedIn Learning | Taught by Lynda Sharkey
Troubleshooting Common PC Issues for Users
Cost $29 · . Course Length: 1 hours estimated
Are you a help desk specialist or the go-to technical troubleshooter in your department? If people rely on you to diagnose and fix their computer issues, this course was designed to help you help them. Join PC expert Dan Gookin as he takes you through a number of...
Offered through LinkedIn Learning | Taught by Dan Gookin
Google IT Automation with Python
A Specialization from Coursera. Contains 6 courses · . Course Total length: 144 hours estimated
This beginner-level, six-course certificate, developed by Google, is designed to provide IT professionals with in-demand skills -- including Python, Git, and IT automation -- that can help you advance your career. Knowing how to write code to solve problems and...
Offered through Coursera | and created by Google | Taught by Google, Google Career Certificates
Creativity and Learning: A Conversation with Lynda Barry
Cost $29 · . Course Length: 1 hours estimated
What happens when a renowned cartoonist, humorist, and writer sits down with a passionate educator? You get an inspiring conversation about creativity, learning, and the importance of arts education in America. Lynda Weinman interviews Lynda Barry, her friend and...
Offered through LinkedIn Learning | Taught by Lynda Barry
Opportunity Management in Salesforce
Salesforce Sales OperationsCost $49 · . Course Length: 30 hours estimated
The third course in the Salesforce Sales Operations Professional Certificate, Opportunity Management in Salesforce, is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role...
Offered through Coursera | and created by Salesforce, Pathstream | Taught by Trailhead, Angela Prakash, Anthony Jones
Paralegal Crash Course
Rated 3.6★ stars based on | 18 ratings · . . Course Length: 2 hours estimated
Most people have heard of an attorney and understand what service they provide to the public, but others have either never heard about paralegals or do not understand the contribution that they make to the public and the legal profession overall. Paralegals play...
Offered through Udemy | Taught by Rainmakers Legal Education, Rainmakers Virtual College, Agility Training Academy and others