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Jean Barnard

Did you know that 70% of sales professionals fail to ask for the sale? This critical step is often overlooked, yet it's crucial for closing deals and achieving success in sales.

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Did you know that 70% of sales professionals fail to ask for the sale? This critical step is often overlooked, yet it's crucial for closing deals and achieving success in sales.

This short course is tailored for aspiring sales professionals and those looking to refine their sales skills to master fundamental selling techniques to start or increase their sales effectively. By completing this course, you'll gain the ability to understand the sales process deeply, engage in effective cold calling, overcome objections with confidence, and employ strategies that close deals – skills you can apply immediately in your professional life.

In this 3-hour long course, you will learn how to:

- Grasp the entire sales process, from lead generation to closing.

- Overcome objections with ease and maintain momentum in your sales conversations.

- Effectively use listening and questioning to uncover customer needs and present solutions that compel action.

What sets this course apart is its focus on practical, real-world techniques and strategies for sales success.

To excel in this course, no prior knowledge is required. However, a keen interest in developing sales skills will be beneficial.

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Syllabus

How to Sell: An Overview of Fundamental Selling Techniques
"How to Sell: An Overview of Fundamental Selling Techniques" is an essential course for those looking to master the basics of the sales process. Instructor Jean Barnard, with a vast sales background, guides students through the foundational skills needed to succeed in sales. The course covers the entire sales process, from lead generation to closing deals, and emphasizes the importance of building rapport and effectively listening to customers. By the end of the course, participants will be proficient in cold calling, offering solutions, and closing sales with confidence, making it a crucial starting point for anyone aiming to excel in a sales career.
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Lesson 1: Own Your Success: The Sales Process
This lesson introduces the sales process, helping you understand the buyer’s journey and explore lead-generation techniques using social media, telephone, and email. Learn how to handle objections and master the art of closing deals.
Lesson 2: Active Listening, Strategic Questioning, and Effective Solution PresentationSales Process
Focus on building rapport with customers and discovering their needs through effective listening and questioning techniques. This lesson teaches you how to control conversations and guide prospects towards evaluating your solutions positively.
Lesson 3: Offering your Solution and Asking for the Order
Learn to present your product or service compellingly and confidently ask for the order. This lesson covers how to effectively offer solutions that meet your customers' needs, increasing the likelihood of closing the sale.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for individuals seeking to strengthen their sales skills
Delivered by Jean Barnard, a renowned sales professional
Provides a comprehensive overview of the sales process from lead generation to closing
Emphasizes practical techniques and strategies for effective sales
Focuses on building rapport and effectively listening to customers

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in How to Sell: An Overview of Fundamental Selling Techniques with these activities:
Brush Up on Sales Basics
Review the core concepts of sales, including the sales process, prospecting techniques, and customer relationship management to refresh your knowledge and prepare for the course.
Show steps
  • Read textbook chapters or articles on sales basics.
  • Review notes or materials from previous sales courses or training programs.
  • Attend a webinar or online workshop on sales fundamentals.
Seek Guidance from Experienced Sales Leaders
Connect with experienced sales leaders who can provide valuable insights, guidance, and support to help you navigate the challenges of a sales career and accelerate your professional growth.
Browse courses on Leadership Development
Show steps
  • Identify and reach out to potential mentors in your industry.
  • Request mentorship and explain your goals and areas of interest.
  • Schedule regular meetings to discuss your progress and seek advice.
Volunteer at a Non-Profit Organization
Engage in volunteer work at a non-profit organization to gain practical experience in customer interactions, communication, and problem-solving, which are transferable skills valuable in the sales profession.
Browse courses on Community Involvement
Show steps
  • Identify non-profit organizations that align with your interests.
  • Contact the organization and inquire about volunteer opportunities.
  • Participate in volunteer activities, such as fundraising, event planning, or customer service.
Four other activities
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Practice Active Listening Techniques
Enroll in an online course or watch video tutorials on active listening to master the art of effectively listening to customers, understanding their needs, and building rapport.
Browse courses on Active Listening
Show steps
  • Enroll in an online course on active listening.
  • Watch video tutorials on active listening techniques.
  • Practice active listening skills in role-playing exercises with a partner or colleague.
Role-Play Sales Situations
Engage in role-playing exercises to simulate real-world sales scenarios, practice objection handling, and refine your closing techniques to improve your confidence and effectiveness in sales conversations.
Browse courses on Negotiation Skills
Show steps
  • Find a partner to role-play sales situations with.
  • Prepare different sales scenarios and customer profiles.
  • Practice role-playing the sales process, from opening to closing.
  • Analyze and discuss the role-playing sessions to identify areas for improvement.
Create a Sales Prospecting Plan
Develop a comprehensive sales prospecting plan that outlines your target audience, research methods, and lead generation strategies to enhance your ability to identify and qualify potential customers.
Browse courses on Lead Generation
Show steps
  • Define your ideal customer profile.
  • Research and identify potential leads using various channels.
  • Develop a system for qualifying and prioritizing leads.
  • Create a lead nurturing strategy to engage and convert prospects.
Mentor Aspiring Sales Professionals
Share your sales knowledge and experience by mentoring aspiring sales professionals, providing guidance, support, and encouragement to help them develop their skills and achieve success in the field.
Browse courses on Leadership Development
Show steps
  • Identify and connect with individuals who are interested in a career in sales.
  • Share your insights on the sales process, techniques, and strategies.
  • Provide feedback and support on their sales activities.
  • Encourage and motivate your mentees to reach their full potential.

Career center

Learners who complete How to Sell: An Overview of Fundamental Selling Techniques will develop knowledge and skills that may be useful to these careers:

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