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Jacob & Ryan Merkley

"A lot of the information wasn't new to me. I had most of the pieces of the puzzle there but the course helped me put them in the right place. Thanks. " - L. Grey - Mastering the Mac Student

"Clear, concise and informative. More informed user than before." - C. Philly - Mastering the Mac Student

"I learn so many useful things. Thank you so much for this course." - D. Tabag - Mastering the Mac Student.

"It it excellently presented and highly comprehensive." - V. Kodongo - Mastering the Mac Student.

"Great for beginners. Easy to follow along. " - A. Johnson - Mastering the Mac Student.

Read more

"A lot of the information wasn't new to me. I had most of the pieces of the puzzle there but the course helped me put them in the right place. Thanks. " - L. Grey - Mastering the Mac Student

"Clear, concise and informative. More informed user than before." - C. Philly - Mastering the Mac Student

"I learn so many useful things. Thank you so much for this course." - D. Tabag - Mastering the Mac Student.

"It it excellently presented and highly comprehensive." - V. Kodongo - Mastering the Mac Student.

"Great for beginners. Easy to follow along. " - A. Johnson - Mastering the Mac Student.

"Very engaging, welcoming, and straightforward." - R. Foto - Mastering the Mac Student

Computers have become a central part of everyday life.  Learning how to master the computer gives you an advantage in your work and personal life.  

Learn and Master the Macintosh Computer Like a Pro.

  • Learn how to setup the Mac properly.

       

  • Discover how to use the Mac more efficiently.   

  • Learn the basics, then build on that foundation to tackle everyday tasks.   

I want to help even the most “un-techy” individual not only feel comfortable using a Mac, but also feel like they’ve mastered it.  And this course will help you get there.

   

Have you ever experienced any of these situations?  You… 

  1. Frequently getting lost while using the Mac? 

  2. Constantly misplace files? 

  3. Accidentally change settings that you don’t know how to fix? 

  4. Feel like you could be getting more out of your Mac? 

If so, this course is perfect for you.  While I worked for Apple, I learned how to master the Mac.  I want to help turn your frown upside down and turn you into a Mac pro too.  

Course Overview 

In this course, we’ll tackle the basics, like learning what the Desktop, Doc, Finder, and Mac OS are all about.  After you have the basics down, we address everyday tasks like how to install and delete applications and how to use settings to customize your user experience.   

Then I will walk you step-by-step on how to setup some of the most popular features on a Mac: iCloud, Mail, and Siri.  

Finally, we’ll wrap up all the knowledge you’ve gained in the course by walking through some basic troubleshooting steps to help you solve many of the issues you’ll run into on a Mac: a slow or freezing computer, storage issues, internet issues, and more.  

We’ll use quizzes and handouts throughout the course to make sure you are retaining the most important concepts to set you up for future computer success.  

Stop being frustrated with your Mac and learn the skills needed to help you master your Mac once and for all.

Enroll now

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What's inside

Learning objective

You'll be able to understand and use all basic concepts of navigating your mac as well as some basic troubleshooting tips for when something goes wrong.

Syllabus

Start Here

Welcome to the course! In this video I'll go over some basic information to get us started, including some helpful info and the goals for this course. If you have any questions, either now or in the future, feel free to reach out to me!

Read more
Those with absolutely no experience with a Mac will be able to navigate the most basic functions of a Mac. This section can likely be skipped if you've used Macs for more than a few months.

The desktop is likely the first thing you noticed when logging onto Mac for the first time- it's kind of hard not to! I'll cover what the purpose of the desktop is, how to use it efficiently, and point out the most useful items on the desktop. 

If you have used a Mac for more than a couple months and feel comfortable with the desktop, you can likely skip this lecture.

The dock is one of the most useful appendages to the desktop. I'll explain how to add and remove items from the dock and, in my opinion, the most important reason to have the dock. 

If you have used a Mac for more than a couple months and feel comfortable with the dock, you can likely skip this lecture.

The finder is your file management service on a Mac, and it's always working hard for you! I cover how to create and move files and folders around your computer, how to navigate through Finder, and options that are commonly used. 

If you have used a Mac for more than a couple months and feel comfortable with Finder, you can likely skip this lecture and take the following quiz to make sure you are up to speed before moving on in the course.

The Basics
At the end of this section, students should feel fairly comfortable with using a Mac- using apps, changing settings, and knowing where things are located.

In this lecture I cover the organization of the Mac operating system, including how to update your system. I explain how all of your files and folders are organized to help you navigate through MacOS without getting lost.

Understanding Mac OS

Using applications may sound simple. But I go over proper ways to use, install, and delete any application from your computer. 

Using Applications

Understanding how to use System Preferences is one of the biggest ways to feel empowered when using your Mac. I show the most commonly used settings in there and when to use it.

System Preferences

This lecture is optional if you already know the keyboard shortcut for Force Quit. But I cover 9 other common shortcuts that'll take your Mac experience to the next level in terms of efficiency.

Keyboard Shortcuts
Students will get to know the extra features that come with every Mac. They'll learn what they are, when to use them, and how to use them.

I believe Mail is the best app on a Mac that never gets used. Most people just don't know how to use it, and thus let it sit on the dock, but I walk you step-by-step through getting Mail set up with your current email address(es). 

Note: you will want to know the password for at least one of your email addresses while watching this lecture.

Safari is your portal to the internet, and considering how much time our society spends on the internet I think it's important to know the ins and outs of your internet browser so that you feel safe and comfortable. I'll walk you through basic navigation and settings used in Safari.

iCloud can seem confusing, but really it's just a service that Apple offers to put all of your personal files and settings on each of your devices (iPhone, iPad, etc.). I walk you through setting it up on your computer and explain what each of the settings do. 

Note: You'll want to know your AppleID (email address) and password while watching this lecture.

Students will know some basic troubleshooting steps that can solve over half of the most common issues that people run into on a Mac.

Having done tech support at Apple for several years, I have noticed several issues that seem to afflict most Mac users- frozen or slow computer, internet not working, or storage issues. I share some tips for beginners on things you can do when your computer is acting up.

Troubleshooting Quiz
Students will have completed the course and should feel confident in using their Mac.

The course wrap up. Thanks for taking the course, I'd love to hear from you!

I'd love to have you help me make this program better.  Will you fill out my survey?

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Introduces learners to foundational concepts in the domain of computer science
Provides a comprehensive exploration of the macOS platform
Develops practical skills in computer operations for individuals new to the macOS ecosystem
Provides a supportive learning experience for individuals with minimal to no prior experience using computers
Covers essential computer skills highly relevant to everyday use
Taught by experienced professionals in the field of computer support

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Mastering the Mac with these activities:
Review "macOS Pocket Reference"
Computer Basics and macOS Concepts
Show steps
  • Read Chapter 1 to get an overview of macOS's interface and navigation.
  • Read Chapter 2 and Chapter 3 to learn about organizing files and folders.
  • Read Chapter 4 to 6 to learn how to use essential built-in apps like Mail and Safari.
Create a new user account
Setting up Your Mac
Show steps
  • Go to System Preferences > Users & Groups.
  • Click the "+" button to create a new user.
  • Enter a username and password for the new user.
  • Select the account type (Administrator or Standard).
Create a cheat sheet of keyboard shortcuts
Using Your Mac more efficiently
Show steps
  • Find a source for keyboard shortcuts (Apple's Support website or other).
  • Create a document (e.g., Pages, Word, etc.) or use a note-taking app.
  • Organize the shortcuts into logical categories.
  • Review the cheat sheet regularly to memorize the shortcuts.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Practice moving files and folders
Basic file management
Show steps
  • Create a few files and folders on your desktop.
  • Practice moving and copying files and folders between different locations (e.g., desktop, Documents folder).
  • Practice renaming files and folders.
Review Keyboard shortcuts
Using Your Mac more efficiently
Browse courses on Keyboard Shortcuts
Show steps
  • Review the cheat sheet or source you used to create it.
  • Practice using the shortcuts in real-time.
Organize your desktop
Getting organized and staying organized
Show steps
  • Sort your files and folders into logical categories.
  • Use subfolders to further organize your files.
  • Move frequently used items to the Dock for easy access.
  • Consider using a desktop organization app for more advanced options.
Create a presentation on a specific macOS feature
Understanding macOS Features and Customizing Your Mac
Show steps
  • Choose a specific macOS feature to focus on.
  • Research the feature thoroughly.
  • Create a presentation using Keynote or another presentation software.
  • Include screenshots, examples, and demonstrations to illustrate the feature.
  • Practice delivering the presentation.
Join a Mac User Group
Connecting with other Mac users and learning from their experiences
Show steps
  • Search online for Mac User Groups in your area.
  • Attend a meeting or join an online forum.
  • Participate in discussions and ask questions.

Career center

Learners who complete Mastering the Mac will develop knowledge and skills that may be useful to these careers:
Network and Computer Systems Administrator
Network and Computer Systems Administrators install, configure, and maintain computer networks and systems for organizations and businesses. This course may be useful for those who want to build a foundation in basic computer troubleshooting and networking.
IT Auditor
IT Auditors examine an organization's computer systems and networks to ensure that they are secure and compliant with regulations. Taking this course will help build a foundation in computer troubleshooting and system security.
Information Security Analyst
Information Security Analysts plan and implement security measures to protect an organization's computer systems and networks from cyber attacks and other threats. Taking this course can help build a foundation in computer troubleshooting and system security.
Computer and Information Systems Manager
Computer and Information Systems Managers plan, implement, and maintain computer systems and networks in organizations and businesses. This is a good course for those who wish to manage computer systems since it provides a foundation in the basics of Mac operating systems, which are used by many organizations and businesses.
IT Project Manager
IT Project Managers plan, implement, and manage IT projects. This is a good course for those who wish to manage IT projects since it provides a foundation in the basics of Mac operating systems, which are used by many organizations and businesses.
IT Security Specialist
IT Security Specialists design, implement, and maintain security measures to protect an organization's computer systems and networks from cyber attacks and other threats. Taking this course can help build a foundation in computer troubleshooting and system security.
Information Systems Analyst
Information Systems Analysts design, develop, and implement computer systems and applications for organizations and businesses. This is a good course for those who wish to analyze and design systems since it provides a foundation in the basics of Mac operating systems, which are used by many organizations and businesses.
Data Scientist
Data Scientists collect, analyze, and interpret data to help organizations and businesses make informed decisions. This course will help build a strong foundation in the basics of Mac operating systems, which may be useful for those who want to pursue this career.
Database Administrator
Database Administrators design, implement, and maintain databases for organizations and businesses. This course may be useful for those who want to build a foundation in basic computer troubleshooting and database management.
Web Developer
Web Developers design, develop, and maintain websites and web applications. This course may help build a foundation in basic computer troubleshooting and web development.
Software Developer
Software Developers design, develop, and maintain software applications and systems. This course will help build a strong foundation in the basics of Mac operating systems, which may be useful for those who want to pursue this career.
Quality Assurance Analyst
Quality Assurance Analysts test software applications and systems to ensure that they meet quality standards. This course may help build a foundation in basic computer troubleshooting and software testing techniques.
Computer and Information Research Scientist
Computer and Information Research Scientists conduct research on new computing technologies and techniques, as well as new ways to use existing technologies. This course will help build a strong foundation in the basics of Mac operating systems, which can be useful for those who want to pursue this career.
Network Architect
Network Architects design, implement, and maintain computer networks for organizations and businesses. This course may help you build a foundation in basic computer troubleshooting and networking.
Computer Support Specialist
Computer Support Specialists help users troubleshoot computer and software issues. They often provide technical support over the phone or online. Those who want to build a foundation in computing may take this course to better understand how to operate computers and fix common issues.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Mastering the Mac.
Comprehensive guide to using Mac OS X Yosemite, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Practical guide to using a Mac, covering everything from the basics to more advanced topics like troubleshooting and maintenance. It valuable resource for both new and experienced Mac users.
Comprehensive guide to using macOS High Sierra, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Comprehensive guide to using Mac OS X Mavericks, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Beginner-friendly guide to using macOS High Sierra, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Comprehensive guide to using Mac OS X Lion, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Comprehensive guide to using Mac OS X Tiger, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Comprehensive guide to using Mac OS X Panther, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Comprehensive guide to using Mac OS X Jaguar, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.
Comprehensive guide to using Mac OS X Puma, the operating system that powers all Macs. It covers everything from the basics of using a Mac to more advanced topics like networking and security.

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