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Skills Network

Organizations require fast, efficient, and secure networks to compete in today’s global business world. Technical Support professionals are in high demand to meet organizations’ expanding needs and to help maintain and update computer networks to reduce downtime and minimize disruption.

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Organizations require fast, efficient, and secure networks to compete in today’s global business world. Technical Support professionals are in high demand to meet organizations’ expanding needs and to help maintain and update computer networks to reduce downtime and minimize disruption.

This course is designed for anyone new to networks and storage looking to develop the skills needed to diagnose and repair basic networking and storage problems. You’ll gain extensive knowledge of the fundamentals of networking, including network types, topology models and standards, and the physical setup of a network for wired and wireless connections. You’ll be introduced to the different types of storage devices, STaaS, learn the difference between NAS and SAN and the types of storage gateways to meet the needs of network subscribers, and identify common network storage and network sharing options including local, hosted, and cloud storage.

This course provides multiple hands-on, real-world inspired activities to demonstrate your network and storage expertise, including setting up a SOHO network, exploring cable types, and identifying storage types. This course is ideal for kickstarting an IT Support role, network technician role, or building your base knowledge for system administration.

What's inside

Learning objectives

  • Identify and discuss network types and standards.
  • Determine how to set up wired and wireless connections.
  • Discuss common network storage types and network sharing options.
  • Perform basic setup on a mobile device, including security and settings.

Syllabus

Module 1: Networking Fundamentals
Computer Networks: Types and Topologies
Computer Networks: Wired Connections
Computer Networks: Wireless Connections
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores computer networking fundamentals, providing a solid grounding in the field
Taught by Skills Network, which offers industry-standard training
Provides hands-on activities, allowing learners to practice and apply their knowledge
Covers both wired and wireless connections, ensuring a comprehensive understanding of networking
Examines different types of network storage, empowering learners to make informed decisions
Teaches learners to set up SOHO networks, providing practical skills for home or small business environments

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Reviews summary

Foundational networking and storage for beginners

According to students, this course provides a solid foundational understanding of networking and storage essentials, making it highly recommended for beginners and those aspiring to entry-level IT support roles. Learners consistently praise the clear explanations of complex topics and the numerous hands-on activities, such as setting up a SOHO network, which significantly help to solidify concepts. While it offers a strong starting point for the uninitiated, some reviewers with prior technical exposure found the content to be too basic or lacking sufficient depth for advanced applications, suggesting it serves best as a comprehensive introduction rather than an in-depth exploration.
Topics are explained clearly and are easy to follow.
"The explanations were clear and easy to follow. Highly recommend for aspiring IT support professionals."
"Really well-structured course. The modules flow logically, and the quizzes test understanding effectively."
"The instructor's explanations were concise and the course materials were well-organized."
"The explanations of DNS and DHCP were particularly clear."
Labs and activities are very useful for learning.
"The hands-on labs were incredibly useful and helped solidify concepts. I especially liked the SOHO network setup."
"The hands-on activities, like exploring cable types, were simple but effective for visualizing the concepts."
"The labs are the highlight. The practical exercises truly helped me grasp difficult concepts."
"I appreciate the focus on practical applications for IT support."
Excellent for those new to IT and networking concepts.
"Excellent course for someone new to IT or networking."
"A solid foundation in networking and storage. For a complete beginner, it's perfect."
"As a complete beginner, this course was a lifesaver. Everything was explained from scratch, making networking and storage less intimidating."
"This course helped me prepare for an entry-level IT position interview."
Pace can be slow for some; activities may lack complexity.
"Some parts felt a bit slow for me as I had prior exposure, but for a complete beginner, it's perfect."
"I found the hands-on parts less challenging than expected. Some concepts... could have been clearer."
"Some activities felt a bit too guided, could use more problem-solving."
"It needs more challenging exercises if you're not a total novice."
May be too basic for those with prior experience.
"It's okay. Good for a very basic introduction, but I was hoping for more depth, especially in advanced networking configurations."
"Too superficial. The course touches on many topics but doesn't go deep enough for practical application beyond the very basics."
"I felt like I needed to search for more information elsewhere to truly grasp the concepts."
"It's truly 'essentials,' so don't expect deep dives."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Networking and Storage Essentials with these activities:
Review Basic Physics and Math
Revisiting basic physics and math concepts will provide a strong foundation for understanding networking fundamentals.
Browse courses on Physics
Show steps
  • Review key concepts in classical mechanics, electricity, and magnetism.
  • Practice solving basic physics and math problems.
Practice IP Subnetting and Addressing
Mastering IP subnetting and addressing is crucial for configuring and managing networks.
Show steps
  • Understand the concepts of IP addresses, subnets, and masks.
  • Practice calculating subnets and assigning IP addresses to devices.
  • Solve IP subnetting and addressing problems using online tools or practice exercises.
Explore Network Simulation Tools
Gaining hands-on experience with network simulation tools will enhance your understanding of network configurations and troubleshooting.
Browse courses on Network Simulation
Show steps
  • Choose a network simulation tool (e.g., Packet Tracer, GNS3).
  • Follow tutorials to set up and configure basic network topologies.
  • Simulate network scenarios to test connectivity and troubleshoot issues.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Build a Network Diagram for a Small Office
Creating a network diagram will help you visualize and document a network design, enhancing your understanding of network topologies and configurations.
Browse courses on Network Diagram
Show steps
  • Identify the devices and connections in a small office network.
  • Choose a network diagramming tool (e.g., Visio, Lucidchart).
  • Create a logical network diagram representing the network layout.
  • Add relevant details such as IP addresses, subnet masks, and device types.
Assist with Network Support at a Local Community Center
Volunteering in a real-world network support setting will provide practical experience and enhance your problem-solving abilities.
Browse courses on Troubleshooting
Show steps
  • Contact local community centers or non-profit organizations that offer network support.
  • Volunteer to assist with tasks such as network troubleshooting, device setup, and user support.
  • Observe experienced network professionals and learn from their approaches.
Read 'Computer Networks: A Systems Approach'
This comprehensive book provides in-depth coverage of networking concepts, protocols, and architectures, further solidifying your foundation.
Show steps
  • Read chapters relevant to the course topics.
  • Take notes and highlight key concepts.
Implement a Basic Network in a Home Lab
Physically building and configuring a network in a home lab will provide invaluable hands-on experience and reinforce your understanding.
Show steps
  • Gather necessary equipment (e.g., router, switch, cables).
  • Set up the physical network and configure devices.
  • Test network connectivity and troubleshoot any issues.
  • Experiment with different configurations and protocols.

Career center

Learners who complete Networking and Storage Essentials will develop knowledge and skills that may be useful to these careers:
Network Engineer
Network Engineers design, implement, and maintain computer networks. This course would be a valuable resource for anyone interested in this role by providing a strong foundation in networking principles and technologies. The course covers topics such as network architecture, routing and switching, and network security.
Storage Administrator
Storage Administrators are responsible for the planning, implementation, and maintenance of storage systems. This course would be an excellent way to prepare for this role by providing a comprehensive understanding of storage technologies and concepts. The course covers topics such as storage types, storage architectures, and storage management.
Systems Administrator
Systems Administrators are responsible for the day-to-day operation of computer systems. This course would be a valuable resource for anyone interested in this role by providing a strong foundation in systems administration concepts and techniques. The course covers topics such as systems administration planning, systems administration implementation, and systems administration maintenance.
Network Administrator
Network Administrators are responsible for the day-to-day operation of computer networks, including design, installation, and maintenance. This course would be an excellent way to prepare for this role by providing you with a comprehensive understanding of networking fundamentals, including network types, topologies, and protocols. The course also covers topics such as network security, troubleshooting, and performance optimization.
Computer Support Specialist
Computer Support Specialists provide technical assistance to computer users, ranging from answering questions and resolving problems to installing and maintaining hardware and software. This course would help you get into or advance in this role by providing you with a strong foundation in networking and storage fundamentals. The course covers topics such as network types and standards, configuring wired and wireless connections, and common network storage types and network sharing options. This knowledge would be essential for troubleshooting and resolving network and storage issues.
IT Auditor
IT Auditors are responsible for evaluating an organization's IT systems and controls to ensure that they are operating effectively and efficiently. This course would be a valuable resource for anyone interested in this role by providing a strong foundation in IT auditing concepts and techniques. The course covers topics such as IT audit planning, IT audit execution, and IT audit reporting.
Cloud Architect
Cloud Architects design and manage cloud computing environments. This course would be a valuable resource for anyone interested in this role by providing a strong foundation in cloud computing concepts and technologies. The course covers topics such as cloud architecture, cloud services, and cloud security.
Web Developer
Web Developers design, develop, and maintain websites. This course would be a valuable resource for anyone interested in this role by providing a strong foundation in web development concepts and techniques. The course covers topics such as web design, web development, and web security.
Software Developer
Software Developers design, develop, and maintain software applications. This course would be an excellent way to prepare for this role by providing a strong foundation in software development concepts and techniques. The course covers topics such as software design, software development, and software testing.
Database Administrator
Database Administrators are responsible for the design, implementation, and maintenance of databases. This course would be a valuable resource for anyone interested in this role by providing a strong foundation in database management concepts and technologies. The course covers topics such as database design, database optimization, and database security.
Information Security Analyst
Information Security Analysts are responsible for protecting an organization's information systems from unauthorized access, use, disclosure, disruption, modification, or destruction. This course would be an excellent way to prepare for this role by providing a strong foundation in information security principles and technologies. The course covers topics such as information security risk assessment, information security controls, and information security incident response.
Quality Assurance Analyst
Quality Assurance Analysts are responsible for testing and evaluating software to ensure that it meets the required standards. This course would be a valuable resource for anyone interested in this role by providing a strong foundation in quality assurance concepts and techniques. The course covers topics such as quality assurance planning, quality assurance testing, and quality assurance reporting.
Technical Writer
Technical Writers create and maintain technical documentation, such as user manuals, white papers, and training materials. This course would be an excellent way to prepare for this role by providing a strong foundation in technical writing principles and techniques. The course covers topics such as technical writing planning, technical writing style, and technical writing tools.
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make informed decisions. This course would be an excellent way to prepare for this role by providing a strong foundation in data analysis techniques and technologies. The course covers topics such as data collection, data cleaning, and data visualization.
Project Manager
Project Managers are responsible for planning, executing, and closing projects. This course would be an excellent way to prepare for this role by providing a strong foundation in project management principles and techniques. The course covers topics such as project planning, project execution, and project closure.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Networking and Storage Essentials.
This widely used networking textbook tome covering the full breadth of modern networking. It classic for a reason and will benefit any networking student.
Offers an encyclopedic view of data and computer communications, covering areas in wired and wireless communications, digital transmission, and more.
While written for network novices and beginners, this book covers the fundamentals of networking very well.
If you are looking to go beyond the basics of networking this book covers many advanced topics in network management.
If you're interested in a deeper understanding of wireless networks, especially as it relates to practical applications and deployments, this is an excellent book.
Will give you a technical overview of Kubernetes and how to get up and running with this leading container orchestration system.
For networking professionals it is important to have an awareness of common hacking techniques and vulnerabilities. can provide an introduction to these issues from the perspective of an attacker.

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