Retail Customer Service
Retail customer service happens in a specific setting: supporting the sale or fulfillment of a physical product. Unlike a call center, in a retail scenario you get to meet customers face to face. It can be overwhelming, but it's a great opportunity to deliver fantastic customer service—the kind that gets you noticed by managers, and keeps customers coming back. It starts with a positive attitude, which leads to a good first impression. However, you can't guarantee customers will always be happy.
Contents:
- Introduction
- 1. Why Retail Customer Service Is Important
- 2. Create a Positive Attitude
- 3. Key Behaviors for Success
- 4. Retail Etiquette
- Conclusion
Get a Reminder
| Rating | Not enough ratings |
|---|---|
| Length | 48m |
| Starts | On Demand (Start anytime) |
| Cost | $29/month (Access to entire library- free trial available) |
| From | LinkedIn Learning |
| Instructor | David Brownlee |
| Download Videos | Only via the LinkedIn Learning mobile app |
| Language | English |
| Subjects | Business |
| Tags | Business Business Skills Customer Service Retail |
Get a Reminder
Similar Courses
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile.
Associate Retail and Customer Service $28k
Customer Service & Retail Sales Rep. $29k
National Retail Customer Trainee $34k
Associate Retail/Sales/Customer Services $35k
Retail Sales/Customer Service $36k
Customer Service Representative Retail Accounts $41k
Retail/Customer Service $41k
Retail Customer Service Specialist $49k
Retail Customer Support Representative $54k
Supervisor Retail Customer Service Representative $62k
Retail Marketing Customer Experience Manager $92k
Customer Marketing Manager, Retail and e-Commerce $127k
Write a review
Your opinion matters. Tell us what you think.
Please login to leave a review
| Rating | Not enough ratings |
|---|---|
| Length | 48m |
| Starts | On Demand (Start anytime) |
| Cost | $29/month (Access to entire library- free trial available) |
| From | LinkedIn Learning |
| Instructor | David Brownlee |
| Download Videos | Only via the LinkedIn Learning mobile app |
| Language | English |
| Subjects | Business |
| Tags | Business Business Skills Customer Service Retail |
Similar Courses
Sorted by relevance
Like this course?
Here's what to do next:
- Save this course for later
- Get more details from the course provider
- Enroll in this course
