Health Care Delivery in Healthcare Organizations

This course is a part of Healthcare Organization Operations, a 4-course Specialization series from Coursera.

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's perspective, health care delivery for sickness and treatment, as well as health care delivery for health and wellness. The course provides links to external sites to connect you to the larger "real world" of healthcare organizations and health care delivery. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a brief electronic PowerPoint presentation project (PowerPoint only - no oral presentation). The PowerPoint project requires you to synthesize course material to design a patient-centered health care delivery system the way you would have things run in the best of all worlds. The electronic PowerPoint presentation file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.