Introduction to Hardware and Operating Systems

This course is a part of IBM IT Support , a 7-course Specialization series from Coursera.

If you’re ready to enter the world of Information Technology (IT), you need job-ready skills. This course provides the core hardware and operating system knowledge needed by anyone new to IT and computer hardware who wants to start a new career in technology, including IT Support, Networking, Cybersecurity, and Software Development. Learn about the software brain of a computer—its operating system software—and explore Microsoft Windows. Become knowledgeable of internal computer components, including motherboards, central processing units (CPUs), memory, hard drives, expansion slots, and others. Learn to identify interfaces, ports, connectors, and peripherals such as mice, keyboards, and others. Explore workstation setup processes, commonly used operating system settings, screen capture commands, computer acquisition practices, and job-essential troubleshooting processes. You will also learn about mobile operating systems, Linux, and macOS, and complete a final project. Throughout the course you will practice what you learn using interactive exercises and hands-on labs. This course is also part of the series to help you prepare for CompTIA ITF+ and A+ certification exams.