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Snowforce '19
Business Analysis Skills to Help You Be a Better Admin
Many people are promoted to the position of Salesforce admin without having any formal IT background or training, and without realizing that delivering functionality requires knowledge of several factors that lead to business transformation success. At the beginning phases of a project, there are several business analysis techniques that can help a Salesforce admin get to the key requirements that will lead to a successful project. Understanding how to do root cause and SIPOC analysis, defining use cases and user stories, defining SMART goals and objectives, and creating a product backing will be tactics that go a long way to delivering Salesforce projects that make a positive impact to the business.
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An overview of related careers and their average salaries in the US. Bars indicate income percentile.
Assistant Remarketing Pricing Analyst / Salesforce Admin $53k
SalesForce Consultants $63k
Sales Operations Support Specialist/ Salesforce Business Admin $66k
Salesforce Champion $72k
QA Project Manager - Salesforce Admin $83k
Salesforce Engineer $84k
Salesforce Admin/Business Analyst $86k
Salesforce Certified Administrator & Salesforce Certified Advanced Administrator $87k
Global Coordinator / Salesforce Admin $89k
NA SalesForce Administrator $116k
Senior Salesforce Developer/Admin $192k
Senior Salesforce Software Developer / Admin $201k
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