Contract Management

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This free online course is designed for anyone who wants to better understand what is involved in commercial business relationships, and the process of managing contractual agreements. It is suitable for those working in the public, private and third sectors. Relationships and contracts are core to all commercial as well as not for profit activities. Managing them well is a core skill for everyone in all aspects of life.

• Commercial relationships and the pitfalls to avoid in contracting
• The rules and regulations that govern business, trade and public procurement and how this can affect behaviour
• Understanding customers and designing a business case and subsequent delivery and support system around their needs
• Contracts exist in chains and networks. Managing interdependency and business relationships
• Ensuring that stakeholders are engaged
• The role of negotiation and how to be in the best position to make Win-Win negotiations a reality
• Managing risk and identifying ‘unknown unknowns’
• Examining what innovation is and how it can be fostered
• Introducing the top attributes of successful contracts and the new skill sets that will be required in the future
• Understand the benefits contract simplification and visualization can bring to your contracting relationships
• Understand why there is a growing use of performance and outcome-based contracting models