Writing Better Emails

Email writing is one of the universally important skills in today’s workplace. But it is rarely taught in higher education institutions and many young people arrive in the workplace having never written a professional email. Equally, people with many years’ work experience have never been taught email writing skills.

What topics will you cover?

• Planning emails to achieve their purpose
• Organising content in a logical, reader-friendly structure
• Adapting emails to different audiences and situations
• Writing and editing emails to make them clear and concise
• Writing specific messages and building a relationship with the reader
• Useful phrases used in modern business email writing