Information Technology Support Analyst
Save
April 29, 2024
3 minute read
Roles and Responsibilities
Typical job functions include:
- Provide technical support to users via phone, email, or chat.
- Troubleshoot and resolve computer hardware and software issues.
- Install, configure, and maintain computer systems and networks.
- Provide training and documentation to users on new software and hardware.
- Monitor and maintain computer systems and networks to ensure optimal performance.
Education and Skills
The minimum education requirement is typically a bachelor's degree in computer science, information technology, or a related field. Relevant coursework may include computer programming, operating systems, networking, and database management. Many employers also require certification in a specific software or hardware product.
Essential skills for Information Technology Support Analysts include:
Read More
Find a path to becoming a Information Technology Support Analyst. Learn more at:
OpenCourser.com/career/2bth02/information
