We may earn an affiliate commission when you visit our partners.

Customer Service Representative (CSR)

Save

April 29, 2024 4 minute read

Header image for Customer Service Representative (CSR)

Customer service is the act of providing support to clients before, during, and after purchasing a product or service. A customer service representative (CSR) is a person who works for a company and is responsible for interacting with customers to provide information about products and services, answer questions, and resolve complaints and requests. The role of a CSR is to ensure customer satisfaction, build relationships, and promote the company's reputation. Many industries employ CSRs, including retail, banking, healthcare, telecommunications, and IT.

CSRs: The Face of a Company

Help others find this career page by sharing it with your friends and followers:

Facebook

Copy Link

Salaries for Customer Service Representative (CSR)

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$40,000

$47,000

$58,000

$47,000

San Francisco

$52,000

$68,000

$85,000

$68,000

Seattle

$42,000

$48,000

$56,000

$48,000

See all salaries

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$40,000

$47,000

$58,000

$47,000

San Francisco

$52,000

$68,000

$85,000

$68,000

Seattle

$42,000

$48,000

$56,000

$48,000

Austin

$44,500

$51,000

$58,000

$51,000

Toronto

$37,000

$46,000

$58,000

$46,000

London

£25,000

£30,000

£37,000

£30,000

Paris

€30,000

€40,000

€46,000

€40,000

Berlin

€27,000

€32,000

€36,000

€32,000

Tel Aviv

₪65,000

₪77,000

₪95,000

₪77,000

Singapore

S$33,000

S$40,000

S$48,000

S$40,000

Beijing

¥110,000

¥153,000

¥200,000

¥153,000

Shanghai

¥58,200

¥84,900

¥119,000

¥84,900

Bengalaru

₹150,000

₹220,000

₹320,000

₹220,000

Delhi

₹182,000

₹212,000

₹312,000

₹212,000

Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Customer Service Representative (CSR)

Take the first step.

We've curated one courses to help you on your path to Customer Service Representative (CSR). Use these to develop your skills, build background knowledge, and put what you learn to practice.

Sorted from most relevant to least relevant:

Complete Vietnamese Course - Basic Level (A1)

Save

Reading list

We haven't picked any books for this reading list yet.

Relevant careers

Call Center Representative

Customer Success Specialist

Salesforce Administrator

Data Entry Clerk

Technical Support Specialist

Share this

Share to help others discover this career.

Facebook

Link

Table of Contents

Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.