PC Support Technician

PC Support Technicians are responsible for the repair and maintenance of computer systems and networks. They may also provide technical support to users. PC Support Technicians typically work in an office environment, but may also be required to travel to customer sites to perform repairs.

Job Duties

PC Support Technicians typically perform the following duties:

• Troubleshooting and repairing computer hardware and software
• Providing technical support to users via phone, email, or chat
• Installing and configuring computer systems and networks
• Maintaining and updating computer systems and networks
• Documenting and tracking computer system and network issues

Education and Training

PC Support Technicians typically need a high school diploma or equivalent. Some employers may prefer candidates with an associate's degree in computer science or a related field. PC Support Technicians may also need to complete vendor-specific training programs to learn how to repair and maintain specific types of computer equipment.

Certifications