Health Care Quality Manager
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Health Care Quality Managers oversee programs to improve the quality of healthcare services within healthcare organizations. Health Care Quality Managers work in hospitals, clinics, nursing homes, and other healthcare settings. They are responsible for developing, implementing, and evaluating quality improvement programs such as reviewing patient records, conducting interviews with patients and their families, and observing healthcare providers. Bachelor's degrees are common, and many Health Care Quality managers have Master's degrees in Health Care or Business Administration. Health Care Quality Managers typically have at least 3 years of experience in healthcare. Certification is often required, such as the Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality.
Tools and Software
Health Care Quality Managers use a variety of tools and software to complete their work. These tools include data analysis software, project management software, and quality improvement software. Health Care Quality Managers also use computers and other office equipment.
Career Growth
Health Care Quality Managers can advance their careers by moving into management positions such as Director of Quality or Vice President of Quality. Health Care Quality Managers can also start their own consulting businesses or work as independent contractors.
