We may earn an affiliate commission when you visit our partners.

Health Care Delivery in Healthcare Organizations

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's perspective, health care delivery for sickness and treatment, as well as health care delivery for health and wellness. The course provides links to external sites to connect you to the larger "real world" of healthcare organizations and health care delivery. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a brief electronic PowerPoint presentation project (PowerPoint only - no oral presentation). The PowerPoint project requires you to synthesize course material to design a patient-centered health care delivery system the way you would have things run in the best of all worlds. The electronic PowerPoint presentation file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.

Enroll now

Or subscribe to Coursera Plus

And get unlimited access to Coursera

Here's a deal for you

Save money when you learn with a deal that may be relevant to this course.

All coupon codes, vouchers, and discounts are applied automatically unless otherwise noted.

Valid until August 30

Google AI App Builder

Learn how to use Gemini API and API Studio with a three-course series from Google DeepMind

What's inside

Syllabus

Lesson One: Healthcare Consumerism and the Patient's Perspective in Health Care Delivery

This lesson provides an overview of the course as well as an overview of healthcare consumerism and the patient’s perspective in health care delivery.

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Examines healthcare delivery models, which is standard in healthcare administration

Teaches healthcare delivery for wellness which helps learners provide a more holistic approach to patient care

Taught by Margaret Kilduff, Ph.D. who is a recognized expert in healthcare delivery

Develops skills to design a patient-centered healthcare delivery system, which is a core skill for healthcare professionals

Covers healthcare consumerism which is highly relevant to the field of healthcare administration

Includes links to external sites to connect learners to the larger "real world" of healthcare organizations and health care delivery

Save this course

Create your own learning path. Save this course to your list so you can find it easily later.

Save

Reviews summary

Overview of healthcare delivery fundamentals

According to learners, this course offers a strong foundation in understanding healthcare delivery, particularly from the patient's perspective. Many appreciate the comprehensive overview of health and wellness models alongside traditional sickness and treatment approaches. The virtual field trips and external resources are frequently highlighted as valuable additions. While the PowerPoint project is a significant component, some learners find the content to be introductory and potentially lacking depth for experienced professionals. Overall, it's considered a well-structured introduction.

PowerPoint project aids synthesis.

"The final PowerPoint project was a great way to synthesize everything learned in the course."

"Designing my own patient-centered system for the project was a valuable exercise."

"The project helped solidify my understanding by applying the concepts."

"Liked the project as it allowed for creativity and practical application."

Focus on the patient view is insightful.

"The focus on healthcare consumerism and the patient's perspective was especially enlightening."

"Understanding the healthcare system from the patient's side was a key takeaway for me."

"Lesson One on the patient perspective was a great starting point for the course."

"This course really highlights the importance of patient-centered care."

External links and virtual trips are helpful.

"The links to external websites and the virtual field trips were particularly useful additions."

"Loved the virtual field trips! Made the concepts feel more real and applicable."

"The external links provided great resources for further exploration and study beyond the course."

"Helpful resources provided that I can continue to use after the course."

Provides a solid introduction to healthcare delivery.

"The course provided a solid foundation for understanding the various aspects of healthcare delivery."

"Excellent introductory course covering the basics very clearly. Helped me grasp core concepts."

"I gained a solid foundation from completing this course and feel better equipped to discuss healthcare systems."

"Learned the fundamentals of healthcare delivery models and patient perspectives."

May be too basic for advanced learners.

"While a good overview, I found some of the content to be a bit basic for someone already working in healthcare."

"The course is good for beginners, but those with prior knowledge might not find enough depth."

"Felt more like an introductory survey rather than a deep dive into complex topics."

"Could benefit from more advanced case studies or analysis for experienced learners."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Health Care Delivery in Healthcare Organizations with these activities:

Review the basics of healthcare delivery

Show steps

Brush up on the fundamentals of healthcare delivery to better understand the concepts covered in this course.

Show steps

Read the relevant chapters from a textbook on healthcare delivery.
Review online materials, such as articles, blogs, and videos, on healthcare delivery.
Attend a webinar or workshop on healthcare delivery.

Explore online resources on healthcare delivery

Show steps

Expand your knowledge of healthcare delivery by accessing relevant online materials.

Show steps

Visit the websites of healthcare organizations and professional associations.
Watch videos and documentaries on healthcare delivery.
Follow healthcare experts and thought leaders on social media.

Discuss the challenges and opportunities of healthcare delivery

Show steps

Engage with other students to share insights and perspectives on the current state of healthcare delivery.

Show steps

Join an online discussion forum or group dedicated to healthcare delivery.
Attend a meet-up or conference focused on healthcare delivery.
Organize a study group with fellow students to discuss course materials and share ideas.

Seven other activities

Expand to see all activities and additional details

Show all ten activities

Practice Healthcare Consumerism Principles

Show steps

Enhance your understanding of healthcare consumerism by applying principles to real-world scenarios.

Browse courses on Healthcare Consumerism

Show steps

Review healthcare consumerism principles
Identify situations where you can apply consumerism principles
Develop strategies to implement consumerism principles

Analyze case studies in healthcare delivery

Show steps

Examine real-world examples to gain insights into the practical applications of healthcare delivery concepts.

Show steps

Find case studies on healthcare delivery from reputable sources.
Read and analyze the case studies, identifying key issues and solutions.
Discuss the case studies with other students or a healthcare professional.

Attend a workshop on healthcare innovation

Show steps

Engage with experts and practitioners to learn about cutting-edge advancements in healthcare delivery.

Show steps

Research and identify workshops on healthcare innovation.
Register for and attend the workshop.
Actively participate in the workshop, asking questions and sharing insights.

Design a patient-centered healthcare delivery system

Show steps

Apply the concepts learned in this course to design a healthcare delivery system that puts the patient first.

Show steps

Identify the key principles of patient-centered care.
Research different healthcare delivery models.
Create a prototype of your proposed healthcare delivery system.

Design a Patient-Centered Care Model

Show steps

Develop your own concept of an ideal patient-centered health care delivery system.

Browse courses on Patient-Centered Care

Show steps

Research different patient-centered care models
Identify key elements of successful patient-centered care
Design your own patient-centered care model
Present your model to peers for feedback

Participate in a healthcare design competition

Show steps

Challenge yourself to develop innovative solutions to real-world healthcare delivery problems.

Show steps

Find healthcare design competitions that align with your interests.
Form a team or work independently to develop a solution.
Submit your solution to the competition and receive feedback from experts in the field.

Mentor a student interested in healthcare delivery

Show steps

Share your knowledge and experience with aspiring healthcare professionals by mentoring a student.

Show steps

Reach out to student organizations or local universities to find students who need mentoring.
Meet with your mentee regularly to provide guidance and support.
Share your insights on healthcare delivery and provide career advice.

Career center

Learners who complete Health Care Delivery in Healthcare Organizations will develop knowledge and skills that may be useful to these careers:

Health Policy Analyst

A Health Policy Analyst analyzes health care delivery systems and policies. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Policy Analyst

Health Care Administrator

A Health Care Administrator plans, directs, and coordinates medical and health services. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Administrator

Health Care Consultant

A Health Care Consultant provides advice and guidance to healthcare organizations on how to improve their operations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Consultant

Patient Advocate

A Patient Advocate represents and supports patients in their interactions with the healthcare system. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Patient Advocate

Public Health Educator

A Public Health Educator develops and implements educational programs to promote health and prevent disease. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Public Health Educator

Health Care Manager

A Health Care Manager plans, directs, and coordinates medical and health services. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Manager

Health Care Provider

A Health Care Provider provides medical care to patients. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Provider

Health Care Researcher

A Health Care Researcher conducts research to improve the quality and effectiveness of healthcare delivery. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Researcher

Health Information Manager

A Health Information Manager plans, directs, and coordinates the management of health information. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Information Manager

Health Care Executive

A Health Care Executive plans, directs, and coordinates the operations of a healthcare organization. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Executive

Health Care Policymaker

A Health Care Policymaker develops and implements policies that affect the delivery of healthcare services. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Policymaker

Health Care Quality Manager

A Health Care Quality Manager plans, directs, and coordinates the implementation of quality improvement programs in healthcare organizations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Quality Manager

Health Care Risk Manager

A Health Care Risk Manager identifies, assesses, and manages risks in healthcare organizations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Risk Manager

Health Care Strategist

A Health Care Strategist develops and implements strategic plans for healthcare organizations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Strategist

Health Care Technology Manager

A Health Care Technology Manager plans, directs, and coordinates the implementation of health care technology systems. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

See salaries and explore the career path for Health Care Technology Manager

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Health Care Delivery in Healthcare Organizations.