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Margaret Kilduff, Ph.D.

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's perspective, health care delivery for sickness and treatment, as well as health care delivery for health and wellness. The course provides links to external sites to connect you to the larger "real world" of healthcare organizations and health care delivery. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a brief electronic PowerPoint presentation project (PowerPoint only - no oral presentation). The PowerPoint project requires you to synthesize course material to design a patient-centered health care delivery system the way you would have things run in the best of all worlds. The electronic PowerPoint presentation file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.

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What's inside

Syllabus

Lesson One: Healthcare Consumerism and the Patient's Perspective in Health Care Delivery
This lesson provides an overview of the course as well as an overview of healthcare consumerism and the patient’s perspective in health care delivery.
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Lesson Two: Sickness and Treatment Health Care Delivery Models
This lesson provides an overview of sickness and treatment health care delivery models.
Lesson Three: Health and Wellness Health Care Delivery Models
This lesson provides an overview of health and wellness health care delivery models.
Lesson Four: Design a Patient-Centered Health Care Delivery System
This lesson is a synthesis of the course material to design and present a patient-centered health care delivery system the way you would have things run in the best of all worlds.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines healthcare delivery models, which is standard in healthcare administration
Teaches healthcare delivery for wellness which helps learners provide a more holistic approach to patient care
Taught by Margaret Kilduff, Ph.D. who is a recognized expert in healthcare delivery
Develops skills to design a patient-centered healthcare delivery system, which is a core skill for healthcare professionals
Covers healthcare consumerism which is highly relevant to the field of healthcare administration
Includes links to external sites to connect learners to the larger "real world" of healthcare organizations and health care delivery

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Reviews summary

Healthcare delivery in healthcare organizations

Learners say Health Care Delivery in Healthcare Organizations is a top-rated course that is well prepared, excellent, very interesting, and very informative. Students describe the lectures, readings, and assignments as engaging and especially appreciate the templates that can be used as references in the workplace. Note that these reviews may be biased towards a positive view of the course as negative feedback is filtered out.
Useful templates for the workplace
"Very informative and useful on a long term basis with templates that can be referred to in the workplace"
Well-crafted course with a logical structure
"The course is very well constructed and so interesting that keeps you always motivated for studying."
"This course as part of a 4 part series was the most informative as it related to healthcare organization and management aspects of the business."
Valuable course for healthcare professionals
"I​ would highly recommend this course to anyone who wants to know the business aspect in Healthcare, this course has helped me understand a lot of what the bigger picture is as a whole when it comes to healthcare and the medical field."
Engaging lectures, readings, and assignments
"really helpful and easy to understand"
Minimal instructor involvement
"The instructor was minimally involved in course."
"I am a Educator, and it disgusts me the educational resources and provided to the students prior to the course."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Health Care Delivery in Healthcare Organizations with these activities:
Review the basics of healthcare delivery
Brush up on the fundamentals of healthcare delivery to better understand the concepts covered in this course.
Show steps
  • Read the relevant chapters from a textbook on healthcare delivery.
  • Review online materials, such as articles, blogs, and videos, on healthcare delivery.
  • Attend a webinar or workshop on healthcare delivery.
Explore online resources on healthcare delivery
Expand your knowledge of healthcare delivery by accessing relevant online materials.
Show steps
  • Visit the websites of healthcare organizations and professional associations.
  • Watch videos and documentaries on healthcare delivery.
  • Follow healthcare experts and thought leaders on social media.
Discuss the challenges and opportunities of healthcare delivery
Engage with other students to share insights and perspectives on the current state of healthcare delivery.
Show steps
  • Join an online discussion forum or group dedicated to healthcare delivery.
  • Attend a meet-up or conference focused on healthcare delivery.
  • Organize a study group with fellow students to discuss course materials and share ideas.
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Practice Healthcare Consumerism Principles
Enhance your understanding of healthcare consumerism by applying principles to real-world scenarios.
Browse courses on Healthcare Consumerism
Show steps
  • Review healthcare consumerism principles
  • Identify situations where you can apply consumerism principles
  • Develop strategies to implement consumerism principles
Analyze case studies in healthcare delivery
Examine real-world examples to gain insights into the practical applications of healthcare delivery concepts.
Show steps
  • Find case studies on healthcare delivery from reputable sources.
  • Read and analyze the case studies, identifying key issues and solutions.
  • Discuss the case studies with other students or a healthcare professional.
Attend a workshop on healthcare innovation
Engage with experts and practitioners to learn about cutting-edge advancements in healthcare delivery.
Show steps
  • Research and identify workshops on healthcare innovation.
  • Register for and attend the workshop.
  • Actively participate in the workshop, asking questions and sharing insights.
Design a patient-centered healthcare delivery system
Apply the concepts learned in this course to design a healthcare delivery system that puts the patient first.
Show steps
  • Identify the key principles of patient-centered care.
  • Research different healthcare delivery models.
  • Create a prototype of your proposed healthcare delivery system.
Design a Patient-Centered Care Model
Develop your own concept of an ideal patient-centered health care delivery system.
Browse courses on Patient-Centered Care
Show steps
  • Research different patient-centered care models
  • Identify key elements of successful patient-centered care
  • Design your own patient-centered care model
  • Present your model to peers for feedback
Participate in a healthcare design competition
Challenge yourself to develop innovative solutions to real-world healthcare delivery problems.
Show steps
  • Find healthcare design competitions that align with your interests.
  • Form a team or work independently to develop a solution.
  • Submit your solution to the competition and receive feedback from experts in the field.
Mentor a student interested in healthcare delivery
Share your knowledge and experience with aspiring healthcare professionals by mentoring a student.
Show steps
  • Reach out to student organizations or local universities to find students who need mentoring.
  • Meet with your mentee regularly to provide guidance and support.
  • Share your insights on healthcare delivery and provide career advice.

Career center

Learners who complete Health Care Delivery in Healthcare Organizations will develop knowledge and skills that may be useful to these careers:
Health Policy Analyst
A Health Policy Analyst analyzes health care delivery systems and policies. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Administrator
A Health Care Administrator plans, directs, and coordinates medical and health services. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Consultant
A Health Care Consultant provides advice and guidance to healthcare organizations on how to improve their operations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Patient Advocate
A Patient Advocate represents and supports patients in their interactions with the healthcare system. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Provider
A Health Care Provider provides medical care to patients. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Public Health Educator
A Public Health Educator develops and implements educational programs to promote health and prevent disease. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Manager
A Health Care Manager plans, directs, and coordinates medical and health services. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Researcher
A Health Care Researcher conducts research to improve the quality and effectiveness of healthcare delivery. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Quality Manager
A Health Care Quality Manager plans, directs, and coordinates the implementation of quality improvement programs in healthcare organizations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Executive
A Health Care Executive plans, directs, and coordinates the operations of a healthcare organization. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Policymaker
A Health Care Policymaker develops and implements policies that affect the delivery of healthcare services. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Information Manager
A Health Information Manager plans, directs, and coordinates the management of health information. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Risk Manager
A Health Care Risk Manager identifies, assesses, and manages risks in healthcare organizations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Strategist
A Health Care Strategist develops and implements strategic plans for healthcare organizations. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.
Health Care Technology Manager
A Health Care Technology Manager plans, directs, and coordinates the implementation of health care technology systems. To be successful in this role, you will need to understand the patient's perspective and how healthcare is delivered for both sickness and wellness. This course can help you build a foundation in these areas.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Health Care Delivery in Healthcare Organizations.
Provides foundational information on how health care systems operate. It will provide necessary background for healthcare students.
Will provide additional background on how to deliver health care in the United States as well as historical context of delivering health care.
Will help healthcare students better understand the policy environment of health care delivery in the United States.
Will help healthcare students understand how innovation and disruption happen in the health care industry.
Not traditionally used as a reference or textbook, this book will help the healthcare student better understand the patient perspective.

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