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C. Dan Johnson, M.D. and Natalia Wilson, MD, MPH
The Mayo Clinic and Arizona State University Alliance for Health Care has developed innovative Science of Health Care Delivery training programs which introduce scientific approaches to quality improvement for patient care and population health, while also examining ways to reduce health costs. The full training, which explores key concepts in the Science of Health Care Delivery and why it is critically important to future patient care, can be used by health care professionals or as curriculum for aspiring care providers. By the end of this introductory course, learners will recognize the how education in the Science of Health...
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The Mayo Clinic and Arizona State University Alliance for Health Care has developed innovative Science of Health Care Delivery training programs which introduce scientific approaches to quality improvement for patient care and population health, while also examining ways to reduce health costs. The full training, which explores key concepts in the Science of Health Care Delivery and why it is critically important to future patient care, can be used by health care professionals or as curriculum for aspiring care providers. By the end of this introductory course, learners will recognize the how education in the Science of Health Care Delivery can improve and enhance the quality of provider care, health care systems and patient health. The overview course consists of a multimedia introduction to Science of Health Care Delivery domains, followed by video segments where learners meet a patient and caregivers who embody or apply new knowledge, skills and attitudes learned from the Science of Health Care Delivery. An expert reflection after each video presentation reinforces the domain’s concepts. Learners can seek more information into this dynamic field with the additional resources provided at the end of the course.
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Appropriate for healthcare professionals and aspiring care providers
Introduces scientific approaches to quality improvement in patient care and population health
Provides a foundation in the Science of Health Care Delivery, a critical area for future patient care
Instructors are C. Dan Johnson, M.D., and Natalia Wilson, MD, MPH, recognized experts in the field

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Reviews summary

Health care delivery science overview

This introductory course to the Science of Health Care Delivery is generally well-received by students. Reviewers often mention that the course provides a concise overview of the field and its importance in improving patient care and health care systems. However, some negative reviews express dissatisfaction with the lack of a completion certificate.
Provides a comprehensive overview of Science of Health Care Delivery.
"It introduces high-value care and population-centered care."
"It did provide the information necessary in order to provide the give any students the overview necessary to understand the demands of delivering healthcare services efficiently."
Some students did not receive a certificate of completion.
"No certificate."
"I had completed this course but i didnt get any certificate for this course."
"When checking the discussion section, I noticed that others were also mentioning that certificates were not received."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Science of Health Care Delivery with these activities:
Organize and review your course notes, assignments, and quizzes
Enhance your retention of the course material by organizing and reviewing your notes, assignments, and quizzes on a regular basis.
Show steps
  • Gather all of your course materials, including notes, assignments, and quizzes.
  • Organize your materials by topic or module.
  • Review your materials regularly to reinforce your understanding and identify areas where you need additional support.
Join a study group with your classmates
Engage in collaborative learning by discussing course materials, sharing insights, and working together on assignments.
Show steps
  • Reach out to your classmates to form a study group.
  • Schedule regular meetings to discuss the course material.
  • Take turns leading the discussions and presenting on different topics.
  • Support each other's learning and provide feedback on assignments.
Review "Delivery of Health Care in America"
Become acquainted with the history, key players, financial aspects, and controversies of the US health care system.
Browse courses on Health Care Delivery
Show steps
  • Read the executive summary to familiarize yourself with the report's scope and recommendations.
  • Read a selection of chapters that cover topics relevant to your interests.
  • Discuss the report's findings with a classmate or colleague to gain different perspectives.
Four other activities
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Show all seven activities
Create an infographic on the Science of Health Care Delivery
Reinforce your understanding of the concepts in this course by developing a visual representation of the key concepts and their interrelationships.
Show steps
  • Research and gather data on the key concepts of the Science of Health Care Delivery.
  • Choose an appropriate infographic format and design to present the information clearly and concisely.
  • Create the infographic visually appealing and engaging to capture the attention of viewers.
Follow the Mayo Clinic Quality Academy's online tutorials on health care quality improvement
Gain practical knowledge and skills in quality improvement methodologies and tools used in health care settings.
Browse courses on Quality Improvement
Show steps
  • Explore the Mayo Clinic Quality Academy's website to find tutorials that align with your interests.
  • Watch the video tutorials and complete the accompanying exercises.
  • Apply what you learn to your own projects or initiatives.
Solve case studies on health care delivery challenges
Develop your problem-solving and critical thinking skills by analyzing real-world health care challenges and developing solutions.
Browse courses on Health Care Delivery
Show steps
  • Find case studies or simulations that are relevant to the topics covered in the course.
  • Analyze the case study to identify the key issues and challenges.
  • Develop and evaluate potential solutions to the challenges identified.
  • Present your findings to your classmates or instructor to get feedback.
Develop a proposal for a health care delivery improvement project
Apply your knowledge and skills to develop a plan for a project that could improve the delivery of health care in a specific setting.
Browse courses on Health Care Delivery
Show steps
  • Identify a specific area or issue in health care delivery that you would like to improve.
  • Research and gather information on best practices and evidence-based interventions.
  • Develop a project proposal that outlines your goals, objectives, methods, and evaluation plan.
  • Present your proposal to your instructor or a group of peers for feedback.
  • Revise and refine your proposal based on the feedback received.

Career center

Learners who complete The Science of Health Care Delivery will develop knowledge and skills that may be useful to these careers:
Healthcare Consultant
Healthcare consultants provide advice and guidance to healthcare organizations on a variety of issues, such as战略规划,运营改进和财务管理。他们帮助医疗保健组织提高效率,降低成本,并提高患者护理的质量。科学医疗保健课程对于医疗保健顾问来说可能很有用,因为它为他们提供了医疗保健交付原则和实践的全面理解。该课程可以帮助医疗保健顾问提高他们在质量改进,患者安全和成本降低等领域的技能。
Healthcare Manager
Healthcare managers plan, direct, and coordinate medical and health services in healthcare facilities. They oversee the day-to-day operations of these facilities, ensuring that patients receive quality care. The Science of Health Care Delivery course can be useful for healthcare managers as it provides them with a comprehensive understanding of the principles and practices of health care delivery. The course can help healthcare managers improve their skills in areas such as quality improvement, patient safety, and cost reduction.
Medical Writer
Medical writers create written content about medical and health-related topics. They write for a variety of audiences, including patients, healthcare professionals, and the general public. The Science of Health Care Delivery course may be useful for medical writers as it provides them with a strong foundation in the principles and practices of health care delivery. The course can help medical writers understand the complex issues involved in health care delivery and write clear and accurate content that is accessible to their target audience.
Health Policy Analyst
Health policy analysts research, analyze, and evaluate health policy issues. They develop and implement policies that aim to improve the health of the population. The Science of Health Care Delivery course may be useful for health policy analysts as it provides them with a strong foundation in the principles and practices of health care delivery. The course can help health policy analysts understand the factors that influence health care delivery and develop policies that are evidence-based and effective.
Clinical Research Associate
Clinical research associates manage clinical trials of new drugs and medical devices. They work with исследователи, doctors, and other healthcare professionals to ensure that clinical trials are conducted safely and ethically. The Science of Health Care Delivery course may be useful for clinical research associates as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help clinical research associates understand the importance of patient safety and ethical conduct in clinical trials.
Public Health Educator
Public health educators develop and implement educational programs that promote 健康 and prevent disease. They work with individuals, groups, and communities to improve health outcomes. The Science of Health Care Delivery course may be useful for public health educators as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help public health educators understand the factors that influence health and develop effective educational programs that promote healthy behaviors.
Pharmaceutical Sales Representative
Pharmaceutical sales representatives sell prescription drugs to physicians and other healthcare professionals. They provide information about the drugs' benefits and side effects and answer questions about their use. The Science of Health Care Delivery course may be useful for pharmaceutical sales representatives as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help pharmaceutical sales representatives understand the needs of healthcare professionals and develop effective sales strategies.
Health Information Manager
Health information managers oversee the management and use of health information. They work with healthcare providers, insurers, and other stakeholders to ensure that health information is accurate, complete, and secure. The Science of Health Care Delivery course may be useful for health information managers as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help health information managers understand the importance of health information privacy and security and develop effective strategies to manage health information.
Licensed Practical Nurse
Licensed practical nurses (LPNs) provide basic nursing care under the supervision of RNs or PAs. They perform tasks such as taking vital signs, administering medications, and providing wound care. The Science of Health Care Delivery course may be useful for LPNs as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help LPNs understand the factors that influence health and develop effective strategies to provide patient care.
Phlebotomist
Phlebotomists draw blood from patients for laboratory testing. They must be able to understand the principles of blood collection and follow proper procedures to ensure the safety of patients and the accuracy of test results. The Science of Health Care Delivery course may be useful for phlebotomists as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help phlebotomists understand the importance of patient safety and accuracy in blood collection.
Medical Assistant
Medical assistants perform a variety of administrative and clinical tasks in healthcare settings. They may schedule appointments, take vital signs, and assist with medical procedures. The Science of Health Care Delivery course may be useful for medical assistants as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help medical assistants understand the factors that influence health and develop effective strategies to support patient care.
Nursing Home Administrator
Nursing home administrators manage the day-to-day operations of nursing homes. They oversee financial management, human resources, and other aspects of the home's operations. The Science of Health Care Delivery course may be useful for nursing home administrators as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help nursing home administrators understand the challenges facing nursing homes and develop effective strategies to address these challenges.
Physician Assistant
Physician assistants (PAs) are licensed healthcare professionals who work under the supervision of physicians. They provide a wide range of medical services, including diagnosing and treating illnesses, prescribing medications, and performing minor surgeries. The Science of Health Care Delivery course may be useful for PAs as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help PAs understand the factors that influence health and develop effective strategies to provide patient care.
Registered Nurse
Registered nurses (RNs) provide direct patient care in a variety of settings, including hospitals, clinics, and nursing homes. They assess patients' conditions, administer medications, and provide emotional support. The Science of Health Care Delivery course may be useful for RNs as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help RNs understand the factors that influence health and develop effective strategies to provide patient care.
Healthcare Administrator
Healthcare administrators manage the day-to-day operations of healthcare organizations. They oversee financial management, human resources, and other aspects of the organization's operations. The Science of Health Care Delivery course may be useful for healthcare administrators as it provides them with a basic understanding of the principles and practices of health care delivery. The course can help healthcare administrators understand the challenges facing healthcare organizations and develop effective strategies to address these challenges.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Science of Health Care Delivery .
Classic in the field of healthcare quality. It provides a comprehensive overview of the challenges facing the healthcare system and offers some recommendations for how to improve the quality of care.
Provides a concise and comprehensive overview of quality and safety in healthcare. It valuable reference for healthcare professionals who want to improve the quality of care they provide.
Comprehensive guide to the healthcare system in the United States. It covers a wide range of topics, including health insurance, health care providers, and health care costs. It valuable resource for anyone who wants to understand the healthcare system in the United States.
Introduces the concept of value-based healthcare. It explains how value-based healthcare can improve the quality of care and reduce costs. It must-read for anyone who is interested in the future of healthcare.
Teaches the Lean Startup methodology. It valuable read for anyone who wants to start a new healthcare business or venture.
Explores the innovation process in the healthcare industry. It discusses how to create and implement innovative new healthcare products and services. It valuable read for anyone who is interested in the future of healthcare.
Explores the future of medicine. It discusses the major trends that are shaping the healthcare system, and it offers some predictions about what the future of medicine will look like.
Explores the rise of patient empowerment. It discusses how patients are taking a more active role in their own healthcare, and how this is changing the healthcare system.
Explores the future of healthcare. It discusses the major trends that are shaping the healthcare system, and it offers some predictions about what the future of healthcare will look like. It thought-provoking read for anyone who is interested in the future of healthcare.

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